rwdg webinar: the new non-invasive data governance framework

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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner

Real World Data Governance

The NewNon-Invasive Data Governance

FrameworkMonthly Webinar Series Hosted by DATAVERSITY

Robert S. Seiner – KIK Consulting / TDAN.comFebruary 16, 2017 – 2:00 p.m. EST

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• Real-World Data Governance – Monthly Webinar Series– March 16, 2017 – Apply Data Governance to Agile Efforts– April 20, 2017 – Governing Data Governance and Master Metadata

– Monthly on the Third Thursday at 2 pm EST– Register Online at TDAN.com or KIKConsulting.com or DATAVERSITY.net

Real-World Data Governance2017 Upcoming Webinars

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• Non-Invasive Data Governance:The Path of Least Resistance and Greatest SuccessISBN 9781935504856 / Technics Publishing / Amazon.com

Audio Version Now Available• KIKConsulting.com

Home of Non-Invasive Data Governance™

• Conferences and Events – DATAVERSITY EventsEnterprise Data World 2017Atlanta, Georgia – April 2-7, 2017Tutorial – Comparing Approaches to Data Governance

Data Governance & Information Quality Conference 2017San Diego, California – June 12-16, 2017Tutorial & Presentation

Real-World Data GovernanceCurrent Events

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• The Data Administration Newsletter (TDAN.com)– New Content Twice a Month– Articles, Columns, Features, Blogs– Subscribe Online for Updates– Produced by DATAVERSITY

• Online Learning Plan– Non-Invasive Data Governance– DATAVERSITY Training Center– Online 7 Courses with Evaluation– Produced by DATAVERSITY

Real-World Data GovernanceCurrent Events

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• Non-Invasive Data Governance is summarized as the practice of formalizing accountability for data and the application of governance to process.

• Non-Invasive Data Governance describes how data governance is applied to the organization rather than being forced into the environment.

• In this month’s installment of the RWDG webinar series, I will present a New data governance framework that addresses the core components of data governance for each level of the organization.

• The resulting framework can be used for all approaches to data governance.

A New NIDG FrameworkAbstract

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• In this webinar I will discuss:– The five core components of a data governance effort– The five levels where the core components will be addressed– Detailed explanation of each component for each level– A diagram to complete the framework for your organization– A framework comparison across approaches

A New NIDG FrameworkAbstract

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• Data Governance– Data Governance is the Execution and Enforcement of Authority

Over the Management of Data and Data-Related Resources.

• Data Stewardship– Data Stewardship is the Formalization of Accountability

Over the Management of Data and Data-Related Resources.

A New NIDG FrameworkDefinitions

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• Non-Invasive Data Governance™– The practice of:

• applying formal accountability & behavior • through non-invasive roles & responsibilities• to existing and / or new processes• to assure that the definition, production & usage of data• assures regulatory compliance, security, privacy, protection & quality.

– Non-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.

– The goal is to be» Transparent» Supportive» Collaborative.

A New NIDG FrameworkDefinitions

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The NewNon-Invasive Data Governance

Framework

Without furtheradieu …

Drum roll please …

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A New NIDG FrameworkThe Framework

A New NIDG FrameworkThe Framework

NON -IN VA SIVE DATA GOVERN ANCE™ FRA MEWORK

EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements

CollectReportMetrics

PolicyDirective

Best Practice Guidelines

Standards Requirements

Workflow

GlossaryDictionary Metadata

KIK Artifacts(Common Data

Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject

OrientationOn Boarding

Ongoing

PlanDevelopDeliver

SteeringCommittee(Delegate)

Council(Decision)

Domain StewardsOwners(Subject)

DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)

Copyright © 2017 – Robert S. Seiner and KIK Consulting & Educational Services, LLC

LEVEL

EXECUTIVE – SENIOR LEADERSHIP TEAMSTRATEGIC – BUSINESS & TECHNOLOGYTACTICAL – SUBJECT MATTER EXPERTISEOPERATIONAL – DAILY JOB FUNCTIONSUPPORT – FUNCTIONAL MANAGEMENT

