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    Sales and Distribution

    Management ofAMUL

    Presentation by: Group 4

    Saurav Singh

    Rohit Anand

    Nishita

    Mukul Kumar

    Kumari ShaliniKumar Alok

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    AMULType CooperativeFounded 1946Headquarters Anand, IndiaKey people Chairman, Gujarat Co-operative Milk

    Marketing Federation Ltd. (GCMMF)Industry

    Dairy

    Revenue 13750 croreEmployees 2.41 million milk producersSlogan The Taste of IndiaWebsite http://www.amul.com/

    `

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    Key Facts

    AMUL means priceless in Sanskrit Amoolya

    Brand name managed by an apex cooperation organizationGCMMF

    Worlds biggest vegetarian cheese brand

    Worlds largest pouched milk brand

    Largest food brand in India

    Spurred the white revolution in India

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    GCMMF: An Overview Largest food products marketing organization of India

    Average collection is 7.5 million litres of milk per day

    Members

    13 district cooperative milk producers Union

    No. of Producer Members

    2.79 million

    No. of Village Societies

    13,328

    Total Milk handling capacity

    11.22 million liters per day

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    Products

    Dairy Frozen Fresh

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    Objective

    To study and analyze the sales strategy of Amul.To study and analyze the distribution strategy of A

    To analyze the effect of distribution strategy on s

    Amul product.

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    Methodology

    Structured interview

    With company officials and distributors

    Questionnaire

    Open ended

    Questions including reasons

    Type of research:

    Exploratory Research

    Descriptive Research

    Sample Size

    13 distributers of Patna

    Method of survey:

    Personal interview

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    Sales Force Strategy

    SALES TEAM

    RANK RESPONSIBILITY

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    MD

    GM

    AGM

    Deputy Manager

    Branch Manager

    Assistant Manager

    Senior Executive

    ModerateExecutive

    Juniorexecutive

    TerritorySales Incharge

    Salesma

    n

    RANK WISE

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    RESPONSIBILITY

    WISE

    MD

    Chief General Manager

    Zonal Manager

    Branch Manager

    Officer InCharge

    Territory

    Sales

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    Overall Structure

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    Recruitment of Sales Force In Amul

    The first stage of process, continued with

    selection and placement

    Starts with the intent of the Sale departmenthead

    Personal department checks the financialimplication and additional expenses, if any

    A positive process and most importantfunction

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    Types of Recruitment Sources

    INTERNAL SOURCE

    Present PermanentEmployees

    Employee Referrals

    Former Employees

    EXTERNAL SOURCE

    Advertisement.

    Campus Interview

    Employment Exchange.

    Unsolicited Application

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    Selection

    Final interview and induction

    Physical or medical examination.

    Checking references.

    Interviews.

    Employment tests.

    Initial interview of the candidate.

    Application

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    Process of SelectionApproval from M.D: When there is any vacancy in any department, first ste

    approval from M.D to give advertisement in newspaper. After getting approval

    goes further.

    Advertisement: After getting approval from M.D., advertisement is givenewspaper for the related post in the sales department.

    Collection of Application: All the direct applications are collected.

    Securitization of applications: After collection, applications are scrutinized

    Interview: Interview is being carried out by a panel of 3 to 4 members consist

    of Sales Department, M.D. and Manager of AdministrationMedical checkup: Selected person sent for medical check. It held on interv

    AMUL when candidate found medically fit then selection is done

    Selection: At the end they give the appointment letter to the person and he/she

    about his/her joining in the organization

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    Induction Program

    INTERNAL

    Continues for 5-6 days

    Makes familiar with SalesDepartment of Organization

    EXTERNAL

    Continues for 6-7 day

    Makes the employeesplant, the chilling cen

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    Training and Development

    Identification of need of Training

    Module Preparation

    Selection of employee for the

    training

    Training

    Feedback

    M h d f h i i

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    Methods for the training

    On the job training

    The immediate superior who knows exactly what the trainee should learn and do, gives him/her training at h

    workplace.

    Coaching:

    the new recruit is trained on the job by his/her immediate

    superior.

    Job rotation:

    The employee is made to move from job to job at certain

    intervals.

    Need of Training:

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    Need of Training:-

    When new technology introduce in union.

    Increase quantity and quality of product.

    To meet organization need at all time.

    For better economic use of materials.

    To prepare the present employees for higher

    assignments so that they may promote from within.

    Effect of Training:-

    Increased effectiveness of work

    Increased dedication feeling for

    Higher productivity

    Motivation Strategy

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    Motivation Strategy

    Financial motivators

    Adhoc

    House rent allowance

    Travel Allowance

    Medical

    Bonus

    Production Bonus Other allowance(Performance

    Allowance , advance , LTC )

    Non-financial Motivat

    Promotion( Based on Seniority, Vacancies, Op

    of Divisional head, past record,

    behaviour, Skill and knowledge

    Experience, Loyalty toward

    organisation. )

    Seminars Conference

    Compensation Policy

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    Compensation Policy

    It includes fixed salary, bonus and shared profit.

    Method of remuneration payment:- Time wage

    Piece wage

    Compensation structure:-There are 3 sound primary compensation structures.

    Internal Equity.

    External Competitiveness.

    Performance based payment.

    The Channel Network

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    The Channel Network

    Procurement Channel (Upstream

    Flow)

    Milk is taken to VCs by farmers on bicycle.

    Transportation of milk from the co-

    operatives through truck equipped with

    tanker.

    Distribution channel (Downstream

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    Distribution channel (Downstream

    Flow)

    First leg of transport is from the

    manufacturing unit to the

    company depots.

    Second leg is from the depot to

    the WDs

    Third leg this is the flow of

    good from WDs to retailers

    Amul Supply-Demand Linkages

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    Amul Supply-Demand Linkages

    Distribution

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    Channel

    Structure at

    Amul

    Managing Channel member

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    Managing Channel member

    Selection Authentication

    Proof of solvency Safety of the inventory

    Details of storage

    Human resource

    Details of other product

    Market coverage

    Details of advertisement

    initiatives

    Motivating Channel Mem

    Distributors Margin

    Trade marketing

    Counseling measures

    Amul yatras

    Retailers

    Trade schemes Glow boards

    Schedule of the salesmen

    Infrastructure facilitation

    Evaluation of channel members:

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    Evaluation of channel members:

    Beat plan

    Cumulative performance

    Target versus achievement

    o Details of the bank guaranty

    o Photographs of the offices

    o Details of the WD salesmen and the product lines he deals in

    o The computerization facility available

    o The storage space

    o Refrigeration facility with photograph

    o Details of the delivery vehicle with photographo Summary of the monthly potential sales of marketso Summary of the product wise monthly sales potential of instit

    Suggestions

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    Suggestions

    Amul should go in for exclusive outlets in at least all the shopping

    Pushcarts should be increased in number.

    The company should start a home delivery where a particular hou

    will order full range of products required by it over a period of tim

    In order to remain sensitive to market demand, it is essential for th

    company to place additional salesmen on the field since the brand

    such commands a high demand in the market but fails to match it the supply.

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    THANK YOU