Safety on Facebook

Julie de BailliencourtSafety Policy Manager EMEA

• For the Facebook CommunityPolicies• To help people resolve problemsTools• At every point in the serviceHelp• To complement our expertisePartnerships• To keep on improvingFeedback

How we think about safety

• 1 billion people a day

• 1.5 billion people a month

• 350 million videos uploaded a day

• Billions of messages a day

Our policies govern…▪ Direct threats▪ Self Harm▪ Violent groups▪ Harmful activity▪ Bullying/Harassment▪ Sexual violence▪ Exploitation ▪ Nudity and sexual

content▪ Hate Speech

▪ Graphic violence▪ Offensive humor▪ Fake names▪ Fake accounts▪ Financial fraud▪ Commercial spam▪ Identity Theft▪ Hacked accounts▪ Deceased members

Please consult our detailed community standards: www.facebook.com/communitystandards

Tools

• Privacy tools• Tag approval• Unfollowing someone • Unfriending someone• Blocking someone• Reporting someone or

something to facebook

You don’t have to be on Facebook to report something to Facebook. See more: https://www.facebook.com/help/434138713297607/

What do people report?• Sports, sports, sports.

• Celebrities

• Family arguments

• The unofficial dislike button?

• Reporting is 100% confidential.

• Any piece of content on Facebook can be reported.

• Always report the potentially abusive piece of content itself.

• Encourage people to report content that is about them.

• Reporting once is enough.

About reporting

▪ Reports are queued for investigation and manually reviewed by a team of real people.

▪ Teams of experts across the globe.

▪ We evaluate the content based on our community standards and prioritize by risk of real world harm.

▪ Facebook closes the loop: all your reports are in the Support Inbox.

What happens after you report

Teens

The online landscape

“Children are going online more, at younger ages, and in more diverse ways.” EU Kids Online (2014 report)

▪ Search restrictions to protect teens▪ Dedicated operations team: 24/7 support from Facebook▪ Tagging, Privacy, Friend requests▪ Since February 2015, age-gating and content warnings.▪ Same access to tools and reporting mechanism, with adapted

language

Facebook safety features for under 18’s

Projects

Legacy

- Academic researchers- Safety experts- Non profit - Industry / technology partners- Elected officials- Law enforcement

Who we work with