SOLVOKolomyazhsky Prospect 33 a, Saint Petersburg, 197341, RUSSIA, Tel: +7 (812) 60 60 555 Fax: +7 (812) 60 60 771 Email: sales@solvo.ruwww.solvosys.com

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WAREHOUSECOMPREHENSIVE

MANAGEMENTSOLUTIONS

CONTENTS

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03

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05

06

07

08

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15

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24

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ABOUT SOLVO

WHY SOLVO?

CLIENTS

SOLVO SOLUTIONS

INTEGRATED SOLUTIONS FOR YOUR WAREHOUSE

SOLVO.WMS STRUCTURE

SOLVO.WMS ARCHITECTURE

ADDITIONAL MODULES

INTEGRATION WITH ENTERPRISE SYSTEMS

INTEGRATION WITH AUTOMATED WAREHOUSE SYSTEMS AND EQUIPMENT

SOLVO’S INDUSTRY SPECIFIC SOLUTIONS

SERVICES

EQUIPMENT

ABOUT SOLVOSolvo is a recognized leader on the Russian

market of Supply Chain Execution software

such as WMS, YMS and TOS. Since 1995, the

company has carried out over 200 successful

implementations in different regions from Bal-

tic sea to the Pacific ocean. Headquartered in

St. Petersburg, Solvo employs more than 140

people in 3 offices. The company is certified

for compliance according to the international

quality standard ISO 9001:2000. Solvo offers

multi-level technical support, 24/7/365, and

holds regular client conferences.

Software development and customization. Solvo employs more than 50 skilled programmers including system architects and engineers.

Skilled project managers and implementation engineers with at least 10 years of experience in logistics optimization make sure the project is delivered as required and on time.

Supply, installation and maintenance of specialized equipment (wireless terminals, scanners, printers, scales etc.);

INDUSTRY-SPECIFIC SOLUTIONS:

ABOUT SOLVO

Solvo.WMS Warehouse Management System

PARTNER PRODUCTS

OUR ACTIVITIES:

20 YEARS OF SUCCESS

1995

20

SOFTW

ARE

DEVELO

PMEN

T

IMPLE

MENTA

TION

SUPPL

Y, CONFIG

URING

AND MAINTEN

ANCE

OF AUTO

-ID SO

LUTIO

NS

Pharmaceuticals

Production

Distribution

3PL

Multi-use warehouses

Cargo terminals

ERPintegration

Supply chain management JDA Solutions

Commodity flow scheduling

Demand forecasting

Graphic warehouse layout monitor and editor

Yardmanagement(YMS)

03

WHY SOLVO?

consultancy services for clients wishing to optimize their ware-house technology and systems;

Subscride to a desired service plan and enjoy free updates, hot-line,ssh, invitation to events and more.

Solutions with advanced functionality and the option of additional modules in order to satisfy the most complex technological requirements of our clients. Many years experience providing a range of warehouse management automa-tion solutions. A highly skilled workforce, at the heart of which is an experienced specialist team that has been developing and implement-ing logistics solutions for over 15 years. Project implementation using bespoke technology, with phase-by-phase installation which satisfies PMI standards and is tailored to respond to the specific requirements of our clients’ busi-ness. High-quality execution with operational guarantees. Our solutions have been tried and

OUR PRODUCTS

tested over several decades at dozens of sites. A large number of projects have been implemented in a wide range of sectors.

Solvo.TOSTerminal Operating System

INDUSTRY-SPECIFIC SOLUTIONS:

CONSULTU

NCY

IN LOGIST

ICS

AFTERSA

LES SU

PPORT

SUPPL

Y, CONFIG

URING

AND MAINTEN

ANCE

OF AUTO

-ID SO

LUTIO

NS

Marine container terminals

Inland terminals

General cargo, multipurpose

WCS KPI Billing Web portal

04

Ro-Ro

OUR CLIENTS

CLIENTSFor Solvo, the client always comes first. Every new project marks a new step forward for Solvo’s solutions, which are de-veloped to fully meet our clients' business needs and specifica-tions. We are proud of the successful relationships established with our partners, many of which are leaders in their sectors and regions.

TRUE LEADERS CHOOSE SOLVO

DISTRIBUTION

200+

projects

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AMONG OUR CUSTOMERS

WMS USERS

TOS USERS

PROJECT IMPLEMENTATIONSTAGES

EFFICIENCY OF IN-STALLATION

months

Projectdesign

Configuration and testing

Free maintenanceand updates

Deployment

1.5 2.0

SOLVO SOLUTIONS — PREDICTABLE RESULTS

SOLUTIONS

Full-spectrum management of all warehouse processes.

