sap autism at work - short...•graphic designer •media / communications •data analyst...

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1 Autism Autism At At Work Work José H Velasco VP Operations and Strategy About SAP and SAP Autism at Work Autism at Work Background In May of 2013, SAP Announced its objective to have 1% its global workforce represented by employees in the autism spectrum. About 650 Jobs SAP Vision Make the World Run Better and Improve People’s Lives About SAP World Leader in Enterprise Software with 73,000 Employees, presence in 130 Countries, and with more than 280,000 Customers ruining through their SAP systems 75% of the world’s GDP

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Page 1: SAP Autism at Work - Short...•Graphic Designer •Media / Communications •Data Analyst •Associate Consultant 2015 Expansion • 100-120 Employees with ASD Globally by year’s

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AutismAutismAtAtWorkWork

José H Velasco VP Operations and Strategy

About SAP and SAP Autism at Work

Autism at Work BackgroundIn May of 2013, SAP Announced its objective to have 1% its global

workforce represented by employees in the autism spectrum. About 650 Jobs

SAP VisionMake the World Run Better and Improve People’s Lives

About SAPWorld Leader in Enterprise Software with 73,000 Employees, presence in

130 Countries, and with more than 280,000 Customers ruining through their SAP systems 75% of the world’s GDP

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© 2013 SAP AG. All rights reserved. 3

Partners Reality?

© 2013 SAP AG. All rights reserved. 4

Partners

About Autism at Work

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© 2013 SAP AG. All rights reserved. 5

Partners SAP Announcement

SAP Objective: 1% of Workforce in Autism Spectrum

© 2013 SAP AG. All rights reserved. 6

PROCESS OPTIMIZATION & SUSTAINABILITY OBJECTIVES

2013 2015 20202017

LEARN VIA PILOTS AT LOCATIONS WORLDWIDE

PROCESS MATURITYONBOARDING EQUIVALENCY

From Good to Better Practices

Fine tune processes & scale partnerships to reach sustainability objectives

Create “Good Practices”.

Onboard 3-12 New Colleagues with Autism Per Location

From Better to Best Practices.

The organization has few special processes to hire people with Autism

Best Practices, Sharing Learnings, InspireChange Management

SAP Autism at Work Roadmap

2019

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© 2013 SAP AG. All rights reserved. 7

SAP Autism at Work Today

2013-2014 Pilots

• 55 Colleagues with Autism In Canada, Ireland, India, Germany, U.S.

• Software Developer

• Information Developer/KM

• Software Testing

• Business Analyst

• IT Technical Support

• System Administrator

• Marketing Operations Associate

• IT Project Management

• Customer Support

• Graphic Designer

• Media / Communications

• Data Analyst

• Associate Consultant

2015 Expansion

• 100-120 Employees with ASD Globally by year’s end

• New Locations: Brazil and Czech Republic

• New Business Units : Success Factors, Ariba, ….

• New Roles: HR / Finance-Administration

In-Spite-of and Because-of Autism

Resiliency, Resourcefulness, and an intense desire to work

Transparent and Unambiguous Communications

Ability to see patterns, spot deviations in systems/ data

Strong Affinity with Software Development

Attention to details. Perseverance over long periods of time

High diligence and low tolerance for mistakes.

Possible Traits in People with Autism

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© 2013 SAP AG. All rights reserved. 9

Partners

Autism at Work Impact

© 2013 SAP AG. All rights reserved. 10

PartnersImpacting Our Ability to Capture the Best Talent

Patrick ViestiProject Management Associate

SAP IT

Before SAP

• Graduated Cum Laude with a

BA in Communications

• Unemployed for 2+ years.

Highlights

• Speaker at United Nations,

CBS, Al-Jazeera America

Elijah MartinezIntegration Specialist

SAP Integration & Orchestration

Before SAP

• Graduated Cum Laude with a

B.S. in Physics

• Unemployed for 2+ years.

Highlights

• Published SCN documents

seen more than 6,500 times

Janis ObermanQuality Specialist

SAP Internet of Things

Before SAP

• Master of Arts, Multimedia

• 25 years of Industry Experience

• Underemployed for 13 years.

