rural health transformation from surviving to thriving

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Rural Health Transformation From Surviving to Thriving

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Page 1: Rural Health Transformation from Surviving to Thriving

Rural Health TransformationFrom Surviving to Thriving

Toby Freier, PresidentNew Ulm Medical Center

Page 2: Rural Health Transformation from Surviving to Thriving

2.5 million people

Page 3: Rural Health Transformation from Surviving to Thriving

Rural Advantage

Strengths Challenges

- Medical Homes before the buzz

- Comm. Relationships &

support

- Employee & Physician

Engagement

-Cost Efficiency

- Patient Experience

- Quality Measures

- Specialization of healthcare

- Scale and low volume

Page 4: Rural Health Transformation from Surviving to Thriving

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Defining Success - Triple Aim

Care Experience

AffordabilityHealth Outcomes

• Readmits• Core Measures• Diabetes• Cancer Screening

• Smoking• Obesity• BP• Cholesterol• Physical

Activity• Nutrition• Stress

• Pricing• Utilization• Coverage• Employers

Page 5: Rural Health Transformation from Surviving to Thriving

New Ulm Medical Center Fact Sheet

• CAH w/ 25 Acute + 20 beds for Mental Health & Substance Abuse

• 50+ Physicians & Providers• Allina Health has hospital, clinic, home

medical equip, homecare, hospice, ambulance, pharmacy, eye care

• 590 employees/physicians

• $80 million revenue• 2300 admissions• 10,500 ER visits• 1900 surgeries• 100,000 clinic visits

Page 6: Rural Health Transformation from Surviving to Thriving

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Recognized Performance and Value

Top 20 Rural Hospital Last 3 Years Minnesota Hospital

Association Innovation of the Year and Top Community Health

Initiative

Joint Commission Top Performer on

Key Quality MeasuresAHA NOVA Award

5 Time iVantage Top 100 Hospital

CMS 5 Star Hospital

Page 7: Rural Health Transformation from Surviving to Thriving

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Value of Rural Health System

Physicians (Clinics)

Long-term care

Pharmacy

Hospice / Home care

DME

Hospital

Tertiary Care

Hospital

Rural Provider

Clinical Service Lines

Clinical Service Lines

- EHR-Telehealth- Coordinators

Page 8: Rural Health Transformation from Surviving to Thriving

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Clinical Access Model

Relationships

Number of people

entrusting us with their

health

Scope of services provided to patients

Page 9: Rural Health Transformation from Surviving to Thriving

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Patient Access Model

Primary Care

Urgent care

Team Model

Regional clinic

On-line care

Employer-based

Senior Care

ER / Hospitalist

Specialty Care

Local specialists

Outreach (visiting)

Telehealth

Tertiary based

Community & Hospital

based Health

Services

Page 10: Rural Health Transformation from Surviving to Thriving

Clinical Access Model*Integration and Coordination Key to Achieve Triple Aim

Allina HealthPartners of AllinaNon-Allina

Health Services Breakdown

• $360 million of healthcare

• $270 million attributed to New Ulm Medical Center

• $100 Million Actual System Revenue

Page 11: Rural Health Transformation from Surviving to Thriving

Primary Care Opportunity – GIS Map

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Page 12: Rural Health Transformation from Surviving to Thriving

New Senior Care Model(Partnership with 10 Nursing Homes and Assisted Living)

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• Dedicated Provider Team• Partner EHR Access• Family Conferences• Urgent Care Response• Payer Partnership

Page 13: Rural Health Transformation from Surviving to Thriving

Allina Health Clinical Service Lines

Aim: Allina Health’s clinical service lines (CSL) provide consistently exceptional and coordinated care across the continuum of

care and across sites of care.

