rural firefighting operations online course instructions...

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3-24-2013 All content and the Rural Firefighting Academy logo Copyright © 2013 by LFTI, Inc.

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Rural Firefighting Operations Online Course

Instructions and Frequently Asked Questions Welcome to the Rural Firefighting Academy’s Rural Firefighting Operations Online Course. The following information will assist you in registration and answer a few frequently asked questions. Registration Requirements

The student must meet the following requirements:

o Is a resident of USA or Canada o Is 18 years of age or older o Has a high school diploma or GED certificate o Is a Fire Officer, Firefighter, or Pump Operator belonging to a department or

fire district serving a population of less than 7,500 in a rural or non-metro locale

o Has access to a computer with an internet connection

Registration and Payment by Credit Card Go to https://livefire.digitalchalk.com and click on “New Account.” Fill in all the information and the required fields shown. Click “Save.” Then click on “More Info.” Fill in all the information and the required fields shown. Click “Save.” Then click on “Confirm.” Follow the instructions and agree to the terms of use by clicking on the checkbox. Click “Save.” Go to the “Catalog” tab, and select Rural Firefighting Operations Online Course. Click on “Add and Checkout.” Fill in and complete the credit card payment information and process. Once all information is complete and your credit card is charged, allow 7 days to receive your course textbook, via UPS. You will also have access to the online digital chalkboard. Frequently Asked Questions

How does the Rural Firefighting Operations Online Course work?

After enrollment, when your registration is accepted and course fee received by our Academy staff, within 7-days you will receive a copy of the course textbook, The Rural Firefighting Handbook, to begin the online learning program. This self-study online distance learning program has 17 learning Modules. The suggested method for students to take the course is to read a specific chapter(s) in the book, review the corresponding online module chalkboard presentation, and immediately take the online test for that module.

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Here is a summary of the steps required:

1. Read the Chapter(s) in the Rural Firefighting Handbook that corresponds to the learning module. (For example, read Chapters 1 and 2 prior to reviewing the online chalkboard presentation for Module 1). See attached sheet that outlines the correct chapter(s) for each given learning Module.

2. Log in to the online chalkboard and attend the learning module presentation, which is a narrated video presentation.

3. After attending the full learning module presentation, immediately take the online test for that learning module. Each individual learning module test is “open book,” with a 45 minute time limit. To move on to the next module, you must first pass the module test. You may take an individual module test as many times as you would like, until you achieve a passing grade of at least 70%. Note that the online course chalkboard will only allow you to review modules and take module tests in sequential order (i.e., Module 1 prior to Module 2, Module 2 prior to Module 3, etc.). You must pass all 17 module tests to receive a certificate of completion.

Also note that after you are logged in, if the Chalkboard detects no activity after 60-minutes, it will automatically log you off. If this happens, you will need to re-log into the online chalkboard.

Do I need to read the book? Or, can I just attend the online chalkboard module reviews?

Module tests should not be taken unless the appropriate chapter(s) from the textbook are fully read and understood. The online chalkboard module presentations are not a replacement for reading the book — the chalkboard presentations are complementary to reading the book.

Can I skip the online module chalkboard presentation and immediately take the online module test?

Once logged-in, if desired, the student can skip the online learning Module chalkboard review, and proceed to directly take the Module test. However, in order to have a better chance at passing each learning module test, it is highly recommended that the student first read the appropriate chapter(s), then attend the online chalkboard learning module, and immediately take the online test.

In what timeframe must I complete the course? The student has six months to complete the Rural Firefighting Operations Online Course program, from start to finish. If you do not complete the course within the six month period, the online chalkboard system will automatically grade you, and you will either pass or fail. Even if you pass the course, you will not receive a certificate of completion. If you fail the course, you must repurchase the entire program if you desire to continue.

What is the passing grade for the course?

The passing grade for the entire course — all 17 modules — is 70% or above. Completing all 17 module tests is a requirement to complete the course.

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What if I have questions?

Academy staff is available through e-mail at [email protected] or by phone at 484-365-3863 if the student has questions or needs help or clarification on the subject material.

What do I receive, when I successfully complete the course?

Students successfully completing the Rural Firefighting Operations Online Course will receive a certificate of completion from the Rural Firefighting Academy.

