sap auto-id solutions preventing pharmaceutical diversions and counterfeiting
TRANSCRIPT
© 2011 SAP AG. All rights reserved. 1
SAP Auto-ID Solutions Preventing pharmaceutical diversions and counterfeiting
Stephen Cloughley, Sr. Director, SAP Labs LLC
Traceability history & credentials
© 2011 SAP AG. All rights reserved. 3
RFID evolution
SAP engagement
Genesis: 1998-2003
First software company to participate in MIT Auto-ID Center, spawning EPCglobal
Claus Heinrich, SAP Executive Board, authored the book “RFID and Beyond…”
METRO Group Future Store: 2003 Wall Street Journal European Innovations Award
Early years: 2004-2005
Prototype from SAP becomes SAP Auto-ID Infrastructure (SAP AII)
– capture of serialized data from devices at local sites
– provide the business context to turn the data into meaningful business events
– Visionary adoption: Purdue Pharma, Annin, World Kitchen, Pacific Cycle, Kimberly-Clark
Accelerating innovation: 2006-2007
Wide adoption for pharmaceutical anti-counterfeiting mandates (California and beyond)
GS1 EPCIS compliance
Broader value proposition: Pratt & Whitney; Airbus; Biomet, Jena, Daimler….
© 2011 SAP AG. All rights reserved. 4
RFID evolution
SAP engagement
Today and tomorrow
Food Safety Modernization Act – driving adoption in food & beverage
Anti-counterfeiting – SAP AII platform in China, India, Brazil, Turkey….
Alignment with new value proposition in retail
– Focus moved from logistics to item tagging for in-store improvement (VICS, WalMart, U Arkansas
data)
SAP Future Retailing Center (Regensdorf)
Pharmaceutical mandate
© 2011 SAP AG. All rights reserved. 7
Pedigree: “means a record, in electronic form containing information regarding each transaction resulting in a change of ownership of a given
dangerous drug, from sale by a manufacturer, through acquisition and sale by one or more wholesalers, manufacturers, or pharmacies, until final sale to a pharmacy or other person furnishing, administering or dispensing the
dangerous drugs. The pedigree shall be created and maintained in an interoperable electronic system, ensuring compatibility throughout all
stages of distribution.” (California Business and Professions Code section 4034(a)).
The electronic pedigree must contain specific information
required by statute, and must be made and passed in an “interoperable electronic system,” an electronic track and trace system based on unique
identification numbers (serialization) affixed at the point of manufacture.
Pedigree requirement: Prescription drugs/devices; Veterinary drugs; Hospitals; Samples; Injectables; Generics; Biologics; Radiology
California ePedigree Board of Pharmacy
SAP solution platform
© 2011 SAP AG. All rights reserved. 9
SAP Solution for Auto-ID and item serialization
Content
Decision
Events
Tailored Information
Things
Generated
Content
Execution
Interaction
AII AII AII EmbeddedEmbedded
DM DM DM
Situational
Insight
Automated
Action
AutoID–Enabled Process Automation: SAP AII (Auto-ID Infrastructure) verifies and translates auto-ID raw events received
from device controllers against business requirements in online shop-floor environments . SAP AII automates ERP backend
processes and notifies EPCIS events to SAP OER.
SAP AII Domain =
Business Processes
Automation with Auto-
ID Data Capture
Item serialized lifecycle traceability: SAP OER (object event repository) is a central, intra- and inter-enterprise repository for
serialized item lifecycle information with in-built event management capabilities . SAP OER can record item product/ part
related lifecycle data from distributed business, Auto-ID and sensor systems. SAP OER can be configured to report exceptions
from business requirements and trigger actions such as workflow or messages. As an EPCIS repository it can be queried by
external systems.
SAP OER Domain =
Corporate lifecycle
event management
enabled traceability
repository for
uniquely identified
product/ parts/ assets
© 2011 SAP AG. All rights reserved. 10
监管码印刷规范 SFDA
Country Reporting
Process business events
■Build hierarchical relations
■Link objects to delivery documents
Data content
• Product Code
• Serial-number
• Lot-number
• Expiry-date
Data carrier
Serialization at packaging line
Create unique „license plate‟ for
each saleable unit.
Pick / Pack / Ship Goods issue
Tracking & Tracing throughout entire Supply Chain
Capture each action that is performed against a product items /
case / pallet.
