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Safety and Logistics Management Report Queen Victoria Market Precinct Renewal

3 December 2019 Cardno i

Safety and Logistics Management Report

Queen Victoria Market Precinct Renewal

V190639

Prepared for

City of Melbourne

3 December 2019


© Cardno. Copyright in the whole and every part of this document belongs to Cardno and may not be used, sold, transferred, copied or reproduced in whole or in part in any manner or form or in or on any media to any person other than by agreement with Cardno.

This document is produced by Cardno solely for the benefit and use by the client in accordance with the terms of the engagement. Cardno does not and shall not assume any responsibility or liability whatsoever to any third party arising out of any use or reliance by any third party on the content of this document.

Our report is based on information made available by the client. The validity and comprehensiveness of supplied information has not been independently verified and, for the purposes of this report, it is assumed that the information provided to Cardno is both complete and accurate. Whilst, to the best of our knowledge, the information contained in this report is accurate at the date of issue, changes may occur to the site conditions, the site context or the applicable planning framework. This report should not be used after any such changes without consulting the provider of the report or a suitably qualified person.

V190639 | 3 December 2019 | Commercial in Confidence ii

Contact Information Document Information

Cardno Victoria Pty Ltd

ABN 47 106 610 913

Level 4

501 Swanston Street

Melbourne VIC 3000

Australia

www.cardno.com

Phone +61 3 8415 7777

Fax +61 3 8415 7788

Prepared for City of Melbourne

Project Name Queen Victoria Market

Precinct Renewal

File Reference V190639_REP001_F02.docx

Job Reference V190639

Date 3 December 2019

Version Number Final 02

Author(s):

Luke Smith – Senior Engineer Effective Date 3/12/2019

Approved By:

Eric Kydd – Associate Date Approved 3/12/2019

Document History

Version Effective Date Description of Revision Prepared by Reviewed by

F02 03/12/2019 Final Report Luke Smith / James Aloi Eric Kydd


V190639 | 3 December 2019 | Commercial in Confidence iii

Executive Summary

Cardno was engaged on the 22nd May 2019 by The City of Melbourne to provide professional logistics services (transport, work health and safety and movement of goods) to support the design and provision of new Market Infrastructure at Queen Victoria Market (QVM) as part of the QVM Precinct Renewal (QVMPR) project.

The following key outcomes and recommendations of this report to support the design are noted as follows:

> Introduction of new loading facilities in the Trader Shed and the Northern Shed to remove loading/unloading of goods from accessways, footpaths and improve safety during deliveries;

> Improve loading facilities to segregate loading vehicles and pedestrians to reduce conflict and potential for accidents;

> Quantify how the proposed loading facilities are sufficient to cater for the existing peak hour delivery frequency, which utilises the existing loading areas during the Segregated Queen Street and Non-Queen Street loading times;

> Demonstrate that the proposal removes on-street loading and storing of goods in Queen Street, particularly on footpaths, accessways and within car spaces;

> Demonstrate that the proposal removes loading vehicles propping within Queen Street for extended periods, congesting the accessways;

> Introduce new technologies to improve safety before and during market operating hours, and to reduce manual handling;

> Demonstrate that the replacement of gas-powered forklifts with electric manual handling equipment will improve safety;

> Demonstrate that the proposal will improve the distribution of goods within the market by removing conflict between pedestrians, vehicles and delivery equipment;

> Highlight that the new proposal will allow for future technologies to be implemented to streamline the delivery and movement of goods;

> Analyse existing risks and how the new proposal will reduce risk likelihood and consequence; and

> Support the design and provision of new market infrastructure at QVM as part of the QVMPR project.


V190639 | 3 December 2019 | Commercial in Confidence iv

Table of Contents

1 Introduction 6

2 Background and Existing Conditions 7

2.1 General 7

2.2 Existing Market Operations 8

3 Existing Loading Operations 9

3.1 Existing Loading Areas 9

3.2 Existing Loading Vehicles and Equipment 10

3.3 Existing Loading and Movement of Goods 11

3.4 Loading Frequency 12

4 Existing Hazard Identification 13

4.1 Overview 13

4.2 General 13

4.3 Queen Street 13

4.4 Elizabeth Street & Deli Lane 14

4.5 Franklin Street 14

4.6 Peel Street 14

4.7 Victoria Street 14

5 Existing Conditions Risk Assessment 15

5.1 General 15

5.2 Risk Assessment Methodology 15

5.3 Risk Assessment Assumptions 16

5.4 Risk Assessment Outcomes 17

6 Queen Victoria Market Renewal Proposal 18

6.1 Proposal 18

6.2 Logistics Review Process 19

7 Proposed Loading Areas 22

7.1 Northern Shed 22

7.2 Trader Shed 23

7.3 Key Movement Summary 23

8 Proposed Loading Operations 24

8.1 Automated Loading Access 24

8.2 Preliminary Scheduling Analysis 24

8.3 Potential Future Capabilities 25

9 Worksafe Considerations 26

9.1 General 26

9.2 Worksafe Discussions 26

9.3 Removal of Forklifts 27

9.4 New Equipment 27

10 Summary 29


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Appendices

Appendix A Survey Results

Appendix B Risk Assessment Updated

Appendix C Key Movement Summary

Appendix D Site Photos

Tables

Existing Market Operations 8

Loading Frequency Friday 28th June 2019 (Vans and Trucks) 12

Table 3-2 Loading Frequency Saturday 13th May 2017 (Forklifts) 12

Table 5-1 Risk Ranking Table 15

Table 5-2 Likelihood Table 15

Table 5-3 Consequence Table 15

Risk Assessment – Queen Victoria Market Existing Conditions 17

Figures

Figure 2-1 Queen Victoria Market 7

Figure 2-2 Queen Victoria Market Site Map 8

Figure 3-1 Queen Victoria Market Loading Areas 9

Figure 3-2 Loading Vehicle Types 10

Figure 3-3 Existing Loading Movements 11

Figure 6-1 Proposed Queen Victoria Market Site Plan 18

Figure 6-2 Loading Movements (Outside Market Hours) 20

Figure 6-3 Loading Movements (During Market Hours) 21

Proposed Northern Shed Layout 22

Figure 7-2 Proposed Trader Shed Layout 23

Proposed Queen Street Automated Loading 24


V190639 | 3 December 2019 | Commercial in Confidence 6

1 Introduction

Cardno has been engaged by the City of Melbourne to review the logistical components of the proposed QVM design including transport, work health and safety and the movement of goods to support the design and provision of new market infrastructure at QVM as part of the QVMPR. This report provides logistical advice in relation to the current and future operations of the market based on the proposed design.

During the course of this investigation, Cardno has undertaken traffic surveys and inspected the subject site through various phases of operation and transition periods, and liaised with QVM representatives regarding the regular operation of the market and loading activity.

As part of the QVMPR, the development of below ground operational areas are being proposed, and it is intended that the underground infrastructure will allow for improved separation of pedestrians and vehicles, as well as the refinement of storage and waste management functions from public areas.



2 Background and Existing Conditions

2.1 General

QVM is located on the corner of Victoria Street and Peel Street on the edge of the Melbourne Central Business District (CBD).

The market is generally bound by Victoria Street to the north, Peel Street to the west, Franklin Street and Therry Street to the south and Queen Street and Elizabeth Street to the east.

The aerial layout of the market is presented below in Figure 2-1, while a site map is provided as Figure 2-2.

Figure 2-1 Queen Victoria Market

Queen Street divides the two main sections of the market. As seen in Figure 2-2, each section provides access to a range of stalls and shops selling fresh fruit and vegetables, meat and fish, dairy products, and a wide range of general food, merchandise and retail products.

Queen Street is signed and linemarked as one-way northbound between Franklin Street and Victoria Street. Queen Street north of Therry Street is divided into two separate one-way carriageways separated by central 90-degree parking. This section of Queen Street north of Therry Street is signed as a 10km/h shared zone and includes slow treatments including speed humps and a pedestrian crossing with pedestrian refuge.



