Copyright 2015, FCA US LLC, All Rights Reserved (wah)

April 2015 Dealer Service Instructions for:

Safety Recall P67 / NHTSA 14V-643

Occupant Restraint Control Module

2014 (WD) Dodge Durango

(WK) Jeep Grand Cherokee

NOTE: This recall applies only to the above vehicles built through June 28, 2014

(MDH 062813).

The Occupant Restraint Control (ORC) module on about 125,500 of the above

vehicles may develop an internal fault. A coating on the ORC module printed

circuit boards may have been improperly applied during the manufacturing

process. If the coating was applied incorrectly, lead salts may form and cause a

resistive short across the ORC module printed circuit board(s). Atmospheric

humidity may increase the potential for this condition. This could cause the airbag

warning lamp to illuminate and potentially disable the passive restraint system.

This could cause an increased risk of injury during certain crash conditions.

The ORC module must be replaced on all involved vehicles.

Models

IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory.

Federal law requires you to complete this recall service on these vehicles before retail

delivery. Dealers should also consider this requirement to apply to used vehicle inventory and

should perform this recall on vehicles in for service. Involved vehicles can be determined by

using the VIP inquiry process.

Subject

Repair

Safety Recall P67 – Occupant Restraint Control Module Page 2

Part Number Description

CBP1P673AA Module, ORC (WK models with sales code YAB)

CBP1P674AA Module, ORC (WK models without sales code YAB)

CBP1P675AA Module, ORC (all WD models)

Each dealer to whom vehicles in the recall were assigned will receive enough

ORC modules to service about 20% of those vehicles.

The following special tools are required to perform this repair:

NPN wiTECH VCI Pod Kit

NPN Laptop Computer

NPN wiTECH Software

Parts Information

Special Tools

Safety Recall P67 – Occupant Restraint Control Module Page 3

1. Open the hood and locate the Power Distribution Center (PDC).

2. Open the PDC cover and pull the ORC module fuses (fuse numbers F85 and

F86) (Figure 1).

NOTE: Fuse locations are listed on the inside of the PDC cover (Figure 1).

Service Procedure

Figure 1 – ORC Module Fuse

POWER DISTRIBUTION

CENTER

ORC MODULE

FUSES F85 AND F86

Safety Recall P67 – Occupant Restraint Control Module Page 4

3. Use the following procedure to

partially remove the center console:

a. For WK models only, remove and

save the gear shift handle top

cover (Figure 2).

b. For WK models only, remove

and save the gear shift handle

retaining screw located under the

top cover (Figure 2).

c. For WK models only, remove and

save the gear shift handle knob

(Figure 2).

d. Remove and save the center console top panel.

e. Remove and save the center console right and left side panels (Figure 3).

Service Procedure (Continued)

Figure 2 – Gear Shift

Figure 3 – Console Side Panels (right side shown)

TOP COVER

GEAR SHIFT HANDLE RETAINING SCREW

GEAR SHIFT HANDLE

CENTER CONSOLE

SIDE PANEL

Safety Recall P67 – Occupant Restraint Control Module Page 5

f. Remove and save the four console

mounting screws located behind

the side panels (two per side).

g. Disconnect the grey electrical

connector (Figure 4).

h. Move both front seats to the full

forward position.

i. Remove and save the center

console rear retaining bolt plastic

covers (Figure 5).

j. Remove and save the center

console rear retaining bolts

(Figure 5).

Service Procedure (Continued)

Figure 4 – Grey Electrical Connector

Figure 5 – Center Console Rear Retaining Bolts (right side shown)

GREY ELECTRICAL

CONNECTOR

CENTER CONSOLE REAR RETAINING

BOLT

CENTER CONSOLE REAR RETAINING BOLT

PLASTIC COVER

Safety Recall P67 – Occupant Restraint Control Module Page 6

k. Disconnect the center

console large flat electrical

connector located under the

passenger front seat

(Figure 6).

l. Carefully lift the back of the

center console up and install

a prop rod or equivalent

(Figure 7).

Service Procedure (Continued)

Figure 6 – Electrical Connector

Figure 7 – Prop Up Back of Console

ELECTRICAL CONNECTOR LOCATED UNDER

PASSENGER SEAT

PROP-UP THE BACK OF THE CENTER CONSOLE

TO GAIN ACCESS TO THE ORC MODULE

ORC

MODULE

Safety Recall P67 – Occupant Restraint Control Module Page 7

WARNING: To avoid serious or fatal injury on vehicles equipped with side

curtain airbags, disable the Supplemental Restraint System (SRS) before

attempting any Occupant Restraint Controller (ORC) module service. The

ORC module may contain a rollover sensor, which enables the system to

deploy the side SRS components in the event of a vehicle rollover event. If an

ORC module containing a rollover sensor is accidentally rolled during service

while still connected to battery power, the side SRS components will deploy.