Real-time management of staff and full control over their activities.

Optimization of warehouse pro-cesses.

Optimization of warehouse space utilization, warehouse zoning.

Optimizing movement of informa-tion and goods.

Reducing the need for paper-based document management.

Increasing management effec-tiveness and warehouse control, constant monitoring of warehouse conditions.

Easy integration within a wide range of in-house systems.

Access to 24/7 operational techni-cal support.

PRODUCTION

COMMERCIAL WAREHOUSES

PHARMACEUTICALS

TERMINALS AND PORTS

V.A. Temiayanovskiy, Manager of finished goods warehouse at Baltika-Samara, a division of Carlsberg Breweries

Predictable results are guaran-teed thanks to our professional development strategies, our strong corporate culture, many years experience in implement-ing Solvo systems, and the high quality technical support available for our software.We work closely with our clients throughout the duration of the project in order to identify goals to be achieved when the system is fully integrated. After comple-tion of a comprehensive logistics analysis of the warehouse layout, we propose the optimal solutions that will allow our clients to significantly increase the efficiency of their business.

OUR SOLUTIONS ARE USED BY COMPANIES, FEATURED ON THE EXPERT 400 LIST OF THE LARGEST COMPANIES IN RUSSIARANKED BY MARKET VALUE

200+

projects

PREDICTABLE RESULTS: YOUR KEY TO SUCCESS

We call this the SOLVO Solution. We focus our energies on pro-viding comprehensive solutions to clients, and helping them to take their business to the next level. Solvo has passed the ISO 9001:2000 QA certification audit on numerous occasions, insuring the quality of our products.

I would like to thank you for the successful implementa-tion of your company’s WMS

system at our warehouse. I would like to commend the outstanding and creative attitude displayed by the implementation team, who put the system into operation in a remarkably short space of time, during the sum-mer high season, which is a very busy period for our company.”

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1.5 12months months months

INTEGRATEDSOLUTIONS FOR YOUR WAREHOUSE

INTEGRATED SOLUTIONS FOR YOUR WAREHOUSE

EASILY-SCALABLE TO MEET THE SPECIFICS OF ANY BUSINESS. WITHOUT PROGRAMMING.

THE SOLVO.WMS ALLOWS DEEP PARAMETRIZATION AND UNPRECEDENTED SCALABILITY. ONE CAN EASILY CONFIGURE THE SYSTEM BY CHANGING THE PARAMETERS IN THE SYSTEMS, OPTIMIZING RULES AND STRATEGIES FOR RECEIVING, PUTAWAY, ORDER PLANNING AND PICKING.

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The system includes control over a full range of warehouse processes — from preparing for delivery of goods to dispatch as per clients' orders. Depending on the client's requirements, the level of system integration can range from basic (management system, based around paper documentation and tasks) to a full-scale real-time warehouse management system, incor-porating barcode technology, wireless devices, data transfers, warehouse machinery positioning systems and other automation tools. When necessary, addi-tional modules can be incorpo-rated, which enable the system’s functionality to be significantly expanded. The system eliminates the need for routine paperwork. All management information is communicated via the Enterprise Resource Planning (ERP) system and automatically translated by

Solvo.WMS into a sequenced set of work tasks for warehouse staff. These tasks are then displayed on a wireless terminal screen.

Data pertaining to quantity and location of goods at the ware-house is always accurate and up to date, and any deviations can be identified immediately.

The system optimizes goods stor-age, utilizing warehouse space in the most effective way.

During the work cycle the ware-house goods inventory is con-stantly recalculated meaning that any operational delays due to stocktaking are reduced or even eliminated completely.

SOLVO.WMS STRUCTURE

SOLVO.WMS

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Increasing productivity of staff and equipment.

Yardmanagement

Billing Web KPI

Warehouse layouteditor

WCS

Effective use of space

Control over all warehouse processes — from preparing for delivery of goods to dispatch as per clients' orders.

