sap and the super user community -...

SAP and the Super User Community Ryan O’Neil, Strategic Programs, North America Growth Marketing November 5, 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2 Internal

Run simple.

Master complexity.

Simplify everything, so we can

do anything.

Simple wins.

Simple is hard.

Technology holds the answer.

Customer

© 2014 SAP SE or an SAP affiliate company. All rights reserved.


SAP Product Timeline SAP Product Timeline

R/2 R/3

+ Material Management

+ Production Planning

+ Client-Server

+ Service-Oriented Architecture (SOA)

ECC / Business

Suite

+ Customer Relationship Management (CRM)

+ Product Lifecycle Management (PLM)

+ Supply Chain Management (SCM)

+ Supplier Relationship Management (SRM)

Around the Core

+ Mobile + Database &

Analytics + HR

+ Sales

+ Marketing

+ Business Planning

+ Governance, Risk & Compliance

+ Industry Solutions

SAP HANA

+ Business Suite on HANA

+ Predictive Analytics

+ Real-time reporting and transactions

+ HANA Cloud + SAP Fiori + Simple

Finance

In the Cloud

+ Business Suite / Business One

+ Ariba Procurement

+ SuccessFactors HR & Employee Engagement

+ Fieldglass Workforce Management

+ Hybris Omni-Channel Commerce

+ Concur Travel & Expense Mgmt*

*Acquisition not yet closed



First and only Super User community organizers Connecting & supporting Super Users since 1996 User conferences & events Breakfast huddles Super User networking Virtual learning and collaboration

A 42-year history of innovation and growth as a true industry leader 263,000 customers in 188 countries 68,800 employees – and locations in more than 130 countries On-premise and cloud software helping customers “Run simple.”


© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5 Internal © 2014 SAP SE or an SAP affiliate company. All rights reserved.

SAP’s Contribution To Super User Communities

Education & Training

SAP Expert Engagement

Customer Influence Programs

SAPinsight “Refresh

Roadmap”

Community Participation

SAP’s Contribution To Super User Communities


SAP Expert Engagement


Tech

nolo

gy

HANA Cloud Business Suite / Fiori Simple Finance Mobile Analytics

Serv

ice Design

Thinking Education Documents User Analytics

Proc

ess Industry

Line of Business Networks Innovation


SAP Education & Training


User Analytics

Super User Program Strategy & Design

Organizational Change Management

Documentation & Performance Support

Business User Learning Hub


Customer Influence


Get Connected to SAP Product Teams and Development Projects

SAP Customer Influence Portal 1. Customer Connection 2. Customer Engagement

Initiative

https://influence.sap.com/

Meet Development in the SAP Labs Learn: Product demos and update sessions provided by product team members Provide feedback: Design Thinking Workshops and product feedback sessions Test: Usability labs Network and connect: Meet other end users and SAP product team members

[email protected] for more information


Community Participation


Contributing SAP-generated documentation and resources Connecting Super Users with SAP experts internally and externally Listening to input and feedback from the community SAP executive speakers at community events Participating in webcasts, teleconferences, small-group events, and online community


SAPinsight “SAP Refresh Roadmap”


Level 1: Business Applications (ERP | CRM | EAM | HCM | PLM | SCM)

Level 2: Database & Technology (SAP HANA | BPM)

Level 3: Analytics

Level 4: Cloud

Level 5: Mobile


Questions & Comments



Thank you

Contact information: Ryan O’Neil Strategic Programs NA Growth Marketing E: [email protected] http://www.linkedin.com/in/ryanoneil1/ https://twitter.com/ryanmarketing13

mailto:[email protected]

http://www.linkedin.com/in/ryanoneil1/

http://www.linkedin.com/in/ryanoneil1/

https://twitter.com/ryanmarketing13

https://twitter.com/ryanmarketing13