sap cs training
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Tekslate.com is the Industry leader in providing SAP CS Training across the globe. Our online training methodology focus on hands on experience of SAP CS.TRANSCRIPT
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TekSlateSAP CS Online TrainingIntroduction to SAP CS TrainingSAP CS (Customer Service) functionality contains the processes that a company requires to deliver the services are offered to customers. Providing service to customers for either for warranties or repairs is important for a number of reasons. These services can be for warranties that are offered with products or warranties that are purchased by customers. SAP CS Training Primarily providing excellent customer service will help to develop customer loyalty.Course CurriculumUnit 1: Overview On Customer Service
Topics-CS Integration with Other Modules,Organisational elements in Customer service Module,Master data in Customer service,Installed Base Management Functional Location,Equipment Serial Number Management, Work Centre, Cost Centre, Activity, Activity Pricing, Warranty & Types, Status Profiles, DIP Profile In-House Repair Process..
Unit 2: Service Notification
Topics- Repair Order Service Order Resource Related Billing.
Unit 3: Repair-At-Site Process
Topics- Service Notification Service Order Resource Related Billing.
Unit 4: Annual Maintenance Contract Process
Topics- Contracts Task Lists Maintenance Plan.
Unit 5: Third Party Repair Process
Topics- Service Notification Service Order Resource Related Billing.
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