sancharsoft workshop

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Review meeting at Hyderabad 6 th February’2009

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sancharsoft

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  • Review meeting atHyderabad6th February2009

  • Present StatusProblems and the SolutionsFeedback from RO

  • Franchisee /Retailer Commission ModuleKey Indicators Reports, Circle, SSA, Franchise Reports with Serial number for inventoryCan add other Products like Prepaid Broadband in the invoicesProposed ChangesHelpDesk Self Resolution of casesAdditional Facilities for Franchisee Login

  • RM loginData Entry and Questionnaire CompletedBeat Area Addition CompletedAssigning FOS /RM based on Beat Area CompletedRM Retailer Reordering as per route plan Completed

    Pending Reports-On visits, Summary etc Pending

  • FM Login Indent CompletedIssue logs Completed for both Franchisee/FM Summary Report on Franchisee Completed, fine tuning reqReports as desired Given for Sales , Retailer list , FOS list , CTOP addition etc. Pending Reports on Issue logsMinor Reports based on RMC module or other dependent on user input.

  • FRC and CTOP -Completed for South Zone, East zone.Billing Server integration Completed.Tertiary Sales of RC Processing completed for North Zone.CTOP integration for Commission payment Completed.PendingFRC /CTOP for North /West zoneRC Sales as per IN,

  • Server Problem in south ZoneSlowness Complaints in North ZoneNetwork issues -

  • Calculates and presented to SSA mktg for approvalApproved Cases are passed on to Pyro as allocation request. Pyro will pass allocation after approval by SSA Accts CTOP Allocation and SS Reports are reconsiled for proper monitoring and validation

  • Sanchar Soft Sancharsoft process Commission for Daily Sales of Franchisee and Retailers. System will process only for the SSA approved for processing.Marketing Cell /Acct Initiate the ProcessApproves commission from his loginReconcile the payments madePyro / Estel Credits commission into C-Topup number of the franchisee & RetailerReports for reconciliation

  • Active Commission Calculation Report Commission Payable Report with Approval by the SSA marketing Commission paid Report

    Note : All reports can be downloaded /saved to preserve in soft copy or printout.

  • Integrated Helpdesk with CircleAdmin and SSA Admin for monitoring and follow up

  • 2)FRANCHISEE Stock-Sale report.

  • 3)SIMs activated by SMS, but CAF entry pending in Sanchar Soft.

  • 4)Franchisee guide lines..

  • New Down load menu..useful for Offline Tool

  • 1) Download Retailers gives retailers list of the franchisee.

  • SSA ACCTSLOGINREPORTS STOCK@GIVENDATE ..>> Closing Stock of Any day

  • FRANCHISEE LOGIN REPORTSSTOCK@ GIVEN DATE

    Based on Sec Sales >> Closing Stock of Given day

  • Key Indicators ReportDemo of FM and RM login

  • Problems / Suggestion

  • SSA Nodal LoginStock Negatives -- ClosedStock Movement --ClosedNot Appearing in CSCReverted back to SSAStock diversion CSC-CSC /SSAStock moved from one SSA to other is not visible on the same day. /Cancelled alsoStock AdjustmentDiversion to be authenticated or Approved(suggestion) Conversion Not working or Inv not available(attended)

  • SSA Nodal LoginReportsReports not properValues or information missingSLR Annex III Report Facility Offline CalculatorStock Price list

  • SSA MarketingDSA - Delete optionActivation Report not updatedSMS Activation of DSA-AvailableCTPOP SI M Sales thro SS Activation Problem ?Helpdesk not resolved in timeSec Sales of Franchisee can not be seen by FM227 Reports is only 30 daysSMS Activation Reports

  • FMC /RMC LoginReports Sales , Sec Sales, Activation , CTOPUP salesDelete FOS /Delete RMCreation ErrorHelpDesk RequiredFranchisee Stock Movement thro FMRetailer Data on Area basisDeletion / modification of Retailers to RMCBeat plans should be weekly basis

  • CSC /FranchiseeOnline IndentSales ReportCAF WO generation ErrorOne Time Entry for FranchiseeSMS Activation Report for Franchisee With RetailerRejected CAFs List neededCancellationSearch Not required /Alpha list Ok

  • Issues in Sancharsoft in the present form.Bugs/Errors in basic features like primary sales,sec sales,CAF entry,FOS additionActivationReports its authenticity and reliability.New Features to be developed. other issues like speed,reliability,resolution of helpdesk,System breakdown,Responsiveness of ITPC.