Figure 2-2 Queen Victoria Market Site Map

2.2 Existing Market Operations

There are various phases of operation at the market including pre and post trade periods where loading activity is focused. These phases of operation and trading hours are detailed in Table 2-1.

There are approximately 15 forklifts in operation at the market which are used to transport a range of items including fruit and vegetable pallets/boxes and merchandise storage boxes (approximately 920 on site).

The Franklin Street stores provide facilities for QVM maintenance depot, cleaning contractors and storage areas for storage box hire and fruit and vegetable stand holders.

Existing Market Operations

Pre Trade Fresh Produce Trade Specialty Trade Post Trade

Monday & Wednesday CLOSED

Tuesday & Thursday Meat 10pm to 2am

Fruit 2am to 3am

Stalls 2:45am to 6am

6am to 2pm 8am to 2pm 2pm to 5pm (approx.)

Friday 6am to 5pm 8am to 3pm 3pm to 8pm (approx.)

Saturday 6am to 3pm 8am to 3pm 3pm to 6pm (approx.)

Sunday 9am to 4pm 9am to 4pm 4pm to 7pm (approx.)



3 Existing Loading Operations

3.1 Existing Loading Areas

QVM is serviced by several formal and informal loading areas. The nature and arrangement of QVM means loading areas are spread across various sections of the overall site, generally as follows:

> Queen Street loading area including Meat & Fish Hall loading dock;

> Deli Lane/Elizabeth Street loading;

> Franklin Street/car park loading;

> Therry Street loading;

> Peel Street loading; and

> Market aisle loading.

The locations of these loading areas are shown indicatively in Figure 3-1 below.

Loading activity also occurs informally on Victoria Street within the southern at-grade car park and along on the footpath at the intersection of Victoria Street and Elizabeth Street.

Forklifts are also required to travel through the car park to access Franklin Street storage areas.

Figure 3-1 Queen Victoria Market Loading Areas



3.2 Existing Loading Vehicles and Equipment

A technical summary as well as a photo of the various vehicles and equipment observed at the market is provided in Figure 3-2 below.

Bulk produce: Vehicles range in size from vans through to rigid trucks.

A breakdown of the number of vehicle movements recorded at the existing market in 2019 is provided in the following section.

Pallets: Forklifts and manual pallet jacks.

It is understood that there are up to approximately 15 forklifts in operation at the market.

Produce Boxes: Forklifts, hand trolleys and manual pallet jacks.

Waste Bins / General Use: Electric golf karts

Figure 3-2 Loading Vehicle Types



3.3 Existing Loading and Movement of Goods

The current QVM operations involves multiple different loading movements and movement of goods.

There are currently several formal and informal loading areas as discussed above in Section 3.1. Likewise, there are several formal and informal routes throughout QVM that are used by a variety of users (i.e. vendors, pedestrians, loading vehicles, public motorists). For example, existing arrangements allows movement of goods from the northern end of Queen Street and the market aisles to the Franklin Street storage sheds.

A summary of the existing loading movements and movement of goods is generally shown in Figure 3-3.

Figure 3-3 Existing Loading Movements



3.4 Loading Frequency

In order to determine the loading frequency of vehicles (vans and trucks) accessing the loading areas shown in Figure 3-1, vehicle movement surveys were undertaken as follows:

Parking duration of stay surveys

> Friday 28th June 2019 between 3:00am – 4:00pm (vans and trucks as shown in Figure 3-2).

To understand forklift movements, reference is made to previous surveys as follows:

Forklift movement surveys

> Saturday 13th May 2017 (Forklifts).

The tables below provide a summary of the loading frequency per hour.

Loading Frequency Friday 28th June 2019 (Vans and Trucks)

Time Peel St Queen St (East)

Queen St (Middle)

Queen St (West)

Therry St (North)

Therry St (South)

Deli Lane

Elizabeth St

Total

3:00am - 4:00am 2 1 0 0 0 0 0 0 3

4:00am - 5:00am 3 3 1 3 2 0 1 0 13

5:00am - 6:00am 1 6 2 3 4 0 1 4 21

6:00am - 7:00am 0 7 9 3 8 2 5 4 38

7:00am - 8:00am 1 9 14 3 11 3 5 3 49

8:00am - 9:00am 5 6 12 4 6 3 2 1 39

9:00am - 10:00am 8 6 7 3 8 4 0 1 37

10:00am - 11:00am 10 3 4 2 7 4 0 0 30

11:00am - 12:00pm 8 5 3 5 3 4 0 0 28

12:00pm - 1:00pm 9 5 2 6 4 1 0 0 27

1:00pm - 2:00pm 4 5 1 4 2 3 0 0 19

2:00pm - 3:00pm 6 6 2 8 3 2 0 0 27

Table 3-2 Loading Frequency Saturday 13th May 2017 (Forklifts)

Time Aisle A Aisle B Aisle C Aisle D Aisle E Franklin St

Total

3:00am - 4:00am 0 3 1 0 0 13 17

4:00am - 5:00am 3 5 1 1 1 9 20

5:00am - 6:00am 7 5 6 3 3 0 24

6:00am - 7:00am 2 4 14 7 5 1 33

7:00am - 8:00am 3 3 16 11 3 0 36

1:00pm - 2:00pm - - - - - - -

2:00pm - 3:00pm 1 0 1 0 0 0 2

3:00pm - 4:00pm 4 1 7 0 4 1 17

Based on the recent surveys the overall market generates peak loading demand of 49 vans and trucks, which are assessed against the proposal and are to be considered through the design development of the plans.

It is worth noting that the latest surveys do not include the areas surrounding the market or the main on-site car park. Noting also that based on observations within the site, it is likely that many loading vehicles stay longer than necessary, as the current site loading arrangement mostly allows this.

Complete survey results are attached as Appendix A.



4 Existing Hazard Identification

4.1 Overview

Cardno conducted several site inspections across different time periods including:

> Thursday 6th June 3:00am to 7:00am

> Friday 7th June 8:00am

> Saturday 8th June 8:00am

During the inspections, Cardno reviewed the operations of QVM with regard to the proposed changes, including, but not limited to:

> Loading vehicle access arrangements;

> Loading zone/area arrangements;

> Forklift movement throughout the site;

> Traffic control devices and circulation arrangements; and

> Pedestrian movement throughout the site.

Cardno observed various operational and safety issues within the loading areas at QVM. A summary of the hazards identified is discussed in the following sub-sections. Following this, these risks are ranked and their status considered in light of the proposed QVMPR changes in Section 5.

4.2 General

The following general observations were noted during site inspections:

> A major concern regarding the site is the mix of loading vehicles and pedestrians particularly along Queen Street. Loading vehicles consist of forklifts, vans, car and trailers, small trucks, large trucks and waste collection trucks. There is little to no segregation between loading activity and pedestrian movements. The current interaction between loading vehicles and pedestrians has the potential to cause incidents due to the lack of segregation, sight line obstructions, signage, linemarking and protection for pedestrians.

> Loading vehicles, large trucks, and forklifts were observed operating during market trading hours which greatly increases the likelihood of a pedestrian being struck by a loading vehicle or forklift, especially during times of high pedestrian activity. Significant amounts of pedestrian activity raises major safety concerns.

> Forklifts driving forwards with loads stacked high preventing clear vision.

> Crates/boxes/storage stacked too high, sometimes to the point of leaning, which poses as both a risk (if the stack were to fall on pedestrians or equipment) and a hazard (if the stack where to fall nearby pedestrian activity and equipment).

> Forklifts traverse the car park and other high pedestrian areas during market trading hours between Franklin Street and Queen Street. Forklifts use both the car park entrance accessway and pedestrian walkways to travel via the on-site car park.

> Forklifts undertake long reverse manoeuvres, particularly along Queen Street, and sometimes with high loads. Reverse manoeuvres reduce a driver’s vision and peripheral vision, as the driver is required to look over their shoulder.

