sandra thompson, sphr mba resume

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SANDRA THOMPSON, SPHR 630-842-1835 [email protected] Strategic HR Management Due Diligence/Acquisitions Employee Relations Labor Relations Training & Development Compensation Planning Organizational Competencies Talent/Performance Management Organizational Change Workers Compensation Health & Safety Employee Benefits Recruitment Employee/Team Management Regulatory Compliance Process Improvement Succession Planning PROFESSIONAL EXPERIENCE Veolia North America, Naperville, Illinois 1997 to Present North America’s largest energy, water and wastewater treatment company dedicated to municipal public-private partnerships and industrial outsourcing. Parent company, Veolia Environment, employs 89,000 employees worldwide with 2013 revenues of 12 billion euros. Director, Human Resources 2006 to Present HR business partner for all regions including talent management, employee relations, labor relations for 15 union sites, benefit administration, training needs, salary administration and employment issues for 275+ energy, water and wastewater treatment plants in the US and Canada. (2,800 regional employees) Staff of 6. Interim VP during extended LOA for 2014. Promoted to Director for Municipal and Commercial Operations Group in January 2014. Promoted to HR Director of Municipal Operations – Veolia Water NA for all regions in March 2013. Director of Central and West Regions from 2006 – 2013. Partnered with key managers during reorganization to restructure: Talent review and reduction. Implemented new goal setting and performance appraisal process to support changes in company-wide metric based scorecard system. Identified strategies and developed goals to measure key performance indicators and achieve company goals. Implemented SuccessFactors SAP. Developed change management initiatives and supported behaviors to encourage inclusive culture. Developed succession planning process and lead project team to implement initiative. Teamed with corporate group to establish shared services team to support payroll and benefits. Chief spokesperson during union contract negotiations. Successful mediation of grievances. Eliminated agency discrimination charges by providing efficient documentation at EEOC hearings. Counseled employees and supervisors on performance issues to assure consistency of policies.

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Page 1: Sandra Thompson, SPHR MBA Resume

SANDRA THOMPSON, SPHR630-842-1835 [email protected]

Strategic HR Management Due Diligence/Acquisitions Employee Relations Labor Relations Training & Development Compensation Planning Organizational Competencies Talent/Performance Management

Organizational Change Workers Compensation Health & Safety Employee Benefits Recruitment Employee/Team Management Regulatory Compliance Process Improvement Succession Planning

PROFESSIONAL EXPERIENCE

Veolia North America, Naperville, Illinois 1997 to Present North America’s largest energy, water and wastewater treatment company dedicated to municipal public-private partnerships and industrial outsourcing. Parent company, Veolia Environment, employs 89,000 employees worldwide with 2013 revenues of 12 billion euros.

Director, Human Resources 2006 to PresentHR business partner for all regions including talent management, employee relations, labor relations for 15 union sites, benefit administration, training needs, salary administration and employment issues for 275+ energy, water and wastewater treatment plants in the US and Canada. (2,800 regional employees) Staff of 6.

Interim VP during extended LOA for 2014. Promoted to Director for Municipal and Commercial Operations Group in January 2014. Promoted to HR Director of Municipal Operations – Veolia Water NA for all regions in March 2013. Director of Central and West Regions from 2006 – 2013. Partnered with key managers during reorganization to restructure: Talent review and reduction. Implemented new goal setting and performance appraisal process to support changes in company-

wide metric based scorecard system. Identified strategies and developed goals to measure key performance indicators and achieve company goals. Implemented SuccessFactors SAP.

Developed change management initiatives and supported behaviors to encourage inclusive culture. Developed succession planning process and lead project team to implement initiative. Teamed with corporate group to establish shared services team to support payroll and benefits. Chief spokesperson during union contract negotiations. Successful mediation of grievances. Eliminated agency discrimination charges by providing efficient documentation at EEOC hearings. Counseled employees and supervisors on performance issues to assure consistency of policies. Participated in developing training programs and conducted supervisory training sessions across the

country. Certified to present Achieve Global training courses. Performed due diligence to support the business development process. Established new compliance and investigation policy and procedure for HR and legal. Developed workforce strategy, recruitment and staffing plans. Enhanced HR internal web site (water wiki) and developed on-line tool kit for managers.

Vivendi, Sr. Human Resources Manager 2003 to 2006Managed HR function for the Central Region; Generalist responsibilities including employee and labor relations for municipal and industrial client locations. Region: 800 employees, 4 collective bargaining agreements and 1 direct report.

USFilter Operating Services 1997 to 2003Manufacturer and service provider for water and wastewater treatment. 20,000 US employees. Human Resources Manager

Implemented ADP and Ultipro payroll/HR systems that included payroll and benefit conversion. Played a key role in the integration phase during the acquisition of USFilter by Vivendi (Veolia). Enhanced the new employee orientation program. Developed and implemented an employee survey to improve customer satisfaction.

Page 2: Sandra Thompson, SPHR MBA Resume

Sandra Thompson Page 2

FOLGER ADAM SECURITY, INC., Lemont, Illinois 1996 to 1997A subsidiary of Yale Security Inc.; industry leader in design and manufacturing of high security systems.

Human Resources DirectorManaged Human Resources function including employee relations, benefit administration, salary administration, employment issues, safety programs and worker’s compensation programs for non-union manufacturing plant. Additional responsibilities included a union plant in Springfield Ohio.

Directed the implementation of Ceridian HR-1 system which provided ongoing benefit information to corporate headquarters for over 400 employees.

Created and developed policies and procedures for department. Managed two employees, interacted with 5 department heads, reported to company President.

HENDRICKSON INTERNATIONAL, Woodridge, Illinois 1987 to 1996Manufacturer of heavy duty suspension parts for OEM Truck Market, Division of The Boler Company

Hendrickson Spring Chicago Operations, Chicago, Illinois, 1990-1996Human Resources ManagerManaged Human Resources Department with Generalist responsibilities for manufacturing facility consisting of 275 employees.

Dual plant responsibilities for Chicago and Joliet facilities. Member of management negotiating team with United Steelworkers for three union contracts without a

work stoppage. Mediated 25 grievances per year. Favorable decision in arbitration case. Designed an extensive substance abuse program with union officials. Significantly reduced OSHA recordable injuries and worker’s compensation costs by instituting a

variety of safety incentive and light duty programs for manufacturing employees. Conducted and organized employee training programs for executives, supervisors and employees. Managed recruiting process for technical, professional and factory work force. Created and implemented a three tier compensation plan for the maintenance department to enhance

skills and encourage career development. Developed ISO 9000 procedure manual. Initiated and facilitated problem solving teams to reduce cost and improve work environment. Managed three employees, reported to General Manager.

EDUCATION

Masters Business Administration, Human Resources EmphasisLewis University, Romeoville, Illinois

CERTIFICATION

Senior Professional Human Resources, SPHRHuman Resources Certification Institute