rsa customer education catalog · training is an invaluable means of facilitating growth in your...
TRANSCRIPT
S e r v i c e s C a t a l o g – Q 4 2 0 1 5
RSA CUSTOMER EDUCATION CATALOG
COURSE DESCRIPTION INDEX
RSA, The Security Division of EMC 2
Identity and Access Management
RSA Access Manager Administration, Installation and Configuration ........................................... 9 RSA Via Lifecycle and Governance Administration ..................................................................... 11 RSA Business Role Manager ..................................................................................................... 13 RSA Data Access Governance Basics ........................................................................................ 15 RSA Authentication Manager Administration ............................................................................. 16 RSA Authentication Manager Installation and Configuration ...................................................... 18 RSA SecurID Help Desk Basics ..................................................................................................20 RSA Authentication Manager 6.1 to 8.x Data Migration .............................................................. 22 Migrating RSA Authentication Manager v6.1 to a v8.1 Hardware Appliance ................................. 22 RSA Authentication Manager 7.1 to 8.x Data Migration ............................................................... 24 Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware Appliance ................................. 24
Governance, Risk and Compliance
Getting Started with Enterprise Risk Management .....................................................................26 Getting Started with Policy and Compliance Management .........................................................28 GRC Overview .......................................................................................................................... 30 RSA Archer Administration ........................................................................................................ 31 RSA Archer Advanced Administration ........................................................................................ 33 RSA Archer Solutions Overview ................................................................................................ 35 RSA Archer Security Operations (SecOps) Management Essentials ............................................. 37 RSA Archer Security Operations (SecOps) Management Solution Basics .................................... 39 RSA Archer Custom End-User Training Service .......................................................................... 41
Advanced Security Operations
RSA Data Loss Prevention Administration.................................................................................. 43 RSA ECAT Fundamentals ........................................................................................................... 45 RSA Security Analytics Introduction .......................................................................................... 47 RSA Security Analytics 10.5 What’s New Overview ..................................................................... 49 RSA Security Analytics Foundations .......................................................................................... 50 RSA Security Analytics Core Administration ............................................................................... 52 RSA Security Analytics Hunting ................................................................................................. 54 RSA Security Analytics Introduction to Troubleshooting for Customers ....................................... 56
Anti Fraud
RSA Adaptive Authentication On-Premise Administration .......................................................... 58 RSA Adaptive Authentication for eCommerce Back Office Tools ................................................ 60 RSA Adaptive Authentication 12 Migration ................................................................................62 RSA Web Threat Detection Essentials ........................................................................................64
Cyber Defense
RSA Intelligence-Driven Event Analysis..................................................................................... 66 RSA Incident Handling and Response ...................................................................................... 68 RSA Threat Intelligence ............................................................................................................. 70 RSA Malware Analysis .............................................................................................................. 72 RSA SOC Simulation Challenge ................................................................................................. 74 RSA Cyber Defense Workshop ................................................................................................... 75
Security Concepts and Principles
RSA Security Awareness Program .............................................................................................. 77 RSA CISSP Certification Boot Camp ........................................................................................... 79
Learning Assessments RSA Learning Assessments ...................................................................................................... 80
RSA, The Security Division of EMC 3
The Value of
Professional Education
Investing in training and education
makes good business sense and can
have a profound impact on your
team. It enables an organization to:
– Decrease operating costs and
increase productivity
– Reduce technical infrastructure
costs
– Increase effectiveness of your
technology investment
– Reduce your organization’s overall
information risk
How to Contact Us
Online www.emc.com/rsa-training
E-mail [email protected]
Phone: 800-995-5095
International: 781-515-7700
Fax: 781-515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730 USA
ENABLE YOUR TEAM TODAY FOR TOMORROW’S IT SECURITY CHALLENGES
RSA Education Services provides practical and relevant courses that
support security learning across an enterprise. Properly trained
personnel are the lifeblood of any organization. As you implement
new technologies, add new functionality to existing systems or orient
new staff, education is a key element. Consistent and focused training
helps maintain the security of your computing environment, improves
the end user experience and increases productivity and job
satisfaction among your staff.
NEW OFFERINGS
RSA Security Analytics
RSA Security Analytics courses have been updated for product version
10.5 and are now available as the following courses:
RSA Security Analytics Introduction (eLearning) [see page 47]
RSA Security Analytics 10.5 What’s New Overview [see page 49]
RSA Security Analytics Foundations [see page 50]
RSA Security Analytics Core Administration [see page 52]
RSA Security Analytics Introduction to Troubleshooting for Customers
[see page 56]
And, with expected availabilty in late Q4, 2015:
RSA Security Analytics Hunting [see page 54].
RSA Via Lifecycle and Governance
The former RSA IMG Administration course has been revised in line
with the introduction of the RSA Via Lifecycle and RSA Via Governance
platforms. [see page 11]
RSA Archer
Two eLearning courses have been added to our offerings:
GRC Overview [see page 30]
RSA Archer Solutions Overview [see page 35]
FLEXIBLE DELIVERY OPTIONS
Instructor-Led Training (ILT)
Instructor-led classes offer comprehensive training in a fully-
equipped RSA Learning Center. Public classes give you the
opportunity to interact with your peers, further enhancing your
learning experience by sharing real-world tips and best practices.
Video Instructor Led Training (Video ILT)
Video ILT courses combine the best of instructor-delivered lectures
and presentations with the convenience and flexibility of an on-
demand learning format. Video ILT programs are delivered in
streaming format and can be viewed by the student directly on their
own computer with an internet connection.
Online Instructor-Led Training (Online ILT)
Online ILT provides real-time, interactive, virtual training where
students participate online to access the instructor-led virtual
classroom. Lecture, discussion, questions and answers, and lab
exercises makes this a flexible training experience.
eLearning
Self-paced eLearning provides you with training that is generally one
to three hours in length giving you the convenience of learning at
your own pace.
RSA, The Security Division of EMC 4
RSA PRODUCT TRAINING
Our worldwide training services are targeted to serve professionals
who are responsible for installing, supporting and administering the
entire range of RSA solutions.
Developed for security administration and network operations, the
product courses offer a variety of teaching methods including
traditional instructor-led and virtual (“on line”) instructor-led training,
video-based learning, and elearning. Instructor-led courses can also
be made available as on-site engagements at a customer’s location.
Each of these options gives you the flexibility to select a learning
mode that best fits your learning style, time constraints and budget.
RSA SECURITY AWARENESS PROGRAMS
RSA’s Security Awareness programs offer ways to test and measure
vulnerability, then provide essential education to fill any gaps. Our
Security Awareness training can target virtually every level of an
organization – raising awareness and offering concrete steps to effect
change, thus helping to prevent attackers from gaining a foothold
through unsuspecting targets.
See individual program descriptions for further details.
CYBER DEFENSE TRAINING COURSES FOR SECURITY ANALYSTS
The threat landscape is becoming more complicated every day. With
the advent and enhancement of technical innovations like cloud
computing, social media, mobile devices and big data, organizations
are finding it very difficult to keep ahead of advanced threats.
Security products, while necessary, can only go so far in identifying
and mitigating potential breaches. A skilled security analyst is key to
the success of any Information Security strategy.
The RSA Cyber Defense Training courses address these challenges by
offering comprehensive training on analytic processes and techniques
that are independent of a specific attack technique or security
product. These courses focus on analysis skills that are directly
relevant to the current security climate. The curriculum also provides
a path for security analysts to advance their skills by offering an
approach based on roles that are generally consistent with the roles
and responsibilities of a SOC.
RSA, The Security Division of EMC 5
Benefits of Onsite
Training
Substantial cost Savings
– Save up to 40% compared to
individual public class rates
Less student down time
– Reduce travel concerns and
out-of-office time
Convenient, Flexible
Scheduling
– Your training can be scheduled
at the time and location most
convenient for you
Benefits of Online
Instructor-led Training
– No travel cost or travel time
– Live instructor with whom you
can interact and ask questions
– Same content as the classroom
version of the course with
hands-on labs to reinforce
concepts
– Modest connectivity
requirements allow participation
from anywhere
– Publicly-scheduled classes for
individual participants or Private
sessions for organizations
that prefer virtual training for
their dispersed teams
ONSITE TRAINING
With RSA Onsite training, you and your people aren’t locked into a
pre-existing schedule of public classes at a pre-existing location. RSA
Education Services can work with you to schedule your training at the
time and location that’s most convenient for you. That means training
doesn’t have to conflict with your other business priorities – and it can
be timed precisely to support your RSA implementation.
RSA Onsite training rates can save an organization up to 40% when
compared to individual student rates. Additional cost savings are
realized by eliminating the need for student travel. What’s more, since
your students are not preparing for trips – or making their way back
from airports after training – they are likely to be more productive and
accessible in the days surrounding their training experience.
ONLINE INSTRUCTOR-LED TRAINING
What is Online ILT?
Online ILT is real-time virtual training conducted remotely by RSA
instructors. It’s virtual training that mirrors the classroom experience
with:
Live web casts. During scheduled web casts, students communicate
with their RSA instructor and other students, ask questions, and
experience RSA products through live demonstration.
Hands-on labs. Students access a remote lab environment that
enables them to interact with RSA software and practice what
they’ve learned.
Course materials. Course materials are shipped to participants in
advance of the class. Just like in a classroom, students use these
materials under the guidance of the instructor.
Instructor guidance. During class time, students have the benefit of
the instructor’s expertise to assist during the live web casts and
Hands-on Labs. During lab time, the instructor can shadow students
by virtually looking over the shoulder of each student to evaluate
their progress and provide assistance.
RSA LEARNING ASSESSMENTS
As organizations increasingly depend on technology to manage their
businesses, the need for employees to be knowledgeable about
security is increasingly evident. Whether they are IT security
professionals or general office staff, having the appropriate security
knowledge and skills to perform their jobs is a critical business driver.
To plan and position your security training initiatives cost-effectively,
RSA Learning Assessments are tools to measure your team’s
knowledge of RSA products and other security-related concepts. Based
on the learning assessment results, we can work with you to identify a
learning program that works for you and your team.
RSA Learning Assessments are useful for organizations who recognize
a need for training but aren’t quite sure what training their team really
needs. By leveraging RSA Learning Assessments, you can better
understand the learning gaps and make an informed decision about
the most effective individual and group training plans for your team.
Online RSA Learning Assessments are available to you at no charge.
An assessment can be completed within 15-20 minutes with
immediate results provided to the assessment taker. For a team
assessment, management reports can be provided that evaluates
individual and group results.
RSA, The Security Division of EMC 6
RSA Training Unit
Details:
– Each Training Unit has a value
of $100 US
– Valid for customers and
partners in all regions
– Can be used to register one or
more individuals
– Can be redeemed for any RSA
course and any delivery mode
– Valid for one year (364 days)
from time of issuance. Any
unused days are null and void
after the expiration date
– Payment can be made with:
purchase order, credit card, or
company check
Registration and
Payment
Please complete your
registration at
www.emc.com/rsa-training. Be
sure you register with the e-mail
address of the student attending
class, as this is the only unique
identifier we have for each
student.
Complete details regarding
payment by purchase order,
credit card or check are provided
on our web site.
RSA TRAINING UNITS
Training is an invaluable means of facilitating growth in your
organization and increasing the skills and knowledge of your
employees. With RSA Training Units (TUs) you can invest in RSA
courses and use them whenever RSA training is necessary.
Training units are simply RSA Education Services currency. They are
deposited into a company’s training account and are available for
general consumption by your company’s employees. Valid for one
year from date of purchase, pre-paid TUs provide maximum flexibility
to ensure your team’s readiness.
With RSA TUs you can satisfy your training requirements as they
evolve throughout the year. You reduce the paperwork and approvals
associated with multiple enrollments by taking care of all your training
needs with a single purchase.
RSA CERTIFIED SECURITY PROFESSIONAL CERTIFICATION
By becoming an RSA Certified Security Professional, you possess the
credentials that demonstrate your knowledge and skills necessary to
function as a practical expert in the rapidly growing information security
industry. Job-based certifications are available for administrators for the
product areas designated below. Our relationship with Pearson VUE,
which operates 5,000 testing centers in 165 countries, provides
convenient access to certification exams and ensures impartial testing.
The RSA Certified Administrator specialization is designed for
professionals who administer and maintain enterprise security systems
that use RSA SecurID®, RSA Archer®, or RSA® Security Analytics.
Certification Recommended RSA Courses
RSA Archer Certified Administrator
RSA Archer Administration
RSA Archer Advanced Administration
RSA SecurID Certified Administrator
RSA Authentication Manager Administration
RSA Authentication Manager Installation and
Configuration
RSA Security Analytics Certified Administrator
RSA Security Analytics Administration
EMC2, EMC, RSA, RSA Security, Archer and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries. All other trademarks used herein are the property of their respective owners. © Copyright 2014 EMC Corporation. All rights reserved. Published in the USA.
EDCAT SB 0615 r1
SUMMARY OF OFFERINGS BY DELIVERY MODE
7
ILT VILT e-Learning Online ILT
Identity and Access Management
RSA Access Manager Administration, Installation and Configuration RSA Via Lifecycle and Governance Administration RSA Business Role Manager RSA Data Access Governance Basics RSA Authentication Manager Administration RSA Authentication Manager Installation and Configuration RSA SecurID Help Desk Basics RSA Authentication Manager 6.1 to 8.x Data Migration Migrating RSA Authentication Manager v6.1 to a v8.1 Hardware
Appliance
RSA Authentication Manager 7.1 to 8.x Data Migration Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware
Appliance
Governance, Risk and Compliance
Getting Started with Enterprise Risk Management Getting Started with Policy and Compliance Management GRC Overview RSA Archer Administration RSA Archer Advanced Administration RSA Archer Solutions Overview RSA Archer Security Operations (SecOps) Management Essentials
[Expected availability: early Q4 2015]
RSA Archer Security Operations (SecOps) Management Solution
Basics
RSA Archer Custom End-User Training Service Advanced Security Operations
RSA Data Loss Prevention Administration RSA ECAT Fundamentals RSA Security Analytics Introduction RSA Security Analytics 10.5 What’s New Overview RSA Security Analytics Foundations RSA Security Analytics Core Administration RSA Security Analytics Hunting
[Expected availability: late Q4 2015]
RSA Security Analytics Introduction to Troubleshooting for
Customers
SUMMARY OF OFFERINGS BY DELIVERY MODE (CONTINUED)
8
ILT VILT e-Learning Online ILT
Anti Fraud
RSA Adaptive Authentication On Premise Administration RSA Adaptive Authentication for eCommerce Back Office Tools RSA Adaptive Authentication 12 Migration RSA Web Threat Detection Essentials Cyber Defense
RSA Intelligence-Driven Event Analysis RSA Incident Handling and Response RSA Threat Intelligence RSA Malware Analysis RSA SOC Simulation Challenge RSA Cyber Defense Workshop Security Concepts and Principles
RSA Security Awareness Program RSA Certified Information Systems Security Professional (CISSP)
Boot Camp
9
RSA® Access Manager Administration,
Installation and Configuration Course Description
Overview RSA Access Manager system architecture, server structure, integration of components
into an enterprise infrastructure, user organization, and the importance of various
configuration parameters are discussed. Hands-on labs allow the student to work step-by-
step through the phases of an RSA Access Manager implementation.
