safe digging process - florida rural water association · safe digging process ... poor location...
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Safe Digging Process
Kathy Thrash, Damage Prevention Liaison
Using the
Excavator
Quick Reference Card
811 Safe Digging Process
WaitPrepare Notify
Protect Dig safelyVerify
Where do you work?
1. Public Works/Utilities
2. Private Utilities
3. Roadway Contractor
4. Utility Contractor
5. Design / Engineer Consultant
6. State Agency
7. Enforcement Agency
8. Locator / Surveyor
9. Fencing / Landscaping
10. Somewhere ElsePublic
Work
s/Util
ities
Roadway C
ontract
or
Design /
Engineer C
onsul..
.
Enforc
ement A
gency
Fencin
g / La
ndscapin
g
0% 0% 0% 0% 0%0%0%0%0%0%
Do you dig?
1. At Work
2. At Home
3. At Work and Home
4. I Don’t Dig
At Work
At Hom
e
At Work
and H
ome
I Don’t
Dig
0% 0%0%0%
Choose your 3 biggest concerns?
1. Late Locates
2. Inappropriate Positive Responses
3. Mismarked Utilities
4. Abandoned Facilities
5. Drops Not Located
6. No Locate Request
7. Careless Excavation
8. Poor Location Descriptions
Late
Loca
tes
Inappro
priate
Posit
ive ..
.
Miss
-mar
ked Util
ities
Abandoned Facil
ities
Drops N
ot Loca
ted
No Loca
te R
equest
Carele
ss Exca
vation
Poor Loca
tion D
escrip
tions
0% 0% 0% 0%0%0%0%0%
Has your company caused or experienced
damage in the past year?
1. Yes
2. No
3. I Plead the 5th
YesNo
I Ple
ad the 5th
0%0%0%
What is the normal ticket wait time?
1. 48 hours
2. 2 business days
3. 3 business days
4. 1 week
48 Hours
2 Busin
ess D
ays
3 Busin
ess d
ays
1 Week
0% 0%0%0%
Starting the day after you call!
How long are locate tickets good for?
1. 21 days
2. 45 days
3. 14 days
4. 30 days
21 Days
45 Days
14 Days
30 Days
0% 0%0%0%
Starting the day after you call!
What is the response from the
locator called?
1. Positive response
2. Locator response
3. 811 response
4. Utility response
Positiv
e Resp
onse
Loca
tor R
esponse
811 Resp
onse
Utility
Resp
onse
0% 0%0%0%
How big is the tolerance zone?
On each side of the utility
1. 18 inches – 1.5 feet
2. 48 inches – 4 feet
3. 24 inches – 2 feet
4. 36 inches – 3 feet
18 inch
es – 1.5
feet
48 inch
es – 4 fe
et
24 inch
es – 2 fe
et
36 inch
es – 3 fe
et
0% 0%0%0%
What should you do if the marks
are gone?
1. Dig carefully
2. Stop and call in a new ticket
3. Hand dig only
4. Put your own marks down
Dig ca
refu
lly
Stop a
nd call
in a
new
tick
et
Hand dig
only
Put your o
wn m
arks d
own
0% 0%0%0%
CALL before you DIG
6 steps
1. Prepare before 811
2. Get a ticket
3. Wait for paint
4. Verify utility response
5. Protect the marks
6. Dig safely
811 Before You DigChapter 556 Florida Statutes
1. Prepare before 811
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Excavation:
Move dirt, auguring, boring….
disturb the Earth’s surface….
Demolition:
Move or remove a structure
which could cause damage
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Prepare Before You 811
Be ready to describe the
actual excavation
area
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Get a Ticket
Three Ways to Get a Ticket1. Call 8112. Sunshine811.com3. Online811.com
Tips for Requesting a Ticket
• Only include areas you will dig in the
next 30 days
• Directions: Use north, south, east or west,
not left or right
• White line areas that are hard to describe
• Provide an accurate field contact phone
number
Locate 665 Palm PlaceTicket : 999603743 Rev:000 Taken: 03/14/16 13:16ET
State: FL County: PINELLAS Place: DREAM LAND
Address : 665 Street : Palm Place
Cross 1 : 6TH ST North
Within 1/4 mile: Y
Locate: LOCATE THE ENTIRE PROPERTY AT 665 PALM PLACE
Remarks : Will be trenching in the ROW. Mark all service line drops. Call
homeowner at 727-555-2362 to gain access to side yard.
