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  • This primer contains proprietary information of TeamLease Services Private Limited and should not be reproduced without permission and / or acknowledgement

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

    http://www.teamlease.com

  • The biggest increase in salary this year was 41.24% for a Project Coordinator

    in IT-Chennai; the biggest decrease of 12.31% was for an Admin Supervisor's

    role in Retail-Bangalore

    The biggest salary at junior / middle levels, drawn this year was Rs.142,000

    per month by a SAS Programmer in IT-Bangalore. This profile received an

    increment of 14% y-o-y, across geographies

    Hiring in the Information Technology sector grew by almost 20% y-o-y, and

    growth is still trending upward. This sector also managed to retain top

    talent without having to increment salaries by a large margin

    The temp market (stands at 90 million strong in India) hired close to 82,000

    people this year representing a growth of almost 10%

    Healthcare is the industry with the healthiest growth in salaries this year.

    The industry topped with a whopping 19% average rate of growth across

    profiles and cities

    While the average salary growth in India could hit near 20% levels in 2012,

    the 20 most valuable profile-city opportunities could average as high

    as 53%

    Trending

  • Foreword

    Introduction

    Executive Summary

    Methodology

    Salary, Skills, Longevity & Increment Trends - by Industry

    Agriculture / AgrochemicalsAutomotive & Allied IndustriesFMCDFMCGIndustrial Manufacturing & Allied industriesPower & EnergyBFSIHospitalityHealthcareInformation TechnologyITeSRetailTelecommunication

    Salary Ready Reckoner

    Agriculture & AgrochemicalsAutomotive & Allied IndustryFMCDFMCGManufacturingPower & EnergyBFSIFood & HospitalityHealthcare & PharmaITITeSRetailTelecommunication

    Perm Salaries Mini Reckoner

    Profile Library

    National Index

    Contact Information

    Contents

    www.teamlease.com 3

    4

    5

    6

    7

    9

    10 101111121213131414151516

    17

    18 202123252729313334363840

    42

    43

    47

    48

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • Dear Reader,

    Planning and consolidation are finally in. Global labour markets have witnessed tumultuous change over the past half a decade; but India, quick on its heels, has embarked on an otherwise much delayed journey of job market maturity. Following a phase of sentiment swings and corresponding hiring trend fluctuations, Indian businesses seem to be finally finding fixes for many woes that plagued talent acquisition and retention. TeamLease heralds this phase with new tools of trade that will integrate the people supply chain in India.

    This bodes well for three critical factors of the labour market in India: Diversity, Value for Skill and Longevity. From a rather homogeneous approach to identifying and assigning value to skills, businesses have begun to put various mechanisms to use in segmenting the job market and targeting valued talent – effectively getting better at cherry picking and paying for the best talent. This approach, fast evolving into a practice, is translating into an effective antidote for attrition. Longevity is no longer just a mirage; it is, indeed, peaking in niches that seem all set to proliferate.

    TeamLease's acquisition and integration of IIJT's vocational training capabilities is paving way for hitherto new possibilities in the Indian labour market. We remain hungry for transformative change and will continue to add capabilities to our already formidable Talent and Skill Management suite. TeamLease University is a harbinger of this quest for a more inclusive, integrated and mature Indian job market.

    Our research into the numerous dimensions that influence choice, capabilities, pay action and talent retention continues to yield insights we share with you. We continue to map industry and geographical trends and model the workings of the staffing industry to add value to your fact based approach to making key talent related decisions.

    Thanks are due to our in-house Staffing Team and our solution partner, inTouch analytics, for devising the Salary Primer and putting the document together. This document manifests our thoughts for the future of the industry and we would like to know what you think about it.

    We are keen to hear from you.

    Warm Regards

    The TeamLease Team

    [email protected]

    4

    Foreword

    www.teamlease.com

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • About TeamLease

    About Salary Primer

    TeamLease Services, celebrating its 10th year anniversary, spearheads the people supply chain practice in India. It is India's largest and foremost people supply chain and HR Services Company. With services that include Permanent Search and Selection, Temporary Staffing, Regulatory Compliance, Payroll Process Outsourcing, Assessment and Training, TeamLease is the preferred partner to Corporate India.

    Our services are encapsulated in a 3-legged offering comprising Hiring, Hygiene and Productivity. This value proposition is reinforced with focused, in-depth industry knowledge and best practices that offer specific solutions to each vital link in the people supply chain.

    With a national footprint across 8 cities, 70,000 associates deputed across 800+ locations and 1,400+ clients spread across 13 industry verticals (listed in this primer), TeamLease is the only integrated HR services provider, offering corporate customers an end-to-end solution.

