salt: intelligent automationsanantonioipt.org/yahoo_site_admin/assets/docs/... · 2018. 3. 28. ·...
TRANSCRIPT
SALT: Intelligent automation
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Agenda
Overview of RPA/digital labor
— Evolution and business implications of modern digital labor
— Digital labor automation spectrum
— Indirect tax examples
— Benefits and themes of RPA
— Solution market demands
— Alteryx overview and indirect tax business cases
— Excel applications for automation
— Summary and questions
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Machine intelligence + human intelligence + robotics
Digital labor is no
longer a consideration,
it’s a mandate
Call it what you want
It is no longer a question
of IF, but when, and
where, and how,
and how fast?
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Part of a new industrial revolution?
The “4th industrial revolution” (cyber-physical systems) is beginning…and its impact is profound
according to the World Economic Forum founder, Klaus Schwab
Steam, water, mechanical
production equipment
Division of labor,
electricity, mass
production
The Information Age –
Electronics, IT, Mass
Communication, Internet
AI, nanotech, biotech,
cyber-physical systems,
digital labor
1800s 1960s Today1900s
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Business implications of digital labor
Cost efficiency
Estimates suggest that a
software robot is
approximately 1/3 of the cost
of an offshore FTE. Digital
labor savings are estimated to
be between three and ten
times the cost of
implementing the automation
Scalability
Software robots scale
instantaneously at digital
speeds to respond to
fluctuating workloads. There
is also no overtime, no hiring
challenges and no training.
Consistency/predictability
Expected reduction in
mistakes, accidents,
regulatory violations and fraud
Quality/reliability
Software do what you tell
them to do – when properly
configured they do not make
mistakes and thereby
eliminate human error
Employee satisfaction
and innovation
Eliminating mundane and
repetitive tasks frees up
human talent to innovate
and create
Productivity/performance
Software robots work 24/7,
and 365 days a year; do not
take vacations; and perform
tasks at digital speeds
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Digital labor is a spectrum of automation
Cognitive automationRobotic Process Automation (RPA)
Rules
Automation based on
documented process rules
Digital Labor
Learning
Recognize patterns from unstructured data;
automation based on accuracy ratings
Reasoning
Hypothesis based reasoning; automation
based on confidence ratings
Macro
Based
Unstructured
Data
Natural
Language
Processing
Knowledge
Base
Adaptive
Alteration
Predictive
Analytics
Machine
Learning
Reasoning Large
Processing
Big Data
Analytics
Rules
Engine
Workflow
Macro
Based
Unstructured
Data
Natural
Language
Processing
Knowledge
Base
Adaptive
Alteration
Predictive
Analytics
Machine
Learning
Reasoning Large
Processing
Big Data
Analytics
Rules
Engine
Workflow
Macro
Based
Unstructured
Data
Natural
Language
Processing
Knowledge
Base
Adaptive
Alteration
Predictive
Analytics
Machine
Learning
Reasoning Large
Processing
Big Data
Analytics
Rules
Engine
Workflow
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Process automation (Bots)
— Enables employees to devote more of their time to creative, high-value work that increases company agility.
— Enables organization to eliminate mundane manual tasks
— Leverage more data in more ways
Rules
Engine
Screen
Scraping
Work
Flow
Machine
Learning
Large-scale
Processing
Adaptive
Alteration
Artificial
Intelligence
“Big Data”
Analytics
Natural
Language
Processing
Processing of
unstructured data
and base knowledge
01
03
02
Enhanced process
automation
Cognitive automation
Basic process
automation
[ Class 2 ]
[ Class 1 ]
[ Class 3 ]
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
More than bots!
Robotics
— Generate emails for info requests
— Pull raw apportionment data from ERP systems
— Import into tax software
Data
— Reconcile between ledger totals and raw
apportionment data
— Format property, payroll, sales raw data for load
into tax workpapers or tax software
Visualizations
— Significant apportionment factor changes
year over year
— New state filings
— State ETR analysis
Humans
— Review for reconciling differences
and large swings
— State planning
— Ongoing process improvements
State apportionment
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Robotics indirect tax examples
— Data extraction automation
— Facilitate the data manipulation scripts to generate output files for review,
archive them and send email for approval.
— Import processes into compliance software
— Automate any manual processes
— Facilitate the data manipulation scripts to generate audit ready files and archived
— Manage exemption certificate processes
— Many more
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Robotic process automation
RPA benefits:
— Provides significant cost savings
— Results in higher quality of data
— Increases efficiency, speed, responsiveness
and productivity
— Increases control over processes and data
— Improved employee morale – reduce mundane
and repetitive tasks freeing up employees to
contribute in more innovative way
Rules based
Repeatable Structured data
RPA criteria
High volume Transactional
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Bot themes
Automatic
uploads
Store files for
Audit
Organize
legacy data
Reduce
inaccuracies
Modify
document
char.