  • Circle IssueStatus Desc APRetailer list not visibleResolvedThis was due to change in the number fields on account of Project Vijay, the field mismatch has caused this problem. Now all Pages are Sync and problem resolvedAPHelpDesk Complaints to be Resolved fastAPSpeed IssueTo be discussedSuddenly some days speed will be very slowAPFrequent Errors during bulk loading for SIM activations.No ErrorThe data was found to be modified manuallyAP, MH Templates for RMC and FM not readyReady for Demo...Needs some more time to finalizeAP FOS entered by FranchiseeThe are some page where this approval status to be flaggedThis is due filter not provided in some reports

  • MHSales id updation in Billing serverCompleted Access Provided to Billing to Fetch the Sales detailsMHDuplication of requests Activation serverCompletedOriginally Proposed in Act Server, now done in SancharsoftMH Franchisee wise/ Retailer wise activations for which CAFs have been submittedReport hosted in MGMT login,To be provided in Franchisee/ SSA /FM loginsMHNO of Retailers given more than 5 FRCsReport hosted in MGMT login,To be provided in Franchisee/ SSA /FM loginsMHC-Top-Up integration in the SancharsoftSouth Completed up to tertiary Sales/ FRC DATA -Completed in West and South -Reports to be tested North & West will be taken up we are working on FRC also from CTOP server to give Activation info as per FRC used

  • MHReconciliation:SIM sale report of the retailers generated in franchisee report and in reports menuInconsistency due to variation in the procedure adopted in different Circles which are at variance.. SMS Act /DATA entry /CSR/CCN terminal : For example MH some CAFs are submitted directly to CCN and these SIMs sales info does not come to SS, only Stock is removed. Reports based on prepaid table will be at variance with reports based on CAF data table. SMS processing differs MHCAF relatedDifferent types of reports are suggested to be given.At present only CAF Pending is availableMH Disconnection of SIMTo be started in other zones except Southissue in west zone due to HLR /Command format. Flat file can be sent for disconnection to HLR on daily basis. Module for processing disconnection can be made active and reports and SMS alerts can be given to users

  • SMS facility not available in North and East. North Zone due to SS server.MHRejected CAF casesSummary Statements and periodical AlertsSome alerts are configured, some more will be added as suggestedCan be provided in South and West FMComplete Sales Report : CTOP + Sancharsoft Sales

  • Reports Problems reported

    Franchisee stock report is not proper. At some places SIM No. and Mobile No. not getting displayed.The secondary sale figures from franchisees to retailers not appearing in the retailers report menu. Available in MGMT loginReport regarding FRC activation by retailers may be provided.All the relevant report shall be made available FM and RMC login.Key indicator report available on Intranet may be mad available on the home page of Sancharsoft of Marketing login. Available in Circle MaktgIn franchisee stock sale report, SIMs available in hand (retailers) is not showing.In stock allot new and in stock allot GSM all the retailers are not being shown.--Approval by SSA is requiredOthersSeparate user name and passwords for Sancharsoft shall be provided to SDE (Marketing), and SSA Sales Head Mobility. - Modules under developmentUnwanted links shall be withdrawn immediately. - under development to give Custom MenuRetailer Codes shown in the Sancharsoft are not correct. -- POS CODES GENERATED , SHALL BE COMPLETED SHRTLY-- Front end mgmt facility to be providedIn view Retailer option Retailer list should be viewed with all the fields.

    All the Three modules interact - SS will compute and present is for Mktg user**