samuel erickson - resume

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SAMUEL ERICKSON Technologist ͠ Researcher ͠ Cognitive Scientist Samuel Erickson 422 Belgrade Ave Apt 203 North Mankato, MN 56003 507-369-3068 [email protected] Director of Technology - SBS Department leadership, formulat- ing strategic vision, relationship management, classroom innova- tion, learning space design, budget management, tech consulting Knowledge Management (KCS) Formulated backend processes, implemented within department, coached and supported users Campus Lab Manager Maintenance of all academic com- puter labs, project management, budget management, software troubleshooting IT Service Desk Student Director Student management, hiring pro- cesses, training, communication, customer service skill coaching Accomplishments Department wide implementa- tion of knowledge management system in 10 months Redesigned student organizational structure of department as a student Assimilated and piloting new classroom presentation technology Established working relation- ships between SBS depart- ments and ITS Gamified our knowledge man- agement system Created all content for digital badging in knowledge manage- ment Research Assistant Data collection, survey creation, statistical analysis, data interpreta- tion, research strategy formulation, scientific writing Biological Psychology Tutor/TA Teaching advanced material Accomplishments Presented research at state and national conferences Awarded Foundation Grant Taught Learning & Memory sections of Biological Psychology Publication under review 2010-2014 MNSU, Mankato Department of Psychology B.S. Dual Major: Cognitive Science & Psychology Minnesota State University Mankato Minnesota December 2014 A.A. Psychology Riverland Community College Post-Secondary Enrollment May 2009 Available Upon Request Process Implementation Relationship management Learning Theory Knowledge Management Software management Customer service Service Desk operations Computer diagnos- tics/troubleshooting Research My profession as a technologist is directly influenced by my education as a cognitive scientist. Not only do I enjoy finding the best solutions to problems but also finding new, creative, interdisciplinary ways of doing so. I am very task oriented and high focus. You will find me performing at my best when there is a large challenge that needs to be overcome whether it is a project at work or a long course triathlon. 2009-2015 MNSU, Mankato Information Technology Services Contact Skills Work Experience Education References About me ITIL ITIL Foundations Project Management Prince2 Foundation (IP) Prince2 Practitioner (IP) Certifications Triathlete Train for and compete in all distance of triathlons Audiophile Listening to great music on a hi-fidelity sounding system

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  • SAMUEL ERICKSON Technologist Researcher Cognitive Scientist

    Samuel Erickson

    422 Belgrade Ave Apt 203

    North Mankato, MN 56003

    507-369-3068

    [email protected]

    Director of Technology - SBS

    Department leadership, formulat-

    ing strategic vision, relationship

    management, classroom innova-

    tion, learning space design, budget

    management, tech consulting

    Knowledge Management (KCS)

    Formulated backend processes,

    implemented within department,

    coached and supported users

    Campus Lab Manager

    Maintenance of all academic com-

    puter labs, project management,

    budget management, software

    troubleshooting

    IT Service Desk Student Director

    Student management, hiring pro-

    cesses, training, communication,

    customer service skill coaching

    Accomplishments

    Department wide implementa-

    tion of knowledge management

    system in 10 months

    Redesigned student

    organizational structure of

    department as a student

    Assimilated and piloting new

    classroom presentation

    technology

    Established working relation-

    ships between SBS depart-

    ments and ITS

    Gamified our knowledge man-

    agement system

    Created all content for digital

    badging in knowledge manage-

    ment

    Research Assistant

    Data collection, survey creation,

    statistical analysis, data interpreta-

    tion, research strategy formulation,

    scientific writing

    Biological Psychology Tutor/TA

    Teaching advanced material

    Accomplishments

    Presented research at state

    and national conferences

    Awarded Foundation Grant

    Taught Learning & Memory

    sections of Biological

    Psychology

    Publication under review

    2010-2014 MNSU, Mankato Department of Psychology

    B.S. Dual Major: Cognitive

    Science & Psychology

    Minnesota State University

    Mankato Minnesota

    December 2014

    A.A. Psychology

    Riverland Community College

    Post-Secondary Enrollment

    May 2009

    Available Upon Request

    Process

    Implementation

    Relationship

    management

    Learning Theory

    Knowledge

    Management

    Software

    management

    Customer service

    Service Desk

    operations

    Computer diagnos-

    tics/troubleshooting

    Research

    My profession as a technologist is directly influenced by my education as a cognitive scientist. Not only do I enjoy finding the best solutions to problems but also finding new, creative,

    interdisciplinary ways of doing so. I am very task oriented and high focus. You will find me performing at my best when there is a large challenge that needs to be overcome whether it is a

    project at work or a long course triathlon.

    2009-2015 MNSU, Mankato Information Technology Services

    Contact

    Skills

    Work Experience

    Education

    References

    About me

    ITIL

    ITIL Foundations

    Project Management

    Prince2 Foundation (IP)

    Prince2 Practitioner (IP)

    Certifications

    Triathlete

    Train for and compete in all

    distance of triathlons

    Audiophile

    Listening to great music on a

    hi-fidelity sounding system