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SAM Getting Started with your Course in Blackboard

Fact:    

81% of students identify SAM as a key factor in preparing to use the Office applications in real world settings Source:  Project  Tomorrow

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SAM is designed to prepare you to utilize the most

widely-used application software (Microsoft Office),

operating systems (Windows 7 and Windows 8) and

Computer Concepts (learning the language of

technology) through hands-on simulated Trainings,

live-in-the-application Projects and interactive

Assessments, SAM helps you master computer skills

that are essential to your success in the classroom and

workplace.

“I have become more proficient in my current job due to using Word and

Excel on a daily basis. I have learned to make some parts

of my job much easier and more

efficient.” -Student

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Access Your Campus LMS

Log in with your username and password.

** The login page will vary by campus.

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Access Your Course

Your course will include a combination of links to content provided by your instructor and Cengage Learning.

You will need your access code (or have the ability to purchase access) the first time you click on one of the links.

Cengage Resources are identified with a Cengage Learning Logo.

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Payment Options Option 1: Purchase online

Option 2: Already purchased

an access code? Redeem

your code here

Option 3: Or buy later and

start your trial access

(available for a limited time

after class start date)

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Payment Option 1 Enter your 14 digit access

code that you received with

your textbook bundle, or

purchased from a course-

specific website.

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Payment Option 2 Purchase online with a

credit / debt card or PayPal

account.

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Option 3:

Go directly to your course and

pay later.

Once the grace period ends,

you will need to enter an

access code or pay online.

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SAM

After completing one of the

three payment options, you

will be taken directly into your

course materials. Please be

aware that these resources

will open in a new tab or

window, so you will want to

make sure that you allow

popups. Click Enter.

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SAM Assignments

There are 3 different types of assignments inside of SAM:

Training – Interactive/simulated practice opportunities to develop skills and knowledge of Microsoft Office and Computer Concepts

Exams – interactive assessments that measure proficiency and knowledge

Projects – automatically graded, live in the application assignments that engage students in creating real word, business related documents such as resumes, presentations and spreadsheets

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Welcome to SAM Reports

Once you have completed

assignments you will be able to get

immediate feedback and other

helpful reports here.

Study Guide- Remediation to

trainings and the reader

Project Reports- once you submit a

project SAM will automatically

grade it and provide feedback in

your document

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Access your eText

SAM also includes a digital

version of your textbook. You

will have access to a variety of

tools to help you study.

You can take notes, highlight,

access key terms and more.

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Questions? We’re Here

to Help!

Need Help? Begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System

Once your case is submitted, you’ll receive a case ID and access to 24/7 email or live chat! Or you can speak with an agent by calling the phone number provided upon your case submission. Phone Support: Monday through Thursday: 8:30am to 9:00pm (EST) Friday: 8:30am to 6:00pm (EST)

Don’t see a Technical Support Link in your Course? Notify your instructor and ask them to add the LMS Technical Support link. You can contact Technical Support outside of your campus LMS by visiting www.cengage.com/support If submitting from outside your LMS, please choose MindLinks as your product.

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Tracking your Support Request

You can return to the link in

your course and then click

Home to access details of your

support request at any time. If

you click on the Case ID, you

will also have access to our

24x7 chat. Please provide

your Case ID to the support

agent if you initiate a session.