Extensive hands-on labs and the use of a realistic case study reinforce the tasks involved
in creating a complete Web access management solution.
Audience System, security, or help desk personnel who need to install, deploy and/or maintain RSA
Access Manager.
Duration 4 days
Prerequisite Knowledge/Skills Familiarity with Web and directory server or database technologies; A functional
knowledge of OS and networking fundamentals.
Course Objectives Upon successful completion of this course, participants should be able to:
Explain the basic architecture and integration of RSA Access Manager in an enterprise
environment
Describe the processes and methodology for performing a successful installation and
implementation of the core servers, data adapter, Administrative Console and
representative Agents
Describe the management functions used for resource and end user administration
Using a case study, perform typical administration functions to populate and
configure users, administrators and groups in an RSA Access Manager database
Explain the configuration parameters that can be used to tailor the RSA Access
Manager components to accomplish specific tasks and functions
Establish Entitlements and use RSA Access Manager Smart Rules™ to manage Web
access and protect resources in a classroom Web environment
Perform system troubleshooting and analysis through the use of audit logs and user
reports
Explore how runtime and administrative operations can be extended through the use
of the API library
AT-A-GLANCE
This course offers
theoretical and hands-on
instruction in the
administrative functions,
operations, and
installation and
configuration tasks
associated with the RSA
Access Manager product.
REGISTER FOR CLASSES:
For an up-to-date schedule
of Instructor-led classes and
other training options, visit
the RSA Training and
Certification web site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts
01730
COURSE PART NUMBERS:
ED CLRAIN210 – Onsite Class
ED ACCMGR TRAIN UNIT –
Training Units
10 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
RSA Access Manager Overview
▬ High level description of RSA Access Manager
and its contribution to access management
RSA Access Manager Architecture
▬ Description and functions of the Primary
Servers; Web and Application Server Agents
▬ Data Flow for the Runtime and Administrative
operations
▬ Description of how RSA Access Manager fits
into a distributed security model
Installation and Configuration
▬ Description of RSA Access Manager system
requirements and pre-installation readiness
tasks
▬ Installation procedure, options, and
recommended practices
▬ Installation of Access Manager Servers, LDAP
Data Adapter, Administrative Console, and
Web and Application Server Agents
▬ Configuration of Web Server for Single Sign-
On
Managing Resources
▬ Discussion of how resources (Web sites,
Applications, etc.) are protected using RSA
Access Manager – focusing on selectivity and
granularity in various situations
▬ Registration of Web Servers and definition of
Applications
▬ Discussion of Virtual Web Server Hosts
▬ Configuration of Web Server for virtual hosts
Delegated Administration
▬ Discussion of the administrative structure that
is possible in an RSA Access Manager
installation
▬ Use of Administrative Groups and ownership
hierarchy of administrators, users, and objects
▬ Examination of Administrative Roles and
responsibilities
Managing the Organization
▬ Policy control for user authentication and
passwords
▬ Methodology of structuring users, groups, user
attributes, and properties
Creation of user properties and addition of
users to groups
Resource Protection and Authentication
▬ Discussion of Authentication Methods used to
protect resources; Form-based vs.
challenge/response authentication; Chaining
and combining forms
▬ Discussion of how resources are defined to
allow granular protection
▬ Use of RSA Access Manager Entitlements and
Smart Rules to selectively manage access to
resources
▬ How to manage conflicts among Smart Rules
and between Smart Rules and Entitlements
▬ Configuration of Access Manager for external
authentication and URL retention
Troubleshooting
▬ Examination of the log files and use of special
configuration parameters to control log detail
▬ Configuration of servers for centralized
logging
▬ Configuration of Network Management
▬ Discussion of approaches to user and system
troubleshooting
Development Tools
▬ Discussion of the various Runtime,
Administrative, and Web Agent Extension API
tools that are available
▬ Examination and implementation of JAVA
coding examples
Single Sign-On
▬ Discussion of the function and objectives of
creating a single sign-on environment
▬ Explanation of the differences and challenges
of ‘Intra-’ vs. ‘Inter-’ site single sign-on
▬ Configuration of Access Manager for SSO and
ISSO
Distributed Authorization
▬ Discussion of achieving redundant
functionality and failover
▬ Explanation of the differences in Standard
Mode vs. Distributed Mode failover
▬ Test of centralized logging
11
RSA® Via Lifecycle and Governance
Administration Course Description
Overview This course provides an overview of the administrative responsibilities and configuration
options associated with the RSA Via Lifecycle and Governance (RSA Via L & G) platform.
Students will gain a comprehensive understanding of the access review cycle, change
request and provisioning capabilities of the platform. Students will enable the ACM, ARM,
AFX and Rules modules. Hands-on labs are used to reinforce the tasks involved in
configuring, maintaining, and utilizing the platform to collect identities, accounts,
entitlements and application roles for several directories and applications as well as
perform user and account reviews and other tasks in a simulated review cycle. Students
will configure the components necessary to automate provisioning and new user
registration processes and will create workflows, notifications, and several types of
change requests. Students will discuss collectors, applications, directories, business
descriptions, roles, rules, provisioning options, reporting and dashboards to provide an
end-to-end structured experience for the students.
Audience RSA Via Lifecycle and Governance (formerly RSA IMG) platform administrators,
implementers and other technical users who need to configure, administer, or support the
RSA Via Lifecycle and Governance platform.
Duration 4 days
Prerequisite Knowledge/Skills Familiarity with Identity Management concepts, Active Directory, LDAP, and SQL
querying.
Course Objectives Upon successful completion of this course, participants should be able to:
List the components included in the RSA Via L&G platform
Understand platform configuration options
Enable the ACM, ARM, Roles, AFX and Rules modules
Package and import platform resource objects
Perform administrative functions, including configuring identity, account, and
entitlement collectors, and unifying user data
Configure and process business policy sets, rules, notifications and workflows
Configure, run, and perform user access certification reviews
Configure and take action on change requests, user registrations, and workflows for
requests
Deploy automated provisioning options for change requests and user registrations
Create and publish reports and charts to dashboards and external sources
AT-A-GLANCE
The RSA Via Lifecycle and
Governance Administration
course provides an
overview of the
administrative and
configuration options
associated with the RSA Via
Lifecycle and Governance
platform.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-VLG-ADM-110 – Public class
ED-VLG-ADM-210 – Onsite
class
ED-VLG-ADM-TRAINUNIT –
Training Units
12 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to RSA Via L&G
▬ RSA Via L&G Platform Overview
▬ Course scenario overview
▬ Data model overview
▬ Prestige Simulation
Administration Overview
▬ AveksaAdmin account
▬ Admin menu
▬ Enabling platform modules
▬ Enabling Notifications
▬ Help system
▬ Task list
▬ UI Security
RSA Via L&G Platform User Interface
▬ Admin System Settings
▬ User Interface styles
▬ Naming your environment
▬ Login Screen
▬ Header and Menu Bar
▬ Packaging and Importing
Requirements Gathering
▬ Business Resources
▬ Directories and Applications
▬ Out of the Box Attributes
▬ Custom Attributes
▬ Custom Values Lists
▬ Collected VS. ACM Managed Attributes
▬ Hiding attributes
▬ Table options
Users and Identities
▬ Users and Identities Overview
▬ Directories
▬ Directory Groups
▬ Business Units
▬ Identity Data Collectors
▬ Unification Process
▬ Collecting Identities
▬ Authentication
Accounts, Roles and Entitlements
▬ Aveksa Admin roles
▬ Granular Aveksa Admin Privileges
▬ Rapid Application Onboarding
▬ Account Attributes
▬ Account Data Collectors
▬ Orphaned Accounts
▬ Entitlement Attributes
▬ Entitlement Data Collectors
▬ Application Roles
▬ Business Descriptions
▬ Collecting Entitlements
▬ Collecting multiple owners for resources
Roles
▬ Roles Overview
▬ Collecting Application Roles
▬ Roles module vs. BRM
Rules
▬ Rules Overview
▬ Rule Definitions
▬ Out of the box Rules
▬ Creating custom rules
▬ Rules logic
▬ Processing Rules
▬ Violations, Remediations and exceptions
▬ Out of the box and custom rules workflows
▬ Granular security for rules
Reviews
▬ Reviews Overview
▬ Creating Review Definitions
▬ Modifying reviews workflows
▬ Administering Reviews
▬ Performing Reviews
▬ Refreshing Reviews
▬ Watch closures
▬ Completing a Review and Reporting Results
Workflows, Notifications and Escalations
▬ Workflows Overview
▬ Creating Workflows
▬ Out of the box templates
▬ Creating Notification templates
▬ Creating Escalations
▬ Viewing email logs
Dashboards and Reports
▬ Reports Overview
▬ Out of the box reports and charts
▬ Modify OOTB reports using the query tab
▬ Build Custom Reports and Charts
▬ Dashboard options
▬ Build and modify dashboards
Access Request Manager
▬ Access Requests Manager Overview
▬ Custom Forms and controls (fields)
▬ Custom Buttons
▬ Naming policies and naming transforms
▬ Custom User and Entitlement Views
▬ Workflows, Notifications and Escalations
▬ Provisioning options
Provisioning with AFX
▬ Access Fulfillment Express Overview
▬ Deploying Access Fulfillment Express
▬ Importing AFX Connectors
▬ Configuring Connectors
▬ Configuring Endpoint capabilities
Capstone Structured Experience
▬ Complete end-to-end access review cycle
▬ Deploy change requests with automated
provisioning
▬ Publish final reports to simulation auditorsand executives
Additional Resources
▬ Community membership
▬ RSA Secure Care Online
13 © Copyright 2014 EMC Corporation. All rights reserved. 03/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA® Business Role Manager Course Description
Overview The RSA Business Role Manager eLearning module extends the capabilities of the IMG
product to include the ability to group users and entitlements into roles. The RSA BRM
eLearning module provides an overview of BRM components. Topics include terminology,
configuration, and role mining options to tailor the module to a customer’s needs.
Demonstrations illustrate the tasks involved in configuring, maintaining, and utilizing the
Business Role Manager module.
The course is comprised of lecture content as well as recorded product demonstrations to
illustrate the RSA BRM product in action.
Audience RSA Identity and Access Management/Identity Management and Governance/RSA Via
Lifecycle and Governance administrators, implementers and other technical users who
need to configure, administer, or support the RSA Business Role Manager module.
Duration 4 hours (eLearning)
Prerequisite Knowledge/Skills Completion of the RSA Identity Management and Governance (IMG) course (or former
RSA ACM Foundations course).
Course Objectives Upon successful completion of this course, participants should be able to:
Enable the Roles option and Business Role Manager module Understand the functionality and capabilities of the Roles and Business Role Manager
modules Understand Business Role Manager terminology Understand the differences between business, technical, and global roles Interpret role metrics are produced Create, configure and manage roles Create and configure role options Create and configure role sets Discover roles and entitlements
Define role membership rules Manage organization roles for compliance to best practice principles
Allow others to manage roles
AT-A-GLANCE
The RSA Business Role
Manager eLearning provides
instruction on the
administrative
responsibilities and
configuration options
associated with the RSA
Business Role Manager
module.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-VLG-ADM-TRAINUNIT –
Training Units
14 © Copyright 2014 EMC Corporation. All rights reserved. 12/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Business Role Manager Overview
▬ BRM Features
▬ Definition of a Role
▬ Benefits of using Roles in Access Governance
▬ Difference between Business Roles and
Technical Roles
Enable and Configure BRM
▬ How to enable BRM.
▬ Role configuration options
▬ Role management options
Create a Role
▬ Best practices for creating a role
▬ Definition of a birthright role
▬ How to create a role
▬ Definition of a role set
▬ How to create a role set
▬ How to add members to a role
▬ Role membership rules
▬ Role metrics
Discover Roles
▬ Benefit of role discovery
▬ Definition of top-down role modeling
▬ Demonstration of top-down role modeling
▬ Definition of bottom up role modeling
▬ Demonstration of bottom-up role modeling
Manage Roles
▬ Role management lifecycle
▬ Common indicators of role problems
▬ Using roles in entitlement reviews
▬ Interpreting role metrics
15
RSA® Data Access Governance Basics Course Description
Overview This eLearning course discusses the use of the RSA Data Access Governance module as a
tool to collect and manage user access to data resources. Topics include collection
configuration, access reviews, user access requests, and data resource ownership.
Recorded demonstrations (eLearning) reinforce the tasks involved in configuring,
maintaining, and utilizing the Data Access Governance module.
Audience RSA Identity and Access Management/Identity Management and Governance
administrators, implementers and other technical users who need to configure,
administer, or support the RSA IMG Business Role Manager module.
Duration 2 hours (eLearning)
Prerequisite Knowledge/Skills Completion of the RSA Identity Management and Governance (IMG) Administration
course (or former RSA ACM Foundations course).