Provision of accurate and timely information on operations and stockpiles

SOLVO.WMS ARCHITECTURE

SYSTEMARCHITECTURE

The system kernel and database run on one or two dual-core processor servers. Worksta-tions for warehouse staff are equipped with desktop computers, and staff have access to wireless terminals, which are either handheld or mounted on stackers. Document and label printers are networked. A database and ap-plication file backup system protect against potential system failures, and are integrated into the Linux OS and Oracle DBMS. Solvo has developed additional proprietary solutions for data backup, aimed at cutting the costs of purchasing additional backup software licenses.

SOLVO.WMS

MAIN SYSTEM HEAD OFFICE

BARCODE LABEL PRINTERS

WIRELESSTERMINALS

200SIMMULTANEOUS WI-FI USERS

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SYSTEM ARCHITECTURE

DBMS

SOLVO.WMS

KERNEL INTERFACE GATEWAY

STOCKKEEPER WORKSTATIONS

ACCESS POINTS

The system is built on client-server archi-tecture, and contains the following major components:

The system database, used for data storage. This sys-tem is compatible with the extremely low-cost Oracle Standard Edition One DBMS. System kernel, based on Unix (Linux) kernel. This is the core of Solvo.WMS, the

powerhouse behind all data management. System user interfaces provide graphical representation of data on desktop computers (run-ning on either Windows or Unix OS) and wireless terminal interfaces. Middle-ware — an interface module,

enabling smooth interac-tion between the Enterprise Resource Planning software and Solvo.WMS. It comprises two parts, which have been developed jointly by Solvo and the ERP suppliers.

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ADDITIONAL MODULES LAYOUT EDITOR

ADDITIONAL MODULES

Warehouse layout editor

SOLVO.WTM IS DESIGNED TO CAPTURE IN 2-D GRAPHIC FORMAT ALL VISUAL INFOR-MATION ON WAREHOUSE LAYOUT, OCCUPANCY RATES AND LOCATION OF GOODS.

ADVANTAGES EFFICIENCY

Real-time display of the various views of the warehouse: - cargo and storage areas; transfer ma-chinery; staff; existing automated functions; cargo movement routes etc.

A wide range of layout editing options. Review of storage area con-tents with close-up view down to storage end cells. Review of detailed cargo information.

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Formatting and display of ware-house layout. Quick and graphic-based implementation of layout changes. Creation of arrange-ment rules based on the selected portion of the object selected. Ability to create and customize various filters, sorting rules and highlighting to select and display cargo categories.

FUNCTIONS

ADDITIONAL MODULES BILLING

Billing

FUNCTIONS ADVANTAGES EFFICIENCY

Calculation procedures gener-ated for all warehouse services. Service costs calculated and relayed automatically to the ac-counting system.

Ability to customize system for individual clients. System users create their own service plans, carry out calculations using a system of coefficients cor-responding to goods specifica-tions, storage zones and service T&Cs .

This module provides highly flexible and transparent service integration for clients with 3PL providers, a sign of our commit-ment to retaining and expanding our client base.

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THE SOLVO.BILLING MODULE ENABLES THE CALCULATION OF SERVICE COSTS, INPUTTING OF AGREEMENTS, AND PREPAR-ING STATEMENTS IN ORDER TO GENERATE INVOICES FOR SERVICES RENDERED.

ADDITIONAL MODULES. WEB

ADDITIONAL MODULES

Web

THE SOLVO.WEB MODULEIS DESIGNED TO ENABLE REMOTE INPUTTING OF REQUESTS BY COMMERCIAL WAREHOUSE OWN-ERS AND PROVIDE ONLINE AC-CESS TO INFORMATION ABOUT GOODS, STORAGE LOCATIONS, OPERATIONS IN PROGRESS, AND TO ENABLE OWNERS OF GOODS AND THEIR CONTRACTORS TO SUBMIT PROCESSING TIME QUE-RIES FOR VIA THE WEB.

ADVANTAGE EFFICIENCY

FUNCTIONS

Ability to upload Standards. The use of easy-to-configure templates for the download of documents in XML, txt, XLS and other formats.

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Online completion of a range of documents (dispatch orders, delivery notification, additional operation queries etc.), with-out the need for any additional software.

Real-time status updates of goods inventory, and other op-erational and statistical informa-tion.

ADDITIONAL MODULES RESOURCE PLANNING SYSTEM

KPI-based resourceplanning

ADVANTAGES

RESULT

FUNCTIONS

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Tailoring the scope of application to suit the client's requirements.

Planning setup using parameters designed to balance quality and speed of planning.

