san diego law library - item 9: director’s report · 2016. 5. 18. · persons, such as attorneys,...

Item 9:

Director’s Report

BOT PACKET - May 2016 Page 39 of 56

“““WWWHHHAAATTT’’’SSS NNNEEEWWW???”””…at the Law Library

San Diego Law Library Board of Trustees Meeting – May 2016

SSSUUUMMMMMMAAARRRYYY IIINNN CCCOOONNNVVVEEERRRSSSAAATTTIIIOOONNN………

North County

LAW WEEK CLINIC • May 5th 9am to 3pm • North County Bar

Association NEW HOURS

• Starting May 9th • Mon-Thurs 11am to 4pm

and Fri 9am-1pm

“ We had a very successful Law Week Clinic with the North County Bar Association. A total of 56 clients were served with the help of twenty three attorney and three paralegal volunteers.” “By reducing the amount of hours open to the public by 8 hours a week we are able to staff the branch with one librarian and provide full services during our busiest times.”

Downtown

LAW WEEK PROGRAMS • City Heights Library • El Cajon Public Library • Chula Vista Public Library

MCLE CLASSES

• Lexis Advance Training 5/19/16 12-1pm

• Will Bias Cost You Your Next Case? 5/23/16 12-1pm

“We were excited to form new partnerships with the public libraries to celebrate Law Week. Our legal resource fairs are a great way for us to reach different segments of the population we serve.” “The library offers free access to Lexis at all locations.” “You can fulfill your California MCLE Recognition and Elimination of Bias credit with this class!” “We’re really excited about this unique class focusing on recognizing biases in the courtroom and in expert witnesses.”



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San Diego Lawyer Magazine - March/ April 2016

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FOOTHILLS BAR ASSOCIATION MAY 2016

1

NEWSLETTERLaw Week 2016

Local East County Attorneys Giving Back To the Community

By Glen J. Honig, Esq., FBA President

The San Diego Law Library (“SDLL”) is joining county law and public libraries throughout the state in celebrating Law Week, May 1 - May 6. First established in 1958 by President Dwight Eisenhower, Law Day is a day of national dedication to the principles of government under law. It is meant as a time to reflect on the role of law in the foundation of the country and to recognize its importance for society. Congress officially declared May 1 as Law Day in 1961. Law Week is an extended celebration of Law Day. In honor of Law Week, SDLL will host a series of events designed to increase access to justice. For more information on SDLL’s Law Week events, go to: sandiegolawlibrary.org/law-library-celebrates-law-week-2016.

For the Foothills Bar Association, Law Day reflects our tradition of community service. Some individuals in our community are unable to afford an attorney’s hourly rate and the annual Law Day event has been our way to donate a few hours of our time and expertise to someone in need of counsel.

This year, the FBA will again partner with SDLL for Law Week recognition and service. On May 2 at the El Cajon Public Library from 2:00 – 4:00, several of our FBA members will volunteer their time to assist the public by providing presentations and individual consultations on various legal topics, including family law and marital dissolution, landlord-tenant, probate and trusts, general civil and criminal matters. We appreciate the time and effort of these volunteers in continuing the FBA’s community service tradition.

Upcoming Events Calendar

May 12Estate Planning and Probate Section12:15 - 1:15 p.m.Law Offices of Nancy Kaupp Ewin, Esq. 8166 La Mesa Blvd., La MesaTopic: TBA Speaker: TBA

May 17Family Law Section12:00 - 1:15 p.m.East County Court, Dept. 7 250 E. Main Street, El Cajon Topic: Helping your Clients Get the Most Out of Their Real Property Speaker: Alan Kinzel, Divorce Real Estate Specialist

May 20 Criminal Law Section 12:15 – 1:15 p.m. East County Court Jury Lounge 250 E. Main Street, El Cajon Topic: Veterans Pretrial Diversion Program Speaker: Hon. Roger W. Krauel

May 30 Memorial Day State and Federal Courts Closed


DATE May 2, 2016

TIME 2:00 pm—4:00 pm

LOCATION El Cajon Library 201 E. Douglas El Cajon, CA 92020

COST—FREE

About the Event: The Foothills Bar Association presents a day of free legal clinics at the El Cajon Library, a branch of the San Diego County Library.

