salesforce consulting and managed services...that include application design and development,...
TRANSCRIPT
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Salesforce Consulting and Managed ServicesYour Trusted Salesforce Platform Technology Partner
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RadixBay offers a broad range of enterprise-grade IT
services that include application design and
development, packaged application management,
strategic advisory services and 24x7 on premise and
cloud data infrastructure support. Our end-to-end
solutions help you to quickly leverage new business
opportunities, improve operations and reduce risk.
Who We AreOur Model
RadixBay’s easily customizable, budget-friendly solutions allow you to tailor development projects and support packages that meet your unique needs.
The RadixBay model utilizes rural delivery centers to provide 100% onshore development and support services. Rural shore combines the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.
RadixBay’s global customers are in all major market verticals and range from startups to Fortune 500 organizations.
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Our Value Proposition
Salesforce
RadixBay provides an easily customizable set of end-to-end services that help clients to fully
maximize the value of their Salesforce deployments.
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Reduce Salesforce Support Costs With Rural Shore Services
The RadixBay model utilizes rural delivery centers to provide 100% onshore Salesforce development and support services. Rural shore combines the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.
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End-to-End Salesforce Support
Fully Customizable Service Offering
Projects, SOWs and Ongoing Support
Dedicated Team of Certified Experts
Full & Supplemental Support Options
Dozens of Years of Collective Experience
No Employee Overhead Costs
Leverage Skills of an Entire Company
Easily Scalable Services
Only Pay for Services You Need
Salesforce Service Features
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Additional Service Offerings• Data Infrastructure Support
• Our DB and OS managed services help you to control costs, reduce operational risk and optimize your datainfrastructure.
• Our 24x7 support team provides monitoring and administration services for on-premises and cloud Oracle and SQLServer databases and Windows and Unix/Linux operating systems.
• Application Development• Expert design, development and deployment services that support the entire SDLC life cycle.• Support for a broad range of development software, languages and methodologies.• Dedicated project managers and Scrum masters ensure your projects are on time and on budget.
• Packaged Applications• On premise and SaaS application evaluation, selection, customization, data conversion, testing and
implementation.• Dedicated Salesforce and Oracle EBS experts ensure your systems are fully customized to your business needs and
exceed your performance and availability expectations.
• Advisory Services• Our strategic advisory services help IT leaders achieve today's business objectives and develop the value-driven IT
strategies of tomorrow.• From roadmap development and IT investment advice to project management, our professional services cover every
aspect of the technology analysis and deployment life cycle.
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Supported Products
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End-to-End Salesforce Services
Strategic Planning Roadmap Development
Needs Analysis and Design Implementation
Configuration Customization and Development Training Systems Integration
Optimization Upgrades Ongoing Support Health Checks
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NEEDS ANALYSIS AND DESIGN
Our experts perform an in-depth evaluation of your business needs to select the appropriate
Salesforce features and design your workflows.
STRATEGIC PLANNING
RadixBay consultants help you to develop a roadmap for adopting
Salesforce solutions that drive business value.
PLATFORM CUSTOMIZATION
RadixBay’s technical and functional specialists fully customize your platform to drive the maximum
value from your Salesforce investment.
SYSTEMS INTEGRATION
Our team helps you to initially populate data
from cloud and on premise systems and design ongoing data communication APIs.
TRAINING AND EDUCATION
We make sure your team fully understands how to use your new Salesforce platform.
After deployment, we’re only a phone call away.
RadixBay is with you through every step of your Salesforce deployment life cycle.
Design, Customization and Deployment
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OPTIMIZATION AND ENHANCEMENTS
RadixBay’s certified team of Salesforce specialists
work with you to improve your end user quality of
experience.
HEALTH CHECK EVALUATIONS
Our documented health check procedures
evaluate your current state and provide
prioritized recommendations for
improvement.
PROBLEM ANALYSIS AND CORRECTION
Having issues with Salesforce? RadixBay’s
team helps you to quickly identify the root cause
and acts as your trusted agent with Salesforce
support.
RadixBay helps you to achieve the maximum value of your existing Salesforce Deployments.
System Optimization and Support
SYSTEM UPGRADES
RadixBay can help you transition to the new
release and launch new features during the conversion process.
CUSTOMIZATION AND DEVELOPMENT
Our dedicated team of developers can quickly
help modify your Salesforce deployments to meet your changing
business needs.
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Dedicated Team Of Certified Salesforce Experts
A robust, end-to-end service offering that provides a total solution for your Salesforce support needs.
Administrator
Developer• System Support• Configuration• Users & Security• Upgrades• Validation Rules• Workflow Rules• Process Builder• Salesforce utilities• Performance
• APIs & Interfaces• Apex• Visual Force• Java Script• HTML/XML• Triggers• Lightning Toolsets• Customization• SOSL & SOQL
100%
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Proceduralized Health Checks
Reduce Salesforce TCO
Salesforce Not Meeting
Expectations
Better Utilize Your
Internal Staff
Full Time Person Not Required
Rural Shore Delivery Model
Access our200+ DBA
Experts
Access our200+ DBA
Experts
Easily Customizable
Services
Supplemental Assistance
Dedicated Team of Experts
OUR SOLUTIONS
YOUR NEEDS
Service Request Priorities and SLAsTop Drivers for RadixBay Salesforce Services
Improve System Quality
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100% Rural Shore Support
Easily Scalable Services
Fully Leverage Salesforce Features
Team of Salesforce
Certified Experts
Flexible Support Packages
Partial Resources & Projects
Improve System Quality & Security
Support Continuity
Refocus Internal Resources
Reduce Support Costs
RadixBay Managed Service Benefits
+
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According to Gartner, “Talent has now been recognized as the single biggest issue standing in the way of CIOs achieving their objectives.” 71% of US CIOs believe there is a talent scarcity reaching crisis in the world.
TODAY’S IT CHALLENGESAttracting and Retaining Talent is Challenging
RadixBay provides hard to find Salesforce talent and ensures support continuity.
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RadixBay Helps You to Focus on What’s Important
According to Gartner, roughly 70-80% of IT budgets go to maintaining infrastructure and the status quo – “keeping the lights on”
Reduce support costs and focus on growing your business –not Salesforce support.
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Supplemental and Full Support Options
ASSIST YOUR TEAM
Supplemental & Projects
Client chooses the services they need
Projects, SOWs and ongoing support
All services are included
Refocus staff on higher ROI activities
TOTAL OWNERSHIP
Full Support
All services are included
Focus on your business – not IT
RadixBay assumes 100% ownership
From development to optimization
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RadixBay Becomes Your Trusted Technology Partner
Leverage the combined skills and expertise of an entire company of technology experts
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WHY CHOOSE US AS A PARTNER?Broad range of services that cover all of your IT development and 24x7 support needs.
Rural shore delivery centers combine the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.
Easily customizable and quickly scalable budget-friendly solutions allow you to tailor development projects and support packages that meet your unique needs.
Get immediate access to the hard to find skills you need – when you need them.
Benefit Summary
FOCUS ON YOUR BUSINESS – LET RADIXBAY HANDLE YOUR IT
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Thanks from the RadixBay Team!For more information, please visit www.radixbay.com