Course Objectives Upon successful completion of this course, participants should be able to:
Enable the RSA Data Access Governance (DAG) module
Understand how RSA DAG and StealthBits® StealthAUDIT® work together to collect
data resource information
Manage reviews of resource owners and user access
Configure rules to support an organization’s user access policies
Configure and manage end user data access requests
Course Outline
Purpose and function of RSA Data Access Governance
▬ Use and benefits of RSA DAG
▬ Permission types
▬ DAG operations
RSA DAG Architecture
▬ Components and functions
▬ Data flows
Process and Workflows
▬ Data acquisition
▬ Review workflow
▬ Rules and rule processing
▬ End user data access requests
AT-A-GLANCE
The RSA Data Access
Governance Basics
eLearning course provides
instruction on the
administrative
responsibilities and
configuration options
associated with the RSA
Data Access Governance
module.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-VLG-ADM-TRAINUNIT –
Training Units
16
RSA® Authentication Manager
Administration Course Description
Overview The working principles behind RSA Authentication Manager and RSA SecurID
authenticators are discussed, including product architecture, time synchronization,
managing external Identity Sources and exploring all aspects of an administrative
structure. Extensive hands-on labs reinforce the administrative tasks involved in
managing a user population and token assignment.
The subject matter in this course prepares students with the classroom component
recommended for the RSA Authentication Manager Certified Administrator
certification.
Audience System, security, or help desk administrators who need to administer and support
RSA SecurID products.
Duration 2 days
Prerequisite Knowledge/Skills Familiarity with Microsoft® Windows® or UNIX/Linux system administration.
Course Objectives Upon successful completion of this course, participants should be able to:
Understand the basic architecture and theory of operation of the RSA SecurID
product suite
Perform configurations required for RSA Authentication Manager system
operations
Perform user administration functions to populate and manage users
Perform reporting and user troubleshooting
Understand ongoing maintenance requirements
Understand the setup and use of software authenticators
Understand the configuration and use of self-service functionality
AT-A-GLANCE
This course provides an
overview of the
administrative
responsibilities associated
with an RSA SecurID®
system.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AMADM210 – Onsite Class
ED AM TRAIN UNIT – Training
Units
17 © Copyright 2014 EMC Corporation. All rights reserved. 12/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Product and Technology Overview
▬ High level description of RSA Authentication
Manager and its contribution to user
authentication
▬ Authentication as a foundation of security,
trust and confidence in digital identities
▬ RSA Authentication Manager system
components and communication
RSA SecurID Authentication
▬ RSA SecurID authentication options
▬ Concepts of strong user authentication
▬ Token technology – time synchronization,
authenticator types
Risk-Based Authentication
▬ Configuration and management of Risk-
based authentication
▬ Device fingerprinting and behavior data
collection and analysis
▬ Selecting assurance levels
Deployment and Administrative Structure
▬ Deployment planning and establishing an
administrative structure
Policy Management
▬ Defining and applying policies to the system
and Security Domains
- Password and Token policies
- Lockout and self-service policies
- Risk-based and Offline authentication
policies
System Administration
▬ Establishing and maintaining organizational
and administrative structures:
- LDAP Identity Sources
- Security Domains
- User and User Group structures
- Administrative roles and delegation
- Authentication Agents
Authenticator Management
▬ Managing RSA SecurID hardware tokens
▬ Software token deployment and installation
▬ Managing Risk-Based Authentication
▬ Managing On-Demand Authentication
Auditing, Reports and Troubleshooting
▬ RSA Authentication Manager report functions
▬ Report customization
▬ Troubleshooting procedures
Self-Service Management and Support
▬ Configurations for user self-service functions
▬ User account and authenticator management
and provisioning
18
RSA® Authentication Manager
Installation and Configuration Course Description
Overview This course assumes that the student has attended the RSA Authentication
Manager Administration course or has equivalent operation and administrative
experience with RSA Authentication Manager – administrative tasks are not
covered as part of this course.
Audience Technical personnel who install, service and support RSA Authentication Manager
and RSA SecurID deployments.
Duration 2 days
Prerequisite Knowledge/Skills Microsoft® Windows® or UNIX/Linux system administration; attendance in RSA
Authentication Manager Administration course, or equivalent v7.1 or v8
administration experience; Familiarity with virtual machine deployment on
VMware.
Course Objectives Upon successful completion of this course, participants should be able to:
Plan and perform the pre-installation, installation, and configuration tasks to
accomplish an RSA Authentication Manager virtual appliance installation in a
VMware environment
Configure RSA Authentication Manager system parameters
Configure and connect to external LDAP Identity Sources
Create redundant/failover RSA Authentication Manager replica servers and
understand the role and management of replica server instances
Install and configure RSA Authentication Agents for local workstation and web
access protection
Perform an RSA Authentication Manager Web Tier installation to support user
self-service and risk-based authentication
AT-A-GLANCE
This course offers hands-on
training on the installation
and configuration of RSA
Authentication Manager,
Authentication Agents, Web
Tier, and other RSA
SecurID® system
components..
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AMINS210 – Onsite Class
ED AM TRAIN UNIT – Training
Units
19 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
RSA Authentication Manager
System Architecture
▬ Primary and Replica instances
▬ Authentication Agents and communication
paths
▬ Identity Sources
▬ Firewall configurations
▬ Web Tier component
▬ RADIUS communication
Deployment Scenarios and Planning
▬ Deployment and Installation planning
▬ Using the right Authentication Agent
▬ Planning administrative support
▬ Using CT-KIP for software token deployment
RSA Authentication Manager Deployment
▬ Pre-Installation requirements and
considerations
▬ Supported VMware environments and
features
▬ V8.1 Hardware Appliance deployment
▬ Deployment process and steps
▬ Post-deployment tasks
System Configurations
▬ Settings and configurations
- System-wide configurations
- Instance settings
- Console and dashboard personalization
Authentication Agent Configurations
▬ Functions and features of representative
Authentication Agent installations for
Microsoft Windows and Linux operating
systems
▬ Configuring Agent software for local,
network and web access protection
▬ Handling node secret and sdconf.rec files
Replica Instances
▬ Strategies for dealing with primary instance
failures and replica promotion
▬ Creating replica packages
▬ Establishing preferred and failover servers in
Agent hosts
Web Tier Installation
▬ Requirements and installation process for the
Web Tier component
▬ Customizing the end user interface
System Utilities
▬ Using the Command-line Utility package
▬ Installing and configuring the Windows MMC
snap-in
▬ Managing Realm trusts
Credential Manager Configuration
▬ Setting up the Credential Manager for
provisioning
RADIUS Server Configuration
▬ RADIUS functions and capabilities
▬ Primary and Replica RADIUS servers
▬ Managing RADIUS users
RSA Authentication Manager Migration Overview
▬ Optional overview of the migration process
from version 6.1 to version 8 and/or version
7.1 to version 8
▬ This module is delivered if students are
planning to perform a migration in their
production system and are interested in the
general planning and steps involved in a
migration
20
RSA SecurID® Help Desk Basics Course Description
Overview An overview of RSA Authentication Manager and RSA SecurID authenticators and
authentication methods are presented, as well as how functions and controls are
accessed in the administrative interface. Instructor demonstrations of important
operations relating to typical end user cases reinforce the steps that Help Desk
representatives can take for troubleshooting and assisting their user population.
This course is useful for new representatives supporting RSA SecurID users as well
as a refresher course for representatives who infrequently work with RSA SecurID
support issues.
Audience Help Desk representatives who need to assist and support RSA SecurID users
Duration 1 day
Prerequisite Knowledge/Skills General familiarity with system administration functions
Course Objectives Upon successful completion of this course, participants should be able to:
Understand the high-level architecture and theory of operation of the RSA
SecurID product suite
Identify common authentication problem areas
Perform common user assistance tasks
Understand the use of the user Self-service capabilities
AT-A-GLANCE
This course provides the
fundamental information
about an RSA SecurID®
system deployment to assist
Help Desk representatives
respond to end users.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AM TRAIN UNIT – Training
Units
21 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
The following modules are designed to support the course objectives:
RSA SecurID System Overview
▬ High level description of RSA SecurID and
RSA Authentication Manager system
components
▬ RSA authentication methods:
o Hardware and Software authenticators
o On-Demand Authentication
o Risk-Based Authentication
▬ Authentication process and data flow
Authentication Problem Areas
▬ Identifying and isolating user problems
▬ Common user errors
▬ Differentiating User vs Agent vs Server
problems
System Configurations
▬ Organizational structures – users, groups,
Security Domains and Identity Sources
▬ Authentication options and policies
Authenticator Operations
▬ Hardware tokens
▬ Software tokens
▬ On-demand codes
▬ Emergency and temporary codes
Monitors and Reports
▬ Using the Authentication Monitor
▬ Generating reports to track and user activity
User Troubleshooting
▬ Troubleshooting procedures
▬ Security considerations
Self-service Console
▬ User self-service functions
▬ Self-Service provisioning flow
▬ Troubleshooting user self-service problems
22
RSA® Authentication Manager 6.1 to
8.x MigrationCourse Descriptions
Overview Product functionality that is pertinent to the migration of v6.1 is discussed as well
as the process and considerations for migrating to a v8.x environment.
Note that this course discusses migration of “out-of-box” deployments and does
not address migration of customized APIs running under v6.1.
Audience Technologists who are responsible for an RSA SecurID system and intend on
migrating from RSA Authentication Manager v6.1 to v8.
Prerequisite Knowledge/Skills Familiarity with RSA SecurID technology and RSA Authentication Manager v6.1.
RSA Authentication Manager 6.1 to 8.0 Data Migration This course describes the features and functions that are new to RSA
Authentication Manager v8.x as well as how database objects and structures map
from v6.1 to v8.x. It details several deployment and migration scenarios and the
steps required to migrate v6.1 data to a v8.x installation.
Duration
Approximately 1 hour
Migrating RSA Authentication Manager v6.1 to a v8.1
Hardware Appliance This course augments the data migration course (described above) and focuses on
the process and considerations for migrating to a version 8.1 hardware appliance
from v6.1.
Duration
Approximately 15 minutes
This elearning course is available to customers at no charge.
If you are accessing RSA eLearning for the first time, please visit http://powerlink.emc.com to establish an account.
If you already have an account through EMC Powerlink, go directly to www.emc.com/rsa-training to access this course.
AT-A-GLANCE
This eLearning course
guides the participant
through the steps to
accomplish a standard
migration from RSA
Authentication Manager
version 6.1 to version 8.x.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
23 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA Authentication Manager 6.1 to 8.0 Data Migration
Course Objectives Upon successful completion of this course,
participants should be able to:
Provide an overview of the fundamental
differences between RSA Authentication Manager
v6.1 and v8.x – features and functions
Describe the specific database objects that are
migrated between product versions and how they
are handled by the migration
Describe the pre-migration steps to prepare a
v6.1 database for migration
Describe the post-migration structures that can
be created in v8.x to contain and manage
migrated objects
Course Outline Comparison of v6.1/v8.x Architecture and
Administrative Structures
▬ Describes the general architecture and
compares differences/parallels between
product versions
▬ Describes the major areas of importance in
the v8.x data structures and how they map
to a v6.1 environment
▬ Describes terminology used in v8.x
Overview of the Migration Process
▬ High-level description of the methodology
for approaching a migration
▬ Describes in detail how database objects are
mapped from version to version
Pre-Migration Preparation
▬ Describes the considerations and best
practices involved in preparing a v6.1
environment for migration — database
cleaning, creating/dismantling structures,
etc. and preparing a v8.x environment to
receive migrated information — what
decisions and elements should be made
before migration
Post-Migration Considerations
▬ Description of tasks that can be performed
after the completion of the migration
process
Migration of an RSA SecurID Appliance
▬ Describes the general process for migrating
data from a v6.1 RSA SecurID Appliance to
a v8 environment
Migrating RSA Authentication Manager v6.1 to a v8.1 Hardware Appliance
Course Objectives Upon successful completion of this course, participants
should be able to:
Understand a deployment architecture that
includes one or more v8.1 hardware appliances as
primary and/or Replica instances
Describe the migration process of migrating from
a v6.1 software or hardware appliance platform to
a v8.1 hardware appliance
Course Outline Overview of v8.1 Architecture
▬ Describes the architecture and deployments
options that include a v8.1 hardware
appliance
Overview of the Migration Process
▬ Describes migration tasks involved with
migrating to a hardware appliance that are
over and above the tasks involved with data
migration alone
▬ Using the v6.1 Migration Assessment Tool
Migration Steps
▬ Describes the initial connections and setup of
a v8.1 hardware appliance
▬ Describes the steps involved with migration
from exporting v6.1 data to importing it into a
v8.1 hardware appliance.
24
RSA® Authentication Manager 7.1 to
8.x MigrationCourse Descriptions
Overview Product functionality that is pertinent to the migration is discussed as well as
virtual and hardware appliance deployment, Web Tier, and Risk-Based
Authentication options that are new in v8.x.
Note that these courses discuss migration of “out-of-box” deployments and do not
address migration of customized environments or APIs running under v7.1.
Audience Technologists who are responsible for an RSA SecurID system and intend on
migrating from RSA Authentication Manager v7.1 to v8.
Prerequisite Knowledge/Skills Familiarity with RSA SecurID technology and RSA Authentication Manager v7.1.
RSA Authentication Manager 7.1 to 8.0 Data Migration This course describes the features and functions that are new to RSA
Authentication Manager v8.x. It details several deployment and migration
scenarios and the steps required to migrate v7.1 data to a v8.x installation.
Duration
Approximately 1 hour
Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware Appliance This course augments the data migration course (described above) and focuses on
the process and considerations for migrating to a version 8.1 hardware appliance
from v7.1. The information in this course is appropriate for v7.1 deployments that
currently use hardware appliances as well as for migrations to v8.1 that will begin
using a hardware appliance for the first time.
Duration
Approximately 15 minutes
AT-A-GLANCE
This eLearning course
guides the participant
through the steps to
accomplish a standard
migration from RSA
Authentication Manager
version 7.1 to version 8.x.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
This elearning course is available to customers at no charge.
If you are accessing RSA eLearning for the first time, please visit http://powerlink.emc.com to establish an account.
If you already have an account through EMC Powerlink, go directly to www.emc.com/rsa-training to access this course.