    Research initiatives such as this Salary Primer (an annual publication), a quarterly TeamLease Employment Outlook and an annual India Labour Report has put us as a thought leader in this space.

    The Salary Primer is an annual compilation of Permanent and Temporary market salaries across the most relevant geographies and industries, accompanied by trends and insights which add value to hiring and talent management decisions our stakeholders make. Data points covering these attributes for Temporary staff working across 318 different Job Profiles, 13 Industries and 8 Functional Domains in 14 major locations; and Permanent employees working across 9 industries, 6 cities and 41 profiles.

    The Primer serves as a guide for both job seekers and employers to obtain relevant information and useful insights on talent, skills, salaries, increments and talent longevity.

    5

    Introduction

    Industry Verticals Covered

    Agriculture & Agrochemicals

    Automotive & Allied Industries

    Consumer Durables

    Manufacturing & Allied Industries

    Power & Energy

    FMCG

    BFSI

    Telecommunication

    Hospitality

    Healthcare & Allied Industries

    Information Technology

    ITeS

    Retail

    Functional Domains Covered

    Accounts

    Administration

    Blue Collar

    Information Technology

    Sales and Marketing

    Support Services

    Engineering

    Human Resources

    Locations Covered

    Ahmedabad

    Bangalore

    Chandigarh

    Chennai

    Delhi

    Goa

    Hyderabad

    Indore

    Jaipur

    Kochi

    Manufacturing Services

    About Profile Library

    Kolkata

    Lucknow

    Mumbai

    Pune

    The Profile Library (pg 43) lists job description details for the set of profiles, covered in this Primer.

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • ExecutiveSummary

    A fast maturing jobs market:

    More talent for the buck:

    Temp, Perm converge for better parity

    A three-way play:

    IT poised for faster growth:

    Bangalore stays put:

    Double-digit salary growth is ubiquitous:

    Cluster-clutter is good news:

    Longevity peaking:

    India is quickly morphing into a growing market for jobs, with businesses striking the right balance between ebullience and pragmatism, between numbers and quality, and between achieving the right fit and paying right. The fast-clip, 18.3% rate of increase in hiring is underpinned by mechanisms for identifying, targeting and acquiring the right talent at an appropriate salary.

    Across industries, and across geographies, the inclination to hire high quality talent and scale rewards in relation to skills has translated into a continually evolving practice. The practice, leveraged intelligently by industries, is also based on ground realities. Healthcare, for example, manages to reduce increments while still being able to retain top talent. Power & Energy makes smart gains in longevity by selectively rewarding high-skilled profiles.

    : With even more parity forged across industries, cities and profiles, temp and perm jobs are seen to be fast converging on salaries. The average salary difference between temp and perm, across the top 10 temp jobs in terms of salaries paid, has narrowed down to 4% over the past year.

    Ear-to-ground aside, businesses are juggling three hard attributes to be able to manage talent acquisition and retention: salaries, skills and increments. Where salaries are significant in magnitude (as in case of IT), increments are being upped only marginally with little, if at all, loss of higher skilled talent. Agriculture & Agrochemicals and Power & Energy reap handsome talent longevity gains on the back of incentives better aligned with skills than before.

    IT continues to lead the charge and is seen to be generating jobs even faster this year – at a rate of growth of 19.5%, a shade better compared with the last year. The trajectory is clearly in the direction of further growth over the next 12 months. On the skills front, while IT gets away with lesser increments than many other industries, it still manages to retain top-of-the-line talent.

    It has been holding the reins for about 3 years in succession now. With a median salary growth rate of 8.6% - incrementally higher than last year's – Bangalore seems in no mood to give up on its top position. Mumbai (8.1%), Delhi (7.7%) and Chennai (6.8%) stay their courses as well. Jaipur (3.6%)wrests the lowest-growth-rate distinction from Indore (4%).

    As industries get smarter at hiring and rewarding the right talent, the diversity and sheer number of profiles getting rewarded with double digit salary growth have zipped up. There is increased prevalence of industry-city clusters where this incidence occurs – Healthcare in Bangalore, Automotive in Delhi and Hospitality in Mumbai and Goa are prime examples. Power & Energy beats 10% salary increments across 4 cities and three distinct profiles.

    The more industry-city clusters, the merrier the job market gets. We define clusters as those city-industry combinations that drive salary growth. Bangalore–IT continues to drive rewards with a stupendous, 16% median salary growth rate. Mumbai–Healthcare at 14.6% comes in second and Bangalore–Power & Energy, with 12%, is at the third place. The number of clusters with above 8% increment growth rates have increased to 11, from the previous year's number of 6.