LEVELS

EXECUTIVE – SENIOR LEADERSHIP TEAMSTRATEGIC – BUSINESS & TECHNOLOGY MGMTTACTICAL – SUBJECT MATTER EXPERTISEOPERATIONAL – DAILY JOB FUNCTIONSUPPORT – FUNCTIONAL MANAGEMENT

COMPONENTS

ROLES (AUTHORITY) – FORMAL RESPONSIBILITYPROCESSES – APPLICATION and ENFORCEMENT COMMUNICATIONS – EDUC, TRN, AWARENESSMETRICS – MEASUREMENTS and KPIsTOOLS – ARTIFACTS PURCHASED & DEVELOPED

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Components

ROLES (AU

THORITY)

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METRICS

PROCESSES

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A New NIDG FrameworkFive Components

• Roles (Authority)• Processes• Communications• Metrics• Tools

NO N- IN VA SIVE DA TA GOVERN AN CE ™ F RA MEWORK

EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver

SteeringCommittee

(Delegate)

Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

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Components

ROLES

(AUTHO

RITY)

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METRICS

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• Components– Roles (Authority)

• The first foundational component of a successful Data Governance program is the definition of roles and responsibilities. The manner in which roles are defined is a predictor of the effort required to govern the data.

• In NIDG – Roles are typically represented through an Operating Model of Roles & Responsibilities. The familiar pyramid diagram is represented in the first column of the NIDG Framework. The Operating Model includes a detailed description of formalized responsibilities, escalation and decision paths, how roles are formally engaged in processes, and communications that are shared with each level.

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• Components– Processes

• The second foundational component of a successful program is the way the Roles are applied to processes. The notion of the “Data Governance process” misrepresents the fact that processes are a primary component of Data Governance success. There is not a single process that is governed, rather there are a series of processes to which Data Governance will be applied.

• In NIDG – Data Governance programs typically provide repeatable processes that reflect the appropriate level of formal accountability throughout the process. Data Governance focuses on getting the “right” person involved in the “right” step of the process to deliver the “right” result regardless of the process focus – issue resolution, protection, quality, project-focused; Data Governance becomes the application of formal governance to process.

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• Components– Communications

• Communication is an important component of a successful Data Governance program. Raising the data awareness of every person that defines, produces, and uses data is critical to achieving program success. Education must focus on policies, handling rules, best practices, standards, processes, and role-based governance activities.

• In NIDG – Communications play a role in every aspect of program definition and delivery. Communications must be thorough and measurable. Communications must focus on formalizing accountability for the processes mentioned above: issue resolution, protection, quality, project-focused, or any other application of authority to how data is managed.

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• Components– Metrics

• Data Governance programs must be able to measure their impact on the organization. This is the responsibility of the Support role often called the Data Governance Lead and Team. The impact and value may be financially quantifiable, but this may not always be the case. Measuring efficiency and effectiveness improvements require benchmarks of present state and the governed activity of measuring and reporting results.

• In NIDG – Organizations measure improvements in governance through collecting and reporting the number of issues recorded and addressed, while also quantifying the value of issue resolution, quantifying education, awareness and certification of handling rules and incidents that are formally attended.

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• Components– Tools

• Tools of Data Governance enable the program to deliver value to the organization. Organizations use tools they develop internally as well as tools that they’ve purchased to fill specific needs of their programs. The tools that are developed or purchased are based on practicality, ease-of-use, and the specific goals of the Data Governance program.

• In NIDG – Tools are used to formalize accountability for the management of data and improve the knowledge of the data, rules, and processes required to govern data. Tools are used to record and make available metadata in order to improve the understanding and quality of data across the Enterprise.