> Forklifts traverse vehicle crossovers, speed humps, bluestone and other uneven surfaces which is particularly unsafe when forklifts are loaded, especially considering the over-stacked and leaning loads that have been observed.

> Forklifts travel through the Franklin Street and Queen Street roundabout in the wrong direction to take a short cut to the Franklin Street storage/loading areas.

> Some forklifts park within the market loading aisles with exposed gas tanks.

4.3 Queen Street

The following observations were noted on Queen Street during site inspections:

> The major safety concern regarding Queen Street is the concentration of pedestrians, forklifts, trucks and public vehicles before, during and after the market trade period. During market trading hours, Queen Street attracts substantial pedestrian movement between the Northern Shed and Trader Shed.



> As mentioned, the majority of loading activity occurs on Queen Street. Multiple large trucks unload on the Queen Street carriageway blocking traffic flow.

> Tents, marquees, stalls and storage containers are positioned in such a way that accesses and sightlines for both forklifts and trucks are restricted.

> Loading vehicles, mainly forklifts and some trucks, travel against the one-way circulation on Queen Street. As noted, Queen Street (north of Franklin Street) is one-way northbound, however the nature of the loading arrangements means forklifts are required to travel in the wrong direction to access parts of the market.

> Forklifts and some loading/waste vehicles reverse into pedestrian areas in front of public toilets and ATMs.

4.4 Elizabeth Street & Deli Lane

The following observations were noted on Elizabeth Street and Deli Lane during site inspections:

> Loading activity was observed on the Elizabeth Street footpath with multiple small trucks unstacking crates on the pedestrian footpath as well as a truck waiting on Elizabeth Street carriageway. Trucks are also required to reverse manoeuvre at a signalised pedestrian crossing onto the footpath increasing the likelihood of an incident occurring.

4.5 Franklin Street

The following observations were noted on Franklin Street during site inspections:

> Loading activity was observed on Franklin Street with a truck parked along the kerbside and a forklift using the traffic lane for loading/unloading.

> Loading activity was observed on Franklin Street with a forklift unstacking pallets on the pedestrian footpath as well as a van parked on the footpath.

> Waste bins are left on Franklin Street kerbside which restrict sight lines for vehicles entering the car park and pedestrians on Franklin Street.

4.6 Peel Street

The following observations were noted on Peel Street during site inspections:

> Loading activity was observed on Peel Street close to the corner of Franklin Street with a forklift unstacking pallets on the pedestrian footpath.

4.7 Victoria Street

The following observations were noted on Victoria Street during site inspections:

> Loading activity was observed on Victoria Street with a truck parked on the Victoria Street tram tracks and forklift loading to/from the market. Produce was also seen stacked on the Victoria Street carriageway kerbside.

> Forklifts were observed traveling between the main on-site car park between bollards and across pedestrian areas within the market aisles.

> As mentioned, it was noted that forklifts and loading vehicles continued to operate during market trading hours, in particular, forklifts were commonly observed within the market aisles crossing pedestrian areas. Bollards are in place as well as line marking and graphics to warn pedestrians of forklift activity, however produce is often stacked blocking portions of the pedestrian walkway.

> Loading vehicles were observed traversing pedestrian crossing access points and driving through market aisles during market trading hours with high pedestrian volumes present.



5 Existing Conditions Risk Assessment

5.1 General

Cardno has undertaken a risk assessment of the observations discussed in Section 4, enabling a ranking of risks and a mechanism to discuss how the proposed changes are anticipated to address/mitigate the identified risks.

The QVMPR proposal is described further in Section 6.

5.2 Risk Assessment Methodology

The purpose of risk evaluation is to assist with decisions about the order in which risks should be controlled. In evaluating traffic-related risks, a system can be used which considers the consequence and potential of an incident together with the likelihood that the hazard will result in an incident.

The following tables are used as guidance in rating the likelihood and consequence of the possible incident occurring. Risk is the combination of the probability (likelihood) of a specific unwanted event and the potential consequences should it occur.

Table 5-1 Risk Ranking Table

Table 5-2 Likelihood Table

Likelihood Description

Almost certain The event is expected to occur on an annual basis

Likely The event has occurred several times or more in your career

Possible The event might occur once in your career

Unlikely The event does occur somewhere from time to time

Rare Heard of something like that occurring elsewhere

Table 5-3 Consequence Table

Consequence Life Safety

Catastrophic Fatality or multiple fatalities of workers or visitors.

Major Extensive injuries / illnesses or permanent disability

Moderate Significant Injuries / illnesses or short-term disability

Minor Injury or illness requiring medical treatment or experiencing lost time or restricted duties

Insignificant Minor injury or illness, first aid only (no lost time or medical treatment or expenses)



5.3 Risk Assessment Assumptions

A number of assumptions have been made in assessing the likelihood, consequence and risk level associated with particular events including the following:

> The likelihood of a loading vehicle striking a pedestrian while operating within a busy pedestrian/shared area is considered likely in most instances.

> The likelihood of a forklift striking a pedestrian while operating within a busy pedestrian/shared area is considered likely in most instances.

> The consequence of a loading vehicle or forklift striking a pedestrian is considered major in most instances.

> The likelihood of a loading vehicle or forklift collision with another vehicle while operating within a busy loading/shared area is considered possible in most instances.

The consequence used in the risk assessment matrix is representative of the most common or likely outcome of an incident occurring, rather than the most serious consequence that could occur in a particular event.



5.4 Risk Assessment Outcomes

Table 5-4 illustrates the existing state of QVM and assessment of each identified risk.

Risk Assessment – Queen Victoria Market Existing Conditions

Likelihood Consequence Risk Level

Pedestrian and loading activity allowed to mix Potential pedestrian struck by loading vehicle Likely Major Fundamental

Forklifts observed to manoeuvre in mixed

loading / pedestrian environmentPotential pedestrian struck by forklift Likely Major Fundamental

Forklifts observed to carry inappropriately sized

loadsPotential pedestrian struck by falling load Possible Moderate Medium

Pallets observed to be stacked on pavement to

inappropriate heightPotential pedestrian struck by falling load Possible Moderate Medium

Forklifts observed traversing car park and high

pedestrian areasPotential pedestrian struck by forklift Likely Major Fundamental

Forklifts required to reverse long distances and

across pedestrian crossingsPotential pedestrian struck by forklift Likely Major Fundamental

Forklifts travel over crossovers, speed humps

and other uneven surfaces such as bluestonePotential pedestrian struck by falling load Possible Moderate Medium

Forklift gas tanks exposed Potential fire hazard Unlikely Major High

Pedestrian and loading activity allowed to mix Potential pedestrian struck by forklift Likely Major Fundamental

Loading vehicles blocking Queen Street

carriageway loading outside of designated

loading zones

Potential vehicle collision Possible Minor Medium

Tents/marquees and storage containers

causing sight line issues for forklifts and

pedestrians

Potential pedestrian struck by forklift Possible Major High

Tents/marquees restricting waste compactor

collectionPotential vehicle collision Possible Minor Medium

Loading vehicles and forklifts observed to travel

against the designated one way circulationPotential vehicle collision Possible Minor Medium

Waste vehicles observed traversing pedestrian

area in reversePotential pedestrian struck by vehicle Unlikely Major High

Loading activity occurring on Elizabeth Street

footpath blocking pedestrian crossingPotential pedestrian struck by vehicle Possible Major High

Loading vehicles observed to park in no

stopping zone, obstructing northbound bicycle

lane and left turn lane

Potential vehicle or cyclist collision Possible Moderate Medium

Forklift observed unloading / loading on road

reservePotential vehicle collision Possible Minor Medium

Loading activity restricting pedestrian access

along footpathPotential pedestrian struck by forklift Possible Major High

Waste bins on Franklin Street affecting

sightlines and vehicle accessPotential pedestrian struck by vehicle Possible Major High

Peel StreetForklift loading activity blocking the footpath on

corner of Peel Street and Franklin StreetPotential pedestrian struck by forklift Possible Major High

Victoria Street

Truck observed parked on tram reserve, forklift

observed conducting loading activities across

carriageway

Potential vehicle collision Possible Minor Medium

Obstructions observed within market loading

aislesPotential vehicle collision Possible Minor Medium

Forklifts observed to manoeuvre in mixed

loading / pedestrian environmentPotential pedestrian struck by forklift Possible Major High

Pedestrian and loading activity allowed to mix

within market aisles/loading aislesPotential pedestrian struck by forklift Likely Major Fundamental

Truck driving down pedestrian aisle to unrack

merchandisePotential pedestrian struck by loading vehicle Likely Major Fundamental

Queen Street

Elizabeth

Street & Deli

Lane

Franklin Street

Market Aisles

Area Issue Risk TypeExisting Conditions

General



6 Queen Victoria Market Renewal Proposal

6.1 Proposal

Key logistical changes proposed as part of the QVMPR are as follows and shown in Figure 6-1.