Course Textbook

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PRIOR TO VIEWING THE ONLINE PRESENTATION, READ THESE CORRESPONDING CHAPTER(S) IN THE RURAL FIREFIGHTING HANDBOOK…

THEN LOG-IN AND REVIEW ONLINE LEARNING MODULE NUMBER…

LENGTH OF ONLINE LEARNING MODULE SLIDE SHOW PRESENTATION

Keep track of your progress by checking off completed modules

Chapters 1 and 2

Module 1

13 minutes + test

Chapter 3

Module 2

5 minutes + test

Chapter 4

Module 3

8 minutes + test

Chapter 5

Module 4

9 minutes + test

Chapter 6

Module 5

6 minutes + test

Chapter 7

Module 6

12 minutes + test

Chapter 8

Module 7

10 minutes + test

Chapter 9

Module 8

11 minutes + test

Chapter 10

Module 9

10 minutes + test

Chapter 11

Module 10

12 minutes + test

Chapter 12

Module 11

12 minutes + test

Chapter 13

Module 12

8 minutes + test

Chapter 14

Module 13

6 minutes + test

Chapter 15

Module 14

5 minutes + test

Chapter 16

Module 15

5 minutes + test

Chapter 17

Module 16

7 minutes + test

Chapter 18

Module 17

10 minutes + test

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TERMS AND CONDITIONS / LICENSE AGREEMENT

COPYRIGHT It is acknowledged that all intellectual property rights, including copyright, remain the sole property of The Rural Firefighting Academy (RFA) and any tape recordings, videography, photographs, or any other digital or analog recordings of the course materials, will be considered an infringement of copyright, unless otherwise agreed to in advance by RFA. Course materials include PowerPoint slides, videos, course manuals, books and any associated printed hand-outs that may be included. All information provided by RFA is given in best faith and the RFA will not be held responsible for actions taken by you, the user, any other individual or organization as a result of the information provided in the online course, textbook, or handouts. PURCHASES No refunds after 14 days. After 14 days, all purchases are final. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THIS COURSE SOFTWARE AND INFORMATION. By using the Rural Firefighting Operations online software and information, you are agreeing to be bound by all terms of this License: LICENSE. In consideration of payment of the License fee, which is a portion of the price you paid, the software, including any questions and images incorporated in or generated by the software, and data accompanying this License (the “Software”) and related documentation are licensed (not sold) to you by the Rural Firefighting Academy (RFA). RFA does not transfer title to the Software to you; this License shall not be considered a “sale” of the Software. You have access to the website/chalkboard where the software and information is recorded, but RFA retains full and complete title to the Information/Software on the website/chalkboard and the accompanying documentation, and all intellectual property rights therein. You must treat the website/chalkboard like any other copyrighted material. RESTRICTIONS. The website/chalkboard contains copyrighted material, trade secrets, and other proprietary material. Except as provided for in this License, you may not copy, modify, network, rent, lease, or otherwise distribute the Information and Software; nor can you make the Information or Software available to the general public by “bulletin boards,” on-line services, remote dial-in, or network or telecommunications links by any kind; nor can you create derivative works or any other works that are based upon or derived from the Information or Software in whole or in part. As the original purchaser of the RFA Online Program you are authorized to use these materials only for your own training purposes. You may not modify, reproduce or re-distribute the contents of this Book/Website/Chalkboard information, in part or in whole, as part of any program, presentation, or image collection which is intended for resale, nor make you make any portion of the contents part of the public domain. TERMINATION. This License is effective until terminated by either party or the six-month end of the Online learning program, whichever comes first. You may terminate this License at any time by notifying RFA staff of cancellation. This agreement terminates automatically upon completion of the course, or termination from lack of completion within the stated course timeframe. This License will terminate immediately without notice from RFA if you fail to comply with any provision of this License. LIMITED WARRANTY AND DISCLAIMER. RFA WARRANTS THE SYSTEM THAT THE SOFTWARE IS RECORDED TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. RFA’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE REPLACEMENT OF THE DEFECTIVE COURSE OR REFUND OF THE PURCHASE PRICE, AT RFA’S SOLE DISCRETION. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SOFTWARE IS AT YOUR SOLE RISK. THE SOFTWARE AND RELATED DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES AND/OR CONDITIONS OF ANY KIND EITHER EXPRESS OR IMPLIED. RFA EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE AND RELATED DOCUMENTATION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RFA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE ONLINE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE , OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. FUTHERMORE, RFA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE AND RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS. ACCURACY, RELIABILITY, OR OTHERWISE. THE LIMITATIONS OF LIABILITIES DESCRIBED IN THIS SECTION ALSO APPLY TO THE THIRD PARTY SUPPLIERS OF MATERIALS USED IN THE SOFTWARE. NO ORAL OR WRITTEN INFORMATION OR ADVICE BY A RFA AUTHORIZED REPRESENTATIVE SHALL CREATE WARRANTIES AND/OR CONDITIONS OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY. YOU (AND NOT RFA) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME

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JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY. Under no circumstances, including negligence, shall RFA be liable for any special or consequential damages that result from the use of, or the inability to use, the software or related documentation, even if a RFA authorized representative has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall RFA’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, (including negligence) or otherwise) exceed the amount paid by you for the Software/Program/Course. GOVERNING LAW AND SEVERABILITY. This License shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without giving effect to any principles of conflicts of law. If any provision of this License shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this License and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties. PRIVACY POLICY This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. INFORMATION WE COLLECT We only collect information that we need that is related to your order. This includes your: Billing Address Shipping Address Email Address Credit Card Information In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. HOW INFORMATION IS USED Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

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