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Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

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Page 1: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

Running a SAM-based Computer Literacy Program

Sandra Neill and Miguel Roman George Brown College

Toronto, Canada

Page 2: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Outline

• About George Brown

• About us

• Our team

• Context

• SAM@GBC

• Beyond the bricks

Page 3: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

George Brown College

• Downtown Toronto, Canada

• Two campuses + satellite at Ryerson University

• 14,000 fulltime students

• 50,000 continuing-education students

Page 4: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

About us

• Sandra Neill, Miguel Roman

• Learning Innovations and Academic Development (LIAD)

• Computer Skills and Application (CSA)

Page 5: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

About us: CSA

• 6000+ students/year

• Suite of five basic~intermediate computer skills courses covering a range of Microsoft applications

• Three dedicated labs, one at each campus

Page 6: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Our Team

• Sandra– Curriculum design– Course & section building– Database front end processes– Feedback & evaluation– Day-to-day program administration.

Page 7: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Our Team

• Miguel– Database back end & automation of

processes– Custom datafiltering to populate sections

with Banner data– Query & derive final course grades– Grade load to Banner.

Page 8: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Our Team

• Other team members include – Systems administrator

(server/labs/hardware/image)– Two course coordinators (administration &

student issues)– 8 computer skills teaching assistants to staff

labs & tutor students

Page 9: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Context

• Province of Ontario mandate for generic skills includes basic computer literacy

• Computer Skills and Applications (CSA) program was created in 1995 to address this mandate

Page 10: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada
Page 11: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

CSA

• Almost every incoming student in diploma or degree-oriented studies takes a Computer Skills and Applications course

• 6000+ each year

Page 12: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada
Page 13: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• CSA rolled out Skills Assessment Manager as its course delivery platform in May 2004

Page 14: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• Flagship course is a four-module basic applications class: – Windows, Word, Excel, Internet Explorer

• Students who arrive at GBC well-prepared can take a for-credit Challenge Test– Also delivered using SAM

Page 15: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• Three-step test-training-test path– Students begin with an assessment – Then receive custom training on the tasks they could

not complete– Followed by an exam on the same tasks.

• Assessment eliminates the tasks they can already do– Students must learn and test successfully on 80% of

the tasks they were unable to do in the assessment.

Page 16: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada
Page 17: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• Assessment & exam must be done in CSA lab

• Training can be done anywhere – Software available for overnight rental from

GBC library

• Custom training remains available right up until the exam deadline

• Three attempts at each exam

Page 18: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• Continuing-education and Access programs are a little different– Two-step path of full training on all tasks first,

followed by a test– No assessment, no customized training– Seems to work better with these groups

Page 19: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

SAM@GBC

• CSA Program partners with GBC Staff Development office– Staff Development uses SAM to train staff and

faculty in use of MS applications– Staff Development will also use SAM to test

job applicants when job requires proficiency in MS applications

Page 20: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

CSA in the community

• Partners participate in our basic computer course

• On successful completion, participants receive a college credit – Frontier College – Fred Victor Centre – Jewish Vocational Services

Page 21: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

The Big Picture

SCT Banner

SAMCSADatabase

Page 22: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Student Registrations

• SCT SIS Database

SCT Banner

•SAM gets its student data from the SCT Banner database.•This population is started through an initial SQL extract for each section in Sam and then kept synchronized through daily SQL extracts from the Banner database.

Page 23: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Data Translation

• CSA Database

CSADatabase

•We maintain our own database which mirrors the SAM database but contains additional information not necessary for SAM.•This allows us to translate the business rules of our institution to suit SAM and vice versa.

Page 24: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Database Updates

• SAM Database

SAM

•SAM database snapshots are sent periodically byCourse Technology; we load these into our CSA database.•The SAM data is combined with our SIS student data in theCSA database.

This allows us to do periodic data integrity checks betweenthe SAM database and produce custom reports during anactive Term.

Page 25: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Grade Process

CSADatabase

SCT Banner

Final Grade calculation is performed inthe CSA database, then formatted for upload to the SCT SIS database.

Page 26: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Archive

Final reports are produced and all data is archived for future reference in the event of any discrepancies or grade challenges

Page 27: Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

S. Neill & M. RomanGeorge Brown College

Questions

• Thanks for coming!

• Contact us at:

[email protected]

[email protected]