Reporting
Schedules
Downtime
Multiple
systems
Central
control
Simple or
Complex
Extensions
Federal no
tax due
extensions
State
extensions
Printing
form/create
XML
eFiling
extensions
System updates
Extraction
Verification
functionality
Write from
Excel to PDF
Rename
PDF’s
Password
Protect
PDF Portfolio
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Process automation solution market demands
— Minimize risk
— Eliminate repetitive tasks
— Enable tax team to work on more strategic value adding activities
— Minimize time spent on manipulating data
— Speed up compliance processing cycles
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Alteryx
What is it?
A software platform developed to handle a large
number of data and analytical needs. Many tax
uses include data extraction, transformation and
preparation, and loading.
Where to use it? On any process(es) that
could benefit from:
— Scalable and repeatable data processes
(repetitive calculations or functions in
Excel quarter after quarter/each year/
multiple versions)
— Auditability (unlike Excel, you know exactly
what has been done with the data at every
step and you never actually modify the
original data file)
— Efficiency (significant data manipulation of
data such as combining many or extremely
large files especially if teams are
experiencing frequent Excel crashes)
Example tax use cases:
— Trial balances
— K1 comparison
— Depreciation schedules
— Advanced modeling
— FX conversion
— Sales and use tax
— Individual FBAR reports
Example general use cases:
— Merging and comparing datasets
— Transforming data formats
— Combining multiple files
— Advanced analytic applications
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Tools to automate data processes
Alteryx
— Cleanse and join data from different sources
— More tools to build and publish analytic models
— Build data analysis logic
— Compare/Reconcile data sources
NEW VBFA FILE 2
NEW VBFA FILE 2
NEW VBFA FILE 3
VBFA_INPUT_FILE.CSV
#2
#3
#4
#1
VBFA_INPUT_FILE.CSV
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Alteryx indirect data scripts examples
— Reconciling data from two different systems
— Merge and transform data from multiple systems for compliance purposes
— Merge and transform data from multiple systems to build a robust data structure
for analysis
— Building logic and formulas to complete data analysis and provide exception reporting
— VAT netting process
— Complete do it yourself analytics on robust data
— Use tax analysis and reversal process
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Excel-based applications – Overview
Indirect tax calculation systems
— Interaction with OneSource Indirect Tax Determination (Sabrix) and Vertex O Series.
— Capability to interchange XML tax request and response
— Can act as the primary integration mechanism between the ERP and tax engine
— Ability to perform address validation
RPA
— Fully capable digital labor platform
— Solid interim approach
— Often a preferred alternative under certain business conditions
Data conversion and reporting platform
— Functions as the data conversion/report generation engine
— Ability to operate transparently and fully automated
— Can connect directly to relational databases
— Option to run on a scheduled process basis
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Sample screenshots – KPMG Transaction Toolkit (OneSource)
Configurable data
interchange options
Easy to operate
graphical user
interface
Settings that permit
scalability and
personalization
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
Comprehensive tax
calculation results
Consolidated tax rates
option
Address
validation
module
Sample screenshots – KPMG Transaction Toolkit (OneSource)
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Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDPPS 717255
KPMG Developed Excel Application – Remote Automation Example
Outside Systems/Processes Excel Application Network Folders/Communications User Groups
Source
System
Input
Data Files
Process
Trigger
Event
Settings
Start
Processing
Import Data
Processing
Engine
Distribute
and Notify
Update
Process
Log
Save and
Close
Output
Data
Files
SMS
SMS
Tax
Admin
Simple remote automation
Thank you
© 2017 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of
independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. NDPPS 717255
The KPMG name and logo are registered trademarks or trademarks of KPMG International.
The information contained herein is of a general nature and is not intended to address the circumstances of any particular
individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such
information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on
such information without appropriate professional advice after a thorough examination of the particular situation.
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permissible for KPMG audit clients and their affiliates.
Changing Financial Systems LandscapeOpportunities for Tax
Copyright © 2017 Deloitte Development LLC. All rights reserved. 2
The speed of Digital Transformation depends on the underlying forces driving the
change in each sector: operational improvements, competitive differentiation, or
survival.
Over the last 18 months we have seen dramatic acceleration of investments in Digital Transformation
Logistics | Automotive& Large industrial | Consumer packaged goods
Oil and Gas | Chemicals
Telecom | Insurance & Banking | Retail
Media | Technology
EXPLORING
BEING
DOING
BECOMING
Uber
Airbnb
Amazon
TeslaGoogle
Don’t get stuck here
Health Care
This is a simplified view of the market. In every sector, we will find outliers.
Copyright © 2017 Deloitte Development LLC. All rights reserved. 3
Companies are taking different paths to Digital Transformation but the most
successful organizations display similar traits.