After brief introductions and topic related presentations, attorneys will offer consultation in the following legal areas:

Probate/Trusts/Estates, Family and FCS, Landlord/Tenant/Unlawful Detainer, Criminal, and General Civil & Civil Harassment Orders

Consults will be on a first come/first served basis.

This is a popular event, so come early and be prepared for a short wait.

LAW DAY FREE LEGAL CLINIC

For more information go to https://ecflc02may16.eventbrite.com

Or call 619-531-3900


Secretary’s Report: April 2016

OOuuttrreeaacchh AAccttiivviittiieess

CCllaasssseess Classes regularly offered at the library, usually by the Reference Librarians or a Database Representative. Date Branch MCLE Title/Description

4/28 Main Y Legal Research Using Free Websites

PPrroommoottiioonnaall PPrrooggrraammss Promotional programs are those programs intended to inform the public of the library's resources. They are usually done by setting up an exhibit or display tables at outside events or other activity where we meet the public. Date Location Title/Description 4/29 City Heights Law Week Resource Fair at City Heights Library

LLeeggaall CClliinniiccss Free legal consultations organized by staff.

Date Branch Title/Description

4/1, 4/4, 4/6, 4/8, 4/11, 4/13, 4/15, 4/18, 4/20, 4/22, 4/25, 4/27, 4/29

SB Unlawful Detainer Clinic in partnership with Legal Aid Society

4/4, 4/5, 4/7, 4/11, 4/12, 4/14, 4/18, 4/19, 4/22, 4/25, 4/26, 4/28

EC Unlawful Detainer Clinic in partnership with Legal Aid Society

4/5, 4/12, 4/19, 4/26 NC Consumer Law Clinic in partnership with LASSD

4/6, 4/13, 4/20, 4/27 EC Legal Clinic with Thomas Jefferson School of Law Center for Solo Practitioners – held at the El Cajon Branch of the San Diego County Library

4/6, 4/13, 4/20, 4/27 Main Family Law Clinic in partnership with SDVLP

4/6, 4/13, 4/20, 4/27 SB Divorce Resource Workshop Series with NCRC

4/7, 4/14, 4/21, 4/28 SB Consumer Law Clinic in partnership with LASSD

4/18 Main Civil Appellate Self-Help Workshop in partnership with California Court of Appeal, Legal Aid, and SDCBA

4/21 NC DA Truancy Clinic

4/27 Main Tax Clinic in partnership with Legal Aid Society

TToouurrss A tour of Law Library facilities provided by library staff. Date Branch Title/Description 4/22 Main Art Institute – Hospitality Class

4/27 NC Business students from Mira Costa BOT PACKET - May 2016

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Secretary’s Report: April 2016

Patron Compliments & Concerns

Branch: Patron Comments:

Main To Kelly & Gina – I wanted to take a moment to let you both know how grateful I am for your help with my bankruptcy presentation at the law library. I couldn’t have done it without both of your guy’s help and attention to detail. Thank you for everthing. ~ Brett Asa – CWSL Community Law Project

Date: March 2016


Main There are too many homeless or non-patrons of the law library utilizing the sinks in the mens restroom to wash, shave, etc. I’d like to help the homeless and unwashed, but the only restroom for men at the law library is not the place for such help. Persons, such as attorneys, who need to use the restroom should be provided a clean facility. The homeless persons I observe in there make a mess at the sinks and don’t clean up the sink. ~ Anonymous

Date: 4/15/16

Resolution: The San Diego Law Library RULES OF CONDUCT: “Unacceptable behavior includes but is not limited to the following” 11. Using library restrooms inappropriately including but not limited to bathing or washing of clothes. Any person who violates these rules may be asked to leave or be removed from the Law Library by the Law Library staff, security guard, or peace officer. We have signage in each restrooms prohibiting bathing, shaving, and laundering. The security guard routinely monitors the restrooms for prohibited activities.


Main Purchase for resale cloth shopping bags silk screened with the law library logo, so when a patron checks out multiple books, they have the option of purchasing a cloth carry bag (similar to the ones at grocery stores). It would be an extra income source that would not cost much for set up and inventory. ~ Paul Blazevich

Date: 4/16/16


Branch/Stage Description of Problem Follow Up/Comments

Main In Process

4/12/2016-MAIN LAW LIBRARY: 1105 FRONT ST., 92101: We have purchased 4 "No Loitering/soliciting" signs that we need installed on the outside of the building, one @ at the entrances on Front and on C St and the other 2 on each side of the corner of Front & C Street.

