sap adobe overview
TRANSCRIPT
Enabling Collaboration with Interactive Forms using the new Adobe-SAP Solution
Matthias Zeller,Sr. Product Manager
Klaus Hartig,Product Manager
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 2
Agenda
Adobe SAP Partnership
Business Scenarios Overview
Architecture
Investment Protection
Demo
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 3
Details
Adobe and SAP agreed on a global technology and go-to-marketstrategy
Automate and streamline document-based business processesIntegration of Adobe PDF technology into SAP solutionsCombination of both well-known expertise to enable newcollaborative business scenarios for highest customer satisfaction
Adobe and SAP jointly work on the integration of PDF technology into SAP solutions
Support for offline and online collaborative business scenariosbased on interactive PDF formsAbility to define round-trip PDF forms and enable automatic dataintegration into SAP solutions using XMLUsage of digital signatures and encryption in supported businessscenariosAbility to create sophisticated multi-page PDF documentsEnhanced printing solution
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Customer Benefits
Standard PDF file format including XML data
Printable document and extractable XML data in one standardformat
Re-use of already existing and created PDF forms
500 million Acrobat Readers distributed worldwide
Easy-to-use tools, reduces significantly TCO
New collaborative business scenarios can be supported usinginteractive PDF based forms (for example in SAP for Public Sector, mySAP HR, etc.)
Enhanced printing solution, for example logos and bar codes
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Full Integration into SAP NetWeaver
J2EE ABAP
Application Platform
Adobe Document Service
DB and OS Abstraction
Forms Designer
Web-Sphere
…
.NET
DB and OS Abstraction
People Integration
Com
posi
te A
pplic
atio
n Fr
amew
ork
Process IntegrationIntegration
BrokerBusiness Process
Management
Information IntegrationBusiness
IntelligenceKnowledge
Management
Life Cycle M
anagement
Multi-Channel Access
SAP SAP NetWeaverNetWeaver™™
Portal Collaboration
Master Data Management
J2EE ABAP
Application Platform
Forms Designer
DB and OS Abstraction
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Agenda
Adobe SAP Partnership
Business Scenarios Overview
Architecture
Investment Protection
Demo
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Solution and Potential Business Scenario Examples
Dynamic Forms - Online W4 Form, Vacation Request
Dynamic Forms - Offline DMV license, Contract Collaboration, RFQ receipt, German parking permit renewal
Forms Processing / Forms Output
Payroll/paycheck, Order, Invoice
Digital Signatures 401(k) beneficiary form
Archivable PDF Document Builder, Records Management
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Scenario: Web Requests in CRM (1)
Business driver
Visiting an authority is often inconvenient because of poor opening hours, waiting lines
Forms are difficult and complex to fill in
Business value
Citizens spend less time waiting in lines (send forms directly from home)
More flexible work for civil servants
Citizens make less mistakes by filling in the form
Example
Registration at the office for registration of residents
Ask for income-tax card
Passport, Drivers License
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Scenario: Web Requests in CRM (2)
Automatic confirmationof receipt with form as
attachment
Form sent back to authority
Citizen
Form will be processedby the system
Saving or printing of confirmation with form
by citizen
Further steps: notificationto the citizen, remittance
of required documents, Information about next
steps,....
Authority
Fill in form
online
Offer formson homepage
Get forms fromhomepage
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Agenda
Adobe SAP Partnership
Business Scenarios Overview
Architecture
Investment Protection
Demo
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 11
Architecture Design Time: J2EE Stack
J2EE ABAPApplication Platform
Forms Designer Forms Designer
Adobe Document Service
DB and OS Abstraction
Eclipse IDE TemplateDesigner
DTR
Layout Designer
XFT
Graphics
DTR: Design TimeRepository
FormsDesigner
Schema
NetWeaver DeveloperStudio
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Integration into SAP NetWeaver Developer Studio
Data Schema
Web DynproContext
Designer ToolsPalette
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Architecture Design Time: ABAP Stack
J2EE ABAPApplication Platform
Adobe Document Service
DB and OS Abstraction
Forms DesignerForms Designer
Form BuilderContext
TemplateDesigner
ABAP DataDictornary
Data Expert
XFT
Graphics
Layout Designer
Form BuilderInterface
System DB MIMERepository
DataCollections
FormsDesigner
Schema
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Integration into SE80
InterfaceDescription
FieldDescription
Context Information
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Adobe Forms Designer Integration into SE80
Field Description
Data SchemaDesigner ToolsPalette
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Communication of Components (Run Time)
PDF Object (Java)PDF Object (Java)
PDF Object (ABAP)PDF Object (ABAP)
Application Code (Java)Application Code (Java) Application Code (ABAP)Application Code (ABAP)
SAP Web Application Server
J2EE Stack ABAP Stack
DDocumentocument SServiceervice((EJBEJB))
Web Services
Adobe Adobe DDocumentocument SServiceerviceCore ComponentsCore Components
Web Services
Web Services
Post ProcessingPost ProcessingFrameworkFramework
SOAP
SOAP
J2EE ABAPApplication Platform
Adobe Document Service
DB and OS Abstraction
Forms DesignerForms Designer
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Adobe Document Service for SAP
Graphical Forms DesignerIntegrated with SAP development environments
Documents for viewing and printingPDF, PS, PCL and ZPL output
Interactive online formsVisually rich PDF forms
Tightly integrated with existing SAP User Interface framework
Interactive offline PDF forms (round-trip forms)Created and distributed from the SAP application
Are completed by the user in Adobe Reader while offline
Results are submitted using XML, back to the SAP application when user re-connects
PDF Documents with Adobe Reader ExtensionsEnable new functionality in Adobe Reader, like “Save as”, Annotations, “Submit”, Digital Signature and Certification
Can be turned on by document
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Example 1: Off-line Roundtrip Form (e.g. NDA for new employees)
SAP Web ASSAP Web AS
Adobe Reader - offline
5. Employee sends completed and signed NDA back (Submit Button)
6. PDF document is received by e-mail inbox in BCS
7. Application picks up PDF document from inbox and passes it to ADS
Adobe Document Service
mySAPmySAP Business SuiteBusiness Suite
SAP Business Communication ServiceSAP Business Communication Service
2. ADS renders data into form and applies rights, e.g. for digital signature, local save and submit; then returns it to application
1. Application submits request to ADS (using PDF object)
4. PDF Document, e.g. NDA is sent via email to new employee, who saves it locally
3. Application uses BCS for e-mail distribution of form
8. ADS passes XML data to the application process
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Example 2: Interactive Online Form (e.g. I.R.S. W-4 form)