    Attrition rates have dipped across several industries – and for specific profiles – and touched 3-year lows. Select profiles within Healthcare, Retail, FMCG and Agriculture / Agrochem have longevity scores that have now overshot 93%. Identifying high end skills and pivoting key attributes to make them stick, businesses are turning successful in ensuring talent loyalty where it matters.

    6www.teamlease.com

    A Growth Market Story

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • Methodology

    7

    Analytic Objectives

    Data and Analysis

    Research Approach

    Data Sources

    The primary objective of salary data analysis is to aggregate and report market salaries across geographies and industries. Associated objectives include modeling attributes that influence salary and increment growth and longevity.

    This holistic approach to understanding labour market dynamics is aimed at supporting our stakeholders – Businesses, Individuals, Educational institutions and Governments – with the marketplace intelligence that helps make effective Staffing and Talent Management decisions.

    The Salary Primer 2012 mines over 70,000 salary records pertaining to associates employed across 800 locations. Salary data for the years 2010 and 2011 have been used and the analysis portrays skills scores, salaries, salary increments and longevity for industry-relevant job profiles.

    Salaries quoted in the Ready Reckoner have been arrived at by computing salary figures for specific industries and job profiles using statistical measures - namely, median & mode and regression analysis.

    The Longevity and Increments analysis begins where the Skills & Salaries analysis ended in the previous edition and explores the interrelationships among these four attributes for each of the industries covered.

    The skill-salary framework extends the association between salaries and skills to two more attributes – increments and longevity. The approach to determine the drivers of market salaries and their interplay, therefore, is even more comprehensive and insightful in this edition.

    As in the previous edition, the Ready Reckoner compiles and quotes salaries for Ideal Candidate Profiles (ICPs) – a smaller set of profiles that is representative of the thousands of job profiles and designations employed by industry.

    This report compiled by TeamLease is based on the information gathered from the following sources:

    Recruitment companies offering perm and temp placements

    Employees in different companies

    TeamLease Associates working in 800 locations

    TeamLease Alumni

    Information on temp staffing in India from a variety of secondary sources

    www.teamlease.com

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • Methodology

    8

    Constraints

    The document has the following constraints on data:

    This analysis does not include Senior and CXO level profiles.

    Results are based on the earnings between December 2009 and June 2011 across 70,000 associates employed in the organized job market.

    Salaries benchmarked in this document are those pertaining to junior to mid-level profiles.

    Figures are close to accurate. The earnings include regular salaries and do not include taxes / regulatory payouts, incentives, allowances, bonus, over-time, one-time or unusual representative amounts.

    The information provided does not reflect level of responsibility of the job seekers.

    The analysis and modeling are a work-in-progress and not purporting to be a complete descriptor of market phenomena.

    The vacant slots may represent unavailability or lack of significant, current staffing activity.

    This Primer is subject to limitations and only intended as a guide.

    Users of this document are advised to exercise due diligence and use the information at their own risk.

    www.teamlease.com

    As much as we would have liked the informal sector to

    be part of the primer, the document does not represent

    salary data for the millions employed in the unorganized

    job market.

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

  • 9

    Illustration of Salary, Skills, Longevity & Increment Trends

    The Skill Category Framework

    Communication Skills: The ability of a candidate to read, write, comprehend, speak and articulate thoughts. The Communication skill score is thus dependent upon the candidate's understanding of language and his/her ability to put it to use in his/her interpersonal transactions. Vocabulary, grammar, diction, pronunciation and written communication abilities are the measures used to arrive at a score.

    Transactional Skills: A measure of the most basic abilities that help transact business. They constitute Problem Solving skills - mathematical and logical abilities that aid in the understanding and resolution of business problems, and Decision Making skills - judgmental abilities that help one choose amongst alternatives.

    Functional Skills: Constitute Analytical, Critical Thinking, Selling, Observation Skills and Functional Knowledge - the underlying abilities that aid a candidate's performance in a job. These abilities encompass a basic set of mental faculties and knowledge bases that various job functions necessitate. Either or all of these abilities go into the making of the right fit for a given job function.

    Relationship Skills: People skills are thus distinguished from the other - more cerebral - categories. They constitute Networking, Organizational, Managerial and Interpersonal Skills - abilities that enable a candidate to build and manage business relationships.

