sap best practices for successfactors recruiting in sap ...sapidp/012002523100019056192014e/… ·...
TRANSCRIPT
SAP Best Practices for SuccessFactors
Recruiting in SAP ERP HCM
March 31, 2014
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2
And making a hiring
mistake is expensive
Right people in the right seats at
the right time drives business
results. A company’s ability to
grow is limited by it’s ability to find
and hire top talent
But Recruiters are pressured to do
it quickly as possible and at the
lowest cost
Attract, engage and select the best talent faster and easier
and measure business results from your hiring using
SuccessFactors Recruiting
Why Recruiting is Important?
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3
Why SuccessFactors Recruiting?
SuccessFactors Recruiting is the only end-to-end recruiting solution
combining an intelligent and social Recruiting Marketing process with a mobile
and collaborative Recruiting Management process- selection and hiring - driving
better hiring and better business results.
SuccessFactors Recruiting
Marketing
helps you recruit better using an
interactive, multi-channel approach to
building relationships with the best
candidates, and evidence-based
metrics to ensure that you’re getting
maximum results from your sourcing
investments.
SuccessFactors Recruiting
Management
helps you hire the best talent
faster with an objective,
collaborative and mobile hiring
process - moving beyond simple
automation to true hiring
effectiveness.
© 2014 SAP AG. All rights reserved. 4
Contents
SuccessFactors Cloud Solutions combined with SAP On Premise
Overview of Packaged Solutions
Solution Scope Overview
Solution Scope in Detail
– Employee Profile
– Recruiting
Best Practices Content
Technical Details
Target group
More information
SuccessFactors Cloud Solutions combined with
SAP On Premise
© 2014 SAP AG. All rights reserved. 6
Talent Management /
Workforce Analytics
•Enhance your core HCM system
with talent management and analytics
cloud solutions
•Start with Recruiting,
Compensation, Learning and/or HR
Analytics – or the entire suite
•Pre-defined integrations delivered
and supported by SAP
Extend Your Existing HCM Environment
At Your Own Pace
SAP continues to support your On Premise investments
Payroll Time and
Attendance
Core HR
Compensation Workforce
Analytics
Recruiting
Integration
Technology
© 2014 SAP AG. All rights reserved. 7
Cloud transition scenarios for SAP customers C
lou
d
so
luti
on
s
On
Pre
mis
e
so
luti
on
s
Talent Hybrid
Core HR
SAP ERP
Talent Solutions, Workforce Planning, Workforce Analytics
Core HR (Employee Central) Talent Solutions Workforce
Planning and Workforce Analytics
Full cloud HCM
SAP ERP
Cloud HR
Side by Side HCM
Core HR
SAP ERP
Headquarters
Subsidiaries
Cloud
Core HR Talent Solutions,
Workforce Planning, Workforce Analytics
Cloud
Core HR
Delivered and Maintained Integration
© 2014 SAP AG. All rights reserved. 8
Cloud transition scenarios for SAP customers C
lou
d
so
luti
on
s
On
Pre
mis
e
so
luti
on
s
Talent Hybrid
Core HR
SAP ERP
Talent Solutions, Workforce Planning, Workforce Analytics
Delivered and Maintained
Integration
Business priorities
•An integrated talent management suite on top of
SAP core HR that establishes global talent
processes
•HR core operations continued as is
•End-to-end business processes: talent
management and core HR integrated, no process
disruptions
Benefits
•Strategically important talent processes can
immediately be added
•One vendor solution with pre-delivered integration
•Investments in core HR are protected
•SAP Cloud Extension Program: Opportunity to
redeploy SAP HCM licenses for new cloud solutions
© 2014 SAP AG. All rights reserved. 9
Potential to optimize timelines and costs of
integration projects often
not fully leveraged
Lack of experience how to adopt standard
integration content
This Packaged Solution helps you to overcome the typical
challenges when implementing the hybrid solution for
SuccessFactors Recruiting
Business Challenges – combining SuccessFactors
Recruiting with SAP HCM core On Premise functionality
Heterogeneous skills
required to implement end-to-end
process for Recruiting
© 2014 SAP AG. All rights reserved. 10
Business Benefits
SAP Best Practices for SuccessFactors Recruiting in
SAP ERP HCM
Best Practices content based on deep
SAP know-how
Lower total cost of
implementation by predefined
configuration content and
documentation
Data integration based on latest SAP
middleware technology
Easier, faster and
flexible integration and
improved process
efficiency using SAP
NetWeaver Process
Integration or SAP HANA
Cloud Integration
End-to-end process
based on market leading
Recruiting solution –
select and hire the
best talent faster, while
also providing measurable
results on recruiting
success
Reduced total cost of
ownership by leveraging
existing On Premise
investments - SAP Cloud
Extension Program
Overview of Packaged Solutions
SAP Best Practices
SAP Rapid Deployment Solutions
© 2014 SAP AG. All rights reserved. 12
Achieve Your IT and Business Goals of…
Speed Faster solution deployments for a faster time to
value.