Quantitative assessment of the resources required and four types of graphic plans:

- allocation of resources by time; - allocation of operations by time; - baseline operations (unallocated by resources); - effectiveness of resource utilization.

Identification of optimal plan parameters, defining the optimal number of resources and tasks, the relationship between them, the time at which the resources were used or when tasks were completed. For instance:- calculation of the time that an order will be processed;- calculation of dispatch/delivery dock use;- calculation of time it takes to complete an order pool;- balancing of resource utilization;- generation of intermediate data for the management system: plans, describing the actions of each member of staff and trans-porter machinery at any moment; or plans, outlining the order and time of global actions.

SOLVO.KPI RESOURCE PLANNING MODULE IS USED FOR RESOURCE UTILIZATION PLANNING FOR A CERTAIN PERIOD, WHEN THE COMPLETION OF SPECIFIC TASKS IS REQUIRED WITHIN A CERTAIN TIME-FRAME ALLOWS SCHEDULING OF THE FOLLOWING RESOURCES: RECEIVER, SORTER, LOADER, STACKER.

INTEGRATION WITH ENTERPRISE SYSTEMS

INTEGRATION WITH ENTERPRISE SYSTEMS

SOLVO HAS DEVELOPED AND SUCCESSFULLY INTEGRATED SOLVO.WMS INTO VARIOUS ENTERPRISE MANAGEMENT SYSTEMS INCLUDING: MONOLIT, 1C, GALAKTIKA, PARUS, DOMINO, MICROSOFT DYNAMICS AX, MICROSOFT DY-NAMICS NAV, SCALA, JD EDWARDS, ORACLE E-BUSINESS SUITE, SAP R/3 AND OTHERS.

DELIVERY AND DISPATCH

OPERATIONRESULTS

OPERATIONS SCHEDULING

OPERATIONS UNDERTAKEN

WAREHOUSE MANAGEMENT SYSTEM

MAIN SYSTEM Stores information on the location of containers at the terminal

DOCUMENTA-TION for delivery and dispatch of a specified number of goods

Management of personnel used to com-plete an operation

— Rostislav Volovod, Logistics department director, Omega- Auto

— Andrey Verenich, IT manager, Krupskaya Confectionery Factory

Interfacing with the client’s management system (1C Enterprise 7.7) is now done in

real time. This ensures that a real-time snapshot of remaining stock is avail-able both via the main system and via Solvo.WMS.”

The Solvo consultants and IT specialists at Krupskaya Con-fectionery Factory, who were

responsible for executing this project, created an integrated IT management system for the entire enterprise, ensur-ing continuous interaction between Solvo.WMS and the main ERP system (Microsoft Dynamics Nav).”

Stores information on the location of goods at the warehouse

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INTEGRATION WITH AUTOMATED WAREHOUSE SYSTEMS AND EQUIPMENT

INTEGRATION WITH AUTOMATED WAREHOUSE SYSTEMS ANDEQUIPMENT

MANY YEARS OF EXPERIENCE INTEGRATING SOLVO SYSTEMS FOR USE WITH VARIOUS WAREHOUSE AND PERIPHERAL EQUIPMENT.OUR SYSTEM WORKS WITH AUTOMATED WAREHOUSES, CONVEYORS, ACCUMULATORS WITH RADIO SHUTTLES, APPLICA-TORS, SCALES AND OTHER PERIPHERAL EQUIPMENT.

INTEGRATION OF SOLVO.WMS WITH ACTIW AUTOMATED WAREHOUSE, FINLAND.

INTEGRATION WITH ATTEC/ITEC’S MANUFACTURING EQUIPMENT AND WITH BIZERBA’S LABELLING AND WEIGHING EQUIPMENT.

Carlsberg, Saint Petersburg

MIKOYAN MEAT PROCESS-ING PLANT, Moscow, 2008

FALBI, Kiev, Ukraine

WIMM-BILL-DANN FOOD, Moscow region

SOLVO.WMS WAS INTEGRATED WITH SSI Schaffer, MANAGING HORIZONTAL ROTARY RACKS, CONVEYORS AND SORTING LINES.

Use of Solvo.WMS to control the ACTIW system enables: location of pallets; offloading of pallets accord-ing to orders; release of specified pallets; selective blocking of pallets; status updates on warehouse inven-tory (information about cargo located in the warehouse).

A truly unique use of technology! A pharmaceutical warehouse was equipped with modern SSI Schäfer equipment: horizontal rotary racks, conveyors and sorting lines. Solvo. WMS was integrated with Convey (Schäfer SSI) software, which is used to manage this equipment.