    2

    www.teamlease.com

    This section is an analysis of a sample of 5 ICPs [Ideal Candidate Profiles ] within each industry exploring the interrelationships between salaries, increments, skills and longevity for each of the profiles. The choice of the sample profiles that are analyzed is based on the following two considerations:

    1. Industry representation: Profiles are typical of the industry.

    2. Volume: Each profile being considered has a critical minimum number of candidates categorized under it. 500 candidates are considered to be the minimum in our analysis.

    The analysis for each industry in the following section is, thus, limited to the 5 ICPs chosen for that industry and is about how skills relate to salaries for these ICPs.

    1

    SALARY, SKILLS,

    LONGEVITY & INCREMENT TRENDS

    Please refer Salary Primer 2009 for details on Ideal Candidate Profile For a backgrounder on this approach, please refer Salary Primer 2009.

    ICP - 5 ICP Name

    ICP - 2 ICP Name

    ICP - 1 ICP Name

    1.3

    2.02.5

    1.8

    5.0

    1.53.0

    6.0

    1.36.5

    5.36.0

    Longevity

    Increment

    92.73% (+)

    5.1% (+)

    92.39% (+)

    4.75%(+)

    91.6% (-)

    6.28%(-)

    93.82% (-)

    5.15%(-)

    88.54% (-)

    7.92% (+)

    ....

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

    2

    1

    Profile ICP - 5 ICP - 4 ICP - 3 ICP - 2 ICP - 1

  • SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    10

    Significant improvement in increments and a

    polarized movement in longevity are the highlight

    for the Agriculture / Agrochemical industry. Given

    the marginally stagnating longevity numbers of

    the past year, the extreme movements are a sign

    the stimulus works.

    That the better skilled profiles – ACT and RSP – get

    rewarded better is good news. While the first

    reciprocates with a corresponding increase in

    longevity, the attribute for the second profile dips

    rather significantly.

    The trends for the above two profiles make for an

    interesting observation. Increments for both were

    reduced marginally during the past year, and

    attrition increased for both – and significantly for

    RSP. The fall in longevity for RSP isn’t stemmed by

    the significant increase in the increment this year.

    Longevity

    Increment

    AGRICULTURE / AGROCHEMICALS

    92.73% (+)

    5.1% (+)

    92.39% (+)

    4.75%(+)

    91.6% (-)

    6.28%(-)

    93.82% (-)

    5.15%(-)

    88.54% (-)

    7.92% (+)

    Continuing in a practice of handsome rewards,

    Automobile & Allied Industries increase

    increments for three profiles and see mixed

    results. However, it decides to significantly lower

    the increment for two of the profiles and reaps a

    dip in longevity for these.

    The higher skilled MEG sees an improvement in

    both increments as well as longevity. It had seen a

    decrement and a stagnant longevity number

    during the past year.

    Alongside a justifiable decrement for the lowly

    skilled MMC, the industry decides to sizably

    decrement the highest ranked PEG – this, with

    corresponding losses in longevity. The PEG sees a

    significant increase in attrition.

    AUTOMOBILE & ALLIED INDUSTRIES

    ACT Agro Chemist

    CRA Crop Advisor

    FMS Farm Security

    TDV Tractor Driver

    RSP Research Specialist

    Longevity

    Increment

    88.24% (-)

    10.72% (+)

    Transactional CommunicationRelationship

    92.45% (~)

    9.94% (+)

    91.29% (+)

    7.72% (+)

    89.11% (-)

    8.18%(-)

    90.53% (-)

    9.25%(-)

    DFM Draftsman

    JIR Job Inspector

    MEG Mechanical Engineer

    MMC Motor Mechanic

    PEG Production Engineer

    The Agriculture/Agrochem industry has

    rewarded profiles more-or-less in proportion

    to their skill rankings and has reaped mostly

    positive results. Except for the highly ranked

    RSP profile – which doesn’t seem satisfied

    with this year’s decent increment – all other

    movements are in line with the increments.

    There is proof, yet again, of a linear

    relationship between skill values and

    increments in the industry. A slightly better

    calculated incentivizing structure could yield

    desirable results for Automobile & Allied

    Industries.

    2.56.6

    4.8

    1.54.8

    5.0

    2.52.5

    2.55.0

    1.3

    2.02.5

    1.8

    5.0

    1.53.0

    6.0

    1.3

    6.0

    6.55.3

    6.0

    1.5

    6.04.5

    6.0

    1.5

    6.04.8

    5.0

    4.0

    6.54.5

    7.0

    Functional

    1.52.0

    2.8

    4.8

    ACT CRA FMS TDV RSP Profile

    Profile DFM JIR MEG

    MMC PEG

    Transactional CommunicationRelationshipFunctional

  • 11

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    With a mostly positive, and reasonably high,

    incentive structure FMCD still reaps a fall in

    longevity. The drop is significant with two profiles,

    both of which get incremented.

