safety committees in long term care ltc insurance services, llc
TRANSCRIPT
Safety Committees in Long Term Care
LTC Insurance Services, LLC
Purpose of a Safety Committee
Gives employees a voice regarding their own safety at work
Advances the importance of employee safety on a regular basis
Enhances overall Safety Program which◦Saves WC premium dollars◦Reduces OSHA recordable cases◦Creates a better workplace, retain employees◦Reduces risk of fines, penalties
Safety Committee Basics
Must occur monthlyLed by the Administrator whenever possibleMust have a recorder, separate from leaderMust capture minutes in TELS (www.tels.net)Ideally more than 50% front line employeesRepresentatives from all departments and
shifts whenever possibleEmployees involved in recent incidents to
attend
Our Committees Are Unique
80% of discussions should be focused on changing employee behaviors (choices)◦How employees do the job, decisions made◦How and Why incidents occur
Resident Transfers, Repositioning, Lift, Push, Pull Slips, Trips and Falls Combative / Aggressive Resident Behaviors
20% on environmental issues◦Inspections of conditions
Structure and Flow of SC
Pick a specific, recurring day & stick to it◦e.g. Third Thursday of the month at 2pm
Everyone comes prepared, knows rules◦Safety Committee members aren’t just
members one hour per month…◦24/7 – 365◦Opportunity to make a difference◦Opportunity to get advanced training &
responsibilities, build ownership and pride
Minutes Form
Safety Committee Minutes
Goals of the Safety Committee
Measurable, Achievable, & Within the power of the Safety Committee◦Goal of 98% of CNA’s wearing Gait Belts during
random audits◦Goal of 95% of all audited beds have the cords
and hoses well controlled, not trip hazards◦Goal of 95% of all CNA’s interviewed correctly
answer a resident transfer / reposition question◦Goal of 100% compliance with slip-resistant
footwear in Dietary during random audits
Safety Committee Minutes
Structure & Flow (continued)
Old business from last meetingInspections done: Outliers, major issues
◦Review Department-Specific Inspection FormsInjuries since last meeting
◦Injured employee speaks to how, why & what could have been done differently
◦SC is supportive & focused on house-wide prevention not individual blame
◦Specific future tasks must come from these discussions and be recorded in minutes
Trends
Start with OSHA logs for 5 prior yearsMaintain “Incident Only” or “Near Miss”
file
Trending Employee Incidents
Long term trends of employee incidents are often overlooked◦A formal Trend Analysis is the best tool to
uncover less obvious trends Look at 5 years if you can otherwise 3 years Use a tool to capture important characteristics
◦Do a full written Trend Analysis once, then update each month
Discuss the different trends as a committee and assign tasks to address or investigate further
Action Plan
Safety Issues / Action Plan
Assigns specific tasks to members and non-members with due dates◦For specific, non-recurring tasks◦To collect more information, eliminate an
exposure, reduce a risk◦Finite due date, never “ongoing”
Should address the 3 Major Loss Sources◦Resident Transfers, Repositioning, Lift, Push…◦Slips, Trips and Falls Prevention◦Combative / Aggressive Resident Behaviors
Action / Task Plans
Plan is a Roadmap to reach higher staff awareness of risks, of programs, of issues to prevent accidents
Must impact employee choices, decisions
Example Items on Action Plan
SAFETY ISSUE
TASKS ASSIGNED RESPONSIBILITY DUE DATE
<50% of CNA’s wearing gait belts. Need >95% compliant
1. Training2. Observation3. Positive
reinforcement4. Consequences5. Periodic Checks
1. SDC2. All Managers3. All Managers4. DON5. All Managers
Achieve >95% usage by 11/1/2012
Bed cord tripping hazards in 50% of rooms
1. Education on hazards
2. Concierge rounds3. SC Rounds4. Room inspection
tracking tool
1. SDC & Maint.2. Managers3. Safety
committee4. Risk Manager
Achieve <10% of rooms having cord issues by 12/1/2012
“Corporate” Safety Programs
In the OSHA & Loss Prevention ManualMembers need to understand these
programs, know when they apply◦Discuss each program in some depth◦Address non-compliant areas in Action Plan
Once knowledgeable on each, the SC identifies ways to increase awareness◦Put tasks on the action plan if warranted◦All staff should understand the basics of each
Helping New Hires Succeed
Safety Committee members connect with new hires: ◦Answer questions, ◦Provide support and guidance◦Demonstrate good techniques,
use of equipment, how to find information
◦Report back any issues to SDC or DON
Training & the Safety Committee
What training took place since last meeting◦Did house-wide training take
place for all root causes of recent employee incidents?
◦Are the covered concepts being practiced? Was the training effective?
Compliance observed?
In-Services & Training
What training will occur in next 30 days◦Do we need to address new issues?
Should other topics be added to training calendar? Are trends indicating we change tactics?
How can the Safety Committee work with Staff Development to enhance training, increase awareness, increase efficiency, increase effectiveness and verify that training is implemented◦Safety Committee can help observe behaviors
Safety Awareness
Adults learn through seeing it done then doing the task
Provide opportunities for hands-on tasks
Safety Topic of the Month
Designed to keep all homes on track & provide opportunities for unrelenting topic coverage to address loss sources
Can be as simple or as complex as you want but don’t just rely on in-services
Activities outside of the norm will engage staff differently, increase chances of information retention
Safety Incentives
To recognize and reward efforts to improve employee safety◦Focused on positive employee behaviors and
actions◦Must take action to get a reward, not just be
presentTo encourage reporting of issues & incidents
◦Any perception that the incentive program may contribute to employees not reporting incidents needs immediate attention
Use the eligible money every month◦Give away SRMax Slip Resistant Shoes◦Follow the required process, receipts, etc.
FAQ, Summary & Conclusion
Front line employees have the best ideasSC meetings should be fixed, not pushedPost the minutes of the last meeting and
the agenda for the next meetingRecognize your SC membersKeep it less than 60 minutes, facilitateRotate members after about 4-6 months,
one at a time, maintain continuityNot just a once-a-month responsibilitySC members are ambassadors for safety
Finally…
Keep it fun, get creativeGet out of the conference room every so
often, be visibleInteraction should be positive and
constructive, respectful – everybody has an opinion but keep it focused◦Resident Transfers / Repositioning / Body
Mechanics◦Slips, Trips, Falls◦Combative / Aggressive Resident Behaviors
Visit our Safety Committee page
Questions?
Contact Us for Help & Ideas◦Use the website
http://www.ltcinsuranceservices-safety.yolasite.com/ Intranet, Risk Management, Workers’ Comp.
◦Email: [email protected]◦Call: 727-365-4887