> New loading facilities in the Northern Shed;

> New loading facilities under Trader Shed;

> Improved logistic and manual handling technology;

> Improved connectivity with loading areas and stalls;

> Improved loading ‘wait’ areas;

> Reduction in loading queuing;

> Surface treatments and improved signage/linemarking to improve connectivity and safety;

> Improved interaction between the movement of goods and pedestrians; and

> Reduced loading impacts.

Figure 6-1 Proposed Queen Victoria Market Site Plan

Trader Shed

Northern Shed



6.2 Logistics Review Process

6.2.1 Site Inspections

As mentioned in previous sections, Cardno undertook multiple site inspections to inspect the existing logistical movement of goods around the QVM site in the context of the proposed concept design as shown above.

The following major observations were made in relation to the movement of foods and safety:

> Forklift operating in amongst pedestrians;

> Loading operations impacting vehicle access and pedestrian movements;

> Loading vehicles parked for extended periods unattended;

> Goods stored for extended periods in Queen Street before being taken to stalls;

> Loading activities continuing after 8am and into busy market operating hours;

6.2.2 Review of Plans

Cardno undertook a logistics review of the proposed QVMPR to determine best practice logistics. The review centred around the following key movements:

> Deliveries:

- Segregated Queen Street loading times

- Non-Queen Street loading times

> Perimeter Loading;

> Business to business (B2B);

> Click ‘n’ Collect;

> Vertical Movement of Goods; and

> Point of sale.

The review was undertaken under two scenarios, deliveries before and deliveries during market hours. As part of this report, B2B and Click ‘n’ Collect have not been assessed in depth as this will be undertaken as part of further submissions.



6.2.2.1 Deliveries (Outside Market Hours)

Key delivery locations and movements before market hours are generally as follows and shown in Figure 6-2.

> Northern Shed (Queen Street):

- Fruit & Vegetables and Merchandise

> Trader Shed:

- Meat & Fish Hall and Fruit & Vegetables

> Market Lane & Therry Street:

- Dairy Produce Hall

Figure 6-2 Loading Movements (Outside Market Hours)



6.2.2.2 Deliveries During Market Hours

Key delivery locations and movements during market hours are generally as follows and shown in Figure 6-3

> Peel Street, Queen Street, Therry Street:

- General Deliveries and re-stock

The Northern Shed will be converted to a public open space and no loading will be permitted within Queen Street. Therefore, during market hours loading will be restricted predominantly to alternate loading areas including Therry Street. Peel Street may also offer some loading relief, however noting Peel Street restrictions are yet to be determined.

Figure 6-3 Loading Movements (During Market Hours)



7 Proposed Loading Areas

The QVMPR aims to improve loading and distribution within QVM by allocating designated loading areas throughout the market, implementing state of the art systems to assist in segregating loading areas from pedestrians, and removing loading vehicles from queuing adjacent to the proposed loading areas creating a more streamlined loading service.

The QVMPR highlights the main proposed loading areas at the following locations:

> Northern Shed;

> Trader Shed;

> Deli Lane; and

> Therry Street.

7.1 Northern Shed

As part of the proposal, a major overhaul of loading operations within Queen Street, particularly north of Therry Street is proposed. The proposed layout will remove all on-street loading from Queen Street and move all loading to a newly constructed Northern Shed. The Northern Shed will have a designated temporary storage area that will remove the need for goods to be stored on-street during loading operations. The proposed Northern Shed loading area will function outside of market operating hours and will be able to cater for up to three (3) small trucks/vans or up to two (2) 12.5 metre heavy rigid vehicles at any time. The layout of the proposed Northern Shed is shown in Figure 7-1.

Proposed Northern Shed Layout

In addition, it is proposed to remove the storage of loading vehicles from Queen Street north of Therry Street and queue waiting loading vehicles in a new on-street “Loading Zone” on the east side of Queen Street between Franklin Street and Therry Street.



7.2 Trader Shed

The Trader Shed will be predominately utilised as loading and store rooms for all produce for Fruit & Vegetables, the Meat & Fish Hall and the Dairy Produce Hall. Similarly, the Northern Shed loading will not be undertaken during market open hours (i.e. when Queen Street becomes pedestrianised).

The Trader Shed will comprise of three (3) loading docks accessible by 12.5m HRVs. Movements to and the Trader Shed during market operating times will be limited to pallet jacks and hand trolleys to improve safety between pedestrians and the delivery of goods.

Figure 7-2 below shows the proposed layout of the Trader Shed.

Figure 7-2 Proposed Trader Shed Layout

7.3 Key Movement Summary

An overall summary of the key future movements at the market is attached as Appendix C.

The key movements include:

> To and from the Northern Shed and the Trader Shed; > Future B2B area deliveries and pick-up > Future Click ‘n’ Collect deliveries and pick-up > General on-street loading and deliveries (Therry Street, Deli Lane, Peel Street)



8 Proposed Loading Operations

8.1 Automated Loading Access

The new loading areas will be fully controlled and accessed via an automated control scheduling system.

Access to Queen Street north of Therry Street will be restricted by electronic bollards connected to a detector within the loading area in the Northern Shed. Once a vehicle has exited the Northern Shed or Trader Shed, the first queued vehicle in Queen Street will be prompted by a VMS board to enter the Northern Shed or Trader Shed. The automated bollard will then rise and restrict access to Queen Street until the next vehicle has exited the loading bay. Refer to Figure 8-1 for an indicative layout arrangement and further details.

Proposed Queen Street Automated Loading

8.2 Preliminary Scheduling Analysis

8.2.1 Queen Street Loading Area

As discussed in the previous sections, during peak loading times, the proposed Segregated Queen Street loading facilities are provided:

> Northern Shed – Three (3) loading bays for vans or small trucks or two (2) HRVs;

> Trader Shed – Three (3) loading bays for vans or small trucks; and

> Queen Street queuing area of approximately 45m of kerbside Loading Zone.

The surveys undertaken and shown in Appendix A indicate that the average duration of stay for vehicles in Queen Street was <30 minutes for 75% of loading vehicles (19 vehicles).

Preliminary analysis indicates that as part of the QVMPR the proposed loading facilities in Queen Street (Northern Shed, Trader Shed and Queen Street queuing area) will be able to cater for the peak 26 vehicles who access Queen Street during the Segregated Queen Street loading times.



8.2.2 Overall Market Loading Areas

As discussed, the proposed loading facilities as part of the QVMPR are as follows:

> Northern Shed – Three (3) loading bays for vans or small trucks or two (2) HRVs;

> Trader Shed – Three (3) loading bays for vans, small trucks or HRVs;

> Queen Street queuing area of approximately 45m of kerbside Loading Zone for four (4) HRVs;

> Deli Lane – Five (5) loading bays for five (5) vans; and

> Therry Street - Loading Zone for three (3) HRVs.