Solvo.WMS was integrated with the com-pany’s main system, developed by IT special-ists Mikoyan, and with various specialized systems including: ATTEC/ITEC’s automated warehouse system and conveyor equip-ment and Bizerba’s labelling and weighing systems, which were supplied by Schäfer. This system manages the entire production process, from weighing of raw materials on delivery to the warehouse, to the dispatch of end products to the client.

Project to equip the warehouse with cutting-edge machinery: BT radioshuttles are used in the new deep storage unit; these are powered pallet conveyors, which trans-fer pallets through accumulator tunnels, 10 pallets deep, deploying a compact storage system. Solvo.WMS was updated to reflect modifications to the warehouse’s operations to accommodate the installation of modern automated equipment.

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MANAGEMENT USING BT RA-DIOSHUTTLES

SECTOR-SPECIFIC SOLUTIONS PRODUCTION WAREHOUSES

SOLVO’S INDUSTRY-SPECIFIC SOLUTIONS

PRODUCTION WAREHOUSES

SOLVO HAS CREATED INDUSTRY-SPECIFIC SOLUTIONS, TAILORED TO ADDRESS THE PARTI-CULAR REQUIREMENTS OF INDIVIDUAL INDUSTRIES:

1

2345

6

1 “Production warehouses are character-ized by intensive freight turnover and 24/7 operations 365 days a year. Every production line supplies pallets to the warehouse 1–2 times per minute, i.e. even an average-sized warehouse with 4–5 productions lines receives a pallet every 10–15 seconds! The same applies to the dispatch of goods. The highly intensive operation mode demands a warehouse management system configured for extra fault tolerance and streamlined opera-tions. Moreover, the system is integrated with label printers (handling SSCC labels) and an ERP system, which provides online tracking of every pallet, arriving at the warehouse. Layout rules enable goods to be sorted alphabetically or by any other criteria. Automatic batch blocking prevents dispatch of new products before they have been laboratory tested. A logical warehousing mechanism enables track-ing and management of various product processing methods for a single product with multiple designations (promotional, export, network-based, etc.). In addition to dispatch based on the FEFO principle, dispatch can also be configured so that deliveries of the freshest product is ear-marked for VIP clients and those clients located in remote regions.”

— Vladimir Nikitin, Head of Sales, Solvo

— Andrey Verenich, IT manager, Krup-skaya Confectionery Factory

— Evgeniy Polomoshnov, head of warehouse management, Carlsberg Breweries ("We opted for software created by a Russian company”, Warehouse Technologies, Issue 6, 2008).

“The following key functions had to be incorporated into the management system: accurate tracking of the manufacturer’s product expiry dates; a reduction in human errors on the part of the warehouse staff. We have a large range of products at our warehouse – over 1,000 SKU from the Krupskaya Confection-ery Factory, Azart, Pekar and the SladKo Confectionery Factory. To ensure that the warehouse is an effective link in the supply chain between the manufacturer and distributors, we needed a quick system for accommodating and locating goods, and one that guaranteed maximum accuracy during order fulfilment. Solvo.WMS successfully addressed these challenges. Use of optimi-zation algorithms, a barcoding system and wireless terminals significantly reduced our costs and speeded up the processes at our warehouse.”

“... It was necessary to harmo-nize processes and technologies across all of Baltika Breweries’ warehouses. This could only be achieved by means of a powerful, integrated warehouse management system. Our primary criteria for choosing the right software were quality and reliability. We decided to use software developed by a Russian company. This software offers great value for money, and the manufacturer provides all the necessary support and after-sales service. We are extremely satisfied with the system being used at our warehouses...”

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WAREHOUSES (FINISHED PRODUCTS, RAW MATERIALS, PROCUREMENT)

3PL CONSIGNMENT WAREHOUSES

DISTRIBUTION CENTRES, DISTRIBUTION

PHARMACEUTICAL WAREHOUSES

COMPLEX SPECIALIST WAREHOUSES (AUTO PARTS ETC.)