Product Verification
Ensure product authenticity (at point
of dispense or any other supply
chain entity)
Traceability to
the patient in
the hospital
© 2011 SAP AG. All rights reserved. 11
Delivery
System integration services: value generation with RFID
Physics and device expertise
Readers Process integration
Enterprise applications
SAP ERP
SAP OER Capture
interface
Edge execution
Read, write, and transmit data to systems
Manage multiple readers
Cleanse data
Operator workflow
Translate raw data to business execution
Enrich core functions with auto-ID data
Decision support and execute transactions
Function
Device management
SAP ITS mobile Legacy
Query
interfaces
Pa
rtne
r D
evic
e
Ma
na
ge
ment
So
lutio
n
Solution Landscape
© 2011 SAP AG. All rights reserved. 12
Quick Facts: SAP Auto-ID Infrastructure
Functional Domain
• SAP business process execution with serialization in warehouse or production/packaging environment
• Receives business document requirements (e.g. delivery requirements) and translates Auto-ID data capture events into the business context for
automated business document update in ERP including business document requirement verification at source of data capture
Integrates with SAP ERP for Business Process Automation, SAP Object Event Repository for item lifecycle & process tracking a and SAP Partner Device
Management Solutions
• Supports RFID, 2-D and linear barcode
• Supports iUID (UII), EPC and custom unique identifier schemes
• Translates Auto-ID raw events into the business context from ERP business process automation
• Updates SAP OER with Auto-ID events captured
• Enriches ERP ASN with Unique ID lists
Core Function
© 2011 SAP AG. All rights reserved. 13
SAP Auto-ID Infrastructure: Translating raw Auto-ID
events into business context
Key Features
Mapping and rules
processing Activities that
match business
requirements
Routing engine
Prepackaged,
configurable support for
business process
automation
Local data persistence
Auto-ID Raw Events Business Processes
Repository
Translation
Logic
© 2011 SAP AG. All rights reserved. 14
SAP Auto-ID Infrastructure: Translating raw Auto-ID
events into business context
Auto-ID Raw Events Business Processes
Repository
Translation
Logic
© 2011 SAP AG. All rights reserved. 16
AII Cockpit Search Functions
Search
By Document
By Object
By Action (Observation)
© 2011 SAP AG. All rights reserved. 17
AII Cockpit Search Functions
Search
By Document
By Object
By Action (Observation)
© 2011 SAP AG. All rights reserved. 18
AII Cockpit Search Functions
Search
By Document
By Object
By Action (Observation)
© 2011 SAP AG. All rights reserved. 19
SAP Object Event Repository features SAP Event Management as a software component
VISIBILITY CONTROL
Empowered by the extensive tracking
& tracing functionalities of built-in SAP
Event Management, SAP OER offers
process monitoring, automated
exception resolution mechanisms,
proactive alerting as well as extensive
reporting capabilities in one single
solution
SAP OER is the global instance
providing visibility on processes,
assets as well as performance along
your entire supply chain.
Extract relevant process
information from globally distributed
systems & partners into one central
repository.
Suppliers
Subcontractors
Retailers 3 PLs
Non-SAP
system
monitor adjust analyze notify
© 2011 SAP AG. All rights reserved. 20
You can view OER data from different perspectives…
Supply Chain Views
As-Built
Configuration
View
Lif
ecycle
„C
urr
en
t“
Co
nfi
gu
rati
on
Vie
w
© 2011 SAP AG. All rights reserved. 21
In OER you can run concurrently multiple tracking/
visibility scenarios
KEY POINT: Here you can select different
views – i.e. tracking scenarios affording
different views on the repository
© 2011 SAP AG. All rights reserved. 22
SAP OER Item / UII Lifecycle Tracking
High Resolution Traceability & Situational Insight
on
tracked items via freely
configurable selection
profile
to
actual status of serialized
products all across the
globe
– SAP OER stores each transaction
that is performed for serialized products and serves as the global system of
record.