The proposal provides fourteen (14) loading bays with an additional four (4) vehicles able to queue in Queen Street prior to entering a loading facility. The surveys shown in Appendix A indicate that 75% of vehicles have a duration of stay <30 minutes. However, the results do not reflect the proposed arrangements and the introduction of a loading manager and scheduling system for deliveries. As such, it has been assumed that HRVs will load from 30 minutes to 1 hour, and small trucks and vans for approximately 15 minutes. The survey results further indicate that of the 48 vehicles accessing loading facilities during the peak delivery period, only one large truck was present with the remainder of vehicles being small trucks and vans. An analysis of the data compared to the proposed QVMPR loading areas shows that:

> The proposed loading bays have capacity to service four (4) vans per hour per loading bay;

> The proposed loading bays have capacity to service two (2) large trucks per hour per loading bay;

> A peak delivery frequency of forty-eight (48) vehicles occurs between peak loading times;

> The peak delivery period comprised of forty-seven (47) vans and one (1) large truck; and

> There are fourteen loading bays and four (4) queuing areas.

The above indicates that the maximum allowable deliveries that the QVMPR can cater for during any one hour based upon 2% large trucks and 98% small trucks and vans is fifty-four (54) with fifty-two (52) being vans or small trucks and two (2) large trucks.

It has therefore been shown that the loading facilities provided as part of the QVMPR are sufficient to cater for the existing peak hour loading frequency and have additional capacity should loading and deliveries increase due to the QVMPR.

Noting it is difficult to analyse current loading tendencies as loading operates with minimal restrictions at present, it is anticipated that with the implementation of the proposed loading areas and automated systems, loading in general will streamline and improve future loading operations.

8.3 Potential Future Capabilities

The intention as part of the QVMPR proposed loading areas within the Northern Shed and Trader Shed is to allow the transition for future technologies and systems to streamline the loading and unloading of goods and automate some, if not all, of the manual handling involved in the delivery and receiving of goods.

Technology is changing every aspect of how logistics operate, therefore exploiting new and advanced technologies will be paramount to a successful operation, from data analytics to automation and platform solutions.

Several technologies that QVM may implement in the future to improve logistics within the market may include:

> Data analytics to improve customer experience, operational efficiency, and greater inventory visibility and management;

> Robotics and automation to reduce human workforce and increase efficiency in delivery and warehousing, and to lower costs; and

> Autonomous vehicles reducing human dependence in the workforce and improve efficiency in delivery processes.



9 Worksafe Considerations

9.1 General

The Safe Work Australia draft document entitled ‘Traffic Management in Workplaces - Code of Practice’ (July 2014) provides practical guidance on managing risk associated with traffic in the workplace and in particular provides recommendations for the management of forklift movement and pedestrians.

The document highlights that the responsibility to provide a safe work environment spans multiple parties and is relevant through all stages of development.

The overriding recommendation of the document is to segregate forklift and pedestrian movement as far as is reasonably practicable and lists several control measures.

Given the function of the proposed site as a ‘market’, the ability to fully segregate movement is challenging, prompting the need to adopt relevant control measures and steps to manage all risks.

The limited existing ‘control measures’ at the QVM are summarised below:

1. Linemarking located within the market aisles to warn pedestrians of forklifts operating in the area;

2. Flashing warning beacons at the Peel Street ends to warn pedestrians of forklifts being used in the area;

3. Segregation of forklift movements along market aisles

The recommended ‘control measures’ as summarised below:

1. Removal of gas-powered forklifts (in most instances)

2. Replace forklifts with electric loading equipment, along with reduced speeds and increased safety for pedestrians

3. Bollards and fencing or roller doors to segregate pedestrian and loading movement.

4. Segregation of loading/unloading of goods and pedestrians in most instances

5. Improvements to line marking for defined pedestrian zones

9.2 Worksafe Discussions

In order to gather an understanding into WorkSafe’s potential key concerns, a meeting was organised with WorkSafe Inspectors, to get their initial feedback on the current schematic plans prepared for the addition of the new loading areas.

The key dot points raised are summarised below:

Administrative Control:

> Who is operating the equipment (QVM, stall holders, or both);

> Subcommittee setup; and

> Loading dock manager (Northern Shed and Trader Shed).

Loading:

> Scheduled loading;

- Ability to reduce and redisperse high demand loading frequency periods; and

- Reduce capacity and reliance of queuing on Queen Street;

> Introduction of staging areas supported.

Risk Assessment:

> Segregation of loading activities;

> Removal of forklifts from QVM; and

> Integration of future technologies and equipment.

To review the implementation of the above concerns, a post construction risk assessment was prepared and is attached as Appendix B. This assessment details the reduction of potential risks as a result of implementation of the proposed design including formalising loading areas and equipment changes.



All other comments noted during the WorkSafe meeting have been taken on board, with all proposed logistic movements designed to reduce risk to both operators and patrons of the QVM.

9.3 Removal of Forklifts

A key recommendation by Worksafe and QVM is the aim to remove all forklifts from the site.

Forklifts are a key component of the market loading operations; however, the interaction of forklifts and pedestrians is a major safety risk.

The following issues were highlighted as the key areas of concern with the current use of gas-powered forklifts:

> Forklift loads stacked above eye level reducing vision to pedestrians and vehicles;

> Forklifts utilising public roads to load/unload;

> Forklifts unloading from vehicles in accessways;

> Forklifts interacting with pedestrians and vendors;

> Forklifts reversing to load/unload goods in pedestrian areas;

> Forklifts parked within aisles and vendor areas;

> Forklifts parked in road areas;

> Forklifts traversing Queen Street to access storage areas often reversing over uneven pavement;

> Forklifts operating during business hours and interacting with pedestrians / customers;

> Forklifts moving goods during business hours through accessways;

> Forklifts using pedestrian paths during business hours; and

> Forklifts used to move garbage and recycling.

Photos from Cardno’s recent site inspections have been included as Appendix D highlighting the above-mentioned issues.

9.4 New Equipment

To remove forklifts and their interactions with pedestrians and vehicles, and to improve safety within QVM, it is recommended that electric equipment should be utilised in lieu of gas-powered forklifts before and during market operating times.

Following discussions with the project team, electric equipment is proposed to be utilised throughout the site including the loading and unloading of trucks, basement loading operations and general moving of goods, produce and waste.

The potential type of electric equipment, usage times and pros and limitations are described further below.

9.4.1 Recommended Equipment

To remove the conflict between gas-powered forklifts and pedestrians during market operation times, it is recommended to adopt and trial the following equipment (or similar) for use within QVM:

1. Electric Pallet Jack (left)

2. Electric Reach Stacker (right)



General manual handling equipment including hand trolleys and small electric tugs will remain on-site generally in line with existing operations.

9.4.2 Electric Powered Equipment

As part of the new look QVM, it provides an opportunity to move away from traditional high powered, high-risk gas-powered forklifts. Thus, moving towards an electric powered fleet will help future-proof the site and allow for a more sustainable and safer environment.

9.4.3 Site Demonstration

To get an understanding of how the proposed equipment could be implemented as part of the QVMPR, Cardno engaged with key electric vehicle manufacturers to get an understanding of the most current and best practice electric equipment available.

Based on these discussions, an on-site demonstration of Crown Equipment was organised at QVM in July 2019. This demonstration was an opportunity to see how this equipment performed under current conditions, with the key benefits and limitations summarised below.

9.4.3.1 Benefits

> Increased safety due to speed limitations;

- maximum speed limited by users walking speed

- speed levels can be adjusted dependent on the competency of the operator

> High manoeuvrability in confined areas compared to large forklifts;

> Operator located at the rear of the vehicle for greater visibility and control;

> Smart charging systems for easy and quick recharging facilities;

> Equipment utilises upgraded failsafe technologies for greater safety; and

> Additional safety controls;

- ability to lock equipment so only registered operators can operate

- advanced warning systems notifying

9.4.3.2 Limitations

> Not being able to test the performance of the proposed equipment in future conditions;

> Environmental factors;

- forklifts operate better in adverse weather conditions (rain, heat)

- surfaces, it is unsure if some (rough, uneven) site surfaces can be upgraded

> Futureproofing;

- longevity of equipment can be affected due to abovementioned environmental factors (wheels)

- It is difficult to know what future equipment improvements will be on the market post-development

Therefore, it is recommended that proposed equipment be revisited closer to implementation, this will ensure that the best products are implemented for key logistical site movements.