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A New NIDG FrameworkFive Levels

• Executive • Strategic • Tactical • Operational • Support

NO N- IN VA SIVE DA TA GOVERN AN CE ™ F RA MEWORK

EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver

SteeringCommittee

(Delegate)

Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES

(AUTHO

RITY)

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METRICS

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A New NIDG FrameworkDetailed Explanation

• Levels– Executive

• Enterprise Perspective• The Executive level of an organization typically consists of people at the top. • This includes Presidents, Chairs, Senior Vice Presidents, and CXO level positions

(meaning CEOs, COOs, CIOs, CDOs, CROs, CMOs, etc.). • The Executive Level of an organization often has regular or scheduled meetings

as the Steering Committee for the enterprise.

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• Levels– Strategic

• Top Cross Business-Area Perspective• The Strategic level of an organization typically consists of people that report

directly to and are delegated by the Executive level to oversee and direct specific initiatives.

• The Strategic level is accountable to the Executive level for the success of the initiative.

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• Levels– Tactical

• Cross Business-Area Perspective• The Tactical level of an organization typically consists of people that are

subject matter experts, facilitators, and potentially decision makers for specific domains of data and information.

• The Tactical level is delegated or recognized by the Strategic level as people that must be included in and drive decisions that are made regarding data in their domain.

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• Levels– Operational

• Business Area Perspective• The Operational level of an organization typically consists of every person in

the organization that has a relationship to data and that is (or will be) held formally accountable for that relationship.

• The relationships include the definition, production, and/or use of data and information.

• It is a requirement that these people follow policy, best practices and standards for that relationship.

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• Levels– Support

• Program Management and Shared Services Perspective• Any group that has a vested interest in the “execution and enforcement of

authority over the management of data.”

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Roles Component(and the Authority associated with the Roles)

are the most important component of theNon-Invasive Data Governance Framework.

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• Roles (Authority)– Executive – Senior Leadership / Steering Committee– Strategic – Data Governance Council– Tactical – Data Domain Stewards & Steward Coordinators– Operational – Operational Data Stewards / Definers, Producers, Users– Support – Data Governance Team & Data Governance Partners

NO N - IN VAS IVE D ATA GO VERNA N C E™ F RA M EWO RK

EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AUTHORITY)

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MUN

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METRICS

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A New NIDG FrameworkFive Levels

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• Roles (Authority)– Executive

• The Steering Committee is composed of business and technology leadership for Data Governance and all other Enterprise level initiatives.

• Data Governance is added as a line item on the agenda of regular Executive level meetings.

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• Roles (Authority)– Strategic

• The Strategic level is often labeled as the Data Governance Council. The Council’s responsibility is to make certain the Data Governance program is successful.

• The Council is very the ultimate approver of policies and procedures of Data Governance and acts as the ultimate decision maker for resolving issues that cannot be resolved at a lower level of the organization.

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• Roles (Authority)– Tactical

• The Tactical level is often labeled as Data Domain Stewards or Enterprise Data Stewards for a specific subject matter of data.

• Domain Stewards are recognized for their expertise in their subject matter across the Enterprise.

• Domain Stewards can have the authority to make Enterprise decisions for their subject matter or they may escalate the decision to an information Strate gic level.

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• Roles (Authority)– Operational

• The Operational level can include everybody in the organization.• These people are known as the true stewards of the data – or people that

are or will be formally accountable for how they define, produce, and use data.

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• Roles (Authority)– Support

• The Support level varies with the program design in each organization.• Leadership of the Data Governance program is the critical level of support, and

the support and involvement of IT and the PMOs act as stalwart contributors to the most successful programs.

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• Roles (Authority)– Executive – Senior Leadership / Steering Committee– Strategic – Data Governance Council– Tactical – Data Domain Stewards & Steward Coordinators– Operational – Operational Data Stewards / Definers, Producers, Users– Support – Data Governance Team & Data Governance Partners

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Other ComponentsProcesses, Communications, Metrics, Tools

are important components of theNon-Invasive Data Governance Framework.