Disconnect and isolate the battery negative (ground) cable, then wait two

minutes for the system capacitor to discharge before performing further

service. This is the only sure way to disable the SRS. Failure to take the

proper precautions could result in accidental airbag deployment.

WARNING: To avoid serious or fatal injury, never strike or drop the ORC

module, as it can damage the impact sensor or affect its calibration. The ORC

module contains the impact sensor, which enables the system to deploy the

Supplemental Restraint System (SRS) components. If an ORC module is

accidentally dropped during service, the module must be scrapped and

replaced with a new unit. Failure to observe this warning could result in

accidental, incomplete, or improper SRS component deployment.

4. Disconnect and isolate the negative cable from the battery (Figure 8). Wait two

minutes for the system capacitor to discharge before further service.

Service Procedure (Continued)

PASSENGER SIDE

FRONT SEAT TRACK

Figure 8 – Disconnect Negative Battery Cable

BATTERY NEGATIVE BATTERY

POST

NEGATIVE BATTERY TERMINAL

Safety Recall P67 – Occupant Restraint Control Module Page 8

5. Disconnect the instrument panel and body wire harness electrical connectors

from the ORC module.

NOTE: To disconnect the wire harness electrical connectors from the ORC

module, depress the release tab and lift the lever arm to the fully open

position on each electrical connector (Figure 9).

NOTE: Disconnecting the smaller electrical connector first will allow easier

access for disconnecting the large electrical connector.

Service Procedure (Continued)

Figure 9 – ORC Module Yellow Electrical Connectors

ORC MODULE

ORC MODULE ELECTRICAL

CONNECTORS

Safety Recall P67 – Occupant Restraint Control Module Page 9

6. Remove and save the two bolts and

one nut that secure the ORC module

to the vehicle.

7. Remove and discard the original

ORC module from the vehicle

(Figure 10).

CAUTION: Do not remove the

metal plate located under the ORC

module (Figure 10).

8. Carefully position the new ORC

module onto the weld stud at the right

front corner of the ORC module.

NOTE: When the ORC is correctly

positioned, the orientation arrow on the ORC label will be pointed forward

in the vehicle.

9. Loosely install the nut that secures the ORC module to the vehicle.

10. Align the mounting holes on the left side of the ORC module.

11. Install the two bolts that secure the ORC module. Tighten the bolts to 62 in. lbs.

(7 N·m).

12. Tighten the nut that secures the ORC module to 62 in. lbs. (7 N·m).

13. Connect the electrical connectors to the ORC module connector receptacles.

CAUTION: Be certain that the latches on both ORC module electrical

connectors are fully engaged.

14. Lower the center console into position.

Service Procedure (Continued)

Figure 10 – ORC Module

METAL PLATE

ORC MODULE

Safety Recall P67 – Occupant Restraint Control Module Page 10

15. Use the following procedure to install the center console:

a. Connect the center console large flat electrical connector located under the

passenger front seat (Figure 6).

b. Install the center console rear retaining bolts (Figure 5).

c. Install the center console rear retaining bolt plastic covers (Figure 5).

d. Connect the negative battery cable.

e. Move both front seats to the full rearward position.

f. Connect the grey electrical connector on the center console (Figure 4).

g. Install the four console mounting screws located behind the side panels (two

per side).

h. Install the center console right and left side panels (Figure 3).

i. Install the center console top panel.

j. For WK models only, install the gear shift handle knob (Figure 2).

k. For WK models only, install the gear shift handle retaining screw located

under the top cover (Figure 2).

l. For WK models only, install the gear shift handle top cover (Figure 2).

16. Connect the wiTECH scan tool and start a session.

17. Cycle the ignition key to the “ON” position.

18. With the vehicle unoccupied, install the ORC module fuses (fuse F85 and F86)

(Figure 1).