10 Summary

Based on the foregoing review and analysis, it is concluded that:

> The existing QVM currently operates with several formal and informal loading areas;

> The current arrangements allow random and, in many instances, lengthy movement of goods;

> Forklifts are the primary equipment utilised to load and distribute goods throughout the market;

> Existing survey data suggests the peak hour loading demand occurs between 7:00am and 8:00am;

> Based on a recent review, a number of observations were noted on-site including multiple risks to safety

> The new segregated and formalised loading areas are anticipated to considerably improve the safety of all market users including loading operators, vendors and the general public;

> An updated risk assessment indicates several risk ratings will reduce as a direct result of the improvements;

> Notably, the introduction of electric equipment and the removal of forklifts is anticipated significantly improve overall market safety;

> A formalised Queen Street loading system will control the loading process and ensure a systematic approach is achieved;

> It is anticipated that the key Worksafe recommendations are achieved as part of the works.




APPENDIX

SURVEY RESULTS

Queen Victoria Market Parking DurationCardnoFriday, 28 June 2019

Data Sheet

3:00am 3:30am 4:00am 4:30am 5:00am 5:30am 6:00am 6:30am 7:00am 7:30am 8:00am 8:30am 9:00am 9:30am 10:00am 10:30am 11:00am 11:30am 12:00pm 12:30pm 1:00pm 1:30pm 2:00pm 2:30pm 3:00pm 3:30pm

A1 Peel St btwn Victoria St & QVM Car Park East 13 1 C9NJ V # # Q712 V # # - - - - - - S802 V - S802 V # - - - - - - - - - -

1 Peel St btwn Victoria St & QVM Car Park East 13 2 R4BI V # # - - - - - - - - - - - - - J3XW V # # # # - - - - -

1 Peel St btwn Victoria St & QVM Car Park East 13 3 - - - - - - - - - - - - - - Q712 V # # # # - - - - - Q712 V #

1 Peel St btwn Victoria St & QVM Car Park East 13 4 - - - - - - - - - - - - D9NP V # # # # # # # - - - - D9NP V -

1 Peel St btwn Victoria St & QVM Car Park East 13 5 - - - - - - - - - - - - V468 V # # # - V468 V # # # # # # # #

1 Peel St btwn Victoria St & QVM Car Park East 13 6 - - - - - - - - - - - - Q659 V # # # # # # # # # # # # #

1 Peel St btwn Victoria St & QVM Car Park East 13 7 - - - - - - - - - G523 V - - G523 V # # - G523 V # # - G523 V # # # # #

1 Peel St btwn Victoria St & QVM Car Park East 13 8 - - - - - - - - - - - - - L667 V # - - M808 V # - - - - - - -

1 Peel St btwn Victoria St & QVM Car Park East 13 9 - - - - - - - - - - - - - - - - J4ZF V # # # # # # # - -

1 Peel St btwn Victoria St & QVM Car Park East 13 10 - - - - - - - - - - - - - - - - - - - - - - - - - -




2 Queen St btwn Victoria St & Therry St East 9 1 X141 V # - - - R016 V # # # - - - - - - - - C7AZ V - K141 V - - H7GA V - - R8ZA V

2 Queen St btwn Victoria St & Therry St East 9 2 - - - - W6FM V # # - - W6FM V # # # # H7EA V # # # - H3BC V # # - - N6FM V #

2 Queen St btwn Victoria St & Therry St East 9 3 - - - - Q142 V # - - - Q142 V # - - - - - - - - - - - - - Q142 V #

2 Queen St btwn Victoria St & Therry St East 9 4 - - - - - R986 V # - Q600 V # - - - O2CS V - - - - W6FM V # # - - C7AZ V - -

2 Queen St btwn Victoria St & Therry St East 9 5 - - - - - J2KG T # - - W635 V - - - - - - - - - - - - - - - -

2 Queen St btwn Victoria St & Therry St East 9 6 - - - - - - - - B1CA V # # # # # # # # # # # # # # # - -

2 Queen St btwn Victoria St & Therry St East 9 7 - - - 53SF V # # - - - W736 V # # - - - - - - - - - - - - - -

2 Queen St btwn Victoria St & Therry St East 9 8 - - - - - - - - - X650 V # # # # - - - - - - - - - - - -

2 Queen St btwn Victoria St & Therry St East 9 9 - - - - - - - - M761 V # # # # # # # # # # # # # # # # #

3 Queen St btwn Victoria St & Therry St Middle 22 1 - - - G2VP V # # # S601 V - T877 V # # - - - - - - - S925 V # # - - S925 V -

3 Queen St btwn Victoria St & Therry St Middle 22 2 - - - - - K951 V # X532 V # L721 V # # - - Z562 V # # # - - - - - - D882 V #

3 Queen St btwn Victoria St & Therry St Middle 22 3 - - - - - - - Q142 V # C8RO V # # # # - - - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 4 - - - - - - - R376 V - 45FI T - - - S925 V - - - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 5 - - - - - - - W6EM V # R8ZA V # # - - - - - R525 V - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 6 - - - - - - - B9MA V # J685 V - P131 V X270 V - X220 V - - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 7 - - - - - - - - - J914 V # - J914 V # # # - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 8 - - - - - - - - - G9HK V # # - - - - - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 9 - - - - - - - - - - - - P8MD V # # # # # - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 10 - - - - - - - - B381 V - X5LC T H978 T - - - - - - - - - - - - - -

3 Queen St btwn Victoria St & Therry St Middle 22 11 - - - - - - - - - - - - - - - - - - - - - - - - - -












4 Queen St btwn Victoria St & Therry St West 31 1 - - - F9NX V # # - F9NX V # # # # # # - - X220 V # - E638 V # # # - X220 V -

4 Queen St btwn Victoria St & Therry St West 31 2 - - - Q977 V # # # - - R525 V # # Q977 V # - - - - Q977 V # # # - - O7BX V E705 V

4 Queen St btwn Victoria St & Therry St West 31 3 - - - - O712 V # # - - XPVN V - - F802 V # # # - - - D5OX V # # # # Q977 V #

4 Queen St btwn Victoria St & Therry St West 31 4 - - - - - - - - - - - - - - - - - - R525 V # - - - R525 V - S2DE V

4 Queen St btwn Victoria St & Therry St West 31 5 - - - - - - - - - - - - - - - - - - M1LC V # - - - M1LC V - -

4 Queen St btwn Victoria St & Therry St West 31 6 - - - - - - - - - - - - - - - - - - F9NX V # # # # # - -

4 Queen St btwn Victoria St & Therry St West 31 7 - - - - - - - - - - - - - - - - - - - - - - - - - -
















#Data Collected per 30min Interval - Friday

Queen Victoria Market

Id Location Side of Street Supply Comments


Data Sheet

3:00am 3:30am 4:00am 4:30am 5:00am 5:30am 6:00am 6:30am 7:00am 7:30am 8:00am 8:30am 9:00am 9:30am 10:00am 10:30am 11:00am 11:30am 12:00pm 12:30pm 1:00pm 1:30pm 2:00pm 2:30pm 3:00pm 3:30pm#

Data Collected per 30min Interval - FridayId Location Side of Street Supply Comments










5 Therry St btwn Queen St & Elizabeth St North 17 1 - - - - P6YE V # - P6YE V # # # # # # # # # # # # # # # # # #

5 Therry St btwn Queen St & Elizabeth St North 17 2 - - - - H9UI V # # # # # - - - RAKX V - - - - - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 3 - - - - - B310 V - - - - M080 V # - - Q011 V # - - - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 4 - - - - - S5OA V # - Y9GY V - J3BK V # - - - G6IA V - - - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 5 - - - - - - - - LBA5 V # - - EEZ3 V # # # # # - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 6 - - - - - - - - I9YT V # - - I383 V # V9OV V - - - - I165 V # - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 7 - - - - - - - - E7WA V # - - - - - P973 V - - - R858 V # # # # - -