CARGO TERMINALS

1

— Ilya Rubinchik, 3PL systems supervisor, Solvo

UNIVERSAL, EASY TO CONFIG-URE AND SCALABLE SYSTEM

— Olga Alexandrova, commercial director, Sherland

"One of the primary challenges facing commercial warehouses is the degree of uncertainty surrounding potential clients and their service requirements. To satisfy any potential requirements, the system has to be universal, i.e. it has to encompass all warehouse operations; and be easily con-figurable, so that there are minimal delays in providing services to new clients. Solvo.WMS has an important special function called ‘Additional Operations’, which lets the operator create new operations, and provides on-the-fly integration of these operations into existing processes. This function also allows reporting of opera-tions using various units of measurement which allows for subsequent tarification of these operations. Solvo understands the importance of accurate reporting and cost accounting. Therefore, we have developed a universal contract and billing module, which takes into account the requirements of both the warehouse owner and the clients. The system also allows commercial warehouse clients to track their order sta-tus requests online via the Web module.”

“Solvo.WMS enables a range of functions: processing goods from several owners; intra-depot and lateral transfers; operation billing and tracking; intransit orders; certifi-cates; assembly management; packing and consolidation; layout optimization; batch processing and order dispatch. The record registration system enables uploading and downloading information about the status of cargo arriving at, located in or dis-patched from the warehouse. The system interface enables goods to be located using a graphic layout plan or searched for using a keyword or parameter search. This system enables Sherland warehouse complex to provide its clients with accu-rate information about the location of any goods orders at any given time.”

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3PL CONSIGNMENT WAREHOUSES

3PL CONSIGNMENT WAREHOUSES

SECTOR-SPECIFIC SOLUTIONS DISTRIBUTION CENTRES, DISTRIBUTION

DISTRIBUTION AND RETAIL

FULL FINCTIONALITY, POWERFUL TOOLS, FAULT TOLERANCE, HIGH PRODUCTIVITY

3

— Alexey Smirnov, Deputy Managing Director, WMS Development and Inmplementation, Solvo

— Alexander Krivovyaz, Head of Warehouse Logistics, ITI

— Olga Buzmakova, director, Logistic L7

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“In the past, we have worked with various distribution warehouses including those spe-cialising in food products, office products, household goods, auto parts and footwear. Each of these product types has its own particular warehousing requirements. Delivery and sorting of goods needed to take into consideration shelf life, batch management, removal and recording of serial numbers, reception of the ASN for intra-depot trans-fers, and processing of returns. Allocation of goods had take into consideration the weight and size of the goods, velocity, grouping by type, storage conditions, use of various storage methods (narrow and wide racks, shelf storage, flow racks, accumula-tors, stacked units, etc.). If a large volume of small goods needed to be sorted, they were allocated a separate zone for individual sort-ing, which was supplemented using space in the main storage zone if required. Some of our warehouses use conveyor lines for transporting small items from the storage zones. These conveyor lines are also inte-grated into the system. Sorting of goods can be carried out on an order-by-order basis or in regular waves. Sorting of goods can take into consideration various characteristics such as shelf life, batches, serial numbers, condition of goods etc. Consolidated orders are subject to automated controls (barcode control, weight control etc.).”

“Solvo.WMS offers the benefit of complete functionality, a range of powerful strategies used to determine goods allocation and scheduling processes, in addition to reliability and high productivity.The system enables a high degree of control over movements of goods and warehouse operations.A number of routine operations, in-cluding restocking of sorting chan-nels are initiated by means of a group command, which significantly reduces the man hours required to complete the operations.More effective management of sorting channel restocking. Flex-ible system configuration rules which, together with wide-ranging functional capabilities, facilitate the order packaging process.A powerful user report generating tool which enables any data to be exported from the database and all of the necessary analytical or statistical reports to be generated. A user-friendly interface provides easy access to these reports.”

“The system has allowed us to increase the efficiency of our warehouse personnel manage-ment. We now receive accurate information about the volume and quality of work completed by every member of staff, based on the time norms for the comple-tion of each task. The system allows us to establish a pay scale based on the volume of work completed. This has allowed us to switch to performance-based rates of pay, which has significantly increased personnel productivity.We have also qualitatively im-proved the level of our client service, chiefly due to the fact that all orders are being fulfilled accurately and all of the required documentation is being processed on time.”

