sap learn now - mobile learning conf 1211 sap... · 2012. 11. 13. · trained annually . 2,200+...

Grzegorz Posyniak November 2012

SAP Education SAP Learn Now - Mobile Learning

accessible convenient collaborative

© 2012 SAP AG. All rights reserved. 2

SAP Education Worldwide IT Training & Education

* Source: IDC MarketScape: Worldwide IT Education & Training 2012 Vendor Analysis

350,000 people certified

55,000+ people trained via eLearnings &

eAcademies

400+ virtual, live, classroom titles In 9 languages

600+ courses available

Training provided in 40 countries

300,000 individuals trained annually

2,200+ partner companies engaged in training & certification of their staff

~420 eLearning/eAcademy titles available

29,000+ trainings delivered to partner

consultants

Up to 440 events per week delivered via cloud infrastructure


Motto

It is not difficult to design a great toy in Germany.

It is difficult to create a desirable, high quality toy,

which can be produced easily and not too expensive to be sold with a profit.

http://www.steiner-plueschshop.de/

http://www.steiner-plueschshop.de/


SAP Learn Now – mobile learning solution Key Questions

1. WHY? In time, enough, for me

2. FOR WHOM? Busy traveling consultants

3. WHAT? Application, Content, Community

4. HOW? Log-in, buy, download

5. HOW MUCH? Expenses and revenues


1. WHY? Motivation

…

Presenter

Presentation Notes

Mobile devices are more and more popular I have my iPad always with me (and with it all my digital content I need) Just in time – learn when traveling – offline content Just enough – not too much, not too less, Just for me – personalized, easy access, easy consumption


2. FOR WHOM? Target audience

Presenter

Presentation Notes

Busy – no time for traveling to a classroom training; no time to spend whole days in Virtual Classroom training Traveling – often on the move with many short free time slots when waiting for a plain, train, or when in a taxi; with or without internet access Consultant – IT professionals usually use modern mobile devices like iPad; IT consultants are still the biggest target audience of SAP Education


3. WHAT? Tool, formal, informal…

Presenter

Presentation Notes

App - Player - SAP Learn Now App v.1 Content – 2 pilot courses SAP01 and MOB01 SAP Community Network – SAP Learn Now community – learner community App – Player Course manager Search Notes Bookemarks Community RSS feed Content Material – Reuse – MMCP – Book – Graphics and text System – Exercises – Simulations (click throughs) Instructor – Extra info (Animations, Videos); Q&A – Community Material Quality High end vs. Low end Self learning – didactical – setup/length – Modules vs. E2E (+certification) Continuous Improvement – up to date fast adjustments Community SNC Open (forever) vs. close (premium) Informal learning – Extra content – Instructors – Q&A Instant feedback and dialog with customers – moderation – instructors (Global/Regional) or 3rd party


4. HOW? Delivery model

Presenter

Presentation Notes

Delivery App/player – AppStore - Free Content – Login to your account – buy on the web - training.sap.com – download from your account – time limited access (e.g. 6 months)


5. HOW MUCH? Expenses and revenues

Presenter

Presentation Notes

Financials Costs - App v1, v2, … + content (reuse ILT book and eLearning + extras) Revenue – BC Estimations Revenue – Pricing – Global/Regional – End Users / subscriptions


LESSONS LEARNED How to reduce costs and increase quality?

Presenter

Presentation Notes

Reduce costs and Improve quality App Usability improvements Didactical improvements (more descriptions for exercises – simulation of real instructor) Features Better search (placement) Handwritten notes Notes/Bookmarks Manager Content Graphics quality (cooperation between media+ID+SME) Alignment and integration in the production team (media and Subject matters) Increase reuse and share Alignment and integration in the production process (one shared asset for eL and mL) Add instructor value (audio) – compensation for lack of instructor Demo of exercises with comments Better audio scripts Community – additional premium version - pay subscription? eAcademy – Mobile Academy – high end - remote access to training systems and exclusive access to dedicated instructors


YOUR EXPERIENCE?