5 Therry St btwn Queen St & Elizabeth St North 17 8 - - - - - - - U7FQ V # # - - - N5CE V - N039 V - - - - - - - F2QO V # #

5 Therry St btwn Queen St & Elizabeth St North 17 9 - - - - - - - - - Y9HX V - - - X8SP V - - - - - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 10 - - - - - - - - - - - - - - - - - - - - - - - - - -

5 Therry St btwn Queen St & Elizabeth St North 17 11 - - - - - - - - - F2OQ V # # # # # - - F2OQ V # # - - - - - -







6 Therry St btwn Queen St & Elizabeth St South 5 1 - - - - - - - BLTZ V # - T779 V # - L198 V - M224 V - - - LZOR V # M631 V # # - -

6 Therry St btwn Queen St & Elizabeth St South 5 2 - - - - - - - - T9GN V - - - P8YV V # M868 V # # - - - - - F8ZB V - - -

6 Therry St btwn Queen St & Elizabeth St South 5 3 - - - - - - - - - - - - F8ZB V # - M7QX V M631 V # - - - - - - - -

6 Therry St btwn Queen St & Elizabeth St South 5 4 - - - - - - - - - - - - - - - - - R858 V - - - - - - - -

6 Therry St btwn Queen St & Elizabeth St South 5 5 - - - - - - - - - - - - - - - - - T769 V - - - - - - - -

7 Deli Lane 5 1 - - - - K9BG V # - X684 V # # - - - - - - - - - - - - - - - -

7 Deli Lane 5 2 - - - - - - - - Z3AN V - - - - - - - - - - - - - - - - -

7 Deli Lane 5 3 - - - - - - - - L960 V # - - - - - - - - - - - - - - - -

7 Deli Lane 5 4 - - - - - - - D884 V # # # # - - - - - - - - - - - - - -

7 Deli Lane 5 5 - - - - - - - J666 V # # # # - - - - - - - - - - - - - -

8 Elizabeth St outside Meat/Fish Hall entrance 4 1 - - - - - O003 V - - I543 V # D862 V # # # - - - - - - - - - - - -

8 Elizabeth St outside Meat/Fish Hall entrance 4 2 - - - - - D910 V # - D901 V # - - - - - - - - - - - - - - - -

8 Elizabeth St outside Meat/Fish Hall entrance 4 3 - - - - - M326 V # - - - - - - - - - - - - - - - - - - -

8 Elizabeth St outside Meat/Fish Hall entrance 4 4 - - - - - J666 V - - - - - - - - - - - - - - - - - - - -

3 3 2 5 11 21 12 15 26 34 23 22 23 28 21 21 16 22 17 22 18 15 14 15 15 14

106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106 106

3% 3% 2% 5% 10% 20% 11% 14% 25% 32% 22% 21% 22% 26% 20% 20% 15% 21% 16% 21% 17% 14% 13% 14% 14% 13%

Queen Victoria Market 106

Occupancy (number of vehicles)

Supply

Occupancy (%)


Duration of Stay Profiles

0%

10%

20%

30%

40%

50%

60%

70%

80%

Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck

30min 1hr 1hr 30min 2hrs 2hrs 30min 3hrs 3hrs 30min 4hrs 4hrs 30min 5hrs 5hrs 30min 6hrs 6hrs 30min 7hrs 7hrs 30min 8hrs 8hrs 30min 9hrs 9hrs 30min 10hrs 10hrs 30min 11hrs 11hrs 30min 12hrs 12hrs 30min 13hrs

Duration of Stay ‐ Friday

Percen

tage of T

otal Users

Zone Group A: Queen Victoria Market

Duration of Stay Profile


Occupancy Profiles

0%

5%

10%

15%

20%

25%

30%

35%

Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck Van Truck

3:00am 3:30am 4:00am 4:30am 5:00am 5:30am 6:00am 6:30am 7:00am 7:30am 8:00am 8:30am 9:00am 9:30am 10:00am 10:30am 11:00am 11:30am 12:00pm 12:30pm 1:00pm 1:30pm 2:00pm 2:30pm 3:00pm 3:30pm

Occupancy per 30min Interval ‐ Friday

Percen

tage of T

otal Sup

ply

Zone Group A: Queen Victoria Market

Occupancy Profile




APPENDIX

RISK ASSESSMENT UPDATED

Likelihood Consequence Risk Level New Area Likelihood Consequence Risk Level Issue/Discussion Further Improvements

Pedestrian and loading activity allowed to mix Potential pedestrian struck by loading vehicle Likely Major Fundamental Rare Major MediumPotential for loading operators struck by loading vehicle,

pedestrians entering restricted loading areas.

Artificial intelligence or similar technology to

warn pedestrians of restricted areas

Forklifts observed to manoeuvre in mixed loading

/ pedestrian environmentPotential pedestrian struck by forklift Likely Major Fundamental Rare Moderate Low

Removed forklifts and pedestrian conflict. Updated

technology and pallet trucks designed to be more

pedestrian friendly with slower operating speeds.

Complete segregation of loading devices from

pedestrians/public.

Forklifts observed to carry inappropriately sized

loadsPotential pedestrian struck by falling load Possible Moderate Medium Rare Moderate Low

Potential loading operators of walkie stackers/reach

trucks struck by falling load/s, updated technology

designed to warn operators if equipment will tip or loads

are to heavy

Improve safety and staff operation training of

all loading devices. Provide a wrapping facility

to ensure loads are secure.

Pallets observed to be stacked on pavement to

inappropriate heightPotential pedestrian struck by falling load Possible Moderate Medium Unlikely Moderate Medium

Operators still have the ability to stack at inappropriate

heights even within dedicated lay down areas.

Improved operator training / awareness.

Ensure all stacked pallets are in areas away

from pedestrian traffic including under the

northern canopy and in G shed.

Forklifts observed traversing car park and high

pedestrian areasPotential pedestrian struck by forklift Likely Major Fundamental Rare Insignificant Low

Risk removed (no equipment proposed to be used in

the carpark).-

Forklifts required to reverse long distances and

across pedestrian crossingsPotential pedestrian struck by forklift Likely Major Fundamental Rare Insignificant Low

Risk generally removed, small collision could occur

between pallet trucks in a slow speed environment-

Forklifts travel over crossovers, speed humps and

other uneven surfaces such as bluestonePotential pedestrian struck by falling load Possible Moderate Medium Unlikely Minor Low

Pallet stackers can still lose load when traversing

uneven surfaces. Risk lower due to improvements in

surface and lower to ground equipment.

Still unclear what surfaces can/cant be

resurfaced bluestone etc. Upgrades to market

lanes would be ideal.

Forklift gas tanks exposed Potential fire hazard Unlikely Major High N/A N/A - Risk removed (electric equipment only proposed) -

Pedestrian and loading activity allowed to mix Potential pedestrian struck by forklift Likely Major Fundamental Rare Major Medium

Potential loading operators struck by loading vehicle.

Currently Northern Canopy not fully segregated and

chance for pedestrian to access. Queen Street to be

controlled so only accessed by permitted vehicles only

Set loading times to remove pedestrian

conflict with loading activities. Completely

segregating Northern Canopy.

Loading vehicles blocking Queen Street

carriageway loading outside of designated loading

zones

Potential vehicle collision Possible Minor Medium Rare Moderate Low

Segregated loading proposed in Northern Canopy and

G-Shed. Controlled access (bollards) into Queen Street,

permitted loading vehicles only.

Set loading and delivery times to ensure

minimal vehicles do not queue in Queen

Street queuing areas.

Tents/marquees and storage containers causing

sight line issues for forklifts and pedestriansPotential pedestrian struck by forklift Possible Major High N/A N/A -

Risk removed (Queen Street clear of major

obstructions)-

Tents/marquees restricting waste compactor

collectionPotential vehicle collision Possible Minor Medium N/A N/A -

Risk removed (waste collected via Northern Canopy

early in the morning in a controlled environment)-

Loading vehicles and forklifts observed to travel

against the designated one way circulationPotential vehicle collision Possible Minor Medium Rare Minor Low

Risk generally removed. Still chance for minor vehicle

collision, reversing into G-Shed.