SECTOR-SPECIFIC SOLUTIONS PHARMACEUTICAL WAREHOUSES

PHARMACEUTICAL WAREHOUSES

FULL FINCTIONALITY, POWERFUL TOOLS, FAULT TOLERANCE, HIGH PRODUCTIVITY

— Leonid Khramov, deputy IT director, spe-cialising in pharmaceuticals Solvo,

— Evgeniy Dobrovolskiy, Software Department Manager, Falbi

4

20

“Pharmaceutical warehouses always use cutting-edge technology and employ highly-automated processes. In these warehouses, the Solvo system is not just used to manage the personnel; it is also integrated with the conveyors, horizon-tal rotary racks and automatic sorting systems. An additional feature of this system is the batch control of goods at every stage of the process. Dynamic unit sorting channels enable automatic control over inventory in the sorting zones, taking into account the required goods types. Processing of certificates and other licens-ing documents, taking into account the processing rules, allows sorting of batches with a full set of documentation to enable dispatch of the goods to the client.”

“Utilization of this system has made our warehouse process more flexible and transparent, which has allowed us to take a fresh approach to other aspects of our company’s operations. For example, we re-organized the work of some departments by initiating collaboration between the procurement and supply sections, sales and order processing departments, and we also reorganised our dispatch proce-dures. Warehouse operations moved from double to single shift, which has signifi-cantly reduced operational costs. Dispatch zone tasks have been restructured. Every delivery route is now linked to the sorting conveyor line; the orders are then grouped downstream according to delivery location, with each then progressing on to the cor-rect client. This has greatly simplified the dispatch process. This management system has significantly reduced the time needed to train new personnel, as all information relating to nomenclature, characteristics and goods storage areas is stored in the database.”

SECTOR-SPECIFIC SOLUTIONS SPECIALIST WAREHOUSES

SPECIALIST WAREHOUSES

5

— Andrey Nepomnyashiy, Deputy Director of Consultancy Services, Solvo

— Rostislav Volovod, Director of Logistics, Omega-Auto

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“Specialized warehouses (for example, auto parts warehouse) make use of their own particular technology, from the begin-ning of the warehousing process when the goods are received to the final dispatch of the goods to clients. When the goods are received at the ware-house, they need to be correctly identified. The product catalogue contains not just the product information, but a visual iden-tifier, which can be displayed on a wireless terminal. Product certificates for goods with serial numbers are stored and man-aged separately. Often when goods arrive at the warehouse, they need to be repack-aged, labelled or consolidated into sets.Goods at such warehouses vary in size, from small to oversized items. The alloca-tion of items into storage zones takes all of these factors into consideration, and the goods are allocated by storage types; outdoor storage, cantilever racks, drive-in and drive-through racks, pallet storage, multilevel modules, automated small-cell lift, horizontal rotary racks, and stacked storage systems. Warehouses of this type usually process a significant number of orders which are low in volume, but with a large number of different identification codes (up to 800 codes). Another require-ment is high operational efficiency in order fulfilment, which necessitates setting up of special order processing rules by several personnel in different parts of the ware-house, using various pieces of warehouse equipment.”

“Implementation of Solvo.WMS at our central warehouse allowed us to control warehouse operations in real time, to manage and priori-tise the sorting and allocation of goods.We analysed implementation efficiency and system operation according to key efficiency indicators, both prior to the implementation of the system and afterwards:Number of client complaints in comparison to total number of offloaded items:- prior to implementation - 1.1%- post-implementation - 0.44%- overall productivity per person increased by 60%- consignment delivery time reduced by 75%- total cost of warehouse maintenance cut by 25%Flexible, easily configurable system rules enable effective control over allocation of goods in storage cells by packaging type, de-mand category and other criteria. Movement of goods can be optimized during sorting, which decreases the time needed to complete an order, and enables optimization of order plans according to various requirements (e.g. distance from the exit, distance to the floor, selection based on quantity, use of FIFO/LIFO/FEFO methods).”

PRODUCT BATCH DESLIVERY REDUCED BY 75%TOTAL COSTS OF WAREHOUSE MAINTENANCE CUT BY 25%

SECTOR-SPECIFIC SOLUTIONS CARGO TERMINALS

CARGO TERMINALS

— Maxim Maximov, Commercial Director, Solvo

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“In 2009 Solvo launched a new solution for cargo terminal automation. The first customer to incorporate this solution was the Zheldorexpeditsiya Group, which specializes in the transportation of goods throughout Russia by rail and road. Solvo.WMS automates all order process-es from delivery to dispatch at their new transfer complex in Novosibirsk. Unlike a regular warehouse complex, a freight terminal does not need product control, and orders can vary greatly in volume and weight. The system closely tracks in-coming orders, which arrive without prior warning. Delivery reception takes into consideration a large number of freight characteristics (size, fragility, necessity for transportation at room temperature etc.) which will influence subsequent handling. The system controls allocation

processes, including the conveyor lines. It automates and takes account of addi-tional operations including crate packing, weight control and packaging of orders into sacks. The management system also handles scheduling of rail carriage alloca-tion, registration of shunting, scheduling and control of loading and unloading of rail wagons and trucks.

