SAGlobal joins forces with leading ISVPartner to develop next generationMicrosoft Dynamics AX based DMS

BackgroundAs the automotive retail landscape continues to evolve, technology solution providers need to keep pace with the latest developments in technology. Faced with the challenges of legacy systems that limit the scope of services provided by dealers and manufacturers, the automotive dealers industry today is in need of highly flexible and scalable Dealer Management Systems (DMS) solutions that effectively cater to the needs of dealers.

The NeedCatering to over 150,000 automotive professionals in over 11,000 auto dealer-ships, the ISV Partner, , a premier provider of marketing performance systems for auto dealers, is constantly exploring ways to further their service offerings to the auto dealers and manufacturers industry.

In their latest endeavor to cater to the growing needs of the automotive dealers industry, they needed to migrate their existing software solution onto the Micro-soft Dynamics AX platform with cloud hosted functionality. The DMS needed to be highly integrated to support all aspects of dealership operations.

The SolutionThe ISV Partner was in search of a leading Microsoft Dynamics AX develop-ment partner to develop a DMS based on Microsoft AX. In their search for the ideal development partner, SAGlobal was recommended by Microsoft as one among 3 power vendors for Microsoft Dynamics based development. After an extensive and rigorous qualification process, they chose SAGlobal as the partner with the ideal expertise and experience to develop the DMS solution they required.

Involved from a very early stage of development, SAGlobal worked with the ISV Partner to define a solution strategy that would not only help dealers serve their clients and employees better but also empower various internal teams by effectively integrating data from different sources and providing valuable business insights.

By leveraging the extensive automotive DMS expertise of the ISV Partner and our extensive expertise on Microsoft Dynamics AX, we successfully migrated and added functionality to their legacy DMS system with minimal disruption to their operations enabling maximum cost efficiency.

Case Study: ISV Product Development

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One of the largest resource poolsof Microsoft Dynamics AX profes-sionals globally

Large consulting team with seniorconsultants that average over 12years of ERP consulting experience

Extensive experience in consulting,core Dynamics AX developmentand critical Microsoft Dynamics AXescalation projects

SAGlobal was the first organizationto work with Microsoft on theoutsource development of AX inIndia

Vast industry focus with extensiveexperience in varied verticalsacross geographies

SAGlobalDevelopment Center

AX 2012

The highlights of the solution offered include the following:

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Caters to different types of dealership organizations – with Single entity or Multiple entities

Single database with fully integrated DMS modules

Complete inventory management including purchasing, stocking and sales routines that are fully integrated with ledger accounts and utilizestandard system routines

Established links between vehicle and customer records to limit duplica-tion of data input and data entry errors as well as improve dataquality for analysis and sales prospecting

Vehicle, Parts and Service modules that caters to individual departmen-tal requirements and full integration of these modules with Purchase,Sales and General ledger modules

Integrated Finance and Insurance module for sales process analysis and enhanced automotive financing processes

Complete controlled Vehicle Administration process, from supplier order to receipt

Retrievable vehicle life cycle and vehicle service history

Provides excellence in customer service through strong process driven approaches from appointment handling to repair order processing

Integrated web services for desking and subsequent deal processing

End-to-end functional testing for cloud functionality

External application Enterprise Portal Pages (Web browser) Microsoft Dynamics AX Windows client

Office add-in

File/MSMQ/WCF

File WCF

ODBC

WCFRPC RPC

HTTP(S) HTTP(S) HTTP(S)

ApplicationPages Usding

ASP.NET

ReportViewerControl

ApplicationPages Using

MorphXFormsRole Center Pages

Web server/ reporting/ integration farm

Finance and Insurance

BusinessOverview Web Part

Report ViewerWeb Part

Role Center Pages

BusinessOverview Web Part

Report ViewerWeb Part

FileSystems

BizTalkServer

MSMQWCF

ServicesHelp

Server

WCFAdapter BC .NET

Integration Host

SessionManagemenet

TransactionManagement

Security x++ Runtime

Tracing/Logging

User Query

System Services Application Services

.NET Fremwork 4.0

SharePoint

MetadataService

CustomServices

WCF

Work Flow

...

DocumentServices

CnnectionPooling

ContentDatabase

ConfigurationDatabase

Microsoft Dynamics AX

OLTP DB Meta DataIDB

Business Inteligence

SSRS Database SSAS Database

Application Object Server

SQL Server

SRSS)SII(revreS noitamrofnI tenretnI SSAS

EP Framework EP FrameworkMicrosoft Dynamics AXReporting Extensions

SQL Server AnalysisServices Runtime

SharePointTechnical

Architecture

Let’s talkinfo@SAGlobal.com

www.saglobal.com

Americas: +1 877-877-2266 ext. 703

EMEA: +44 (0) 2921 055902

APAC: +91 80 6733 8215

The BenefitsOffering a host of benefits, SAGlobal was able to cater to the ISV Partner’s specific requirements. The benefits realized by them included:

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Comprehensive Microsoft Dynamics Migration Services – Without having to build a large team for this project, the Partner was able to use a large team of over 50 in-house highly skilled Microsoft Dynamics professionals with in-depth knowledge on AX 2012 and HTML5, to successfully migrate their DMS offering onto the Microsoft Dynamics AX platform.

Low Total Cost of Ownership - Offering comprehensive Microsoft Dynamics AX product development and migration services including development, automated tests, documentation, and product mainte-nance services, SAGlobal enabled The ISV Partner to gain considerable cost savings without the need to hire, train and retain in-house Microsoft Dynamics AX professionals.

Core Competency Focus - With SAGlobal handling the entire Microsoft Dynamics AX migration process, The ISV Partner was able to focus on their business-as-usual operations with just a small team assigned to manage the product migration.

Expedited Project Turnaround Time – with the time saved on ramping up an internal team, The ISV Partner was able to significantly reduce time to market by entrusting the Microsoft Dynamics AX development services to SAGlobal.

Comprehensive Support Services - Rendering functional and core technical global support, SAGlobal empowered them with extensive support services through the pilot project implementations.

Complete Project Control - With high security, transparency, confidential-ity and in-depth reporting measures in place, SAGlobal offered The ISV Partner complete control over every phase of the project.

Flexibility and Scalability - SAGlobal offered The ISV Partner flexible and scalable engagement models allowing the project team size to be ramped up or scaled down based on the project needs.

Industry Specific Solution - Leveraging the extensive automotive DMS expertise of the Partner, SAGlobal catered to all aspects of dealership operations and met the requirements, processes and complexities specific to the automotive dealer industry.

For more informationabout services onMicrosoft Dynamics AX, click here

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