    QAN and PSE, the two profiles with which

    increments are decent, but marginal, witness fairly

    sizable drops in longevity.

    BPR – the lowest skilled profile of the lot – gets an

    incentive boost and responds positively and

    adequately. VOF – the highest skilled profile –

    receives the lowest increment, which is also lower

    than the past year’s number, and loses marginally

    on longevity.

    Longevity

    Increment

    FMCD

    91.12% (-)

    7.93% (+)

    FunctionalTransactional CommunicationRelationship

    87.87% (-)

    4.24%(-)

    88.5% (-)

    4.71%(-)

    88.19% (-)

    7.77%(+)

    86.73% (-)

    8.14%(+)

    FMCG improves on a low incentive regime and

    rewards profiles better this year. The results are

    somewhat mixed, but better than the last year.

    The best results are, however, reserved for two

    lowly skilled profiles. BDE and FOS respond

    favourably to significant increases in increment

    levels – the former more than the latter.

    Regardless of the minimal increment/ lack of it, the

    higher-skilled profiles lose on longevity. SCE and

    SUP witness big dips in longevity scores.

    FMCG

    PSE Project & Service Engineer

    QAN Quality Analyzer

    ISDIn-shop Demonstrator

    VOF Vigilance Officer

    PSE Project & Service Engineer

    Longevity

    Increment

    91.14% (+)

    5.58% (+)

    FunctionalTransactional CommunicationRelationship

    90.69% (~)

    5.17% (+)

    89.22% (-)

    2.82%(-)

    93.49% (-)

    5.51%(+)

    90.73%

    3.16%(-)

    BDEBusiness Development

    Executive

    FOSFeet on Street Sales

    SPR Sales Promoter

    SCE Supply Chain Executive

    SUP Supervisor

    Not rewarding its higher talented profiles

    costs the FMCG industry in terms of increased

    attrition. Thankfully, the attrition rates are

    well under 10% in most cases and the industry

    can, perhaps, look at a more equitable reward

    structure.

    The low-skill bias over the past year in FMCD

    continues and results in loss in longevity for

    the high-skilled across the board.

    3.32.5

    6.5

    0.6

    1.87.5

    5.88.0

    2.56.0

    4.85.0

    1.56.0

    4.85.0

    6.04.8

    5.0

    3.03.0

    2.97.0

    2.52.5

    2.57.0

    1.63.3

    2.56.5

    4.0

    1.87.0

    3.58.0

    4.86.0

    4.57.0

    PSE VOF ISD QAN PSEProfile

    Profile BDE FOS SPR SCE SUP

  • 12

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    With another dose of marginal increase in

    increments, the Industrial Manufacturing & Allied

    industry mostly loses on talent and labour

    retention rates.

    The good news, however, is that CAE – a high-

    skilled profile – marginally increases longevity

    while receiving a small raise in a small increment.

    Profiles that are rewarded with better increments –

    CMT, PEX and SFO – do not reciprocate and, in fact,

    exhibit significant losses in longevity scores.

    Longevity

    Increment

    INDUSTRIAL MANUFACTURING & ALLIED

    90.04% (+)

    3.17%(-)

    FunctionalTransactional CommunicationRelationship

    91.33% (-)

    6.13% (+)

    92.72% (+)

    4.26% (-)

    90.74% (-)

    5.99% (+)

    92.58% (-)

    4.79% (+)

    With better increments for higher skilled profiles,

    the Power & Energy industry gains well on

    longevity – especially for the very profiles it

    rewards well.

    CHE and PRS – two of the higher rated profiles –

    get rewarded, the second more so, and deliver

    significant increases in longevity.

    A marginally higher increment – compared with

    the past year – does not work for another high-

    rated profile, however. QFM dips in longevity

    despite a small increase in incentive.

    POWER & ENERGY

    SFO Safety Officer

    PEX Production Executive

    MEG Mechanical Engineer

    CMT Line Chemist

    CAECAD Engineer

    Longevity

    Increment

    89.93% (+)

    4.27%(-)

    FunctionalTransactional CommunicationRelationship

    92.33% (+)

    7.11%(+)

    90.03% (-)

    5.92%(-)

    88.26% (+)

    9.13% (+)

    87.11% (-)

    6.47%(+)

    QFM Quality Foreman

    PRS Production Supervisor

    EEGElectrical Engineer

    CHE Chemical Engineer

    QATQuality Technician

    The Power & Energy industry seems to have

    set its priorities right and rewarded higher-

    ranked profiles with sizable increments. The

    results are commensurate and put the

    industry back on track with longevity after the

    not-so-desirable results of the past year.