© 2011 SAP AG. All rights reserved. 23
-
SAP OER stores
hierarchies between
objects along their
entire lifecycle
SAP OER Item / UII lifecycle Tracking
High Resolution Traceability & Situational Insight
© 2011 SAP AG. All rights reserved. 24
ID Tracking in OER WebUI Selection and Search Results
EPCs encoded on RFID Tag
Ids encoded on 2-D Barcode
© 2011 SAP AG. All rights reserved. 25
Extensibility of SAP OER towards item part lifecycle traceability and
custom EPCIS clients
t
ERP ERP ERP
SAP MII
or
MES
3rd P ERP 3rd P
Embedded
SYS/
sensors SAP AII
condition events events Relevant Doc References
Relevant Attributes & updates
Links to source systems
Doc References
Attributes & updates
Transaction Links
Doc References
Attributes & updates
Transaction Links
Use Standard
Capture
Interface
Current location of product or
asset instances Cross-system configuration
hierarchy tracking Supply Chain Events
Product
Information
Services
*OER = Object Event Repository
Leverage of EPCIS query services
Leverage of EPCIS event capture
notification
GPS
Regulatory reporting with SAP OER
© 2011 SAP AG. All rights reserved. 27
Regulatory Reporting with SAP OER Solution architecture
SAP OER
Receiver 1 (ITS
turkey)
Receiver 2 (PTS
turkey)
Receiver 3 (SFDA China)
Generic Notification
SAP PI
Any receiver
ITS msg Any format PTS msg SFDA msg
AII CMO 3rd party DC
EPCIS event
Regulatory Reporting
Flexible configuration engine
Automatic creation & transfer of notifications
Central UI for visibility & control
© 2011 SAP AG. All rights reserved. 28
Regulatory reporting with SAP OER Functional overview
Flexible configuration of notification types
Multiple notification types, configurable. Maintain:
Process flow for each notification type (direct transmission / wait for batch release / wait for user approval)
Notification characteristics for each notification type (Items only vs. hierarchies)
Generic & future-proof message dispatching
SAP PI acts as dispatching
engine, forwarding notifications to the configured endpoint
PI contains country-specific message mappings, transforming generic notifications sent from OER into the target format
Flexible framework: easily incorporate new receivers
Automatic creation of notifications
Upon receipt of an EPCIS event, OER creates required notifications automatically
Depending on configured process flow, OER directly transmits notifications or wait for further process milestones
© 2011 SAP AG. All rights reserved. 29
Regulatory Reporting with SAP OER Functional overview
Central UI
Central source of information for global regulatory reporting
Selection screen offers personalized & flexible queries on notification data
Process control & exception handling
Control reporting process:
Approve notifications, retrigger notifications
Automated alerting in case of failing notifications
Automatic retriggering of failed notifications
Full visibility into communication
All process steps are shown via event-based view
Access the full message exchange (requests & responses) with the ministries directly from the UI
© 2011 SAP AG. All rights reserved. 30
Sample Screen Notification detail view
Event history & message access
© 2011 SAP AG. All rights reserved. 31
Notification detail view Event history & Message access
© 2011 SAP AG. All rights reserved. 32
OER Notification view Central UI for notification visibility & control
© 2011 SAP AG. All rights reserved. 33
Notification detail view Event history & Message access
© 2011 SAP AG. All rights reserved. 34
Notification detail view Event history & Message access
New capability global batch traceability
© 2011 SAP AG. All rights reserved. 37
SAP Global Batch Traceability
Problems solved:
• Querying of batch/lot data
• Relationship of lots/batches (bottom up and top down)
• Quantity accounting (material balance): what product(s)
went to what customer(s) at what address(es)?
• Applies to serialized and non-serialized product
© 2011 SAP AG. All rights reserved. 38
How does batch traceability relates to serialized item
tracking?
SAP Global Batch Traceability SAP OER/ SAP Auto-ID
Infrastructure
Answers how a product was created
Which batches of which materials went into each step of
a product creation (product genealogy or batch network)
Which instance serialized numbers were created for a
finished product
Answers what lifecycle events happened to an
instance of a finished from birth to disposal/
consumption
Item serialized product event traceability
create product item lifecycle event line (track and
traceability)
Answers the distribution of the remaining quantities of
batches used in the production
What other tracked objects can we consider:
Handling units
Serial Number List
Purchase Orders
Deliveries
How a product came to be Records what happens during a product life
© 2011 SAP AG. All rights reserved. 39
SAP Traceability Strategy
Enable End-to-end Traceability of products, parts and assets - from
raw material to point of consumption
Product Genealogy Product, part & asset lifecycle traceability
Life of a product item:
What events happen to a product item Product ancestry:
How a product item came to be
SAP Global Batch Traceability SAP Object Event Repository
New
Batch ID
Item serialized
product instance
© 2011 SAP AG. All rights reserved. 40
Selection of serialization customers (partial)
© 2011 SAP AG. All rights reserved. 41
Please visit our dedicated Auto-ID Website at:
http://www.sap.com/RFID
© 2011 SAP AG. All rights reserved. 42
Where to find more functional information
For Solution & Functional Details – kindly visit us @
http://help.sap.com/aii
and
http://help.sap.com/saphelp_aii710/helpdata/de/48/bdf013bb660611e10000000a42189
b/frameset.htm
Thank you!
Stephen Cloughley
Sr. Director
Auto-ID & Supply Network Traceability
SAP Labs, LLC
3999 West Chester Pike
Newtown Square PA, USA
Office +1 610 661-1000
Mobile +1 267 312-0326
www.sap.com