sap crm survey

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  • 8/13/2019 Sap Crm Survey

    1/3

    Please follow the below steps.......


    Access the activity using one of the following navigation options:



    Transaction code CR!"#R$%&!"#'T%

    "AP CR '( )enu Custo)er Relationship anage)ent *efine

    +uestionnaires for ,eads "ettings for ,eads Transactions +uestionnaires

    Creating -, Para)eter ile for CR syste)

    .ro) the application toolbar0 choose "urvey Repository.

    1.2pen the tree structure "urvey Repository 3 Para)eter -,s 3 bsp.

    4."elect the standard para)eter file CR!"$&!5"P!"&"T%PARA.-, withdouble3clic6 and choose %7port 89.

    ;.Rena)e the file0 for e7a)ple0 to:

    CR!"$&!5"P!"&"T%PARA!

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    'n order to identify the respective host server and TTP port of your CR syste)0 open

    the 'C onitor 8transaction "'C in your CR syste). .
    .

    ro) the )enu0 choose (oto 33 "ervices. .

    'n the TTP entry0 you can find the data for the relevant host server and port..
    .

    9."ave and close the -, file..

    bsp..Para)eter -,s D.'n the CR "urvey Repository0 select folder "urvey

    Repository

    B.ro) the application toolbar0 choose ')port 8 to i)port the )odified -, file

    fro) your local PC..

    .*ouble3clic6 on the i)ported file and choose Chec6 8CtrlE. 'f the chec6 is

    successful0 you can continueF otherwise0 chec6 your coding as described in step

    ..
    .

    Creating "urvey #R,.

    1.Choose 5ac6 84 to get bac6 to the "urvey "uite..

    4.'n the list of applications0 open the co)ponent ,eads..

    ;."elect the appropriate Guestionnaire used for custo)er infor)ation reGuest 8e.g.0

    5P!'H2RAT'2H!%H with double3clic6..

    .Choose (enerate #R, 8CtrlShift..

    =.'n the dialog bo70 select the following values using input help:.
    .

    ield na)e #ser action and values.

    (et 2ption bsp.

    (et ile CR!"$&!5"P!"&"T%PARA!

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    "end 2ption bsp.

    "end ile

    CR!"$&!5"P!"&"T%PARA!