    The Industrial Manufacturing & Allied industry

    is in need for a more relevant and handsomer

    reward structure, without which it might

    continue to face retention problems,

    especially with high quality talent.

    6.57.0

    5.37.0

    1.86.0

    3.37.0

    3.36.5

    5.66.0

    7.37.0

    3.58.0

    1.56.0

    5.56.0

    1.83.0

    2.56.0

    4.5

    4.86.0

    4.5

    4.86.0

    4.5

    2.56.5

    5.0

    6.0

    7.0

    6.0

    4.5

    6.0

    CAE CMT MEG PEX SFO Profile

    Profile QAT CHE EEG PRS QFM

  • 13

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    Given that an inverse relationship exists between

    skills and longevity, BFSI tries its hand rather

    unsuccessfully at incrementing, and ends up

    having mostly undesirable levels of attrition on

    hand.

    This attempt, however, needs to be seen for what it

    is: a steady and continuing increase in increments

    from rather low levels. Apparently, the stimuli are

    not strong enough yet and results, therefore, will

    take time.

    Nowhere is the ungainly effect of inadequate

    increments more apparent than with CSH. The

    lowest ranked profile refuses to respond positively

    to a significant improvement in increment. LAD – a

    higher ranked profile – displays a very similar

    effect.

    The lone positive result is for the highest ranked

    profile – the FLP – where the increment is raised by

    a huge 3.5%. This is the only consolation in an

    otherwise desolate situation for the industry.

    Longevity

    Increment

    BFSI

    90.72% (-)

    7.14% (+)

    FunctionalTransactional CommunicationRelationship

    92.35% (+)

    7.91% (+)

    89.9% (-)

    5.37%(+)

    92.52% (-)

    4.04%(-)

    92.77% (-)

    6.55% (+)

    From a lop-sided incentive structure to a uniformly

    positive one, Hospitality attempts to set things

    right across the board but seems to lose as much

    as it gains.

    The longevity gain with EVM – the highest ranked

    profile – is somewhat offset by a significant loss in

    longevity for RCP, a relatively low-skilled profile,

    and a marginal loss in longevity for RAT.

    The highest increment goes, however, to HUK, one

    of the lowest skilled profiles. It doesn’t disappoint

    and delivers an even higher longevity score than it

    earlier had.

    HOSPITALITY

    LAD Loan Advisor

    ISRInsurance Sales Representative

    FPL Financial Planner

    FLP Finance Loss Prevention

    Officer

    CSH Cashier

    Longevity

    Increment

    91.73% (~)

    7.37%(+)

    FunctionalTransactional CommunicationRelationship

    92.93% (+)

    9.71% (+)

    90.88% (-)

    7.33% (+)

    89.61% (-)

    5.76%(+)

    89.82% (+)

    6.18% (+)

    EVM Events Manager

    RCP Receptionist

    RAT Resort Attendant

    HUK House Keeping Assistant

    CHF Chef

    The Hospitality industry seems to attempt a

    homogeneous incentivizing structure. Given

    that increments had been low earlier, and that

    even the lowest skills get paid much better

    this year, it seems to have failed in retaining

    the best of talent as much as it should have.

    The BFSI industry risks the loss of

    longstanding and high levels of longevity. It

    seems to be attempting repair to this

    advantage eroding trend, but so far, the little-

    and-late treatment is failing to stem the rot.

    1.35.0

    3.85.0

    6.87.0

    5.0

    6.36.5

    4.8

    3.0

    7.0

    3.37.0

    5.07.0

    1.3

    6.0

    6.0

    5.07.5

    3.08.0

    1.87.0

    3.57.0

    7.37.0

    5.38.0

    7.0

    7.0

    3.02.9

    2.5

    CSH FLP FPL ISR LAD Profile

    Profile CHF HUK RAT RCP EVM

  • 14

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    The Healthcare industry manages to improve

    talent retention rates even while it decides to

    shave off increment rates almost across the board.

    With the lone exception of LBA – a lowly skilled

    profile – all others receive less increment. Three of

    the profiles improve on longevity despite reduction

    in increments.

    CCH and HPS, among the better skilled profiles,

    respond to negative movements in increment with

    significant increases in longevity. So does HIP – the

    highest skilled profile – and against a significant

    reduction in increment.

