sales & customer service in freight forwarding business

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กลยุทธ์การบริหารโลจิสติกส์อย่าง สร้างสรรค์และสร้างโอกาสการค้า โดย เกตติวิทย์ สิทธิสุนทรวงศ์ Chief Executive Officer LEO Global Logistics Public Company Limited

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www.leogloballogistics.com

กลยุทธ์การบริหารโลจิสตกิส์อย่างสร้างสรรค์และสร้างโอกาสการค้า

โดย เกตติวิทย์ สิทธิสุนทรวงศ์ Chief Executive Officer

LEO Global Logistics Public Company Limited

HIDDEN COSTS IN LOGISTICS

DIRECT COSTS RISKS / OPPORTUNITY COSTS

Human Capital

Time

Communication

Financial / Investment

Extra Costs Resulting from

Dishonest/Corruption

Liability & Responsibility

- Legal

- Financial

Production Down Time

Selling Opportunity

Claims of

- Cargo Damage / Loss

- Cargo Delay

Shortage of Staffs / Continuity of works

Company Image

www.leogloballogistics.com

HIDDEN COSTS IN LOGISTICS

TOO MUCH

$$$“COST SAVINGS”฿฿฿

“DILEMMA” on “HIDDEN COSTS”

www.leogloballogistics.com

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ON

CASE STUDY

SAVINGS V.S.

HIDDEN COSTS

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CASE STUDY 1 : Self Operated V.S. Outsourcing

COST SAVINGS /

BENEFITS

“If logistics team is effective / efficient

and expertise with reasonable volume

of business that create economy of

scale.”

Better Control

Better Communication

Operational Efficiency

Lower Cost

DILEMMA ON

HIDDEN COSTS

• Liability & Responsibility

• Shortage of Staffs /

Continuity of Works

• Extra Costs Resulting

from Dishonest /

Corruption

www.leogloballogistics.com

CASE STUDY 1 : Self Operated V.S. Outsourcing

REAL CASES FROM LEO’s EXPERIENCE

1.1 Own operations on customs clearance

1.2 Liability on legal issue

1.3 Shortage of staffs

www.leogloballogistics.com

CASE STUDY 2 : Savings of Insurance Premium V.S. Risks

SAVINGS OF INSURANCE

PREMIUM

Cargo Value : BHT2,000,000 / Cont.

Insurance Premium : 0.13% = BHT

2,600 / Cont.

If Export 500 Conts / Year,

Total Insurance Premium Costs

= BHT 1,300,000 / Year

RISK EXPOSURE

If only 1 Container encounters

with accident, with total loss,

cargo value is more than 1 year

savings on insurance premium.

How about if accident happens

with 5 containers

How many cargo to be sold to

cover this loss

www.leogloballogistics.com

CASE STUDY 3 : Savings of Insurance Premium V.S. Risks

REAL CASES FROM LEO’s EXPERIENCE

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CASE STUDY 3 : Savings of Insurance Premium V.S. Risks

REAL CASES

FROM LEO’s

EXPERIENCE

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CASE STUDY 4 : Self Operated Warehouse V.S. Outsourcing

Paying fixed costs V.S. Paying as used

Most people forget

- Financial Cost

- Interest Expenses

- Investment / Expansion Opportunity

- People / Technology / Maintenance Cost

- Loss & Damage

Core Business V.S. Non-Core Business

Expertise & Technology - Efficiency

FACTORS TO BE CONSIDERED :

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CASE STUDY 4 : Self Operated Warehouse V.S. Outsourcing

REAL CASES FROM LEO’s EXPERIENCE

4.1 Running own warehouse with

BHT10 million record of cargo missing

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CASE STUDY 5 : Savings Logistics Costs V.S. Risks

& Opportunity Loss

FACTORS TO BE CONSIDERED

Always look for reliable & credible provider

Provider must have liability insurance

Company is better than personal

Certain price reduction must not be traded-off

by liability & responsibility

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www.leogloballogistics.com

Savings Logistics Costs V.S. Risks

& Opportunity Loss

REAL CASES FROM LEO’s EXPERIENCE

CASE STUDY 5 :

5.1 Savings BHT 200 on trucking V.S. One accident case

5.2 Savings of $300 / Cont. for volume of cargo of 500x40’

year ; $150,000 / Year V.S. Selling opportunity of

$1,000,000

www.leogloballogistics.com

How LEO

Innovates

New Services

1. Thailand-Myanmar Secured Cross Border Transport

2. Sino-Thai Cold Chain Express

3. Book LEOY Mobile App

www.leogloballogistics.com

LEO SECURED CROSS BORDER PROJECT

Present Traditional 12-Wheels Truck

PAIN POINTS OF PRESENT SYSTEM

Workers Step on your Products

- Origin – Mae Sot 1 + 1

-Thai truck – Myanmar truck 1 + 1 + 1 + 1

- Myanmar check Point 1 + 1

Minimum 8 times

Double / triple Handlings

Cargo Damage – Torn & Wet

Cannot Track Where is your Cargo

No Security Alarm

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LEO’s Solutions

www.leogloballogistics.com

Containerized System - No More Canvass

- No more Stepping on Cargoes Truck Interchange at Border - No More Double / Triple Handling E-Seal on Every Cont - 24/7 Cargo tracking Capability

- Sending Alarm When Seal in Broken Secured System - Less Inspection Result - No More Cargo Damage or Wet

- 24/7 Security Visibility

- Faster transit Time

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www.leogloballogistics.com

LEO Secured Cross-Border Containerized Truck

LEO SECURED CROSS BORDER PROJECT

www.leogloballogistics.com

LEO Secured Cross-Border System Using Electronic Seas (eSeal)

Technologies (Thailand – Myanmar ) via Mae Sot Customs Border Post

LEO Global Implementat ion (OCT 2016)

Improve Cargo Security Improve tracking Visibility

Provide Cargo Safety / Security / Visibility to Customer

Reduce Customs Inspection Process

LEO SECURED CROSS BORDER PROJECT

Growth of Cross Border Trade between

Thailand - China

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PAIN POINTS OF PRESENT SYSTEM

Long Transit Time

Unstable Temperature

Complex Transloading at ChinaBorder

Various Parties Involved

Cargo Damage / Pilferage

Cannot track where is your cargo

www.leogloballogistics.com

Cargo Visibility

Real - Time Temperature, Humidity Tracking

The Entire Process of Cold Chain

One - Stop Services From One Operator

Able to provide services in all cities in China

66 Cold Chain Warehouses in major cities

through out China

LEO’s Solutions

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www.leogloballogistics.com

SINO- THAI

COLD CHAIN

EXPRESS >>>

www.leogloballogistics.com

Website: https://boyleetikul.com/2018/01/31/thailand-digital-2018/

DIGITAL TREND IN THAILAND

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Website: https://boyleetikul.com/2018/01/31/thailand-digital-2018/

DIGITAL TREND IN THAILAND

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BOOK LEOY - MOBILE APPLICATION

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LCL Booking

Schedule ( LCL )

Courier

Trucking

BOOK LEOY - MOBILE APPLICATION

Trailer

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เกตติวิทย ์ สิทธิสุนทรวงศ์ Chief Executive Officer Contact info

LEO Global Logistics Public Company Limited.

Tel : +66(0)2 079-9888

+66(0)2 079-9800

Fax : +66(0)2 079-9829

Email : [email protected]

www.leogloballogistics.com