19. Wait two minutes.

20. Erase all Diagnostic Trouble Codes (DTC’s).

Service Procedure (Continued)

Safety Recall P67 – Occupant Restraint Control Module Page 11

21. Use the following procedure to reset the ORC module:

a. From the “Vehicle View” screen, select the “ORC” icon.

b. Select the “Misc. Functions” tab.

c. Select “Initialize ORC” from the list.

d. Follow the wiTECH screen prompts to complete the initialization process.

e. Once the initialization process is complete, wait one minute and then clear all

DTC’s.

f. Return to the “Vehicle View” screen.

g. From the “Vehicle View” screen, select the “ABS” icon.

h. Select the “Misc. Functions” tab.

i. Select “ABS Initialization” from the list.

j. Follow the wiTECH screen prompts to complete the initialization process.

k. Once the initialization process is complete, clear all DTC’s.

22. Remove the wiTECH scan tool from the vehicle.

23. Return the vehicle to the customer.

Service Procedure (Continued)

Safety Recall P67 – Occupant Restraint Control Module Page 12

Claims for vehicles that have been serviced must be submitted on the

DealerCONNECT Claim Entry Screen located on the Service tab. Claims

submitted will be used by Chrysler to record recall service completions and

provide dealer payments.

Use the following labor operation number and time allowance:

Labor Operation Time

Number Allowance

Replace ORC module 08-P6-71-82 0.8 hours

Add the cost of the recall parts package plus applicable dealer allowance to your

claim.

NOTE: See the Warranty Administration Manual, Recall Claim Processing

Section, for complete recall claim processing instructions.

To view this notification on DealerCONNECT, select “Global Recall System” on

the Service tab, then click on the description of this notification.

All involved vehicle owners known to Chrysler are being notified of the service

requirement by first class mail. They are requested to schedule appointments for this

service with their dealers. A generic copy of the owner letter is attached.

Enclosed with each owner letter is an Owner Notification postcard to allow owners

to update our records if applicable.

Completion Reporting and Reimbursement

Dealer Notification

Owner Notification and Service Scheduling

Safety Recall P67 – Occupant Restraint Control Module Page 13

All involved vehicles have been entered into the DealerCONNECT Global Recall

System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated VIN list of their incomplete

vehicles. The owner’s name, address and phone number are listed if known.

Completed vehicles are removed from GRS within several days of repair claim

submission.

To use this system, click on the “Service” tab and then click on “Global Recall

System.” Your dealer’s VIN list for each recall displayed can be sorted by: those

vehicles that were unsold at recall launch, those with a phone number, city, zip

code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery.

Dealers should also use the VIN list to follow up with all owners to schedule

appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that

was obtained from the Department of Motor Vehicles of various states. Use of this information

is permitted for this recall only and is strictly prohibited from all other use.

If you have any questions or need assistance in completing this action, please

contact your Service and Parts District Manager.

Customer Services / Field Operations

Chrysler Group LLC

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up

Additional Information

______________________________________________________________________________________

IMPORTANT SAFETY RECALL P67 / NHTSA 14V-643

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle

Safety Act.

Dear: (Name)

Chrysler has decided that a defect, which relates to motor vehicle safety, exists in certain 2014 model

year Dodge Durango and Jeep® Grand Cherokee vehicles.

The problem is... The Occupant Restraint Control (ORC) module in your vehicle may develop an

internal fault. A coating on the ORC module printed circuit boards may have

been improperly applied during the manufacturing process. If the coating was

applied incorrectly, lead salts may form and cause a resistive short across the

ORC module printed circuit board(s). Atmospheric humidity may increase the

potential for this condition. This could cause the airbag warning lamp to

illuminate and potentially disable the passive restraint system. This could cause

an increased risk of injury during certain crash conditions.

What your dealer

will do...

Chrysler will repair your vehicle free of charge (parts and labor). To do this,

your dealer will replace the ORC module assembly. The work will take about one

hour to complete. However, additional time may be necessary depending on service

schedules.

What you must

do to ensure your

safety...

Simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule

a service appointment. Ask the dealer to hold the part for your vehicle or to order it

before your appointment. Please bring this letter with you to your dealer.

If you need

help...

If you have questions or concerns which your dealer is unable to resolve, please

contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.

Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed

on the card apply to you or your vehicle. If you have further questions go to recalls.mopar.com.

If you have already experienced this specific condition and have paid to have it repaired, you may mail

your original receipts and proof of payment to the following address for reimbursement consideration:

FCA US Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall

Reimbursement. Once we receive and validate the required documents, reimbursement will be sent to you

within 60 days. If you’ve had previous repairs and/or reimbursement you may still need to have the recall

repair performed on your vehicle.

If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you

may submit a written complaint to the Administrator, National Highway Traffic Safety Administration,

1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at

1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your

attention to this important matter.

Customer Services / Field Operations

FCA US LLC

Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

OCCUPANT RESTRAINT CONTROL MODULE