    Longevity

    Increment

    HEALTHCARE

    91.16% (+)

    10.27%(-)

    FunctionalTransactional CommunicationRelationship

    92.05% (+)

    9.53% (-)

    93.77% (+)

    12.92% (-)

    88.03% (-)

    9.17%(+)

    91.66% (+)

    9.58%(-)

    With modest to negative movement in increments,

    the IT industry has mixed longevity results on

    hand. The good news, however, is retention rates

    are up for higher skilled talent despite this trend.

    BAN and PRM, the highest skilled of the lot,

    reconcile to new realities and deliver greater, and

    significantly higher, longevity scores despite being

    rewarded lesser than the last year. The IT

    industry’s comparatively higher salary structure,

    coupled with a not-so-ebullient market ensures

    this works.

    The attrition rate only increase significantly for

    DVP despite a relatively higher increment this year.

    WDS is the other profile that loses significantly on

    longevity, although there is a reduction in

    increment in its case.

    INFORMATION TECHNOLOGY

    HPS Health Promotion

    Specialist

    LBALab Assistant

    MRE Medical Representative

    HIPHealth Insurance Promoter

    CCH CQL Chemist

    Longevity

    Increment

    87.66% (+)

    5.23% (-)

    FunctionalTransactional CommunicationRelationship

    88.15% (-)

    2.44% (+)

    90.48% (-)

    6.39% (+)

    91.02% (+)

    6.62% (-)

    90.11% (-)

    4.94% (-)

    WDS Web Designer

    PRM Program Manager

    DVP Developer

    DBA Database Administrator

    BAN Business Analyst

    A growing, and therefore an overall positive,

    hiring sentiment has perhaps helped the IT

    industry maintain retention rates at a

    reasonable high despite the low-to-negative

    increment raises. How long it can defy an

    equitable rewarding logic is anybody’s guess.

    That it can afford to, and has gone ahead with,

    lower increments for most profiles this year is

    Healthcare industry’s trump card. The

    industry defies market constraints of talent

    shortage and improves on longevity as well.

    2.56.5

    4.86.0

    6.55.1

    6.37.0

    2.0

    5.01.3

    1.53.0

    6.0

    4.36.5

    4.55.0

    6.57.0

    5.37.0

    1.86.0

    3.3

    3.36.5

    5.66.0

    7.37.0

    3.58.0

    1.56.0

    5.56.0

    7.0

    CCH HIP MRE LBA HPS Profile

    Profile DFM JIR MEG

    MMC PEG

  • 15

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    With marginal changes to the increment structure,

    the ITeS industry is perched between high and

    increasing increments for the higher skilled and

    low and reducing increments for the lower-skilled.

    Among the higher skilled profiles, with the

    exception of HDE, DAN and DTE get rewarded

    slightly better than the previous year. DAN

    responds positively in terms of longevity but DTE

    doesn’t.

    HDE seems to be a peculiar case of a high skilled

    profile with extremely high retention rates vis-à-

    vis low and falling increment rates.

    Longevity

    Increment

    ITeS

    91.76% (+)

    4.18% (-)

    FunctionalTransactional CommunicationRelationship

    91.52%

    4.38% (-)

    90.88% (+)

    8.14% (+)

    88.6% (-)

    7.44% (+)

    92.13% (-)

    3.18% (-)

    With a predominantly low magnitude increment

    structure, Retail sees mixed results with talent

    retention. Nil-or low-longevity mark two of its

    better skilled profiles: USM and CSE, respectively.

    With the lowest increment rates – although there is

    a marginal increase this year – for its best skilled

    profiles, Retail seems to be not displaying a pay for

    skills orientation.

    Naturally, the one significant gain Retail manages

    to garner is with WHS – its least skilled profile. The

    marginally higher increment it pays here is paid

    back in gratitude with a significant increase in

    longevity.

    The moderately skilled SRE and the highly skilled

    USM are the only profiles that have stable

    longevity scores despite modest increases in

    increment.

    RETAIL

    PRA Process Associate

    DTE Desktop Engineer

    DAN Data Analyst

    CSE Customer Service

    Executive

    HDE Help Desk Executive

    Longevity

    Increment

    90.31% (-)

    3.14% (+)

    FunctionalTransactional CommunicationRelationship

    91.89%

    8.2%(+)

    91.74% (+)

    4.45% (+)

    93.29% (~)

    2.73% (+)

    94.03% (+)

    5.33%(+)

    WHS Warehouse Supervisor

    ISS In-Shop Supervisor

    SRE Showroom Executive

    USM Unit Sales Manager

    WHS Warehouse Supervisor

    Retail seems to have not capitalized on last

    year’s favourable response to generous

    increments and to have lost some of the talent

    retention gains that might have potentially

    come its way.