25 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA Authentication Manager 7.1 to 8.0 Data Migration
Course Objectives Upon successful completion of this course,
participants should be able to:
Provide an overview of the fundamental
differences between RSA Authentication Manager
v7.1 and v8 – features and functions
Describe the migration process
Describe the pre-migration steps to prepare for
v7.1 data export
Describe the post-migration tasks in a v8
environment
Course Outline Comparison of v7.1/v8 Architecture
▬ Describes the general architecture and
system components that are similar to v7.1
and those that are new to v8
Overview of the Migration Process
▬ High-level description of the options and
methodology involved with migration
▬ Discusses approaches to minimize downtime
during migration
Migration Steps
▬ Discusses pre-migration preparations
▬ Describes the v8 deployment
▬ Describes installation of the RSA
Authentication Manager Migration Export
Utility
▬ Describes Basic and Advanced migration
options
▬ Considerations for RADIUS migration
Post-Migration Tasks
▬ Describes tasks to be performed after the
completion of the migration process
▬ Discusses rolling back a migration
Migration Assistance
▬ Describes troubleshooting information and
how to obtain further assistance from RSA
resources
Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware Appliance
Course Objectives Upon successful completion of this course, participants
should be able to:
Understand a deployment architecture that
includes one or more hardware appliances as
primary and/or Replica instances
Describe the migration process of migrating from
a software or hardware appliance platform to a
v8.1 hardware appliance
Understand how to upgrade an existing supported
hardware appliance to be v8.x-capable
Course Outline Overview of v8.1 Architecture
▬ Describes the architecture and deployments
options that include a v8.1 hardware
appliance
Overview of the Migration Process
▬ Describes migration tasks involved with
migrating to a hardware appliance that are
over and above the tasks involved with data
migration alone
Upgrading and Re-imaging an RSA SecurID
Appliance
▬ Describes the process to upgrade supported
RSA SecurID Appliance 3.0 equipment to
enable it to host a v8.x instance
Migration Steps
▬ Describes the steps involved with migration
from exporting v7.1 data to importing it into a
v8.1 hardware appliance.
26
Getting Started with Enterprise Risk
Management Course Description
Overview Students will gain knowledge of the key RSA Archer ERM components through
presentations and hands-on exercises.
Audience Risk management team members who will be using the RSA Archer Risk
Management solution to define, support, and maintain a risk management
initiative. This may include managers, team leads, and anyone involved in scoping
a risk project.
Duration 2 days
Prerequisite Knowledge/Skills Familiarity with RSA Archer eGRC framework and a general familiarity with
organizational Risk concepts.
Course Objectives Upon successful completion of this course, participants should be able to:
Explain basic Risk Management terminology and methodologies
Illustrate the structure of the RSA Archer Risk Management Solution
Define business requirements related to Risk Management
Begin the implementation process of an Enterprise Risk Management program
AT-A-GLANCE
This course provides an
overview of the concepts,
processes, and procedures
necessary to successfully
begin implementation of an
Enterprise Risk Management
(ERM) system.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARCERM210 – Onsite Class
ED ARC TRAIN UNIT – Training
Units
27 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to Risk Management
▬ What is Risk?
▬ General Enterprise Risk Management
Approach Overview
▬ Types of Risk
Digging Deeper
▬ Common Frameworks Overview
▬ Developing a Common Risk Taxonomy
▬ Elements of Risk Management
▬ Phases of Growth:
▬ Risk Identification
▬ Assessment
▬ Decision
▬ Treatment
▬ Monitoring
RSA Archer Risk Management Solution
▬ RSA Archer ERM Structure Components
▬ ERM Processes and Key Integrations with
Other Solutions
▬ How RSA Archer Maps to Common Risk
Frameworks
Top-Down Risk Assessment
▬ Discussion: Common Issues for Specific
Industries/Business Types
▬ Exercise: Risk Identification
▬ Exercise: Risk Assessment
▬ Exercise: Risk Decision
▬ Exercise: Risk Treatment
▬ Exercise: Metrics Monitoring
▬ Exercise: Loss Monitoring
▬ Exercise: Overall Monitoring
Bottom-Up Risk Assessment
▬ Exercise: Create a new Risk Project
▬ Exercise: Complete Risk Assessments
▬ Exercise: Create reports based on new data
▬ Exercise: Bring in sample model data via Data
Import
▬ Exercise: Create dashboard that incorporates
model data’s impact on business
28
Getting Started with Policy and
Compliance Management Course Description
Overview Students will gain knowledge of the key RSA Archer Policy and Compliance
Management components through presentations and hands-on exercises.
Audience Policy and Compliance management team members who will be using the RSA
Archer Policy and Compliance Management solution to define, implement, and
maintain a policy and compliance management initiative. This may include
managers, team leads, and anyone involved in consolidating policies and ensuring
compliance with authoritative sources.
Duration 2 days
Prerequisite Knowledge/Skills Familiarity with the RSA Archer eGRC framework and a general familiarity with
policy and compliance concepts.
Course Objectives Upon successful completion of this course, participants should be able to:
Explain basic Policy and Compliance Management issues and processes
Illustrate the structure of the RSA Archer Policy and Compliance Management
Solution
Begin the implementation process of a Policy and Compliance Management
program
AT-A-GLANCE
This course provides an
overview of the concepts,
processes, and procedures
necessary to successfully
begin implementation of a
Policy and Compliance
Management system.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARCPCM210 – Onsite class
ED ARC TRAIN UNIT – Training
Units
29 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to Policy and Compliance
Management
▬ Top Policy and Compliance Management
Issues
▬ Policy and Compliance Processes in a
Nutshell
▬ Policy and Compliance Key Components
RSA Archer Policy Management Solution
▬ RSA Archer Interface
▬ RSA Archer Policy Structure Components
▬ Phased Implementation Approach
▬ Post-Implementation Processes
Policy Management Exercises
▬ Exercise: Analyze Existing Policy
▬ Exercise: Define Scope
▬ Extraction & Mapping
▬ Exercise: Policy Extraction
▬ Exercise: Control Standard Extraction &
Mapping
▬ Exercise: Format/Import Content
▬ Exercise: Perform a Gap Analysis
▬ Exercise: Import Provided Content
▬ Exercise: Approve a Policy Change
▬ Exercise: Policy Awareness Campaign
RSA Archer Compliance Management Solution
▬ Sarbanes-Oxley Act Concerns
▬ RSA Archer Compliance Structure
Components
▬ How Compliance is Rated
▬ Exception Requests Workflow
Compliance Management Exercises
▬ Exercise: Review Control Procedure Mapping
▬ Exercise: Assess a Process Control
▬ Exercise: Assess a Technical Control
▬ Exercise: Address Findings – Remediation
Plan
▬ Exercise: Address Findings – Exception
Request
Compliance Strategies
▬ Control-Based Compliance
▬ Asset-Based Compliance
▬ Compliance Testing Cycle
▬ Round Table Discussion
▬ Additional Resources
30 © Copyright 2015 EMC Corporation. All rights reserved. 9/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
GRC Overview Course Description
Overview
This self-paced eLearning course introduces the general concepts of Governance,
Risk and Compliance (GRC) from a business perspective. It focusses on why GRC is
important to business and how GRC impacts each area of a business.
Audience - RSA Customers
Duration Approximately 30 minutes (e-Learning)
Prerequisite Knowledge/Skills None
Course Objectives Upon successful completion of this course, participants should be able to:
Describe the elements that comprise Governance, Risk and Compliance Describe how GRC addresses business challenges Understand the impact of GRC on people and processes within the business
Course Outline Business pressures and risks
What is GRC?
Governance, Risk and Compliance strategies
How companies address GRC
Enterprise GRC
Stages of GRC adoption
GRC for IT organizations
Technology that supports GRC
AT-A-GLANCE
This e-Learning course
provides a general
introduction to Governance,
Risk, and Compliance
concepts.
This eLearning course is not
product specific.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-ARC-TRAINUNIT – Training
Units
31
RSA Archer® Administration Course Description
Overview Students will gain knowledge of the key RSA Archer platform components such as
applications, security management, and communication tools through
presentations and hands-on exercises. After taking this course, students will be
able to plan, configure, and manage the RSA Archer environment.
The subject matter in this course prepares students with the classroom component
recommended for the RSA Archer Certified Administrator certification.
Audience Archer administrators who are responsible for building and managing the
RSA Archer eGRC product.
Duration 4 days
Prerequisite Knowledge/Skills None
Course Objectives Upon successful completion of this course, participants should be able to:
Navigate within the RSA Archer system
Configure the look and feel of the RSA Archer interface
Create or edit an application
Import data
Set up email notifications
Create data-driven events and calculated fields
Manage user access
Automate work streams
Complete a questionnaire
Perform a data feed
Search and report on data
Set up a dashboard
Migrate changes between environments
Identify additional support resources
AT-A-GLANCE
This course provides an
overview to the concepts,
processes, and procedures
necessary to successfully
design and administer the
RSA Archer platform.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARCADMIN210 – Onsite Class
ED ARC TRAIN UNIT – Training
Units
32 © Copyright 2014 EMC Corporation. All rights reserved. 09/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to RSA Archer
▬ RSA Archer Overview
▬ Introduction to the case study
General Navigation
▬ Interface components
▬ Managing content records
Configure the Appearance
▬ Managing Themes
▬ Managing the Appearance
Centralize and Organize Data
▬ Data structure
▬ Application Builder overview
▬ Inside Manage Applications
▬ General Application Properties
▬ Field Management
▬ Page Layout
▬ Navigation Menu
Import Data
▬ Using the Data Import Manager
Alert Users to Data Changes
▬ Creating Letterheads
▬ Managing Subscription Notifications
▬ Troubleshooting Tips
Optimize the User Experience
▬ Data-Driven Events
▬ Calculated Fields
▬ Troubleshooting Tips
Manage User Access
▬ Access Control Basics
▬ User Accounts
▬ Access Roles
▬ Groups
▬ Record Permissions
▬ Private Fields
▬ Troubleshooting Tips
Automate Work Streams
▬ Configure a two-stage workflow
Questionnaires
▬ Question Library Overview
▬ Questionnaire Creation Process
▬ Completing a Questionnaire
Integration Options
▬ Data Feed Manager
Search and Report on Data
▬ Quick Search
▬ Advanced Search
▬ Statistics Search and Chart Options
▬ Reporting
Communicate Information to Stakeholders
▬ iViews
▬ Dashboards
▬ Workspaces
▬ Additional Configuration Options
Packaging for Production
▬ Creating Packages
▬ Installing Packages
▬ Advanced Package Mapper
Design Best Practices
▬ Field Design Tips
▬ Application Layout Tips
▬ Data-Driven Event Tips
Application Creation Case Study
▬ Hands-on exercise in which participants are
challenged to build a best-in-class application
with minimal assistance
Course Summary
▬ Customer Support Options
▬ Certification Exam Information
33
RSA Archer® Advanced Administration Course Description
Overview Throughout the course, students will be presented with a diverse collection of real-
world governance, risk, and compliance problems and be shown and guided
through the recommended steps involved in solving these pain points by using the
features available in the RSA Archer eGRC Suite.
Extensive hands-on labs reinforce the tasks involved in designing and automating
GRC processes and extending the value of the RSA Archer eGRC Suite throughout
the organization. After completing this class, students will be prepared to use the
RSA Archer eGRC Suite to solve an extensive array of GRC problems and meet the
business requirements of various enterprise stakeholders.
Audience Governance, risk, and/or compliance professionals, business owners, or IT
personnel who need to automate and streamline existing processes, integrate the
RSA Archer platform with third-party systems, or deliver assessments across the
enterprise.
Duration 4 days
Prerequisite Knowledge/Skills Previous experience creating applications within the RSA Archer product or
successful participation in the standard RSA Archer Administration course.
Course Objectives Upon successful completion of this course, participants should be able to:
Create a custom, multi-stage workflow process that automates a manual
process
Import existing information from a legacy system into RSA Archer applications
and questionnaires
Integrate the RSA Archer product with third-party systems and data sources to
consolidate enterprise information
Design best-practice assessment campaigns to measure compliance across the
organization
Construct complex search criteria to locate key information and identify data
trends
Visually showcase compliance with industry regulations through reports and
dashboards
Alert organization stakeholders through scheduled report distributions
Export RSA Archer data into pre-formatted, professional-looking report
templates
AT-A-GLANCE
This course provides hands-
on training on the
administration,
configuration and best-
practice deployment of the
RSA Archer Platform.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARCADVADM210 – Onsite
Class
ED ARC TRAIN UNIT – Training
Units
34 © Copyright 2014 EMC Corporation. All rights reserved. 09/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Streamlining GRC Processes — Day One
▬ Replicating a multi-stage workflow to
transfer a manual, paper-based process to
an automated, online tool
▬ Constructing a scalable access control
framework for enabling end users to
participate in GRC processes
▬ Automating and manipulating data through
calculations to support enhanced data
analytics and reduce data entry time
Integrating External Data — Day Two
▬ Transferring leveled, document-centric
policies into a data-centric format in the RSA
Archer Platform
▬ Using a data feed targeting database
sources to quickly transfer legacy data to a
centralized system
▬ Creating a data feed to access an RSS
source and retrieve the information into an
RSA Archer application
▬ Transferring data between RSA Archer
applications to support data trending and
reduce manual effort
Demonstrating Compliance – Day Three
▬ Importing compliance questions into RSA
Archer’s global question library
▬ Creating an assessment campaign to
demonstrate compliance with internal and
external regulations
▬ Managing question scoring and findings
generation to better understand the risk
impact to the organization
▬ Referencing existing assessment responses
in future assessments
Communicating GRC Data – Day Four, Part I
▬ Generating real-time reports across distant
data relationships to provide greater insights
into GRC processes
▬ Designing a user-friendly dashboard and
interface to clearly communicate the posture
of various business units
▬ Delivering snapshot reports on a set schedule
to inform key stakeholders of the current
status
▬ Exporting RSA Archer data to email and Word
templates to generate professional-looking,
document-based reports for senior
management
▬ Publishing RSA Archer data to external
databases
Maintaining the System – Day Four, Part II
▬ Discussing resources for the most current
installation and sizing recommendations
▬ Configuring instance settings via the Archer
Control Panel
▬ Accessing and reading log files
▬ Troubleshooting common RSA Archer issues
to ensure effective system operations
35
RSA Archer® Solutions Overview Course Description
Overview This self-paced, interactive e-Learning course provides an introduction to the RSA
Archer Platform and its application to the management of Governance, Risk, and
Compliance in an organization. RSA Archer’s Solution modules are described and
use cases discussed for Out-of-the-Box applications.
