rui lança dia 13 de julho blog1

Copyright 2009-2010 Audax Center for Entrepreneurship ISCTE-IUL 24

Team Building and Communicational Impact

Rui Lança July 2011


Communicational Impact


“If you said it and they didn´t hear you, it´s because you didn´t

said it”Harvey Thomas

What do you think when you read this sentence?


7% Content!

55% Gestures!

38% Voice!

Communicational Impact…

is contagious

Copyright 2009-2010 Audax Center for Entrepreneurship ISCTE-IUL

Braço de Ferro


. Preparation

. Positive approach

. Conviction and enthusiasm

. Goals

. I and they

Some factors

. Delivering


. Communicational Impact

Individual

. Knowing me

. Promote me. Tools

How to do?

. Channels. Active listening

. Empathy. Win

The others

. Win. Without noise

. Receive

Action

. Action without gap


Teams

(Leadership and Management)


How do you think can help?


. Team processes

Individual

. Who and how i am?. I and the team. Experiences

How to do?

. Goals. Training

. Question/Feedback. Dynamics

Team

. Sum of contributions

. Commitment. Collective identity

Action

. Results. Sustainability


Team dynamics

. Frontal Communication

. Alignement and commitment

. Common goals . Emotion and conflict management

. Recogtion and consequences

Leadership team

. Motivation

. Communicational and Emotional Impact


Successful Teams

. Common goals

. Values

. Honest feedback

. Concern

. Correct Leadership

. Task definition

. Sharing information, emotions, etc…


Successful Teams

. Cognitive flexibility

. Competence and continued desire to improve

. Honest communication

. Pride to be part of…

. Adaptability vs Skill


Why teams fail?


. No rules

. No coordination

. Poor or lack of leadership

. Inability to manage conflict

. Poor planning or strategy

Some factors


Muito Obrigado

[email protected]

rui lança dia 13 de julho blog1

Education

entrepreneurship iscte

2010 audax center

successful teams

leadership

goals

copyright 2009

factors