samsung in us 'exploding washing machines' probe - bbc...

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29 September 2016 Business

Samsung in US 'exploding washingmachines' probe

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Samsung in US 'exploding washing machines' probe - BBC News http://www.bbc.com/news/business-37503116

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Samsung has confirmed it is in talks with US consumerwatchdogs after a lawsuit against the firm over "exploding"washing machines.

The Consumer Product Safety Commission (CPSC) warned ofproblems with some of Samsung's top-load machines.

It comes as a US law firm filed a suit against the South Korean firm,saying the fault can lead to injury or damage.

Models sold outside North America are not affected by this issue, aspokesperson said.

The problems follow Samsung's global recall of its Note 7smartphone over "exploding" batteries.

Both Samsung and the CPSC said that certain top-loading washingmachines from March 2011 to April 2016 were affected.

"In rare cases, affected units may experience abnormal vibrationsthat could pose a risk of personal injury or property damage whenwashing bedding, bulky or water-resistant items," Samsung said.

Check your serial number

The company advises consumers with affected models to use thelower-speed delicate cycle when washing those materials.

Samsung does not name the models, but allows customers to enterthe serial number to see whether their machine is among thoseaffected.

The firm also faces a suit from a US law firm which alleges that someof its "top-loading washing machines explode in owners' homes,"leading to potential injury or damage, according to attorney JasonLichtman.

"Users have reported Samsung top-load washers exploding as earlyas the day of installation, while other owners have seen their


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machines explode months or even more than a year after purchase,"the firm said in a statement.

A burnt Samsung Galaxy Note 7

The faulty washing machines come right as Samsung is in the midstof a global recall of its flagship smartphone Galaxy Note 7.

The company was forced to urge 2.5 million phones to be returnedbecause of faulty batteries causing some phones to catch fire andusers reporting "exploding devices".

Samsung said on Thursday it would start selling new Galaxy Note 7smartphones in South Korea this week.

The revamped smartphone will start being sold in other markets,including some European countries, on 28 October.

A Samsung spokeswoman said: "We would like to reassure everyonethat new Note 7 phones are operating properly and pose no safetyconcerns."

ARIEL GONZALEZ


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samsung in us 'exploding washing machines' probe - bbc...

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