Agility Adopt break-through technology on your terms
for more agility in challenging market conditions.
Simplicity Reduce complexity from software deployments
with preconfigured On Premise and cloud
solutions that minimize disruption to the
business. A B
© 2014 SAP AG. All rights reserved. 13
SAP Best Practices for Faster Adoption
SAP Best Practices
provide preconfigured business processes and project accelerators to streamline customer implementations.
Content Configured core business processes
Step by step configuration guides
Business Process Documentation
Benefits Rapid Implementation and reduced costs
Start with a framework that is 80% done and
then focus on the 20% that makes you
unique
Standard
Standard
SAP Cloud Best
Practices
Adjustments
within project
With SAP
Best Practices
Time
savings
Adjustments
within
project
Traditional
project
SAP Best
Practices
© 2014 SAP AG. All rights reserved. 14
SAP Rapid Deployment Solutions
Best Practices for Faster Adoption
On Premise
Cloud
SOFTWARE
Cloud, On Premise & Hybrid
BEST PRACTICES with Proven Business Value
SERVICES Predefined from Partners
& SAP
• Addressing most common
business needs end-to-end
• Covering broad portfolio of
SAP software
• Supporting new solution
deployments & expansion of
IT landscapes
Content embedding best
business practices
•Proven & tested configuration
•Implementation content &
guides
Tools & methods
•Supporting best implementation
practices
•Flexible pick & choose scenarios
Methodology developed for
fast time to value
Services to deliver:
•Predefined scope
•Predictable cost & outcomes
•Lower risk
© 2013 SAP AG. All rights reserved. 15
Shorter time to start, deploy, and run through best practices
Go-live Testing Realization
0 10 20 30 40 50 60 70 80 90 100
Traditional
Project
Rapid-
Deployment
Solution
Preparation Business
blueprint
At least 40% time and effort
reduction compared to similar
scope of traditional project Discover Deploy Run Start
Savings up to… 95% 50% 30%
Rapid-deployment solutions can help drastically reduce implementation efforts
compared to a classic approach, since the base processes within the solution
scope are very well defined best practices, and more efficient than defining
custom-specific processes.
Tobias Ortwein, PAC. Sept. 2012
Rapid-Deployment Solution Implementation Methodology
© 2014 SAP AG. All rights reserved. 16
Packaged Solutions for SuccessFactors Talent Solutions
integrated with SAP ERP HCM – Customer Use Cases
SAP Best Practices for
SuccessFactors Recruiting in
SAP ERP HCM
Documentation and
Configuration
Focus on end to end process*
implementation for net new
SuccessFactors customers
for SuccessFactors Recruiting Management integrated with SAP
ERP Human Capital Management
SAP ERP HCM Integration to
SuccessFactors
rapid-deployment solution
Documentation and
Configuration + Service
Focus on technical integration
of SuccessFactors Recruiting,
Compensation and Workforce
Analytics with SAP ERP Human
Capital Management *further SAP Best Practices planned for more end to end Talent Hybrid processes
Cloud Deployment Cloud Integration
Solution Scope Overview
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 18
SAP Best Practices for SuccessFactors Recruiting in
SAP ERP HCM
SCOPE IN DETAIL
This packaged solution enables the implementation of end-to-end
SuccessFactors Recruiting Management process integrated with
SAP ERP Human Capital Management.