Audience RSA Customers
RSA Partners
RSA Internal Staff
Duration Approximately 20 minutes (e-Learning)
Prerequisite Knowledge/Skills Students should be familiar with basic principles of GRC (Governance, Risk, and Compliance).
Course Objectives Upon successful completion of this course, participants should be able to:
Understand Governance, Risk, and Compliance (GRC) and its organizationalimpact.
Describe the RSA Approach and its Business Value. Summarize RSA Archer Solution Areas.
Reference and describe common RSA Archer Use Cases. Describe each RSA Archer Solution module and summarize key features and
benefits.
AT-A-GLANCE
This e-Learning course
provides an overview of the
RSA Archer GRC Platform,
RSA Archer Solution
modules, and Out-of-the-
Box business use cases.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARCADVADM210 – Onsite
Class
ED ARC TRAIN UNIT – Training
Units
36 © Copyright 2014 EMC Corporation. All rights reserved. 09/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
RSA Archer Introduction
▬ GRC Defined
▬ Organizational Challenges
▬ The RSA Approach & Business Value
▬ RSA Archer Platform
RSA Archer Solution Areas: Addressing Critical
Business Needs
▬ IT Risk & Security Management (ITRSM)
▬ Operational Risk
▬ Regulatory Compliance
▬ Third Party Risk
▬ Audit
▬ Business Resiliency
RSA Archer Use Cases
▬ Review various Out of the Box (OOTB) Use
Cases
RSA Archer Solution modules
▬ Threat Management
▬ Vendor Management
▬ Vulnerability Risk Management (VRM)
▬ Risk Management
▬ SecOps Management
▬ Business Continuity Management
▬ Compliance Management
▬ Incident Management
▬ Policy Management
▬ Audit Management
37
Expected Availability: mid-Q4 2015!
RSA® Archer Security Operations
Management (SecOps) Essentials Course Description
Overview This course provides practitioner-level training on the business need for managing
security operations and the business impact of the RSA Archer Security Operations
Management (SecOps) solution and its basic functionality. Content provides a basic
understanding of the challenges of managing IT security operations, and describes
how SecOps is positioned to address those challenges. Students will learn about
the basic functionality of SecOps – from managing a Security Operations Center
(SOC) to managing incident response and data-breach response – and will learn
how the SecOps solution enables organizations to manage the entire lifecycle with
integrated business context and best practices aligned with industry standards.
This course introduces the key personas involved in security operations
management, as well as presenting typical security operations management
workflows and describes how various roles have full visibility into the entire
process lifecycle with focused workflows, dashboards, and reports.
Audience RSA Archer Security Operations Management Practitioners.
Duration Estimated time to complete is 90 minutes.
Prerequisite Knowledge/Skills Archer GRC Solutions Overview and knowledge about the GRC industry.
Course Objectives Upon successful completion of this course, participants should be able to:
Explain the necessity for and challenges to security operations management
Describe the business impact that SecOps provides.
Identify the purpose of, workflow, and typical roles in a security operations
center.
Describe the functionality of the SecOps solution.
Perform the functional tasks – at a Practitioner level – that are enabled by
SecOps.
Explain how SecOps is used to meet IT Security and Risk Management
business requirements.
AT-A-GLANCE
The RSA Archer Security
Operations Management
course provides an
overview of the business
need for managing security
operations and the business
impact that SecOps
provides. Content includes
SecOps functionality for
SOC management and
incident and data-breach
management.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-ARC-TRAINUNIT – Training
Units
38 © Copyright 2014 EMC Corporation. All rights reserved. 09/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Module 1 – Managing Security Operations
– Importance of managing security operations
– Function and purpose of a SOC
– Process of security operations management
– Key personas in a SOC
Module 2 – RSA Archer Security OperationsManagement Solution (SecOps)
– World-Class SOC program
– SecOps in action
– SecOps value
– SecOps and the SOC lifecycle
– SOC maturity model
– Security incident response industry
standards
– SecOps architecture
– SecOps workflow
Module 3 – Managing SOC Readiness
– SOC staff and contacts
– SOC policies and procedures
– Policy review
– Security controls
– Call trees
Module 4 – Responding to Incidents
– Level 1 workflow
– Level 2 workflow
– Alerts and incidents
– Alert aggregation
– Declared incidents
– Confidential incidents
Module 5 – Responding to Data Breaches
– Data breach workflow
– Breach response lead and team
Module 6 – Remediation
– Remediation workflow
– Review workflow
– Exception request workflow
Module 7 – How SecOps Fits into ITSRM
– What is ITSRM?
– How is SecOps used in the ITSRM solution
39
RSA® Security Operations Management
Solution Basics Course Description
Overview Students will gain knowledge of the structure and operations of the RSA Security
Operations Management Solution through presentations and hands-on exercises.
This course addresses the tasks and responsibilities of several typical roles and
personas that are part of an organization’s Security Operations Center.
Audience Customers who perform the following jobs can benefit from this course:
Security Operations Center (SOC) manager
Breach coordinator
Incident coordinator
Incident handler
IT Helpdesk analyst
Duration 2 days
Prerequisite Knowledge/Skills To receive the most benefit from this training, we recommend that students have:
Basic understanding of the use and management of RSA Archer and RSA
Archer Enterprise Management Solution
Basic understanding of the use and management of RSA Security Analytics
Familiarity with basic security event reporting and analysis
Familiarity with basic Security Operations Center functions and tasks
Course Objectives Upon successful completion of this course, participants should be able to:
Understand the industry standards such as VERIS, NIST, and SANS with
respect to reporting and managing a security incident response process; and
how RSA Security Operations Management Solution is so aligned
Understand the high-level solution architecture of the RSA Security
Operations Management Solution
Explain the security operations management workflow supported by the RSA
Security Operations Management Solution
Explain and navigate the built-in dashboards of the RSA Security Operations
Management Solution
Identify and understand the differences between the six personas (roles)
supported by the RSA Security Operations Management Solution
Understand the workflows in the solution for the respective SOC personas
Identify the phases and workflow relating to incident management
Understand the contribution of RSA Security Operations Management
Solution to SOC operations
AT-A-GLANCE
This course provides an
overview of the concepts,
processes, and procedures
to effectively use RSA
Security Operations
Management Solution in a
Security Operations Center.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-ARC-TRAINUNIT – Training
Units
40 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Security Operations Management Overview
▬ Function and purpose of a Security
Operations Center (SOC)
▬ Security incident response industry
standards [VERIS, NIST, and SANS]
▬ Capabilities of RSA Security Operations
Management Solution
▬ Solution architecture
▬ Key personas in Security Operations
Management
▬ Security Operations workflow
▬ RSA Archer Enterprise Management Solution
Overview
Introduction to RSA Security Operations
Management Solution
▬ RSA Security Operations Management
Solution dashboards and navigation
▬ RSA Security Operations Management
Solution implementation lifecycle
Managing SOC Readiness
▬ Managing the SOC staff and Contacts
– Managing SOC policies and procedures
Incident Response
▬ Incident response workflow
▬ Alerts and incidents; aggregating alerts
▬ Incident types
▬ Incident Declaration, Creation, Assignment,
Review, and Closure
▬ Incident response tasks
▬ Incident escalation
▬ Incident investigation, forensic and impact
analysis
▬ Handling shift handovers
Data Breach Response
▬ Data Breach response workflow
▬ Breach risk assessment
▬ Declaring a breach
▬ Creating and assigning breach tasks
▬ Executing a call tree
Remediation
▬ Issue remediation workflow
▬ Findings process
▬ Resolving and reviewing findings
▬ Exception process
▬ Remediation plan
41
RSA Archer® Custom End-User Training Data Sheet
Overview
RSA Archer supports business-level management of enterprise governance, risk and
compliance. With RSA Archer you have the ability to adapt a solution to your
requirements without touching a single line of code. The most demanding Fortune 500
companies have seized the power of RSA Archer to automate business process,
streamline workflow, control user access, and tailor a user interface and report in real
time.
To ensure that your RSA Archer solution is being leveraged to its maximum potential,
RSA Education Services offers the RSA Archer Custom End-User Training Service to
guide you through the process of training your organization’s end user population.
Offering Details
With practical experience using Archer solutions, business process and risk management
expertise, and instructional design and training delivery skills, an RSA Training
Consultant will work closely with you to understand your specific RSA Archer use case
and identify learning objectives. You’ll have the opportunity to review the training
content along the way to ensure that you receive deliverables that will successfully meet
your training objectives.
While every customer’s use case is unique, training may include topics like the following:
RSA Archer Overview
General Navigation
Working with records
Searching and Reporting
Custom topics (defined with the customer)
This education service is based on a single use case and includes the following:
A needs assessment to understand the customer’s use case and training
requirements
A scripted PowerPoint slide deck that includes content customized to your
environment
Content branded with the organization’s logo and standard .PPT template
Unlimited use of materials for its end users
Access to an editable version of the content
“It was an absolutely fantastic course due to the instructor’s energy,
enthusiasm, and excitement about the product and interest in our success. The
coaching and support throughout the process had a huge impact on our team.”
VP Educational Services
Large Financial Institution
AT-A-GLANCE
“It was an absolutely
fantastic course due to the
instructor’s energy,
enthusiasm, and excitement
about the product and
interest in our success. The
coaching and support
throughout the process had
a huge impact on our team.”
VP Educational Services
Major Financial Institution
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ARC EUTTT 210 – Train-the-
trainer option
ED ARC EUELN 210 – E-Learning
option
ED ARC EUILT 210 – Instructor
Led Delivery by RSA
42 © Copyright 2014 EMC Corporation. All rights reserved. 09/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
ABOUT RSA
RSA, The Security Division of EMC, is the premier provider of security, risk and compliance management solutions for business
acceleration. RSA helps the world's leading organizations succeed by solving their most complex and sensitive security
challenges. These challenges include managing organizational risk, safeguarding mobile access and collaboration, proving
compliance, and securing virtual and cloud environments.
Combining business-critical controls in identity assurance, encryption & key management, SIEM, Data Loss Prevention and
Fraud Protection with industry leading eGRC capabilities and robust consulting services, RSA brings visibility and trust to
millions of user identities, the transactions that they perform and the data that is generated. For more information, please visit
www.RSA.com and www.EMC.com, or email [email protected].
43
RSA® Data Loss Prevention
Administration Course Description
Overview Theory and product basics such as the RSA DLP Suite architecture, integration of
RSA DLP components, and the importance of various configuration parameters are
discussed.
Students participate in hands-on exercises that build on the basic concepts and
allow practical experience in building an RSA DLP system.
Audience System, security, or help desk personnel who need to install, deploy and/or
maintain an RSA Data Loss Prevention system.
Duration 4 days
Prerequisite Knowledge/Skills Familiarity with user and system administration, networking fundamentals, and
general information security concepts. Familiarity with Web, Application and
directory server (LDAP) and/or Relational Database (RDBMS) technologies as well
as basic programming and scripting concepts is also beneficial.
Course Objectives Upon successful completion of this course, participants should be able to:
List the features and benefits of the RSA Data Loss Prevention Suite of
products including DLP Network, DLP Datacenter, and DLP Endpoint
Administer the RSA Data Loss Prevention Enterprise Manager
Create and manage RSA Data Loss Prevention policies
Create and manage RSA Data Loss Prevention content blades
Deploy RSA Data Loss Prevention agents and grid scan groups
Review what remediation actions are available and what the benefit of each is
Generate RSA Data Loss Prevention incident and event reports
Perform basic operational tasks including upgrading software, importing and
exporting configuration files, reviewing high availability and load balancing,
applying patches, and viewing alerts
AT-A-GLANCE
This course provides
comprehensive instruction
in the administration and
configuration of the RSA
Data Loss Prevention (DLP)
Suite.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED DLPADM210 – Onsite Class
ED DLP TRAIN UNIT – Training
Units
44 © Copyright 2014 EMC Corporation. All rights reserved. 08/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to Data Loss Prevention
▬ List the key features of the RSA DLP Suite
▬ Identify the key components of the RSA DLPSuite
▬ Describe the role of RSA DLP Enterprise
Manager
▬ Explain the differences between RSA DLPNetwork, Datacenter, and Endpoint
▬ Define how policy violations are handled by
RSA DLP Endpoint Enforce
Enterprise Manager Administration
▬ Login to the Enterprise Manager for the firsttime
▬ List the key features of Enterprise Manager
▬ Access and license the Enterprise Manager
▬ List new dashboard features
▬ Review the Enterprise Manager tabs
▬ Enter LDAP configuration settings
▬ Perform user and group administration
▬ Configure an email server and notifications
▬ Delete incidents and events
▬ Display device status
Network Appliance Configuration
▬ Identify the main components of RSA DLPNetwork
▬ Re-install an RSA DLP Network appliance
▬ Login to an RSA DLP Network appliance
▬ Perform an initial configuration of anappliance
▬ Perform basic configuration for a RSA DLPNetwork Interceptor
▬ Describe the Email Self Release feature
▬ Evaluate sensor capacity needs
▬ Diagram the ICAP server event flow
▬ Perform a basic configuration of an ICAPserver
Introduction to Policies
▬ Explain the function of the RSA DLP ContentClassification and Analysis system
▬ Describe the use and purpose of policies inthe DLP Suite
▬ Explain how content blades are used inpolicies to detect sensitive information
▬ Create policies using a supplied template
▬ Configure DLP Network policies in a virtualnetwork environment
DLP Datacenter
▬ List key features and components of DLPDatacenter
▬ Install the Enterprise Coordinator
▬ Configure the Enterprise Coordinator
▬ Describe the scan types available in DLPDatacenter
▬ Install and configure a site coordinator
▬ Create a grid scan group
▬ View scan status and history
Creating Content Blades
▬ Compare fingerprinting and describingcontent
▬ List the detection accuracy methods available
▬ Discuss the importance of weight, score andcount
▬ Discuss the importance of accuracy andprecision
▬ Explain how a risk score determines severity
▬ Manage and create content blades
Working with Fingerprinted Content
▬ Describe fingerprinting and hashes
▬ Define fingerprinting terminology
▬ Configure a file crawler
▬ Configure a database crawler
Agent and Repository Scans
▬ Analyze agent scan status
▬ Configure an agent scan group
▬ Schedule an agent scan
▬ Analyze agent scan history
▬ Configure a repository database scan
DLP Endpoint
▬ Explain how DLP Endpoint Enforce works
▬ List the components that comprise DLPEndpoint
▬ Configure policy settings relevant to DLPEndpoint
▬ Install DLP Endpoint Enforce agents
▬ Create a DLP Endpoint Enforce group
▬ Manually deploy a DLP Endpoint Enforceagent
Workflow and Remediation
▬ Describe incident and event workflow withinRSA DLP
▬ Compare DLP remediation actions
▬ Describe how manual remediation functions
▬ View policy, incident, and transmission details
▬ View incident history and notifications
Reports
▬ Describe the main DLP reporting features
▬ Navigate the Enterprise Manager dashboard
▬ View and edit reports
▬ Customize a report
▬ Export report data
▬ Create DLP Asset Heat Map reports
Basic Operations
▬ Export and import DLP configuration files
▬ Review backup options for DLP
▬ Discuss high availability options for DLPcomponents
▬ Describe how to configure Enterprise Managerfailover
▬ Review Patching and upgrade operations forDLP
▬ List the benefits of integrating DLP and RMS
▬ Select and associate an RMS template for usewith DLP
45
RSA® ECAT Fundamentals Preliminary Course Description
Overview This eLearning provides an overview of RSA ECAT’s role and core functionality.