Loading dock manager to assist vehicles

reversing into G-Shed. Also avoids any

pedestrian conflict as well. Clearly articulated

paths designed for multi directional travel

when required.

Waste vehicles observed traversing pedestrian

area in reversePotential pedestrian struck by vehicle Unlikely Major High N/A N/A -

Risk removed (waste collected via Northern Canopy

early in the morning in a controlled environment)-

Loading activity occurring on Elizabeth Street

footpath blocking pedestrian crossingPotential pedestrian struck by vehicle Possible Major High N/A N/A - Risk removed (fish deliveries to go via G Shed).

Increased police/local laws enforcement.

Ensure parking restrictions are up to date.

Loading vehicles observed to park in no stopping

zone, obstructing northbound bicycle lane and left

turn lane

Potential vehicle or cyclist collision Possible Moderate Medium Possible Moderate MediumVehicles will still try to use Elizabeth Street for direct

access and when Queen Street is closed for loading.



Forklift observed unloading / loading on road

reservePotential vehicle collision Possible Minor Medium N/A N/A -

Risk removed (large delivery access removed from

Franklin Street)-

Loading activity restricting pedestrian access

along footpathPotential pedestrian struck by forklift Possible Major High N/A N/A -

Risk Removed (loading moved from Franklin Street /

carpark)-

Waste bins on Franklin Street affecting sightlines

and vehicle accessPotential pedestrian struck by vehicle Possible Major High Rare Major Medium

Waste collection generally restricted to northern canopy

now (no storage in Franklin Street sheds anymore).

Provide traders with additional information as

to where to store waste for collection.

Peel StreetForklift loading activity blocking the footpath on

corner of Peel Street and Franklin StreetPotential pedestrian struck by forklift Possible Major High Peel Street (B2B) Rare Minor Low

No forklifts. Collection of goods via click and collect,

pallet trucks and trolleys designed to be more

pedestrian friendly with slower operating speeds and

increased visibility.

Further discussions required relating to how

B2B will operate.

Victoria Street

Truck observed parked on tram reserve, forklift

observed conducting loading activities across

carriageway

Potential vehicle collision Possible Minor Medium Victoria Street Possible Minor Medium

Vehicles will still try to use Victoria Street for direct

access to stores and when Queen Street is closed for

loading.



Obstructions observed within market loading

aislesPotential vehicle collision Possible Minor Medium Unlikely Minor Low Potential minor collision

Improve linemarking and signage to increase

awareness to designated storage areas for

goods within the market aisles.

Forklifts observed to manoeuvre in mixed loading

/ pedestrian environmentPotential pedestrian struck by forklift Possible Major High Rare Minor Low

No forklifts. Manoeuvring of goods via tugs or pallet

trucks and trolleys designed to be more pedestrian

friendly with slower operating speeds and increased

visibility.

-

Pedestrian and loading activity allowed to mix

within market aisles/loading aislesPotential pedestrian struck by forklift Likely Major Fundamental Rare Major Medium

Potential loading operators struck by loading vehicle

within Southern Shed or Northern Canopy

Increase safety features to be investigated (AI)

within all segregated loading areas including

improved linemarking and signage.

Truck driving down pedestrian aisle to unrack

merchandisePotential pedestrian struck by loading vehicle Likely Major Fundamental Rare Moderate Low

Delivery of market merchandise goods to happen

through Southern Shed-

Assumptions: The likelihood of a loading vehicle striking a pedestrian while operating within a busy pedestrian/shared area is considered likely in most instances.

The likelihood of a forklift striking a pedestrian while operating within a busy pedestrian/shared area is considered likely in most instances.

The consequence of a loading vehicle or forklift striking a pedestrian is considered moderate in most instances.

The likelihood of a loading vehicle or forklift collision with another vehicle while operating within a busy loading/shared area is considered possible in most instances.

Market Aisles Market Aisles

Queen Street

Queen Street

(Northern Canopy / G

Shed)

Elizabeth Street

& Deli Lane

Elizabeth Street &

Deli Lane

Franklin Street Franklin Street

Area Issue Risk TypeExisting Conditions QVM (2019 Proposal)

General General




APPENDIX

KEY MOVEMENT SUMMARY

V190639 ‐ Queen Victoria MarketKey Movement Summary

Before Market Hours During Market HoursTrader shed Trader Shed → A+B stalls across Queen Street reach stacker pallet jack / hand trolley n/a pallets, boxes pedestrian conflict on Queen Street

Trader Shed → H+I stalls via market aisles reach stacker pallet jack / hand trolley n/a pallets, boxesTrader Shed → meat/fish market direct back of house reach stacker pallet jack n/a buckets direct access ‐ minimal pedestrian conflictStalls → Trader Shed cool rooms across Queen Street pallet jack pallet jack / hand trolley n/a pallets, boxes pedestrian conflict on Queen StreetTruck loading/unloading via Queen Street reach stacker n/a vans, trucks, large trucks meat and fish maximum 3 trucks at anytime

Northern Shed Northern Shed → A+B stalls via market aisles reach stacker n/a n/a pallets controlled movements during market hoursNorthern Shed → Trader Shed across Queen Street reach stacker n/a n/a pallets controlled movements during market hoursNorthern Shed → H+I stalls via market aisles reach stacker n/a n/a pallets controlled movements during market hoursNorthern Shed → Merchandise stalls (C‐M) via market aisles reach stacker n/a n/a pallets / silver boxes controlled movements during market hoursTruck loading/unloading via Queen Street reach stacker pallet jack vans, trucks, large trucks pallets maximum 3 trucks at anytimeWaste collection via Queen Street n/a n/a waste trucks bins, cages occurs outside market hoursStalls → Northern Shed waste collec on via market aisles pallet jack / hand trolley by hand / hand trolley n/a bins, cages possible conflict with public

A+B stalls → B2B Peel Street via market aisles pallet jack / hand trolley pallet jack / hand trolley n/a pallets, boxes high B2B collection via Peel Street n/a hand trolley cars, vans, trucks pallets, boxes high two alternative options considered

H+I stalls → B2B Therry Street via market aisles pallet jack / hand trolley pallet jack / hand trolley n/a pallets, boxes low Low B2B demand ‐ information provided from QVM B2B pick‐up via Therry Street n/a hand trolley cars, vans, trucks pallets, boxes low on‐street loading

Stalls → Click n Collect via Queen Street pallet jack / hand trolley hand trolley n/a boxes throughout market hoursClick n Collect collection via Queen Street hand trolley hand trolley cars, vans boxes various collection methods

Truck loading/unloading on‐street via Peel Street reach stacker n/a vans, trucks, large trucks pallets, boxesPeel Street → Stalls (merchandise distribu on) via market aisles pallet jack pallet jack, hand trolley n/a pallets, boxes controlled loading during market hours

Queen Street Truck loading/unloading on‐street via Queen Street reach stacker n/a vans, trucks, large trucks pallets controlled loading during market hoursTruck queueing (for Northern Shed loading) via Queen Street n/a n/a vans, trucks, large trucks n/a

Therry Street Truck loading/unloading on‐street via Queen Street reach stacker n/a vans, trucks, large trucks pallets, boxesTherry Street → Market via market aisles pallet jack hand trolley n/a pallets, boxes controlled loading during market hours

Assumptions: This is only a preliminary assessment and a further detailed summary is prepaired prior to implementationAssumes that the proposed 2019 QVMPR layout is adoptedFactors such as ground surfacing, kerbs, road finishes are upgraded as part of the redevelopment

ISSUES / NOTESFrequencyVolumeType of GoodsVehicles

Peel Street

Click n Collect

B2B Therry Street

B2B Peel Street

EquipmentLocation Proposed Movement Route




APPENDIX

SITE PHOTOS

safety and logistics management report · 2020-02-24 · safety and logistics management report...

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