    The ITeS industry continues to get away with

    an incentive structure without much of a

    pattern relative to skills. And it nevertheless

    manages to maintain high levels of longevity.

    6.57.0

    5.37.0

    1.86.0

    3.37.0

    3.36.5

    5.66.0

    7.37.0

    3.58.0

    1.5

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    1.86.0

    3.37.0

    3.36.5

    5.66.0

    7.37.0

    3.58.0

    1.56.0

    5.56.0

    HDE CSE DAN DTE PRA Profile

    Profile WHS USM SRE ISS WHS

  • 16

    SALARY, SKILLS, LONGEVITY & INCREMENT TRENDS

    Despite a longevity loss the Telecommunication

    industry suffered during the past, it decides to

    keep increments low or negative this year. It needs

    to be noted, however, that the increment levels are

    higher than in most other industries.

    The significant dip in longevity for NME comes with

    a marginal decrement for the profile. The previous

    year had witnessed a bigger fall in increment and a

    smaller dip in longevity for NME.

    TAS – the lowest skilled profile – receives a small

    decrement and a correspondingly small loss of

    longevity. TEG is not this fussy – it retains decent

    longevity rates even with a small decrement.

    Longevity

    Increment

    TELECOMMUNICATION

    92.95%

    9.91% (+)

    FunctionalTransactional CommunicationRelationship

    90.03% (-)

    5.38%(-)

    90.11% (-)

    8.72%(+)

    89.29% (-)

    7.29%(-)

    90.39% (~)

    6.86%(-)

    TEG Telecom Engineer

    TAS Technical Assistant

    RFE RF Engineer

    NME Network Monitoring

    Engineer

    TNO Trainee

    Network Operations

    The Telecommunication industry seems to be

    in consolidation mode with incentivizing

    talent. Accordingly, the results of longevity

    follow a mixed trend.

    1.53.0

    4.36.0

    1.56.5

    4.86.0

    2.56.6

    4.86.0

    3.01.8

    6.0

    1.56.0

    4.55.0

    TNO NME RFE TAS TEG Profile

  • SalaryReady Reckoner

    17

    About Salary Ready Reckoner

    This section of the Primer carries salaries paid for staff for profiles, across cities and functional domains for each of the 13 industry verticals. The salaries are pivoted on industry verticals indicative of specific profiles in the industry and organized by functional Domain and Experience levels (0-1yr, 1-3yrs, 3-5yrs) respectively.

    Under each function, the profiles would be color coded to differentiate profiles with different skill weights - the lower end of the color gradient would indicate few dimensional skills while the higher end would denote the multi/ high-end skill profiles.

    The salary figures are indicative and have been derived from the treatment of 2008 salaries. Please refer the 'Methodology' section for more information on the computation of salary figures.

    Illustration of Ready Reckoner

    Locations

    0-1 1-3 3-5

    Bangalore Location

    0-1 1-3 3-5 0-1 1-3 3-5

    Accounts

    Administration

    Domain

    Ahmedabad

    Domains

    97009700

    9700

    9700

    Experience Levels

    6300

    ICP - 1

    ICP - 2

    ICP - 3

    ICP - 1

    ICP - 2

    ICP - 3

    ICP - 1

    ICP - 2

    ICP - 3

    6400 7300 8200 7100 8300 10000 7000 7600 8500

    7200 8000 8400 7900 9600 12800 7500 9300 11000

    7100 8300 10000 7000 7600 8500 7900 9600 -

    4500 4800 8400 7900 9600 12800 7500 9300 11000

    7100 8300 10000 7000 7600 8500 7900 9600 -

    9400 7300 8200 7100 8300 10000 7000 7600 8500

    4500 4800 7900 9600 12800 7500 9300 11000

    7100 8300 10000 7000 7600 8500 7900 9600 -

    9400 7300 8200 7100 8300 10000 7000 7600 8500

    Salary Data

    4500 4800 7900 9600 12800 7500 9300 11000

    7100 8300 10000 7000 7600 8500 7900 9600 -

    9400 7300 8200 7100 8300 10000 7000 7600 8500

    www.teamlease.com

    SalaryPrimerTrend analysis and a compilation of salaries for permanent and temporary jobs across various functions, industries and cities in

    TMIndia by TeamLease

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    READY RECKONERAgriculture & Agrochemicals

  • 20

    Automobile & Allied IndustryREADY RECKONER

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  • READY RECKONER

    21

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  • 22

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