Students will gain familiarity with the ECAT interface, a broad understanding of the
team responsibilities necessary for effective threat detection, and a detailed
understanding of basic threat analysis. Video-based instruction is used to reinforce
the student’s familiarity with ECAT and the key Modules and Machines views.
Concept review and further User Interface engagement is provided in the form of a
series of interactive challenges.
Audience Enterprise security analysts, consultants, incident response staff and managers,
RSA ECAT administrators, and any other technical users who will employ or
support the tool.
Duration 90 minutes
Prerequisite Knowledge/Skills No prerequisites; familiarity with network, security, and general IT principles will
be helpful.
Course Objectives Upon successful completion of this course, participants should be able to:
Describe the role of RSA ECAT in endpoint threat detection
Understand the roles and responsibilities required within an ECAT team
Detect known and some unknown malware executables and processes
Determine the general ECAT architecture of any deployment
Interpret module and machine lists in the ECAT interface
Detect malicious characteristics and behaviors in endpoint files and processes
AT-A-GLANCE
The RSA ECAT Fundamentals
eLearning provides an
overview of ECAT’s role,
familiarizes you with key
components of the ECAT
user interface, and enables
you to conduct basic threat
analysis.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-SA-TRAINUNIT – Training
Units
46 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Overview
▬ The Challenge: Malware Inside
▬ A Malware Rogue’s Gallery
▬ Threats from Basic to Advanced
▬ Monitoring the Modules in the Endpoints
▬ ECAT’s Approach to Endpoint ThreatDetection
▬ ECAT’s Scan Techniques
▬ Timeline of Typical Attack
▬ ECAT Architecture
▬ Option: The Roaming Agent Relay
▬ Installation and Deployment
▬ Tuning, Optimization, and Administration
Getting Started
▬ Meet the Team
▬ Process: Getting Started
▬ Continual Analysis, Occasional Re-Tuning
▬ Main Menu
▬ Dashboard
▬ Machines
▬ Modules
▬ IP List
▬ Certificates
▬ Instant IOCs
▬ Downloads
▬ Events
▬ User Interface Walkthrough
▬ ECAT Packager
Threat Detection
▬ Out of the Box Monitoring
▬ Whitelisting and Blacklisting
▬ Automatic Whitelisting and Blacklisting
▬ Additional Tuning and Optimization
▬ Analysis: Review Which Modules?
▬ Module Review
▬ Network Monitoring
▬ Behavior Tracking
▬ Confirm Trusted Module
▬ Confirm Malicious Module
▬ Forward to Security Analytics
▬ Edit Status and Remediation Action
▬ Active Hunting Tactics
▬ Team-Based Hunting
A Week of ECAT
▬ Concept Review
▬ Interactive Interface Quiz
47
RSA® Security Analytics Introduction Course Description
Overview This self-paced, interactive eLearning provides an introduction to the RSA Security
Analytics product, along with the components and different appliances that make up an
RSA Security Analytics implementation.
You will first familiarize yourself with the RSA Security Analytics product, its functionality,
and different customer implementations. You will then review the architecture and various
components of RSA security Analytics. Finally, you will examine the way data flows
throughout an RSA Security Analytics implementation.
Audience RSA Customers
RSA Professional Services Consultants
RSA and Partner Technical Support Engineers and Consultants
RSA Project Managers
RSA Solutions Success Managers
RSA Solutions Architects
RSA Sales Engineers
Duration Approximately 1 hour (E-learning)
Prerequisite Knowledge/Skills Students should be familiar with basic computer architecture, data networking fundamentals and general information security concepts. A background in Enterprise networking and data communications is required. Basic knowledge of the TCP/IP protocol stack is required.
Course Objectives Upon successful completion of this course, participants should be able to:
Understand RSA Security Analytics
Explain the architecture of RSA Security Analytics
Analyze common customer implementations of RSA Security Analytics
Identify, describe, and compare the components and appliances of RSA Security
Analytics
Summarize the flow of information throughout an RSA Security Analytics environment
AT-A-GLANCE This course provides an overview of RSA Security Analytics, including monitoring.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED SA AN 210 - Onsite Class
ED SA TRAIN UNIT – Training
Units
48 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
RSA Security Analytics Overview
▬ Define RSA Security Analytics
▬ Identify how meta is created
▬ Summarize the role meta plays in SA
RSA Security Analytics Architecture
▬ Identify components of the RSA Security
Analytics environment
▬ Compare the function of the RSA Security
Analytics components
▬ Explain how RSA Analytics captures
information
Customer Implementations
▬ Review various RSA Security Analytics
implementations and use cases
How Data Flows through RSA Security Analytics
▬ Summarize how data flows through the SA
environment
▬ Compare the role of specific appliances in this
process
Suggested Resources
▬ Suggested training
49 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA® Security Analytics 10.5 What’s
New Overview Course Description
Overview This E-learning course provides an overview of the new and exciting features being
introduced in RSA Security Analytics 10.5, such as platform updates, licensing
changes, data privacy and cloud visibility.
Audience Anyone interested in an overview of the new features of RSA Security Analytics 10.5.
Duration 30 minutes (E-learning)
Prerequisite Knowledge/Skills Students should be familiar with previous versions of the RSA Security Analytics product.
Students should be familiar with basic computer architecture, data networking fundamentals and general information security concepts. A background in Enterprise networking and data communications is required. Basic knowledge of the TCP/IP protocol stack is required.
Course Objectives Upon successful completion of this course, participants should be able to:
Platform updates
Licensing and entitlement changes
Administration and audit logging
Event source grouping and monitoring
Health and wellness
Data privacy
Investigation and concentrator changes
Reporting engine updates
Event Stream Analysis (ESA)
Incident management
Archiver and analyst updates
Workbench
Cloud visibility
AT-A-GLANCE This E-learning course focuses on reviewing the new features of the RSA Security Analytics 10.5 product release.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED SA TRAIN UNIT – Training
Units
50
RSA® Security Analytics Foundations Course Description
Overview This Instructor Led Training (ILT) course provides a foundational overview of the
core components of RSA Security Analytics. Students gain insight into the core
concepts, uses, functions and features of RSA Security Analytics and also gain
practical experience by performing a series of hands-on labs.
Audience Anyone new to RSA Security Analytics.
Duration 3 days (ILT)
Prerequisite Knowledge/Skills Students should be familiar with basic computer architecture, data networking fundamentals and general information security concepts. A background in Enterprise networking and data communications is required. Basic knowledge of the TCP/IP protocol stack is required.
Course Objectives Upon successful completion of this course, participants should be able to:
Describe the Security Analytics architecture, components and their functions
Describe how metadata is created
Differentiate between meta keys, meta values, and meta data
Investigate data using simple and complex queries
Customize the investigation display
Filter data using rules
Create new meta values using Application and Correlation rules and RSA Live
content
Create alerts using ESA and reporting rules to track potential threats
Create and manage incidents
AT-A-GLANCE This foundations course focuses on the core features and functions of the RSA Security Analytics product.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED SA TRAIN UNIT – Training
Units
51 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
1. RSA Security Analytics Overview
▬ What is RSA Security Analytics?
▬ RSA Security Analytics architecture
▬ Supported data sources
▬ Key features and functions
▬ Customizing the user interface
2. Investigation Basics
▬ What is metadata?
▬ Differentiating between packets and logs
▬ Differentiating between data and metadata
▬ Customizing the investigation screens
▬ Viewing reconstructed events
▬ Writing simple and complex queries
▬ Describing the purpose of meta key indexing
▬ Customizing data and meta data displays
▬ Creating data visualizations
▬ Creating meta groups
▬ Creating custom column groups
▬ Using complex queries, drills and views to
perform investigations
3. Refining the Dataset
▬ Filtering data with rules
▬ Taxonomy concepts for metadata
▬ Using Application rules to create new meta
▬ Using Correlation rules to create new meta
▬ Deploying content from RSA Live to create
new meta
▬ Describing how parsers populate meta keys
▬ Using alerts and metadata to investigate
potential threats
▬ Determining the cause of an incident
4. Reporting and Alerting
▬ Creating reports
▬ Creating alerts to identify future threats
▬ Creating ESA alerts
▬ Managing incidents
▬ Creating incidents
52
RSA® Security Analytics Core
Administration Course Description
Overview This Instructor Led Training (ILT) course provides an overview of essential administrative
tasks that are performed for RSA Security Analytics. Students gain insight into
Configuring Devices, Monitoring and User Management within RSA Security Analytics and
also gain practical experience by performing a series of hands-on labs.
Audience Anyone interested in the administration topics listed below for RSA Security Analytics.
Duration 2 days (ILT)
Prerequisite Knowledge/Skills Students should have completed the RSA Security Analytics Foundations (3-day) ILT course prior to attending this course.
Students should be familiar with basic computer architecture, data networking
fundamentals and general information security concepts. A background in Enterprise
networking and data communications is required. Basic knowledge of the TCP/IP protocol
stack is required.
Course Objectives Upon successful completion of this course, participants should be able to:
Discover and configure core RSA Security Analytics hosts
Configure the Reporting Engine and Events Stream Analysis (ESA)
Configure Incident Management (IM) and the Archiver
Describe the Health and Wellness module
Review the REST API
Monitor RSA Security Analytics hosts and services
Create and manage users
Describe data privacy
AT-A-GLANCE This course focuses the essential administrative tasks for RSA Security Analytics, such as user management, configuration and monitoring.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED SA AN 210 - Onsite Class
ED SA TRAIN UNIT – Training
Units
53 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
1. Configuring RSA Security Analytics
▬ Discovering hosts
▬ Configuring the core hosts
▬ Configuring Security Analytics system settings
▬ Configuring the RSA Live service
▬ Configuring Incident Management (IM)
▬ Configuring the Archiver
▬ Configuring ESA
▬ Configuring the Reporting Engine
2. Monitoring (Health and Wellness)
▬ Health and Wellness module overview
▬ Health and Wellness user interface
▬ Configuring a health notification
▬ System stats browser
▬ Event Source Monitoring
▬ Viewing statistics
▬ Viewing logs
▬ REST API
3. Managing Users
▬ RSA trust model
▬ Managing RSA Security Analytics users and
roles
▬ Configuring data privacy
▬ Configuring External Authentication using
Active Directory
▬ Configuring External Authentication using PAM
▬ Configuring Data Privacy
54
Expected Availability: late Q4 2015!
RSA® Security Analytics Hunting Course Description
Overview This Instructor Led Training (ILT) course presents methods and techniques
prescribed by security experts for quickly locating anomalies on the network and for
enhancing the data set to highlight suspicious activity. It provides recommended
strategies and processes for searching for threats along with specific use cases
where you will apply the techniques and processes to real-world situations.
Audience Anyone interested in using RSA Security Analytics to locate anomalies on the
network and identify suspicious activity
Duration 2 days
Prerequisite Knowledge/Skills Students should have completed the RSA Security Analytics Foundations (3-day) ILT course prior to attending this course. Students should be familiar with basic computer architecture, data networking fundamentals and general information security concepts. A background in Enterprise networking and data communications is required. Strong knowledge of the TCP/IP protocol stack as well as protocols such as DNS, RDP, SSH, ICMP, CIFS, and HTTP are highly recommended.
Course Objectives Upon successful completion of this course, participants should be able to:
List techniques for filtering data
Identify protocol anomalies and associated threats
Describe the process for detecting a malware infected host
Identify the causes and implications of Service type OTHER
Identify RSA Security Analytics functions to use in analysis and creation of new
intelligence
Create an alert taxonomy
Automate analysis using reports, alerts and incidents
Identify common indicators of compromise
Use recommended techniques, methods, and processes to resolve use cases
AT-A-GLANCE This course presents techniques prescribed by security experts for quickly locating anomalies on the network as well as methods for enhancing the data set to highlight suspicious activity.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-SA-TRAINUNIT – Training
Units
ED-SA-HUNT-210 - Onsite
55 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
1. Hunting Strategies
▬ Identifying traffic flows
▬ Filtering baseline traffic with network and
application rules
▬ Protocol anomalies
▬ Identifying unique network traffic patterns
generated by a host infected with malware
▬ Identifying the difference between network
traffic generated by Trojans and normal
browsing
▬ Service type OTHER
▬ Defining a taxonomy for alerts
▬ Automating analysis with reports, charts,
and incidents
2. Identifying Common Indicators of Compromise
(IOC)
▬ Unusual outbound network traffic
▬ Anomalies in privileged user account activity
▬ Geographical irregularities
▬ Login red flags
▬ Swells in database read volume
▬ HTML response sizes
▬ Large numbers of requests for the same file
▬ Mismatched port/application traffic
▬ Suspicious registry or system file changes
▬ DNS request anomalies
▬ Unexpected patching of systems
▬ Mobile device profile changes
▬ Bundles of data in the wrong place
▬ Web traffic with unhuman behavior
▬ Signs of DDoS activity
3. Finding the Threat – Use Cases
▬ Webshell
▬ Malicious Insider
▬ Phishing Challenge Lab
▬
56
RSA® Security Analytics Introduction to
Troubleshooting for Customers Course Description
Overview
This self-paced eLearning will improve your understanding of how to troubleshoot.