Highlights

• Winner of SAP DKOM

Hackathon @ 11months on Job

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© 2013 SAP AG. All rights reserved. 11

Partners Impacting Our Community

18 Special Education Teachers from Souderton High School Spent the day at SAP Learning how they can improve education of students who are in the autism spectrum

© 2013 SAP AG. All rights reserved. 12

Impacting our Team Experience

New Colleagues with Autism and their SAP Employee-Mentors Volunteering their time Creating Art for a Hospital

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© 2013 SAP AG. All rights reserved. 13

Impacting our Company Identity

Lunch with SAP Autism at Work Mentors, Colleagues with Autism, SAP America President Jennifer Morgan, SAP America COO, Rick Knowles and SVP Silvio Bessa

© 2013 SAP AG. All rights reserved. 14

Impacting Our Vision to “Make the World Run Better”

Delaware Governor Jack Markel Kicks offAutism at Work Event in Philadelphia

Testifying at U.S. Congress Foreign Affairs Committee Hearing on the “Global Challenge of Autism”

EVP Tanja Rueckert with UN Secretary General Bai Ki-Moon at The United Nations Autism Awareness Day

TED Speaker Temple Grandin SAP Bay Area Employee Event

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© 2013 SAP AG. All rights reserved. 15

Impacting New Ways of Thinking

WE

BP

RIN

TT

V

CBS This MorningNational Coverage - 4 Million Viewers

NBC Bay AreaRegional Coverage

CBS Central TexasLocal Coverage

© 2013 SAP AG. All rights reserved. 16

Partners

About Our Partners

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© 2013 SAP AG. All rights reserved. 17

Palo Alto, CA Newtown Square, PA

Our Partners in the United States

GLOBAL

© 2013 SAP AG. All rights reserved. 18

Process in The United States

Position Search at SAP

Candidate Search & Pre-Screening

Requisitions

• Developers

• Software Testers

• …

SAP Specialisterne PA/CA Vocational Rehab. Expandability / The Arc

Soft Skills Training & Lego Hangout

1-Week Soft Skills

• Social

• Communications

• Interviewing

• Disclosure

• …

1-Day Lego Hangout

• Meet & Greet

• Robots & Pizza

Pre-Employment Training

For Candidates

• 5 Weeks Training

For Host Teams

• Awareness Training (extended)

For Other Employees

• Autism Awareness (Brief)

1 2 43

Administrative Period

5

This slide Depicts the Second/Third Hiring Wave. On the First Wave Specialisterne was Involved in Every Step

2 weeks 5 weeks4+ weeks

Candidate Search

• Voc. Rehab

• SAP

• Universities, Colleges

Screening

• Phone Interviews

• References

Admin

• Forms / Paperwork

• Facilities / IT

• Managers / Job Coach Comm. Plan

• Support Circle Prep

3+ weeks

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© 2013 SAP AG. All rights reserved. 19

New Employee Support Circles

New Colleague’sWorkplace

Support Circle

HR Business Partner

Team Manager

AaWMentor

Team Buddy

New Colleague’sPersonal-Life

Support Circle

Job / Life Skills Coach

Voc-RehabCounselor

Family

Personal Counselor

© 2013 SAP AG. All rights reserved. 20

Community Services Trainer Community Services Job Coach SAP Buddy, Manager, HRBP, Mentor

5 Week Candidate Training

First 90 Days of Employment

Beyond the first 90 Days of Employment

Coaching

Success Factors EmployeeCandidate

Support Model Transitions

• During this time Candidates are trained at SAP funded by the State of Pennsylvania or California

• Training is Delivered by Expandability in Palo Alto or The Arc in Philadelphia

• Training Methodology by Specialisterne

• Selected Candidates become SAP Employees

• Transition Specialist (Job Coach) is available to SAP Manager and employees in addition to new colleague

• Transition is safeguarded by Expandability in Palo Alto and The Arc In Philadelphia

• Expandability Available 7x24

• Employee is supported by Manager, Team Buddy, Mentor and Autism at Work program

• Job Coach is available for any situation that may need attention.

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© 2013 SAP AG. All rights reserved. 21

Key Lessons fromFirst Pilot

© 2013 SAP AG. All rights reserved. 22

You Need Strong Partnerships

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© 2013 SAP AG. All rights reserved. 23

You Need Executive and Employee Support

Rodolpho Carduneto

President, SAP America

Volunteers

SAP Autism at Work

Gradual Immersion Works

Week 1 Week 2 Week 3 Week 4

Candidate Training

Week 1 Week 2 Week 3 Week 4

Direct Team

IndirectTeam

AllEmployees

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Improve Process With Help of New Colleagues

© 2013 SAP AG. All rights reserved. 26

People Just Need an Opportunity

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© 2013 SAP AG. All rights reserved. 27

Myth Busters

© 2013 SAP AG. All rights reserved. 28

PartnersOrganization / Communication

Patrick - SAP Project Management Associate – SAP IT

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© 2013 SAP AG. All rights reserved. 29

PartnersSAP and Specialisterne

Persistency

George Brown Software Tester- SAP

© 2013 SAP AG. All rights reserved. 30

Generosity

Ben Hartranft – 9th Grader , Fund Raising Champion – Soup Kitchen Volunteer

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© 2013 SAP AG. All rights reserved. 31

Last Thoughts

© 2013 SAP AG. All rights reserved. 32

Partners

ExtraordinaryO

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© 2013 SAP AG. All rights reserved. 33

AutismAutism AtAtWorkWork

We All We All Can BeCan Be

Thank YouThank You