s t h1.1

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HATs

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• The real key here is that rather than circular or deadlock

debates, you focus the group on a particular viewpoint at a

time, it is similar to

– writing, then editing vs. editing while your write,

– brainstorming, then critiquing vs. critiquing while you brainstorm

– you're looking at the issue from multiple, specific angles.

– letting people wear a different "hat", in a safe, constructive way.

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Applying the Six Thinking Hats

• Step 1. List the questions that represent the hats• Step 2. Walkthrough each question as a team• Step 3. Modify the approach

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Applying the Six Thinking Hats

• Step 1. List the questions that represent the hats– List a set of questions on the whiteboard to represent the hats. You can do this either

at the start of the meeting or when you hit a sticking spot.

• Here's an example set of questions you can use to represent the hats:– What are the facts and figures?– What's your gut reaction? How do you feel about this?– Why can't we do this? What prevents us? What's the downside?– How can we do this?– What are additional opportunities?– How should we think about this? (what are the metaphors or mental models)

The sequence of the questions can matter. For example, it wouldn't make sense to start thinking up solutions before you've focused on the problem.

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Applying the Six Thinking Hats

• Step 2. Walkthrough each question as a team– Walkthrough each question as a team. This is the key.

Rather than debating each other, you're now collaborating.

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Applying the Six Thinking Hats

• Step 3. Modify the approach– If it's not working, change the approach. For example,

you might find that you started with the wrong "hat" or question. See if switching to another question or hat makes a difference. The key is to keep this lightweight but effective.