salesforce for sales: transform your business from lead to cash
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Salesforce for SalesTransform Sales from Lead to Cash
Trail blazer
Merinda Peppard, B2B Marketing Lead
@Peppard
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Forward-Looking Statements
in GDP impact by 2020
$389Bjobs created by 2020
2M
$8.32B FY17 revenue guidance
24Kglobal employees
50Bcustomer interactions per month
“Innovator of the Decade”— September 2016
Salesforce FY2017 revenue guidance provided August 31, 2016: "Revenue for Salesforce’s full fiscal year 2017 is projected to be in the range of $8.275 billion to $8.325 billion.”
IDC White Paper, sponsored by Salesforce, "The Salesforce Economy," August 2016
Together, We’re Building a Path Forward
The world’s most innovative companies
2011 • 2012 • 2013 2014 • 2015 • 2016
R
A Leader in the Gartner Magic Quadrant for SFA
Magic Quadrant for Sales Force Automation
August 2016; Analyst(s): Tad Travis, Ilona Hansen,
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
10 YEARS IN A ROW
Joanne Correia, Julian Poulter
The Salesforce Advantage
Multitenant cloud Fast innovation
Scalable metadata platform Rapid customization
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Lightning Helps Sales Blaze New Trails
200+ New Lightning Features
700K+ Lightning Users
Too many charts
Experience • Builder • Ecosystem
1000+ Lightning Components
Sales
Be a Customer Trailblazer for Sales “With Salesforce, we are transforming the event industry.”
Matt Rosenburg Chief Revenue Officer
Drive innovation
Empower your team
Focus on customers
David Tinson SVP, Global Communications
Maria Belli Global Salesforce App Manager
86%
of buyers will pay more for a better
customer experience
Customer Experience is the New Battlefield
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Salesforce for Sales
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Transform sales from lead to cash
Transform Sales from Lead to Cash
Sell smarter with Einstein Intelligent scoring and insights
Sell faster with Lightning Productivity tools to maximize selling time
Sell the way you want with the Salesforce Platform Connect to your customer from any device
Sell Faster with Lightning
Sell Smarter with Einstein
Transform Sales from Lead to Cash
Sell the Way You Want with the Salesforce Platform
Sell Faster with Lightning
Sell Smarter with Einstein
Transform Sales from Lead to Cash
Sell the Way You Want with the Salesforce Platform
Machine Learning • Deep Learning • Predictive Analytics • NLP • Smart Data Discovery
Sales intelligence from lead to cash
Sales Gets Smarter with Einstein
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Automate
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Get Smart About Your Best Leads and Opportunities
lead conversion
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Prioritize the best leads with intelligent scoring
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See important metrics in one place and take immediate action
Advanced analytics to align with marketing and improve campaign ROI
Wave for Sales Wave for B2B Marketing
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more time selling
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Thijs Bokkers
Principal Solution Engineer
DEMO 1
Sell Faster with Lightning
Sell Smarter with Einstein
Transform Sales from Lead to Cash
Sell the Way You Want with the Salesforce Platform
Two Thirdsof sales reps' time is spent not selling
Research leads
Build report
Switch systems
Update info
Sync calendar
Log emails
Reps Face Obstacles on the Path to Productivity
Lightning Takes Sales Productivity to New Heights
200+ New Features
Kanban
Lightning Voice
Global Actions
Docked Composer
Calendar All
Path
Empower reps with marketing automationEngage the Right Leads at the Right Moment
prospect engagement
+38%
Focus only on the hottest leads Automate lead score & lead pass from marketing
Reach out to prospects first Get real-time alerts when leads show interest
Personalize every interaction See engagement history for every lead & contact
Know which emails work best Track and report on email engagement
Run Your Business From Your PhoneMobile apps for every sales user
monthly active users1.5M
Inbox
Wave
Quip
Admin
Marketing
Partner Apps
Desk
Salesforce1
Custom Apps
Thijs Bokkers
Principal Solution Engineer
DEMO 2
Sell Faster with Lightning
Sell Smarter with Einstein
Transform Sales from Lead to Cash
Sell the Way You Want with the Salesforce Platform
Build the Best Sales Experience with Lightning
Build faster with Lightning App Builder Component-based, drag-and-drop framework for any device
Automate your sales process Visual workflow and approvals to close deals faster
Empower every user with 1,000+ Lightning Components Salesforce and partner components for every use case
Create sales apps people love with clicks, not code
Next-generation CPQ and billingAccelerate Deals with Seamless Quote-to-Cash
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quote-to-order conversion
+29%
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Empower partners everywhere Enable partners to close deals from any device
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The leading platform for Partner Relationship Management
Build a Complete View of Your Customer
Connected sales and service on a single platform and experience
Grow sales with service data Access case history to know the right time to engage
Empower service agents to identify new opportunities and drive revenue Coordinate upsell and cross-sell opportunities
Increase adoption Seamless handoff and cross-functional visibility
3,000 AppExchange Apps to Drive Productivity
David Reynders
CTO, Merchant Capital
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