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• Processes– Executive – Endorse Processes– Strategic – Resolution Processes– Tactical – Domain Processes– Operational – Daily Processes– Support – Define and Enforce Processes


EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AUTHORITY)

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METRICS

PROCESSES

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• Communications– Executive – Support, Sponsor, Understand– Strategic – Meeting Status– Tactical – Subject / Project– Operational – Orientation, On-Boarding, On-Going – Support – Plan, Develop, Deliver


EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AUTHORITY)

COM

MUN

ICATION

S

TOO

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METRICS

PROCESSES

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• Metrics– Executive – Metric Approval and Act– Strategic – Metric Acceptance– Tactical – Domain Metrics– Operational – Daily Measurements– Support – Collect and Report Metrics


EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AUTHORITY)

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METRICS

PROCESSES

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• Tools– Executive – Policy Directive– Strategic – Best Practice and Guidelines– Tactical – Standards, Requirements, Workflows– Operational – Glossary, Dictionary Metadata– Support – KIK Artifacts


EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AUTHORITY)

COM

MUN

ICATION

S

TOO

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METRICS

PROCESSES

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A New NIDG FrameworkDIY Diagram to Complete Framework

• Color Coordinated with Operating Model, Common Data Matrix …• Cross Reference Components with Levels• Fill in with Your Own Description• Use Information from the Approach Comparison (in next few slides)

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A New NIDG FrameworkDetailed Diagram to Complete Framework


EndorseProcesses

ResolutionProcesses

EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT

DomainProcesses

DailyProcesses

EnforceProcesses

MetricApproval

Act

MetricAcceptance

DomainMetrics

DailyMeasurements


PolicyDirective



Workflow



Activity Matrices)

SupportSponsor

Understand

MeetingsStatus

SubjectProject


Ongoing

PlanDevelopDeliver


Council(Decision)


DataStewards

(Daily)

DG LeadWork Groups

Partners(Function)


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AU

THORITY)

COM

MU

NICATIO

NS

TOO

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METRICS

PROCESSES

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A New NIDG FrameworkDetailed Diagram to Complete Framework


EXECUTIVE

STRATEGIC

TACTICAL

OPERATIONAL

SUPPORT


LEVEL


LEVELS


COMPONENTS


Leve

ls

Components

ROLES (AU

THORITY)

COM

MU

NICATIO

NS

TOO

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METRICS

PROCESSES

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A New NIDG FrameworkFramework Comparison

• Approach Comparisons– Command-and-Control Approach– Traditional Approach– Non-Invasive Approach

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• Roles (Authority)– Command-and-Control Approach – Assigned Roles– Traditional Approach – Identified Roles– Non-Invasive Approach – Recognized Roles

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• Processes– Command-and-Control Approach – New Process– Traditional Approach – Single Process– Non-Invasive Approach – Applied to Process

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• Communications– Command-and-Control Approach – You Will Do This– Traditional Approach – You Should Do This– Non-Invasive Approach – You Already Do This

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• Metrics– Command-and-Control Approach – Measure ROI– Traditional Approach – Measure Data Quality– Non-Invasive Approach – Measure Program Advancement

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• Tools– Command-and-Control Approach – Purchase First– Traditional Approach – Leverage Existing– Non-Invasive Approach – Leverage Build and Apply Purchased

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• In this webinar I discussed:– The five core components of a data governance effort– The five levels where the core components will be addressed– Detailed explanation of each component for each level– A diagram to complete the framework for your organization– A framework comparison across approaches

A New NIDG FrameworkSummary

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• Real-World Data Governance – Monthly Webinar Series– March 16, 2017 – Apply Data Governance to Agile Efforts– April 20, 2017 – Governing Data Governance and Master Metadata

• Questions and Answers

Real-World Data GovernanceContact Information

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• Robert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comThe Data Administration Newsletter – TDAN.comPost Office Box 112571, Upper St. Clair, Pennsylvania 15241412.220.9643, 412.220.9644 (Fax)[email protected]@tdan.com

@RSeiner #RWDG

Real-World Data GovernanceContact Information