Browser withAdobe Reader plug-in
4. Web Dynpro displays W-4 form in browser using the Adobe Reader plug-in
5. Employee completes form submits it. Only XML data is returned.
SAP Web ASSAP Web AS
Web Web DynproDynpro
Adobe Document Service
1. HR system submits request for W-4 to Web Dynpro
mySAPmySAP Business SuiteBusiness Suite
2. Web Dynpro extracts data (XML) and submits it with template to ADS
3. ADS renders data into form returning PDF to Web Dynpro
6. Web Dynpro returns data to HR system (XML)
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Example 3: Creation of documents (e.g. Paystubs or Invoices)
SAP Web ASSAP Web AS
Post Processing FrameworkPost Processing Framework
5. Documents, e.g. Paystubs or Invoices, get printed, emailed,archived or faxed
1. Business Application submits processing request to PPF
3. ADS renders data into form and returns data (PDF, PS, PCL or ZPL) to PPF Adobe Document Service
2. PPF gets application data (XML) via callback and submits it with form template to ADS.
PS,PCL,ZPL
4. PPF submits data to spooler or Business Communication Service (BCS).
mySAPmySAP Business SuiteBusiness Suite
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 21
Agenda
Adobe SAP Partnership
Business Scenarios Overview
Architecture
Investment Protection
Demo
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 22
Investment Protection
Migration of existing Adobe and SAP forms will be supported
Existing printing solutions (Adobe: Output Pak, SAP: Smart Forms) will be supported in thefuture
SAP advises customers to exploit new PDF-based solutions as soon as they are available
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Investment Protection: Migration Path to New Solution
Adobe Output Pak for mySAPBusiness Suite
SAPscript
Smart Forms
Joint SolutionMigration Pa th
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 24
Adobe Output Pak (formerly Jetforms) for mySAP Business Suite
Output Pak users will have their investments in layout and formatting preserved
Output Pak forms based on SAPscript will move to the new system with no changes in layout based on version 5.4 and later versions of the Output Pak Forms with specially coded preambles may require some custom effort
The print program and SAPscript will need further conversion efforts
Output Pak forms based on Smart Forms will move over easily to the new system. The forms will move over directly as will the Smart Forms that generates the data. Forms with specially coded preambles may require some custom effort
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SAPscript and Smart Forms
Investment Protection through Migration Support
Automated Conversion from Smart Forms to the Joint Solution
Semi automatic conversion from SAPscript to Smart Forms, then conversion to the Joint Solution
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 26
Summary
New collaborative business scenariosusing interactive off-line and online formsare supported in SAP applications usingthis new joint developed solution
New graphical designer speeds up form development process
Adobe PDF-based technology is fullyintegrated into SAP NetWeaver (SAP Web AS 6.40)
Investment Protection for existing Adobe and SAP forms solutions
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 27
Agenda
Adobe SAP Partnership
Business Scenarios Overview
Architecture
Investment Protection
Demo
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 28
Demo Scenario: Child Support Case
State Departmentof Revenue
Citizen
mySAPCRM
1) Citizen downloads Child Support form from government web site
Adobe Reader
3) Citizen submits completed form to State Department (Web/E-mail)
2) Citizen completes form in Adobe Reader
5) Citizen receives Service Order Number (Web/E-mail)
4) Form XML data is imported into CRM application / Original PDF form is saved as an attachment to the new service order
6) Government case worker starts working on case in the mySAP CRM system. In addition to the data view, the original PDF document is also available through the SAP UI
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Further Information
Public Web:SAP Customer Services Network: http://service.sap.com/adobe
Product Management ContactMatthias Zeller, Adobe ([email protected])Markus Meisl, SAP ([email protected])Klaus Hartig, SAP ([email protected])
© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 30
Copyright 2003 SAP AG. All Rights Reserved
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Enabling Collaboration with Interactive Forms using the new Adobe-SAP Solution
Matthias Zeller,Sr. Product Manager
Klaus Hartig,Product Manager