Caller: Brian Dean Phone: 727-555-2362
Due Date: 03/17/16 Time 23:59ET
Work Date: 03/21/16 Time: 23:59ET
Service Area
CodeService Area Contact
Phone
NumberUtility Type
BIG BOOM GAS LINE LOCATOR 813-555-1234 Gas Transmission
Ticket Number:Must give to law
enforcement
Locate 665 Palm PlaceTicket : 999603743 Rev:000 Taken: 03/14/16 13:16ET
State: FL County: PINELLAS Place: DREAM LAND
Address : 665 Street : Palm Place
Cross 1 : 6TH ST North
Within 1/4 mile: Y
Locate: LOCATE THE ENTIRE PROPERTY AT 665 PALM PLACE
Remarks : Will be trenching in the ROW. Mark all service line drops. Call
homeowner at 727-555-2362 to gain access to side yard.
Caller: Brian Dean Phone: 727-555-2362
Due Date: 03/17/16 Time 23:59ET
Work Date: 03/21/16 Time: 23:59ET
Service Area
CodeService Area Contact
Phone
NumberUtility Type
BIG BOOM GAS LINE LOCATOR 813-555-1234 Gas Transmission
Remarks:Give locator
more info
Locate 665 Palm PlaceTicket : 999603743 Rev:000 Taken: 03/14/16 13:16ET
State: FL County: PINELLAS Place: DREAM LAND
Address : 665 Street : Palm Place
Cross 1 : 6TH ST North
Within 1/4 mile: Y
Locate: LOCATE THE ENTIRE PROPERTY AT 665 PALM PLACE
Remarks : Will be trenching in the ROW. Mark all service line drops. Call
homeowner at 727-555-2362 to gain access to side yard.
Caller: Brian Dean Phone: 727-555-2362
Due Date: 03/17/16 Time 23:59ET
Work Date: 03/21/16 Time: 23:59ET
Service Area
CodeService Area Contact
Phone
NumberUtility Type
BIG BOOM GAS LINE LOCATOR 813-555-1234 Gas Transmission
Due date &work date
Locate 665 Palm PlaceTicket : 999603743 Rev:000 Taken: 03/14/16 13:16ET
State: FL County: PINELLAS Place: DREAM LAND
Address : 665 Street : Palm Place
Cross 1 : 6TH ST North
Within 1/4 mile: Y
Locate: LOCATE THE ENTIRE PROPERTY AT 665 PALM PLACE
Remarks : Will be trenching in the ROW. Mark all service line drops. Call
homeowner at 727-555-2362 to gain access to side yard.
Caller: Brian Dean Phone: 727-555-2362
Due Date: 03/17/16 Time 23:59ET
Work Date: 03/21/16 Time: 23:59ET
Service Area Code Service Area ContactPhone
NumberUtility Type
BIG BOOM GAS LINE LOCATOR 813-555-1234 Gas Transmission
Member Utilities:Call with questions
Length of a Ticket
Locate tickets are good for 30 calendar days
Starting the day after you call in the ticket
Be sure to renew tickets if needed
Only renew the areas left to excavate
Wait For Paint
Normal – 2 Business DaysUnderwater – 10 Business DaysStarts Next Business Day After You Call
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time
3. Check Positive Response
4. Protect the Marks
5. Dig Safely
Verify Positive Response
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Verify Positive Response1. Call 800-852-80572. Sunshine811.com3. Online811.com
How to Access Positive Response
Ticket ID: 146603743 Phone Number: (727) 424-7778
Dig Site Information Excavator Information
Ticket ID: 146603743
Street Name: PALM PLACE
Place: DREAM LAND
State: FL
Company Name: MAIL BOXERS
Contact: Brian Dean
Phone Number: 727-669-5747
City, State: Dream Land, FL
Service Area Current Response
BIG BILL – FIBER OPTICS 1: Marked
LIL-FIRE – GAS COMPANY 3F: Delay Requested
WAWA – DREAM LAND WATER 2B: Marked with Exceptions - Private
ZAP YA – ELECTRIC COMPANY 3N: Description Insufficient
BIG-BOOM – GAS TRANSMISSION 2C: Marked with Exceptions – High Priority
NOT DEEP – PHONE COMPANY No Response
Positive Response – 22 Codes
Address Number not on Internet View!
Response Code # not on Email View!
1. BIG BILL – FIBER OPTICS 1: Marked
3. WAWA – DREAM LAND WATER 2B: Marked w/ Exceptions – Private Lines
4. ZAP YA – ELECTRIC COMPANY 3F: Unmarked Delay Requested
6. NOT DEEP – PHONE COMPANY No Response
5. BIGBOOM – GAS TRANSMISSION 3N: Unmarked Description Insufficient
4. LIL-FIRE – GAS COMPANY 2D: Marked w/ Exceptions – High Profile
Marked means you should see marks on the ground.
The positive response code may include additional information or requirements.
If it doesn’t, call the utility.