An organization’s digital initiatives are multiple times more likely to be successful when the organization:
Customer/user end-to-end experience, platforms and data are the building blocks for value creation
Superior end-to-end experience
Quality and structured data / information
Unique source of truth available
anytime anywhere
The world is changing at a very fast pace, speed, flexibility and ownership are critical when driving transformation initiatives
Platform
CustomerUser
Data
2x
3x
COMMITSSufficient time, energy, & resources
PROVIDESEmployees opportunities to develop
LEADERSHave vision
More likely to be successful
More likely to be successful
3xMore likely to be successful
MIT Sloan / Deloitte survey
Cloud Tax footprints
A variety of solutions and benefits in the Cloud
Copyright © 2017 Deloitte Development LLC. All rights reserved. 5
Tax Benefits of switching to a Cloud-based ERP
Tax opportunities of cloud-based ERP
• Ability to drill down to transactional data
• Less time spent gathering and validating data
• Reduced reconciliation effort
• Capture key attributes through extensions to the code block
• Gain efficiency through redesign of business processes
• Automation of intercompany processes, insightful analytics, and transfer pricing automation
• Higher flexibility in reporting and analysis
Stability
Logisticsdocument
Sub-modules (AP, AR, Assets)
General ledgerTotals & Indices
Financial Accounting
Totals & Indices ManagementAccount
Legacy ERP Stability
Processing
Analytics
Universal Journal Entry
Flexibility
Aggregation on the fly
via views
Flexibility
Pre-Defined Aggregates
Single repository acrossapplications
Logistics document
Cloud-based ERP
Processing
Analytics
Copyright © 2017 Deloitte Development LLC. All rights reserved. 6
Cloud-based ERPs offer a variety of solutions to fit your company’s most stringent tax requirements.
Understanding Cloud-based ERP and Tax
Partner Tax Integrations
Reporting ToolsIndustry Considerations
ERP Tax Functionality
Cloud-based ERP
Apps DashboardingAnalytical reporting
Reporting directly from the source
• Intercompany
• Transfer Pricing
• Revenue Recognition
Tax Features of Cloud-
based ERP
SAP – S/4 & CentralFinance
Role of Tax is shifting
Copyright © 2017 Deloitte Development LLC. All rights reserved. 8
Tax landscape with S/4HANA
Financial systems Tax compliance and assurance workflow Reporting and filings
Tax Center of Excellence
Tax process management
Analysis, calculation, adjustments
Reporting and Analytics Models
Indirect tax engine
Main ERP
Apportionment
SAP HANA reporting and analytics
Load
Tra
nsfo
rmExtra
ct
Reporting and filings
Ad hocreports
Auditreports
Tax forms
Source data
• Source data will be tax sensitized
Reporting
• Real-time reporting down to the detailed level
• Enhanced user interfaces for reporting like SAP Fiori, Analysis for Office, HANA Live and BPC.
• Flexibility in reporting without pre-defined aggregates
Tax software systems
• Tax rules/in-country engines
• Leverage third-party maintenance
Reporting
• Global reports
• Standard reports by licensed software
• Ad hoc by user
S/4 HANA
ONESOURCE
or Vertex
SAP Fiori
Analysis for Office
HANA Live
BPC
Tax Provision Software
Tax Return Software
Copyright © 2017 Deloitte Development LLC. All rights reserved. 9
The role of the tax function is changing
As clients move to the Cloud, what are the expectations for tax?
Planning
Reduce global tax burden and enhance
cash flow
Managing
Within an appropriate risk
framework
Reporting
Comply with reporting
obligations
Optimizing the tax function
for greater impact
Strategic partnering across the
organization
Process, technology, and data
Tax has insufficient knowledge of how to leverage process and technology to access data for efficiency and effectiveness
People
Tax resources are viewed as overpriced and under-deployed; Tax has inadequate succession planning compared with the rest of the finance organization
Sustainability and efficiency
Constantly work to drive down the cost of the client’s global tax function
Business partnering
Build relationships across the organization to understand and gain alignment with the overall business strategy
Clear communication
Articulation of tax strategy and the value of tax concepts to a non-tax audience is a key skill for the Tax Executive
Leading strategic initiatives
Lead projects across functions that align with the company’s vision, while maintaining line of sight throughout the organization
Tax & finance profile
Traditional role Emerging additional expectations
Derived from Deloitte stakeholder interviews, including over 50 CFOs, in preparation for Deloitte Tax Executive Transition Labs.
Copyright © 2017 Deloitte Development LLC. All rights reserved. 10
Quantitative and qualitative benefits for tax
Driving tax value with S/4HANA
Cash tax savings achieved by identifying new opportunities or sustaining current tax positions
Increase efficiencyin tax complianceand reporting through automation and process standardization
Mitigate financial statement and audit risk by increasing transparency, enhancing controls and supporting tax positions
Tax
Strategy
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