The
right candidate
is found using
SuccessFactors
Recruiting and hired
using personnel
administration
features of
SAP ERP HCM
User ID
of Candidate is
updated in
SuccessFactors Recruiting
and new employee can
participate in all talent-
management processes
in SuccessFactors
Organizational
data (vacancy) in
SAP ERP HCM
triggers the creation
of a requisition in SuccessFactors
Recruiting
Solution Scope in Detail
- Employee Profile
- Recruiting
© 2014 SAP AG. All rights reserved. 20
What’s included
•Initial transfer of basic employee
data and organization management
data
•Maintenance of own information as
employee
•Maintenance of Employee’s
information as manager
•Process driven transfer of changed
data ( updated data, hire, retire…)
Employee Profile – Scope and benefits
Business Benefits
•Continuously updated, easily
searchable directory of employee
skills, interests, experience and
expertise
•Consistent and automatically
synchronized employee and
organizational data between SAP ERP
Human Capital Management and
SuccessFactors HCM Suite
•Faster processing based on delta
handling
Employee Profile drives workforce performance by connecting employees, enabling wide-spread knowledge sharing and collaboration, and providing ready access to the most comprehensive employee information needed to make more informed talent decisions
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 21
What’s included
Integrated Recruiting
Management process from the planning for open
positions until an employee
becomes productive in the
position
Recruiting – Scope and Benefits
Business Benefits
• Optimizing workforce performance
by getting the right people into
the right roles – faster.
• Combining the SuccessFactors
Recruiting Management with the
SAP ERP Human Capital
Management solution can
improve process consistency
and compliance.
• Unified approach helps to ensure
data integration and security
- automatic transfer of data
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 22
Job Requisition creation triggered by vacancy
created in SAP ERP HCM
Job Posting
Job Search
Candidate Profile and Application
Hiring manager involvement
Interview and Assessment
Candidate rating and selection
Offer Approval and Letter
Candidate data transfer to SAP ERP HCM and
hiring
Requisition closing and Candidate status
update in SuccessFactors Recruiting
Recruiting Process Steps – Vacancy to Requisition Close
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 23
Ad Hoc Reports – Scope and benefits
Recruiting Reporting enables the ability to view and print key information as gathered in the SuccessFactors Recruiting solution.
What’s included
•Reports for application status,
candidate detail, offer detail,
requisition status
•Guide to create reports from scratch
•Run Report in Ad Hoc Reports
Best Practices Content
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 25
SuccessFactors Recruiting Configuration 1/2
XML Templates
•Job Requisition Templates (2
Job Requisition Templates –
hourly and salaried)
•Application Template
(Candidate Data Model)
•Employee profile Template
(Succession Data Model)
•Offer Templates (2 Offer Detail
Templates – hourly and salaried)
•Candidate Template
(Candidate Profile Data Model)
Provisioning and
Admin Tool
• Recruiting instant setup in
Provisioning
• Candidate Management setup
• Best practice candidate/application
status flow – standard extended
• Requisition configuration (rating
scale, route map)
• Ad-hoc reports for application
status, candidate detail, offer detail,
requisition status report
• Role Base Permission setup
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 26
Integration related Configuration 2/2
•SAP ERP HCM Integration
•SAP ERP HCM Base and Employee
Data integration
•SuccessFactors Employee Profile
Integration
•SAP ERP HCM Recruiting Integration
•SuccessFactors Recruiting Integration
•SAP NetWeaver PI configuration
•SAP HANA Cloud Integration setup and
configuration
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 27
How to Get Started?
Physical realization of the
Implementation Methodology
Includes all the assets required during implementation, including
accelerators and
knowledge-transfer materials
Step by Step Guide
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 28
Implementation Accelerators
Business Process
Documents – Transaction
by transaction description of
processes
Process Flow Diagrams
– Overview of process steps
Solution Details
Presentation – Service
pitch to the customer
Pre-Requisite Matrix
and Configuration
Guides – Step by step
description of configuration
organized by building blocks
Software Requirements
– Detailed software needs
Quick Guide – Information
on installation
Technical Details
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 30
• Integration add-on 2.0 for SAP ERP HCM and
SuccessFactors HCM Suite
• SAP ERP Human Capital Management in the
following version or higher:
• SAP ERP 6.0, EA-HR 600
• One of the following versions or higher of SAP
NetWeaver Process Orchestration / SAP HANA
