safety at work lake washington institute of technology 25 september 2014 presented by: kevin st....
TRANSCRIPT
Safety at WorkLake Washington Institute of Technology
25 September 2014
Presented by:Kevin St. Jacques, Psy.D., LMHC
Copyright 2014
Today we will learn…
How to manage ourselves in a crisis How to de-escalate an aggressive
individual How to stay safe
Who is this guy?
USAF Anthropology Psychology De-escalation Violence reduction
What is this thing we call aggression?
Survival
Fight-Flight-Freeze Fear Response Externalized Fear
Cycle of Aggression
Violence Safety
Rage Control
Anger Congruence
*Triggering Event(s) Post-Crisis
Depression
Anger vs. Rage
Anger Anger is an emotion Anger “fuels” the
discussion, has a goal Sends a message
Internal External
Look at your own reaction/use as gauge
Rage Rage is an attempt to dis-
inhibit self Unleashing from what is
holding them Rage is destructive
It’s not personal unless you make it so
Hurrying Slowly
Rules of Self Control
I don’t have to agree that we are in an argument I don’t have to give back what I get It’s not personal unless I make it so
Intuition
Circular Breathing
East Indian Warriors Not a “time-out” Practice Two variations When to use
Circular Breathing Method #1
Sit comfortably with feet on the floor Eyes open Breathe in through nose Imagine the air traveling down your body Pause Exhale, imagining the air looping back up
and out your nose
Interpersonal Space
The Bubble Texture
Nuances in the behaviour
Do Not: Trespass another’s
space Let others Trespass
yours
Body Language
Stance Arms/hands Eyes Barriers
Verbal Communication
Volume Tone Content Choices Consequences
De-escalation
Acknowledge Feelings
Find Area of Agreement
Set Boundaries
Ladder Technique
Choose most dangerous behavior
If de-escalation works, continue…
Voice strong and forceful
Personal Safety
Valuables Report suspicious individuals Buddy system for walking to parking lot Signs of potential violence Emergency plan
Discussion and Questions
Contact Information
Kevin St. Jacques, PsyD, LMHC
206.495.8562
Ellis Amdur, MA, NCC, CMHS
www.edgwwork.info
206.781.3588
Disclaimer The information in this resource does not stand alone. Edgework and St Jacques Consulting
Group. LLC take no responsibility for anyone attempting to implement the methods outlined in this presentation without training by a certified representative of Edgework (listed on the Edgework website), or under specific licensing agreements in train-the-trainer programs.
Edgework/St Jacques Consulting Group, LLC intellectual property, both written materials and information presented in training seminars, may not be used in teaching without express written permission. No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, without permission in writing from:
St Jacques Consulting Group, LLC
17508 20th Drive SE
Bothell, WA 98012
Contact Edgework for nine profession-specific books on de-escalation of aggression and communication with mentally ill individuals by Ellis Amdur, including Grace Under Fire, and