RSA Security Analytics 10.4 (SA). Through a series of interactions and “just-show-
me” video demonstrations, this course will answer common questions about
troubleshooting RSA’s Security Analytics and provide you with the concepts needed
to begin troubleshooting on your own.
The content is specific to RSA Security Analytics version 10.4. However, there is a
lot of commonality between versions and some of the things that you learn may be
used to troubleshoot older or newer versions of RSA Security Analytics. Please
keep this in mind as you proceed because there may well be variances based on
the version.
Audience - RSA Customers
Duration Approximately 2.5 hours (e-Learning)
Prerequisite Knowledge/Skills Students should have the following skills or knowledge prior to attending class:
Familiarity with general troubleshooting methodology Basic understanding of networking concepts General understanding of networking Familiarity with Linux, Java, scripting, and computer hardware Basic experience with Security Analytics
Course Objectives Upon successful completion of this course, participants should be able to:
Describe RSA Security Analytics troubleshooting strategies & basic-practices
Identify techniques to troubleshoot several specific RSA Security Analyticsissues after viewing videos
Describe an overall approach to troubleshooting RSA Security Analytics Describe general IT troubleshooting, complexity of RSA Security Analytics,
need to look beyond the UI Describe the RSA Security Analytics core components Describe the flow of data throughout an SA environment Describe the life cycle/processing of data Identify the interaction between components Identify common issues with core components
AT-A-GLANCE This e-Learning course provides an introduction to troubleshooting RSA Security Analytics.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED-SA-TRAINUNIT – Training
Units
57 © Copyright 2015 EMC Corporation. All rights reserved. 09/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction
Component Architecture
Data Flow
Platform Overview
Life-Cycle of Data
Starting Points: Issues with Components
Interacting
Assessment
Course Evaluation
58
RSA® Adaptive Authentication
On-Premise Administration Course Description
Overview The working principles behind RSA Adaptive Authentication On-Premise architecture,
system components, and administrative tasks are discussed. Extensive hands-on labs
reinforce the tasks involved in implementing an RSA Adaptive Authentication On-Premise
system.
Audience System, security, or help desk administrators who need to install, configure and/or
maintain an RSA Adaptive Authentication On-Premise system.
Duration 3 days
Prerequisite Knowledge/Skills Familiarity with user and system administration, networking fundamentals, and general
information security concepts.
Course Objectives Upon successful completion of this course, participants should be able to:
Explain the basic architecture and theory of operation of RSA Adaptive Authentication
On-Premise
Describe how RSA Adaptive Authentication On-Premise determines risk
Describe the recommended workflows
Perform the installation tasks involved in installing RSA Adaptive Authentication On-
Premise
Explain the steps required to integrate RSA Adaptive Authentication On-Premise with
a web application
Use the Back Office Applications to configure, manage, and administer RSA Adaptive
Authentication On-Premise
Perform the day to day administrative tasks to keep the RSA Adaptive Authentication
On-Premise functioning properly
AT-A-GLANCE
This course offers hands-on
training on the installation,
integration, configuration,
and administration of RSA
Adaptive Authentication On-
Premise.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AAOPADMIN210 – Onsite
Class
ED AA TRAIN UNIT – Training
Units
59 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Operations Session (Day 1 and 2)
RSA Adaptive Authentication On-Premise Overview
▬ Relevant terminology
▬ Features and benefits of RSA AdaptiveAuthentication On-Premise
▬ Risk-Based authentication
▬ Device profiling
▬ Behavioral profiling
▬ What is multi-factor authentication?
▬ How RSA Adaptive Authentication On-Premise
provides for multi-factor authentication
RSA Adaptive Authentication On-PremiseArchitecture
▬ System components overview
▬ Network Integration
▬ RSA eFraudNetwork
▬ RSA Risk Engine
▬ Policy Management
▬ Back Office Applications
▬ RSA Central
▬ GeoIP Service
▬ Scheduler
▬ Adaptive Authentication utilities
RSA Adaptive Authentication On-Premise Workflowsand Processes
▬ Terminology used in workflows
▬ RSA Adaptive Authentication On-Premiseworkflows
RSA Adaptive Authentication On-Premise Installation
▬ Pre-installation overview
▬ Installing RSA Adaptive Authentication On-
Premise
▬ Post-installation tasks
▬ Setting up maintenance and development
utilities
RSA Adaptive Authentication Configuration
▬ The configuration framework
▬ Creating default configuration files
▬ Customizing configuration files
RSA Adaptive Authentication On-Premise Integration
▬ Introduction to the Web services API andmethods
▬ Collecting device information
▬ Message format and recommended data
elements
RSA Adaptive Authentication Back OfficeApplications
▬ Overview of the Back Office Applications
▬ Access Management
▬ Report Viewer
Operations
▬ Administration Console
▬ GeoIP Update
▬ Schedule tasks
▬ Update the eFraud Network agent
▬ Log files
▬ RSA Central
Back Office Tools Session (Day 3)
RSA Adaptive Authentication On-Premise Overview
▬ Relevant terminology
▬ Features and benefits of RSA AdaptiveAuthentication On-Premise
▬ Risk-Based authentication
▬ Device profiling
▬ Behavioral profiling
▬ What is multi-factor authentication?
▬ How RSA Adaptive Authentication On-
Premise provides for multi-factorauthentication
▬ System Components Overview
RSA Adaptive Authentication On-Premise Risk
Score Calculation
▬ How Adaptive Authentication determines risk
▬ Risk score calculation stages
RSA Adaptive Authentication On-Premise
Workflows and Processes
▬ Terminology used in workflows
▬ RSA Adaptive Authentication On-Premiseworkflows
RSA Adaptive Authentication Back Office
Applications
▬ Overview of the Back Office Applications
▬ Access Management
▬ Policy Management
▬ Case Management
▬ Customer Service Application
▬ Report Viewer
60 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA® Adaptive Authentication for
eCommerce Back Office Tools Course Description
Overview The working principles behind RSA Adaptive Authentication technology, architecture, and
system components are discussed. Video demonstrations reinforce the tasks involved in using
the RSA Adaptive Authentication Back Office Tools.
Audience Team Leaders/Fraud Strategists responsible for fraud prevention planning. Customer Service
Representatives who provide support for card holders requiring online transaction assistance,
and Fraud Investigators/Analysts.
Duration Approximately 2 hours
The modules and content presented depends on the student’s job role. The job role is selected
from a menu presented at the beginning of the training.
Prerequisite Knowledge/Skills Familiarity with general information security concepts.
Course Objectives Upon successful completion of this course, participants should be able to:
Define RSA Adaptive Authentication for eCommerce
Explain the basic system architecture and components of RSA Adaptive Authentication for
eCommerce
Provide an overview of the RSA Adaptive Authentication for eCommerce Back Office Tools
Use the Back Office Tools including:
▬ Back Office Administration
▬ Customer Service
▬ Case Management
▬ Policy Manager
▬ Management Information Reports
Generate Web Reports
Describe Raw Data Reports
AT-A-GLANCE
This course offers training
on the RSA Adaptive
Authentication for
eCommerce Back Office
Tools.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AA TRAIN UNIT – Training
Units
61 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
RSA Adaptive Authentication for eCommerce
Overview
▬ History and evolution of Adaptive
Authentication for eCommerce
▬ Components and processes that make up
3DSecure
▬ Transaction Monitoring
▬ The RSA Risk Engine and eFraudNetwork
▬ Describe low, high, and very high risk
transaction workflows
Back Office Tools Overview
▬ Overview of the Back Office tools
▬ Back Office Administration
▬ Customer Service
▬ Case Management
▬ Policy Manager
▬ Management Information Reports
Back Office Administration
▬ Describe the hierarchical structure of users
▬ Roles and access
▬ Manage groups
▬ Manage CSRs
Customer Service Application
▬ Validate a cardholder’s identity
▬ Manage cardholders
▬ View activity and transaction logs
▬ Use the Personal Account Manager
▬ Work with e-mail alerts
Case Management Application
▬ Describe a case
▬ List case management best practices
▬ Explain the importance of feedback and
working cases
▬ Describe repudiation files
▬ View and update cases
Policy Manager Application
▬ View and update rule definitions
▬ Add rules
▬ Activate a new test rule
▬ Edit and delete rules
Reporting
▬ Describe the different types of reports
available
▬ Generate web reports
▬ Describe Raw Data Reports
▬ Describe MIS reports
62 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA® Adaptive Authentication 12
Migration Course Description
Overview This e-learning course describes the back office applications of RSA Adaptive
Authentication version 12, with emphasis on the changes compared to the previous
version: version 11.
The course is comprised of recorded product demonstrations to illustrate RSA
Adaptive Authentication 12 in action.
Audience Customers who may perform any of the following roles related to an RSA Adaptive
Authentication deployment: administration, configuration or maintenance.
Duration 60 minutes
Prerequisite Knowledge/Skills Students should have the following prerequisite knowledge:
Exposure to administration within RSA Adaptive Authentication
Familiarity with RSA Adaptive Authentication 11 Back Office applications
Course Objectives Upon successful completion of this course, participants should be able to work
effectively with the new back office applications of RSA Adaptive Authentication 12,
including:
Managing administrative settings
Managing access to back office applications
Policy Management
Case Management
Customer Service
Web Reports
AT-A-GLANCE
This e-learning course
provides an overview
modifications for the RSA
Adaptive Authentication 12
product through a
combination of lecture and
demonstrations.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED AA TRAIN UNIT – Training
Credits
63 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Migration Preparation Phase
▬ Pre-requisites
▬ Removing Beacon and Web Redirect
▬ Upgrading API
▬ Provisioning
▬ Data Migration
Migration Silent Period
▬ Changing SOAP URL and FQDN
▬ Removing STU and Proxies
▬ Re-implementing RDR, CM API, Bath Files
and BO SSO
▬ Re-creating policies
New Features
▬ Device Identification Module
▬ Back Coloring
▬ eFN Enhancements
Back Office Differences
▬ URLs
▬ Case Management
▬ Customer Service Updates
▬ Policy Management Changes
▬ Admin Console Changes
64
RSA® Web Threat Detection Essentials Course Description
Overview On Day One, users navigate the RSA Web Threat Detection Back Office applications
such as the Dashboard, Profile Timeline and more, in their own environment and
learn how to evaluate and diagnose web session trends and threats via the RSA
Web Threat Detection Dashboard interface. On Day Two, users learn to write rules
that result in alerts and actions that provide critical information for further analysis
and reporting. All training is delivered on-site at the customer’s location.
During these two days, the training will include real-world examples and best
practices that RSA Web Threat Detection Threat Analysts use today.
Audience Security analysts and/or administrators who will be using the RSA Web Threat
Detection system.
Duration 2 days
Prerequisite Knowledge/Skills Day One attendees will need: An understanding of web logic abuse and forensic investigation A general understanding of HTTP, and how web sites work
Day Two attendees will need the Day One knowledge, plus: A general understanding of rules syntax, regular expressions, or similar
technologies
Course Objectives Upon successful completion of this course, participants should be able to: Navigate the RSA Web Threat Detection back office applications Perform searches and analytics based on specific data elements and
timeframes Identify threats, patterns and abnormal behavior based on high risk
behaviors Create Rules and Alerts Implement best practices for rules management
AT-A-GLANCE
This course provides
customers with the
knowledge and skills they
need to use the RSA Web
Threat Detection Product
solutions.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED WTD ES 210 – Onsite Class
ED WTD TRAIN UNIT – Training
Units
65 © Copyright 2014 EMC Corporation. All rights reserved. 08/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries
Course Outline
Day One:
Introduction to RSA Web Threat Detection
Analysis tools
▬ Overview of detection logic concepts
▬ Introduction to threat score types
▬ Overview of rules and alerts
RSA Analysis User Interface utilities
▬ Dashboard
▬ Profile Timeline
▬ Risk Indicators
▬ Page Analysis
▬ User Analysis
▬ IP Analysis
▬ Score trends
▬ Recent incidents
Search
▬ Search Overview
▬ Step-by-Step Process
▬ Search Examples
▬ RSA WTD User/IP Lookup
▬ Search Query Management
▬ Export of Search Results
Rules Overview
▬ Rules Typologies
▬ Rules Data
▬ Rule Format
▬ Rule Syntax
▬ Rule Functions
▬ Use Cases
Day Two:
Introduction to Rules
Rules Interface
▬ Structure of a Rule
▬ Forensics and Mitigation
Rules Language
▬ Data
▬ Functions
▬ Threat Scores
Advanced Techniques
▬ Registers
▬ External Data Sets
Rules Management
▬ Alerts and Events
▬ Best Practices
Appendix
▬ Example Rules
▬ Glossary
66
RSA® Intelligence-Driven Event
Analysis Course Description
Overview Participants learn about intelligence-driven SOC processes, standard operating
procedures (SOPs), and monitoring tools. They learn to recognize the formats
associated with the various sources of information available in a network environment.
The course follows the end-to-end workflow of a Security Analyst, including all
appropriate steps that are needed to handle each type of identified security incident.
Audience IT professionals with 2 to 3 years of experience in a troubleshooting role, such as a
systems/network engineer, a system administrator, network operations analyst, or a
newly-hired security analyst. Knowledge of security fundamentals is required.
Duration 2 days
Prerequisite Knowledge/Skills Proven capabilities with networking fundamentals, operating systems, and security
concepts such as confidentiality, integrity, availability, authentication, and identity.
Course Objectives Upon successful completion of this course, participants should be able to:
Identify the roles and responsibilities in a SOC.
Interpret sources of information in a SOC.
Describe how Security Analysts interact with information and data in the SOC
environment.