Cloud Integration
• SAP NetWeaver PI 7.1, EHP1, SPS 12
• SAP NetWeaver PI 7.3, SPS 10
• SAP NetWeaver PI 7.31 SPS 09
• SAP NetWeaver PI 7.4 SPS 04
• SAP HANA Cloud Integration 1.0 (PI)
Software requirements
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 31
System landscape – 2 Options
SAP ERP 6.0 HCM
Integration add-on 2.0 for
SAP ERP HCM and
SuccessFactors HCM Suite
SAP NetWeaver
Process Integration
https://xxxxx.successfactors.com
SAP ERP 6.0 HCM
Integration add-on 2.0 for
SAP ERP HCM and
SuccessFactors HCM Suite
SAP HANA Cloud Integration https://xxxxx.successfactors.com
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 32
In the System – Integration data flow
Key process flows covered
Initial transfer and process driven - event triggered transfer of changed basic personnel
administration and organizational data from SAP ERP Human Capital Management to
SuccessFactors Recruiting
Integration of information about positions and vacancies from SAP ERP Human Capital
Management to SuccessFactors Recruiting
Selected candidate data is transferred from SuccessFactors HCM Suite to SAP ERP Human
Capital Management to hire as new employee
Status of candidate data transfer is uploaded to SuccessFactors HCM Suite with the internal
employee ID
Candidate is marked as hired in SuccessFactors HCM Suite
SuccessFactors Talent
Solutions - Recruiting
SAP ERP HCM
SAP HANA Cloud
Integration or SAP
NetWeaver
Process Integration
Administration
and
Organization
Transfer status
Recruiting
SA
P H
CM
Ad
d-o
n
Candidate selected in SuccessFactors
<WSDL> <WSDL>
Employee Data
New Employee & Organizational Data
Information about open positions
Employee and organizational Data
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 33
Recruiting – Process Flow
RECENT INNOVATIONS
Job Requisition
Creation
Recruiting Process
Candidate selected
Application set to hire
New employee profile created
SuccessFactors Recruiting
Organizational Management
Personnel Administration - Perform personal action
(Hire / Rehire / Transfer)
Organizational Management
New / Update employee
SAP ERP HCM
Candidate
Found
Send to SAP
Application Hired
Job
Applications
User /EE
Data Transfer
Status
Change
Status
Change
Received or
Error
Employee details
Predelivered mapping
& Customizing
HR Administrator
activities
Trigger the Job
Requisition in state
pre-approved +
transfer position,
org unit & job
information
Vacancy (1007) IT 1107
Update Job
Requisition with
changes +
state remains
unchanged
Close Job
Requisition
Import check if combination of
requisition ID + position ID also
exist in SAP HCM
Update
Requisition
ID in
vacancy
Close IT1007 &
IT 1107
Update
employee
id
Update
employee
id
Target Group
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 35
Customer Qualification
Question • Are you already using SAP ERP HCM?
• Are you already using any other
SuccessFactors Talent Solution?
• Have you already implemented the
personnel administration (PA) (master data)
functionality within SAP ERP HCM?
• Have you implemented SAP NetWeaver®
Process Integration / HANA Cloud
Integration or SAP NetWeaver Portal?
Target Customer
•Line of Business: Human Resources
•Industry: Cross-industry
•Customer role: Head of HR,
recruiters, hiring managers, and HR IT
•Customer type: SAP ERP HCM
Customers intend to run
SuccessFactors Recruiting
Management Solution
•Customer size: All
•Language Availability: EN*
Qualifying your opportunities
Consumer of SAP Best Practices for SuccessFactors
Recruiting in SAP ERP HCM:
SAP and SuccessFactors Partners
* US version – can be adapted to other countries
More Information
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 37
More information
Related Solutions SAP ERP HCM Integration to
SuccessFactors Rapid-Deployment Solution
SAP Personnel Administration and
Organization Management rapid-deployment
solution
SAP Employee and Manager Self-Service
rapid-deployment solution
Customers, Partners, Consultants
SAP Service Marketplace > SAP Best Practices> Cross Industry Packages > Human
Capital Management > SAP® Best Practices for SuccessFactors
Recruiting in SAP ERP HCM
Help.sap.com > SAP Best Practices> Cross Industry Packages > Human
Capital Management > SAP Best Practices for SuccessFactors
Recruiting in SAP ERP HCM
Related information for SAP Partners
SAP Rapid Deployment solutions in Solution Area
SAP Rapid Deployment solutions in SAP Service Marketplace
SAP Rapid Deployment solutions @ SAP EcoHub
SAP Rapid Deployment solutions @ SAP Channel Partner Portal
Pricing Note on SAP Rapid Deployment Solutions for Partners Search for the SAP Rapid Deployment solution name to retrieve information on:
o Software material numbers
© 2014 SAP AG. All rights reserved. 38
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supporting 14,000 global
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Software
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provide ongoing feedback
and validation
© 2014 SAP AG. All rights reserved. 39
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