5/3/2016-Working w/ DGS to have these mounted. Mounting on granite will require a special tool or glue with time to set. Armando is going to talk to Dale.

NC In Process4/29/2016-VISTA LAW LIBRARY; 325 S. Melrose Dr., Ste. 300, 92081: Please install a locking door in our Vista Branch of the San Diego Law Library to prevent public access to the trailer portion of this facility.

5/3/2016-Darlene (NC BMS) called, this is considered discretionary. She & Steph spoke, working on a solution in relation to the NC Trailer project.

Main Complete4/4/2016-MAIN LAW LIBRARY: 1105 FRONT ST., 92101: The canister light over the 1st floor drinking fountain is out. 4/8/2016-complete

Main Complete4/4/2016-MAIN LAW LIBRARY: 1105 FRONT ST., 92101: There are two of the red beluga lights out on the 1st floor, 1 behind the front desk and the other in front of copier center. 4/5/2016-complete

Main Complete4/4/2016-MAIN LAW LIBRARY: 1105 FRONT ST., 92101: The emergency exit alarm on the north end of the 1st floor reading room is chirping again, battery needs to be replaced. CWC 4/5/2016-complete

SB Complete

4/28/2016-CHULA VISTA LAW LIBRARY: 500 THIRD AVE., 91910: I've had a report of an alarm that keeps beeping/chirping and am thinking the emergency exit alarm battery needs to be replaced. Please check out the Law Library and replace battery where needed.

5/2/2016-DGS reports that the beeping is one of the book scanner guns, not the emergency exit. Kelly resolved the beeping scanner gun. Complete

NC Complete

4/8/2016-VISTA LAW LIBRARY; 325 S. Melrose Dr., Ste. 300, 92081: With the rains the smell in the NC trailer/building is starting to become apparent and the odor-killing canisters need to be replaced. Contact Deb Morse 940-4386. 4/8/2016-complete

TRIRIGA MAINTENANCE LOG Tasks


Secretaries Report:

Patron Incident Reports Branch: Brief Description of Incident: Main Patron Kamal Mahdavi was using computer station 9. He left the computer area

and did not leave any note or anything similar to let anyone know that he was coming back. Another patron came in and sat down at computer station 9. Patron Mahdavi came back and began yelling at the patron stating that he had to leave, that station 9 was his computer. Staff attempted to calm patron Mahdavi down and explained to him that computers are not saved for specific people. Patron Mahdavi made a spitting motion that was ignored by the patron on station 9. Patron Mahdavi sat at station 7 and began to work without further disruption. Patron has been the subject the following incident reports: 1, 145, 159, 161, and 233. Incident Number 267

Date: 4/7/16

Police Notified?

No

Action:

Patron calmed down, used other computer

Branch: Brief Description of Incident: Main A male patron came into the library and informed iDesk staff that he was suicidal.

IDesk staff went to get a senior staff member. Senior staff went out and saw a man with a backpack standing between the stairs and the iDesk just staring forward. She asked the iDesk staff to call 911 and iDesk staff made the call explaining the situation and giving a description of the man. Security Staff began talking to the man. Two county maintenance workers were here and one stood nearby watching the man - aware of the situation. Security Staff continued to talk to the man and got him to sit down and separated him from his backpack - he talked with him until the police and suicide prevention counselor arrived. The police took the man into custody for a psychatric evaluation. Incident Number 268

Date: 4/7/2016

Police Notified?

Yes and paramedics

Action:

Patron was taken into psychiatric custody

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July August September October November December January February March April May June Yearly Total

Share of

Category

Gate Count (# of people)*

East 186 94 209 140 95 0 0 0 0 0 724 1.29%

Main 4541 4314 4380 4226 3369 4123 4714 3453 3362 3249 39731 70.55%

North 1517 1311 1377 1592 1529 1539 1468 1412 1412 1330 14487 25.72%

South 481 294 195 276 131 0 0 0 0 0 1377 2.45%

6725 6013 6161 6234 5124 5662 6182 4865 4774 4579 0 0 56319

Circulation (# of items checked out, renewed, & put on hold)