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SOLVO BELIEVES THAT ONE OF THE KEYS TO A SUCCESSFUL AND STABLE BUSINESS RELATIONSHIP IS A MUTUALLY BENEFICIAL, LONG-TERM PARTNERSHIP

SERVICES

SERVICES

SOLVO’S MISSION IS TO GUARANTEE AN IN-DIVIDUALIZED APPROACH AND MAXIMUM CUSTOMER SATISFACTION

OPERATIONAL SUPPORT CONSULTING

Solvo’s comprehensive post-sale support sets it apart. Our special-ists will help to resolve any issues which may occur during operation

of the system. The system is covered by a 12-month support package, during which the client can decide which Service Level Agreement they wish to opt for once the original support period ends. We can supply access to a 24-hour hotline, online support, and support and monitoring of uninterrupted warehouse operations. Our specialists track all jobs on every project, and when the initial support package pe-riod is over, clients can decide which Ser-vice Level Agreement package best suits their needs. Solvo strives to build business relationships with its clients based on the recommendations made in ‘Best Practices in IT Service Management (ITSM)’.

—Denis Safin, Head of Technical Supportand Maintenance Department, Solvo

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Solvo is committed to ensuring the success of its clients and offers consulting services, aimed at the optimization of warehouse op-erations and procedures. .Our specialists are ready to provide you with highly qualified consulting services, based on knowledge and experience gained over many years working in the warehouse logistics industry.

Consulting services include:- identification of operational requirements and warehouse operational parameters;- development of several warehouse design models and analysis of effectiveness;- development of operational design docu-mentation according to the chosen design model.

EQUIPMENT

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EQUIPMENT

EQUIPMENT

Solvo uses programs supplied by Oracle, a leading producer of corporate software. This means that we have access to Oracle’s technical support and development tools.

Hewlett Packard, a global supplier of key technology for corporate clients and end users, provides IT infrastructure solu-tions, personal computer systems and access units, system integration services, service support and outsourcing, as well as printing and imaging equipment for large enterprises, SMEs and for end users of JDA; a world leader in supply chain man-agement and business forecasting systems, Hewlett-Packard provides solutions that enable Solvo to offer its clients tools for forecasting and scheduling the flow of goods.

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SOLVO supplies, installs and services special-ized equipment (wireless terminals, scanners, printers, scales, etc.).

Solvo’s main wireless equipment partners are world leaders in their fields: LXE, which has 30 years of experience in developing and pro-ducing wireless equipment and solutions, and Datalogic — a world leading producer of mo-bile data collection computers and scanners. This equipment is widely used in projects where Solvo automation systems are installed and is noted for its durability and reliability, resistance to external influences, simplicity and ease of use; a variety of models and ac-cessories are available.

Certified Solvo service centre specialists and authorized partner companies are always ready to assist both our own clients and companies who have obtained equipment through third parties. Our service centre can carry out repairs on a one-off payment basis at the time of repair, or via various long-term service contract options.

Able to call on many years of experience in the logistics market, Solvo can offer turn-key projects which ensure that project imple-mentation time and cost to the client are minimized, and the level of risk is reduced.

Implementing turn-key proj-ects involves a full spectrum of services, starting from delivery of software and a complete set of server and specialized equipment, to installation and integration with the warehouse management system during project implemen-tation.

Solvo's broad spectrum of partnerships enable it to imple-ment projects of any complex-ity, and to ensure the fulfilment of a wide spectrum of tasks. Our partners include hardware and software vendors, systems integrators, financial and business information systems vendors, and warehouse and wireless equip-ment vendors.

Our partners enable Solvo to build closer relationships with its clients, regardless of where they are located. We work with ICS-Market, a leading vendor of hi-tech trading equipment and a systems integrator for the Ukrainian market; AXIS Consulting, one of the lead-ing consulting companies in Kazakhstan; ASTRON, one of the largest systems integrators in the field of automated iden-tification technology in Belarus; and fellow Belarusian company, Apply Logistic, which specializes in logistics solutions.