Presenter

Presentation Notes

Pricing – low end, cheap, fast, quick and dirty – high end, expensive, didactical, Pricing – global vs. regional Pricing – small knowledge chunks (for whom, how to make it didactical value, Content Modules - small knowledge chunks (for whom, how to make it didactical value); SAP specifics the most value in the integrated process - E2E curriculum Full media, interactive vs. plain digital text book Translation – localization Is language a barrier? For whom? – end users mostly? Devices Tablets (iPads, Android?) Smart Phones?

Thank you

For more information visit us on the WEB at http://www.sap.com/training-and-education/index.epx Follow us on SOCIAL MEDIA Facebook: http://www.facebook.com/SAPEducation LinkedIn: http://www.linkedin.com/groups?gid=1856570 Twitter: http://twitter.com/sapedu YouTube: http://www.youtube.com/user/SAPEducation2011

http://www.sap.com/training-and-education/index.epx





http://www.facebook.com/SAPEducation

http://www.linkedin.com/groups?gid=1856570

http://twitter.com/sapedu

http://www.youtube.com/user/SAPEducation2011

Appendix


Purchase/Delivery Method: SAP Learn Now

Pre-release image

Presenter

Presentation Notes

Customer downloads SAP Learn Now app from Apple Store (free of charge) Customer registers in SAP SAP Provides the link to http://training.sap.com Browse selections via catalog Purchase product (mobile version) Order processing (Receive e-mail confirmation with links) Purchased titles appear in “Course Manager” screen on app Access education content on device and learn


Logging in to SAP Learn Now

Customers log in with their registered email and password or S-

number and password.

Presenter

Presentation Notes

Rich media examples in SAP01 Unit 0 Lesson 0: Intro Video Unit 1 Lesson 1: Animation (first thumbnail) Unit 1 Lesson 1: Assessment (last thumbnail) Unit 2 Lesson 1: Simulation (last thumbnail)


Course Manager

The Course Manager allows you to

download classes and select classes to study. Classes

purchased show up immediately on your

iPad


Downloading a Class

Downloading a class is easy. Just tap the

control and it happens automatically


Table of Contents Tab

You can “drag” out the Table of Contents tab with a swipe of your finger. Tapping on a

title brings you immediately to your

chosen lesson. Or you can search the course content and jump to

specific text.


Table of Contents Tab

An additional drag expands the Table of Contents to include

easy access to specific graphics or media.


Instructor Videos

Each class unit is introduced by an SME video discussing the chapter contents and

offering additional information not in the

classbook


Animated Graphics

The classes include static graphics,

narrated graphics, and graphics that are both animated & narrated


Exercises with Simulations

The classes feature interactive exercises

created with Workforce

Performance Builder


End-of-Chapter Learning Assessments

Quizzes created with Workforce

Performance Builder. Includes quiz feedback

and end-of-quiz summary


Learning Assessment Summary

At the end of the Learning Assessment, there’s a score and a summary of correct

answers.


Community Access

Community Access allows to interact with other learners by posting questions and reading discussions and blogs on the new SAP Education Learner’s Community – SAP Learn Now


Community and Mobile Learning

SAP Education Community on SCN

Tag: ABAP

SAP Moderators / Trainers

SAP Learn Now User

SAP Web Store: Purchase Content

app reads RSS feeds with context

tags assigned by moderators

access content

via feed

general access to community

Tag: NetWeaver

Tag: Hana

Tag: Mobility

Tag: SAP Basics

Tag: Business Objects

Other SAP Learners

Mobile Education Community


SAP Education Strategy Continuous Evolution of Our Offerings

Traditional Flexible & Innovative Mobile & Social

2010 & Before

2011 2012 2013 2014 2015

Traditional Classroom Training

Flexible Online Learning

SAP Learning Hub

SAP Workforce Performance Builder

SAP Education – Mobile Learning

SAP Innovation Curriculum (HANA, Mobility)

SAP Education – Social Learning

sap learn now - mobile learning conf 1211 sap... · 2012. 11. 13. · trained annually . 2,200+...

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