East (500) 6 4 0 6 14 0 0 0 0 0 30 0.28%

Main (150, 125) 519 570 707 633 532 683 843 651 651 624 6413 59.06%

North (300) 157 111 133 170 213 190 232 237 233 208 1884 17.35%

South (400) 5 6 24 9 23 0 0 0 0 0 67 0.62%

Via Web (807) 231 250 277 238 252 184 216 257 310 249 2464 22.69%

918 941 1141 1056 1034 1057 1291 1145 1194 1081 0 0 10858

Material Used In House (IUSE3)

East 24 30 43 17 12 0 0 0 0 0 126 0.87%

Main 927 1068 1015 795 740 671 559 680 741 901 8097 55.94%

North 656 648 752 685 595 657 513 493 538 583 6120 42.28%

South 52 19 26 16 19 0 0 0 0 0 132 0.91%

1659 1765 1836 1513 1366 1328 1072 1173 1279 1484 0 0 14475

Memberships (new & renewed)

East 0 0 0 0 5 2 4 0 1 2 14 0.94%

Main 25 29 20 44 371 403 142 65 88 110 1297 86.87%

North 5 3 3 10 40 22 27 19 21 15 165 11.05%

South 0 1 1 1 2 4 4 3 0 1 17 1.14%

30 33 24 55 418 431 177 87 110 128 0 0 1493

Patron Inquiries

East 69 20 122 83 47 0 0 0 0 0 341 1.34%

Main 1707 1769 1585 1526 1299 1334 1609 1549 1798 1780 15956 62.68%

North 939 932 950 1016 839 927 833 839 708 877 8860 34.81%

South 100 48 59 41 50 0 0 0 0 0 298 1.17%

2815 2769 2716 2666 2235 2261 2442 2388 2506 2657 0 0 25455

Referrals 40 42 55 68 47 45 47 42 53 49 488

Tours & Classes (# of attendees)

East 0 0 0 0 0 0 0 0 0 0 0 0.00%

Main 5 5 21 0 0 13 46 0 18 31 139 82.25%

North 2 0 0 2 2 0 4 7 0 13 30 17.75%

South 0 0 0 0 0 0 0 0 0 0 0 0.00%

7 5 21 2 2 13 50 7 18 44 0 0 169

Lectures & Special Events (# of attendees)

East 0 0 0 0 0 0 0 0 0 41 41 2.08%

Main 95 94 490 76 25 340 313 40 73 57 1603 81.16%

North 6 3 25 12 8 28 28 25 79 25 239 12.10%

South 12 15 14 8 7 0 0 0 0 36 92 4.66%

113 112 529 96 40 368 341 65 152 159 0 0 1975

* Circ numbers for July revised after a systems check.

2015-2016 Monthly Activity Report


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Statistics Review – April 2016

Summary Downtown had its fourth good month in a row. In April, they answered 76 patron inquiries per day, similar to the previous three months. This is the first time in over a year that they had four solid months in a row. Also, the daily gate count was 138, a 27% decline from previous Aprils. This is due to the change making the Wi-Fi and charging stations available solely to members. There has been a considerable drop in patrons who were not using the law library for legally related purposes. Another way to look at it is to compare the patron inquiries to the gate count. In April, Downtown answered 55 inquiries for every 100 patrons. In April 2015, it was 36 inquiries for 100 patrons. Vista bounced back up after seeing its run of strong months come to an end after 13 months. They were back up to 47 patron inquiries and their daily gate count was 72. Both are typical for April.

Overall, total inquiries were lower (2929 in 2015 and 2657 in 2016) this April compared to last year, but the library was open 22 fewer days this year – 64 days in 2015 and 42 in 2016. We were open 34% fewer days while inquiries were about 9% lower.

1500

1700

1900

2100

2300

2500

2700

2900

3100

3300

Total Patron Inquiries, by month

Patron Inquiries


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Patron Inquiries: Downtown had its fourth strong month (76 per day) in a row for the first time in over a year. Vista (47) bounced back up after one slow month. Vista and Downtown are near their historical average.

Gate Count: Compared to the average of the last 3 Aprils, Downtown was down 27% and Vista was down about 17%. Compared to just last year, Downtown was 27% lower and Vista was about 4% lower.