1. BIG BILL – FIBER OPTICS 1: Marked
3. WAWA – DREAM LAND WATER 2B: Marked w/ Exceptions – Private Lines
4. ZAP YA – ELECTRIC COMPANY 3F: Unmarked Delay Requested
6. NOT DEEP – PHONE COMPANY No Response
5. BIGBOOM – GAS TRANSMISSION 3N: Unmarked Description Insufficient
4. LIL-FIRE – GAS COMPANY 2D: Marked w/ Exceptions – High Profile
Unmarked codes include the reason the utility was not marked.
Check the Positive Response to see if the locator is waiting for you to do something.
1. BIG BILL – FIBER OPTICS 1: Marked
3. WAWA – DREAM LAND WATER 2B: Marked w/ Exceptions – Private Lines
4. ZAP YA – ELECTRIC COMPANY 3F: Unmarked Delay Requested
6. NOT DEEP – PHONE COMPANY No Response
5. BIGBOOM – GAS TRANSMISSION 3N: Unmarked Description Insufficient
4. LIL-FIRE – GAS COMPANY 2D: Marked w/ Exceptions – High Profile
No Response means the locator did not respond within the required time.
You can dig with reasonable care, but the law requires you to locate the utility with locating equipment or by acceptable means.
Standard Locate Marks
Other than the APWA Color Codes, Florida has no marking standards
If you don’t understand the marks, call the locator.
Unknown or Unmarked Utilities
• Treat all lines as if they are live
• Follow your company protocol
–Protect exposed lines
–Support lines when soil is removed
• Let Sunshine 811 know about non-members
Protect the Marks
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Marks Must Remain Visible.
If not, request a new ticket.
To protect the marks:
• Consider using offset marks.
• Do not place spoil piles or building materials over marks.
• Do not drive machinery over the marks.
• Sweep paved areas often so painted marks remain visible.
Dig Safely
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Dig Safely
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Observe the Tolerance Zone
Dig Safely
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Hand Dig, Pothole, or Soft Dig to Expose Utilities
Dig Safely
1. Call 811 before You Dig. It’s the Law!
2. Wait the Required Time before Digging
3. Check Positive Response System
4. Protect the Marks
5. Dig Safely
Use a Spotter in the Tolerance Zone
Emergency Ticket Exception
Must notify system or member operator at earliest
convenience
Can be processed using 811 or by internet after web
training
Must make all reasonable precautions to protect
underground facilities
Not exempt from potential liability
1. Is this excavation necessary to protect life or property?
2. Is there a material escaping from an underground facility?
3. Is there a vital public service that has been interrupted?
4. Was/is there a break in an underground facility?
5. Has a roadway been impaired?
6. How does this “Emergency Excavation” meet the criteria of Florida State Law?
Emergency Ticket Criteria
What number do you call
before you dig?
1. 211
2. 411
3. 811
4. 911
211411
811911
0% 0%0%0%
Response Counter
What is the normal ticket wait time?
1. 48 hours
2. 2 business days
3. 3 business days
4. 1 week
48 Hours
2 Busin
ess D
ays
3 Busin
ess d
ays
1 Week
0% 0%0%0%
Starting the day after you call!
How long are locate tickets good for?
1. 21 days
2. 45 days
3. 14 days
4. 30 days
21 Days
45 Days
14 Days
30 Days
0% 0%0%0%
Starting the day after you call!
What is the response from the
locator called?
1. Positive response
2. Locator response
3. 811 response
4. Utility response
Positiv
e Resp
onse
Loca
tor R
esponse
811 Resp
onse
Utility
Resp
onse
0% 0%0%0%
How big is the tolerance zone?
On each side of the utility
1. 18 inches – 1.5 feet
2. 48 inches – 4 feet
3. 24 inches – 2 feet
4. 36 inches – 3 feet
18 inch
es – 1.5
feet
48 inch
es – 4 fe
et
24 inch
es – 2 fe
et
36 inch
es – 3 fe
et
0% 0%0%0%
What should you do if the marks
are gone?
1. Dig carefully
2. Stop and call in a new ticket
3. Hand dig only
4. Put your own marks down
Dig ca
refu
lly
Stop a
nd call
in a
new
tick
et
Hand dig
only
Put your o
wn m
arks d
own
0% 0%0%0%
What is the scope for a normal locate
ticket?
1. One square mile with one ROW or road
2. One mile of ROW with side roads up to 150 feet
3. 5 individual addresses on one mile of road
4. Any ONE of the above
One Square
Mile
with
...
One Mile
of R
OW w
ith Si
..
5 Indiv
idual A
ddress
es ..
Any ONE o
f the A
bove
0% 0%0%0%
Kathy J. Thrash
Damage Prevention Liaison
386-575-2057 Office
www.Sunshine811.com