Oncology - VPCI

Rehab - CKRI Neurology Mother

BabyMental Health

Cardio-Vascular

Integrative Medicine -

PGIHH

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Page 14: Rural Health Transformation from Surviving to Thriving

Specialty Access - TeleHealth: Share Expertise to Neutralize

Geography• Cardiology• Stroke Neurology• Mental Health – Pediatrics• Genetic Counseling – Cancer • Pulmonology/Sleep Medicine• Palliative• Perinatology

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Page 15: Rural Health Transformation from Surviving to Thriving

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TeleHealth Utilization - Wow

400 patient visits in 2015

Page 16: Rural Health Transformation from Surviving to Thriving

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TeleHealth Growth vs. Opportunity

20,000+ face to face specialty patient visits in 2015

Page 17: Rural Health Transformation from Surviving to Thriving

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Moving Upstream in Medical Staff Recruitment

Page 18: Rural Health Transformation from Surviving to Thriving

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Volume to Value for Affordability

5,000+ lives (35%+ of revenue)

Page 19: Rural Health Transformation from Surviving to Thriving

Data Analytics to Drive Improvement(ER Dashboard Below)

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Page 20: Rural Health Transformation from Surviving to Thriving

Data Analytics to Drive Improvement

(Diabetes D5 Dashboard Below)

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Page 21: Rural Health Transformation from Surviving to Thriving

Medicare ACO Claims Cost by Patient

3084 Attributed Patients• Top 1% accounts for 19% of

spending (30% of spend within Allina)

• Top 5% accounts for 48% of spending (46% of spend within Allina)

• Top 20% accounts for 80% of spending (55% of spend within Allina)

Allina services account for 62% of overall ACO Part A expenses

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Top 10 Most Expensive Patients

Allina Non-Allina Grand Total

$3,352 $389,360 $392,712 $11,649 $316,922 $328,571

$96,081 $56,977 $153,058

$631 $146,436 $147,067

$4,374 $136,107 $140,481

$15,707 $119,850 $135,557

$11,661 $119,845 $131,506

$30,149 $95,347 $125,496

$7,702 $107,496 $115,198

$73,456 $34,295 $107,751

Page 22: Rural Health Transformation from Surviving to Thriving

Allina Health Pioneer ACORural vs. Metro Variances

• 21% lower total annual cost ($1800) for Medicare PMPY in New Ulm (rural) versus Twin Cities (Metro)

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ER Admits Imaging0

20

40

60

80

100

120

140

160

180

New UlmTwin Cities Metro

Page 23: Rural Health Transformation from Surviving to Thriving

Network-based Health Plan

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Page 24: Rural Health Transformation from Surviving to Thriving

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Redefining our “H” (Critical Access Organizations for Health)

HEALTH CARE

• Prevention & Wellness

• Chronic Illness Care

• Acute Care• End of Life care

Page 25: Rural Health Transformation from Surviving to Thriving

Health EquityStratification by Payer as Socioeconomic

Indicator

Registry Total Patients

# MA/Uninsured

Optimal Care Rate All Other

Payers

Optimal Care Rate MA / Uninsured

Asthma 340 93 73% 69%

Major Depression 187 58 30% 36%

Diabetes (Glycemic Control) 1202 127 67% 59%

Colorectal Cancer Screening 5529 366 76% 57%

Breast Cancer Screening 3317 232 86% 77%

Page 26: Rural Health Transformation from Surviving to Thriving

New Ulm Chronic Illness Hot Spots

Page 27: Rural Health Transformation from Surviving to Thriving

The Heart of New Ulm Project: A Population-

Based Approach To Preventing Heart

Disease

Page 28: Rural Health Transformation from Surviving to Thriving

Positive Improvement in Outcomes Sustained!

Page 29: Rural Health Transformation from Surviving to Thriving

Improvement in LDL Screening and Outcome(Zip code 56073)

2006 2007 2008 2009 2010 2011 2012 2013 20140

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

0%

10%

20%

30%

40%

50%

60%

70%

80%

Tota

l Pati

ents

% LD

L < 1

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Page 30: Rural Health Transformation from Surviving to Thriving

Join us in Aggressively Pursuing the Triple Aim

Care Experience

AffordabilityHealth Outcomes

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