0

10

20

30

40

50

60

70

80

90

Vista Downtown San Diego

Daily Patron Inquiries May-15

Jun-15

Jul-15

Aug-15

Sep-15

Oct-15

Nov-15

Dec-15

Jan-16

Feb-16

Mar-16

Apr-16

Downtown Vista

191

87

138

72 Avg of prev Aprils

Apr-16


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Patron Inquiries Details: Downtown San Diego answered 1780 in April 2016, 23.5 days. Per day: 76 Last year, they answered 1633 in April (68 per day) and averaged 1925 (82 a day) over the last 3 years Last month, March 2016, was 1798. Per day: 75 Downtown was 12% higher than its April 2015 daily totals. El Cajon The East County Courthouse Law Library hosts clinics in partnership with the Legal Aid Society of San Diego. There is an Unlawful Detainer Clinic on Mondays, Tuesdays, and Thursdays. Vista answered 877 in April 2016, 18.5 days. Per day: 47 Last year, they answered 953 in March (48 per day) and averaged 952 (48 a day) over last 3 years. Last month, March 2016, was 708. Per day: 36 Vista was the same as its April 2015 daily totals. Chula Vista The South County Courthouse Law Library location hosts clinics in partnership with the Legal Aid Society of San Diego. There is an Unlawful Detainer Clinic on Mondays, Wednesdays, and Fridays. There is a Consumer Law Clinic on Thursdays as well. Gate Count Details: Downtown had 3249 patrons enter its gates. Per day: 138. This is about 27% lower than the average of the previous three Aprils: 191. The gate count 27% lower compared to April 2015. Vista had 1330 patrons enter its gates. Per day: 72. This is about 17% lower than the average of the last 3 Aprils: 87. The gate count 4% lower compared to April 2015. Days Open: April 2016 – Downtown San Diego was open 23.5 days, Vista was open 18.5 days. Downtown San Diego’s total includes 5 Saturdays when the library is open a half day. Vista’s totals include 5 Fridays when they were open half days. Law Librarian in the Public Library Program Update: April was the third month that the Law Library staffed the El Cajon branch of the San Diego County Library and the Civic Center branch of the Chula Vista Library for 4 hours on alternating Mondays. While at these satellite locations, the law librarian answers legally-related questions, provides instruction on using legal databases (Lexis Advance, HeinOnline, and CEB OnLaw) on the law library terminals, and gives referrals to legal providers. This month, the librarian answered 8 questions in El Cajon. The questions include reference questions about immigration and civil law suits, several referrals to legal providers including tax preparers and family law, and providing information about Law Library membership. While in Chula Vista, the librarian answered 17 questions. There were several reference questions including long patron interviews about grandparents’ visitation rights, termination of parental rights,


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living trusts, estate planning, the procedure to evict tenants after judgment, and reducing felonies to misdemeanors. Additionally, the librarian made referrals to family law and CWSL clinics. Also, there were demonstrations of resources on the Law Library website, how to use Lexis and CEB databases, and where to find court forms. Lastly, the librarian answered questions about public library resources. Legal Clinics in Courthouse Library Spaces East County Courthouse Law Library hosts an Unlawful Detainer Clinic by Legal Aid Society of San Diego on Mondays, Tuesdays, and Thursdays each week. They have not reported their attendance figures. The South County Courthouse Law Library hosts an Unlawful Detainer Clinic by Legal Aid Society of San Diego on Mondays, Wednesdays, and Fridays each week. They have not reported their attendance figures.

Additionally, the Law Library hosts a Consumer Law Clinic on Thursdays each week. In April, the clinic saw 18 people.

The North County Courthouse Law Library hosts a Consumer Law Clinic on Tuesdays each week. In April, the clinic saw 6 people.

Additionally, the Law Library hosts a monthly Truancy Clinic with the District Attorney’s office. In April, the clinic saw 20 people.

Legal Clinics in Downtown Library The Downtown branch hosts a Family Law Clinic by San Diego Volunteer Lawyer Program on Wednesdays each week. In April, the clinic saw 27 people. Additionally, the branch hosts a monthly Appellate Workshop. In April, the clinic saw 9 people. Legal Clinics and Workshops in Public Library Spaces The El Cajon branch of the San Diego County Public Library hosts a legal clinic by Thomas Jefferson School of Law on Thursdays. In April, this clinic saw 41 people. The Civic Center branch of the Chula Vista Public Library hosted Divorce Resource by Divorce Mediation Group of the National Conflict Resolution Center on Wednesdays. In April, they saw 17 people.


san diego law library - item 9: director’s report · 2016. 5. 18. · persons, such as attorneys,...

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