saferproducts.gov
DESCRIPTION
What data can you use to drive your business and improve product design? CPSC has databases you can use to look for product problems by searching through consumer product-related incidents, injuries and deaths to take proactive action and minimize risk. CPSC experts will discuss how these databases are used by CPSC internally to examine potential actions; how to search and use CPSC’s national injury database (NEISS) and SaferProducts.gov to identify problems; and how these databases may benefit business and industry in promoting safer products.TRANSCRIPT
February 28, 2013
SaferProducts.Gov
These comments are those of the U.S Consumer Product Safety Commission (CPSC) staff and have
not been reviewed or approved by, and may not necessarily reflect the views of, the Commission.
Background
SaferProducts.gov was launched on March 11, 2011 as a site where the public can submit reports or harm or risk of harm relating to the use of consumer products.
Reports that contain information in eight required fields are transmitted to the manufacturer or private labeler identified in the report for review and comment before posting to SaferProducts.gov.
Data are published daily, and anyone can query the public database or download the entire file from the Web (as mandated by CPSIA, Sec. 212).
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Required Fields
The eight required fields include:
Description of the consumer product or substance of concern; Identification of the manufacturer or private labeler of the product or
substance; Description of an illness, injury, or death, or risk of injury, illness, or
death relating to the use of the consumer product or substance; Description of the date on which the incident occurred; Description of submitter, i.e., consumer, government agency, health
care professional, child service provider, or public safety entity; Submitter’s name, address, telephone number, and email address; Whether or not the submitter consents to publication of the report in
the Saferproducts.gov database; Verification of the truth and accuracy of the information in the report
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Where to Find SaferProducts.govCPSC main site (www.cpsc.gov)
SaferProducts.gov
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Submitting a Report to SaferProducts.govSaferProducts.gov
ConsumerLocal governmentState governmentFederal governmentPublic SafetyHealth CareMedical ExaminerChild Service
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Business Portal at SaferProducts.gov
Register
Business Portal
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Searching SaferProducts.gov
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Exporting Searches from SaferProducts.gov
Save results
Search
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Exporting the Entire Public Database
FOR INTERNAL USE ONLY 10
SaferProducts.gov Reporting Statistics• Potentially eligible33,390
• Currently eligible 13,282 Consumer 12,917 Public safety entity 113 Local government agency
79 Health care professional
69 State government agency
40 Child service provider 32 Medical examiner/coroner 20 Federal government agency 12
• 86% consented to releasing contact info to manufacturer
• Currently posted 12,621 Allegations of Death 49
• Manufacturer notifications 13,168
• Sent by e-mail 10,840 Sent by mail 2,328
• General comments received 7,443• Materially Inaccurate Claims1,212
Accepted 806 Accepted in part
71 Rejected
330 Wrong Manufacturer 636 Other claims 576
Online manufacturer registrations• 3,886 registered• 1,015 rejected• 292 awaiting confirmation
Since 3/11/2011 • 7,735 field assignments• 1,415 from cases appearing on public database
708 had general comments submitted 80 had MII claims submitted
(Through January 2013)
Database – First 22 Months
From April 1, 2011 through January 31, 2013, 12,621 incident reports were published on SaferProducts.gov (including reports received back to March 11, 2011).
The majority of reports were submitted by consumers (97%). About 1% each came from public safety entities; other government agencies; and child service providers, health care professionals, or medical examiners.
Over two-thirds did not result in injury, and less than 11% involved the need for a medical professional (or a death certificate).
FOR INTERNAL USE ONLY11
Severity of Incident
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Incident, No Injury; 68.5%Injury, No First Aid or Medical Attention Received; 8.5%
Injury, First Aid Re-ceived by Non-Medical
Professional; 7.2%
Injury, Seen by Medical Professional; 5.1%
Injury, Emergency Department Treat-
ment Received; 3.8%
Injury, Level of Care Not Known; 2.9%
No Incident, No Injury; 1.8%
Injury, Hospital Admission; 1.6% Death; 0.4% Unspecified; 0.3%
Most Frequently Published Reports by Product Type – First 22 Months
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1) Electric Ranges/Ovens 1,173
2) Dishwashers914
3) Footwear 553
4) Refrigerators491
5) Microwave Ovens 438
6) Electric Coffee Makers or Teapots386
7) Gas Ranges/Ovens332
8) Nonmetal Cookware250
9) Cribs 243
10) (tie) Gas Grills or Stoves/Light Bulbs 221
Fatalities
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Of the 12,621 total reports published through January 31, 2013, 49 involved fatal incidents.
Seventeen reports involved infant products and 14 involved vehicular products (ATVs, tractors, riding mowers, UTV, senior scooter). Other products mentioned multiple times were heating system related (6) and smoke alarms (2).
Hospitalizations
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Of the 12,621 total reports published through January 31, 2013, 197 resulted in hospitalizations.
The most frequently reported items were footwear (49), fuel oils/gels or fire pots (24), bicycles and accessories (9), building sets (9), and baby seats (7).
ER Visits
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Of the 12,621 total reports published through January 31, 2013, 478 resulted in visits to the emergency room.
The most frequently reported items were footwear (90), chairs (27), baby strollers (14), bicycles and accessories (12), exercise equipment (11), and fuel oils/gels or firepots (10).
Other Injuries Seen by Medical Professionals
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Out of the 12,621 total reports published through January 31, 2013, 641 resulted in visits to medical professionals outside of ERs or hospitals.
The most frequently reported items were footwear (256), diapers (46), drywall (16), exercise equipment (16), mattresses (14), and bicycles and accessories (10).
Severe Injury/Fatality Reports
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Proportionally fewer severe injuries/fatalities related to appliances, which were the most frequently reported products overall.
More likely to be submitted by a third party (26 “my client/patient/student” professional submissions).
Can improve our knowledge of severe injury and fatality incidents.
SaferProducts.gov
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Has received thousands of complete reports, mostly from consumers
Is published daily and can be searched/viewed in multiple ways
Incidents typically have not resulted in injury, though severe injuries are reported
SaferProducts.gov
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Consumers can….• File reports of harm and potential harm.
• Search for incident reports and recalls.
• Be informed about potentially hazardous products.
Companies can…• Sign up on the Business Portal for automatic
notifications and file electronically under Section 15.
Contact Information
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Steve HanwayStatistician, Division DirectorDivision of Hazard Analysis
U.S. Consumer Product Safety Commission4330 East West HwyBethesda, MD 20814