Monitor incoming event queues for potential security events and/or incidents using
various security tools per operational procedures.
Perform initial investigation and triage of potential incidents.
Investigate/analyze an incident.
Escalate an incident for further analysis aligned to SOPs.
Document and communicate investigative results aligned to escalation and/or
handoff SOPs.
Walk through an incident from alert to escalation to closure.
Apply concepts that are learned in the classroom setting to their specific working
environment.
AT-A-GLANCE
The RSA Intelligence-Driven
Event Analysis course
discusses an intelligence-
driven approach to event
and incident management
for a Security Analyst in a
forward-thinking Security
Operations Center (SOC).
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ACD IDEA 210 – Onsite Class
ED ACD TRAIN UNIT – Training
Units Industry tools used in this course include:
PsTools • Sysinternals Suite
Nmap/ZenMap • RSA Archer
Wireshark • RSA Security Analytics
Process Explorer
67 © Copyright 2015 EMC Corporation. All rights reserved. 01/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Roles and Responsibilities in a SecurityOperations Center
▬ Describe the purpose of a SecurityOperations Center (SOC) and its basicstructure.
▬ Define an event and an incident and
describe the difference between the twoterms.
▬ Identify the roles and responsibilities in aSOC.
▬ Name some of the tools that arecommonly used to monitor events in theSOC.
▬ Outline some of the key components in
the incident processing workflow
Interpreting Sources of Information
▬ Diagram the components and tools of
technical environment you are workingin
▬ Categorize sources of informationavailable to a security analyst
▬ Recognize information formats
▬ Establish the context of the observedinformation/data
▬ Assimilate external threat data andthreat intelligence
▬ Apply internal and external sources of
intelligence to an incident
Interacting with Information (IdentifyingEvents)
▬ Become the ‘eyes on glass’
▬ Analyze logs from distributed systemand network security devices
▬ Monitor all alerting systems
▬ Inspect network packet data
▬ View information using a console
Correlating Events
▬ Define event correlation
▬ Use several correlation engines
▬ Assist in the identification of potential computer and
communications security issues
▬ Correlate events and incidents with knowledge baseof historical events and incidents
Triaging Events
▬ Follow the triage process
▬ Prioritize incidents
▬ Apply standard operating procedures
Analyzing incidents using sources of information
▬ Explain the incident – is your system infected?
▬ Demonstrate fundamental understanding of allstandard information sources
▬ Determine whether an incident occurred and handle
appropriately
Escalation and Handoff
▬ Escalate an event for further analysis to the incident
handler
▬ Follow the SLA to resolution or escalation
▬ Standard operating procedures and analysis
Documenting and Communicating Issues
▬ Update the internal knowledge base and wiki
▬ Perform maintenance activities on security relateddatabases
▬ Assimilate external threat data and threat intelligence
68
RSA® Incident Handling and Response Course Description
Overview The course provides a thorough overview of tasks, processes, procedures, escalation
workflows and tools used by a Security Analyst/Incident Handler. Through use cases,
examples, and hands-on exercises, participants investigate a variety of critical incident
response scenarios. The instructional material emphasizes decision-making and
prioritization with the goal of teaching the students how to make an assessment in a
short amount of time using security monitoring instrumentation, contextual analysis and
correlation to indicators of network exploitation. Students develop a broader
understanding of the role the SOC fulfills in the larger organization, including exposing
them to the legal and regulatory compliance issues associated with incident response
and assessing organizational risk.
Audience Security Analysts with 6-12 months of experience working in a Security Operations
Center, Network Operation Center (NOC), Critical Incident Response Team (CIRT) or
similar function.
Duration 3 days
Prerequisite Knowledge/Skills Students who have taken the RSA Intelligence-Driven Event Analysis training course and
have 6-12 months of experience as a security analyst.
Course Objectives Upon successful completion of this course, participants should be able to:
Outline sustainable and repeatable tasks, process, procedures, escalation points andworkflows of the Security Analyst/Incident Handler.
Ingest daily intelligence reports and previous shift logs.
Recognize the legal, corporate investigative responsibilities and compliance issues
associated with incident response.
Participate in risk analysis for central and distributed networks to include the impact
of cloud based infrastructures as part of the SOC.
Outline sustainable and repeatable tasks, process, procedures, escalation points andworkflows of the Security Analyst/Incident Handler.
Monitor security events using all SOC data sources.
Investigate all incidents aligned to proper process, procedure and escalation points.
Prioritize incident response relative to threat severity, business context and activity
volume.
Recommend, develop, and implement remediation procedures.
Create an incident report with appropriate handoffs and closure.
Coordinate, de-conflict and align event and incident communication.
Support root cause analysis.
Prepare communication for executives and enterprise stakeholders.
AT-A-GLANCE
The RSA Incident Handling
and Response course
prepares a security analyst
to take on incident handling
responsibilities in a
forward-thinking Security
Operations Center (SOC).
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ACD IHR 210 – Onsite Class
ED ACD TRAIN UNIT – Training
Units
69 © Copyright 2015 EMC Corporation. All rights reserved. 01/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
The Tools and Tasks of an Incident Handler
▬ List the tasks, processes, proceduresand escalation points of a level twosecurity analyst
▬ Identify the tools used by the IncidentHandler
▬ Provide examples of the types ofincidents handled by the Level Twosecurity analyst
▬ Ingest daily intelligence reports andprevious shift logs for efficientoperations handoffs, escalations andtransitions
Participating in Regulatory Compliance
▬ Define security compliance
▬ Describe the types of compliance
standards
▬ Outline the steps to become compliantwith a standard
▬ Distinguish a security program from acompliance program
▬ Outline what happens during a
compliance audit
▬ Identify the responsibilities of a securityanalyst for a security audit
Contributing to Risk Assessment and
Mitigation
▬ Define organizational risk.
▬ Identify organizational assets and their
business function.
▬ Categorize the impact of a loss of anasset or business function.
▬ Monitor security controls to mitigate therisk to your organization.
▬ Contribute to risk analysis for central
and distributed networks.
▬ Assess the vulnerabilities of theorganizational assets protected by theSOC.
Outline an approach to risk
management.
Investigating an Incident
▬ Outline the steps to take when investigating asecurity incident.
▬ Develop a set of questions when presented with anincident.
▬ Gather data important to describing and
documenting the incident.
▬ Document all collected data.
▬ Analyze the collected data in order to put the pieces
together to tell a story.
▬ Make recommendations for next steps for theincident investigation.
Prioritizing Incident Response
▬ Evaluate threat severity, business context andactivity volume when prioritizing incident response.
▬ Identify escalation points for incident response.
▬ List steps in shift handoff.
▬ Outline the structure of a shift log entry.
▬ List best practices for the shift log.
Recommending Remediation
▬ Recommend remediation to operations
▬ Make recommendations to appropriate departmentfor each incident
Addressing After-Action Items
▬ Create an incident report
▬ Derive and incorporate threat intelligence from
incident
▬ Participate in root cause analysis
Preparing Executive-level Communications
▬ Summarize the outcome of a security incident.
▬ Identify the various audiences for a security incidentreport.
▬ Identify appropriate content for each audience.
▬ Develop the outline of a report for internal andexternal audience.
Industry tools used in this course include:
RSA Security Analytics
RSA Archer
70
RSA® Threat Intelligence Course Description
Overview In the context of the current threat environment, students learn ways to detect and correlate
data for better threat analysis; reduce breach exposure time and break the cyber kill chain;
and manage current and future threats. As participants progress through the course, their
perceptions of threats will evolve, and they will receive instruction on the role of threat
intelligence in security systems that are evolving along with the threat environment.
Students participate in hands-on and table-top exercises to practice strategies for analyzing
attacks and mitigating their effects, and for applying intelligence-driven security practices in
their own organizations.
Audience Security analysts who investigate, analyze, and resolve or escalate incidents and issues;
monitor external security information sources; or feed actionable intelligence back into
systems
SOC managers who want to implement a Threat Intelligence capability
Novice security analysts who meet prerequisites and want to advance their skills
Duration 2 days
Prerequisite Knowledge/Skills Students who have taken the RSA intelligence-Drive Event Analysis course. Familiarity with
computer architecture principles; networking concepts, and information security theory.
Course Objectives Upon successful completion of this course, participants should be able to:
Describe the current global threat ecosystem
Illustrate the logical components of an advanced security program
List best practices for planning advanced defenses
Describe the cyber kill chain
Provide examples of cyber kill chain intervention
Compare traditional threats and Advanced Persistent Threats
Find and use sources of threat intelligence
Perform threat modeling of high-value assets and high-value adversaries
Gather and analyze threat intelligence
Manage the threat lifecycle
AT-A-GLANCE
The RSA Threat Intelligence
course provides Security
Analysts with comprehensive
instruction on the global
threat ecosystem and
strategies that organizations
can take to protect their
assets.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ACD TI 210 – Onsite Class
ED ACD TRAIN UNIT – Training
Units
71 © Copyright 2015 EMC Corporation. All rights reserved. 01/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Threat Overview
▬ Current Threat Ecosystem
▬ Ecosystem Overview
▬ Communities of Attackers
▬ Targets
▬ Vulnerabilities
▬ Avenues of Attack
▬ Tactics, Techniques, and Procedures
▬ Advanced Persistent Threats
▬ Threat Intelligence in an Advanced SecurityProgram
▬ Shortcomings of Traditional SecurityMeasures
▬ Advanced Approaches to Information
Security
▬ Advanced Security Operations Center Model
▬ Planning Advanced Defenses
▬ Guiding Principles for Defending the
Enterprise
▬ Defining a Cyber Footprint
▬ Quantifying Risk
▬ Applying Security Best Practices
▬ Promoting User Education
Types of Threats
▬ Crimeware
▬ Advanced Persistent Threats (APTs)
Cyber Kill Chain
▬ Attack Progression
▬ Anatomy of an Attack
▬ Cyber Kill Chain Model
▬ Kill Chain Interventions
▬ Detecting Attacks
▬ Indicators of Compromise
▬ Network-based Indicators
▬ Host-based Indicators
Intelligence Sources
▬ Government
▬ Industry Associations & Networks
▬ Commercial Sources
▬ Open Source
▬ Extended Enterprise
▬ Internal Organization Sources
Threat Modeling
▬ Threat Modeling Perspective
▬ Profiling Targets
▬ APT Targets
▬ Reconnoitering Targets, Web Presence,Industries, Social Media, High-Value Assets
▬ Threat Actor Attribution
▬ Actor Identification
▬ Target Identification
▬ Actor Behaviors
▬ Communication Strategy
▬ Threat Modeling Resources
Developing Threat Intelligence
▬ Command and Control Protocol Decoding
▬ Passive DNS Monitoring
▬ Email Operations
▬ Threat Infrastructure Enumeration
▬ Command and Control Domain Correlation
▬ Intrusion Set Attribution
▬ Public-Facing Web Infrastructure
Threat Management
▬ Detecting Threats
▬ Threat Mitigation Strategy
▬ Predicting Threats
72
RSA® Malware Analysis Course Description
Overview The RSA Malware Analysis course provides students with the knowledge and skills to
identify and act on actionable intelligence gathered through the process of malware
analysis. Students are introduced to the threat landscape and common malware vectors.
They learn to select and apply the tools and techniques required to reverse, monitor, and
detect a malware threat. Students develop a workflow to gather intelligence and apply it
to their security environment.
Audience Security analysts, computer forensic investigators, incident responders who have basic
knowledge of malware analysis and want to know more about the tools and techniques
associated with gathering and responding to actionable intelligence.
Duration 4 days
Prerequisite Knowledge/Skills Students who have taken the Intelligence-Driven Event Analysis, Incident Handling &
Response, and Threat Intelligence courses or have commensurate experience. Familiarity
with computer architecture principles, operating system theory, networking principles
(including protocols and communication channels), and fundamental principles of
computer security. Experience with programming and scripting concepts is also required.
(Python is used during the course.)
Course Objectives Upon successful completion of this course, participants should be able to:
Describe the RSA Cyber Defense recommended workflow for reverse engineering
current malware threats.
Assess the presence of malware on system.
Examine behavior of malware and its interaction with its environment using dynamic
analysis tools and techniques.
Analyze command and control (C2) communication methods to establish the
intention and functionality of the malware.
Deduce the program instructions of a malware executable through the use static
analysis tools.
Combine static and dynamic analysis methods to investigate more complex features
of malware using disassembly and debugging tools.
Collect and report actionable intelligence gained from reverse engineering malware.
Recommend changes to a security program based upon actionable intelligence.
AT-A-GLANCE
The RSA Malware Analysis
course provides security
analysts with tools and
techniques for analyzing
malware and extracting
indicators of compromise.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ACD MA 210 – Onsite Class
ED ACD TRAIN UNIT – Training
Units
Industry tools used in this course include:
Process Monitor • Process Explorer • Process Hacker
Regshot • Wireshark • HBGary Flypaper
CFF Explorer • IDA PRO (free version) • Immunity Debugger
Volatility • Yara • Malzilla
JSBeautifier • JD-GUI • Peepdf
73 © Copyright 2015 EMC Corporation. All rights reserved. 01/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Course Outline
Introduction to Malware Analysis
▬ Define the components of malware and howthey work together to compromise a system
▬ Identify common malware vectors
▬ Describe the phases of the intrusion kill chain
▬ Outline the tasks involved in malware analysis
▬ Create a safe environment for investigating
malware code and behavior.
Assessing the Existence and Persistence of Malware
▬ Establish Indicators of Compromise
▬ Identify host-based artifacts.
▬ Identify network-based artifacts.
▬ Locate indicators of compromise.
▬ Determine malware’s method of persistence.
▬ Outline the procedure for assessing thepresence of malware on a system.
Dynamic Analysis of Malware
▬ Outline process of dynamic analysis
▬ Apply dynamic analysis techniques in order to
investigate malware’s behavior in a virtualenvironment.
▬ Examine malware execution using a debugger.
▬ Identify anti-analysis techniques.
▬ Defend against anti-analysis techniques.
▬ Analyze commonly exploited file formats.
Investigating Command and Control
Communications
▬ Define command and control communicationas used by malware.
▬ List the types of activities an attacker
engages in using C2.
▬ Describe C2 techniques.
▬ Outline the procedure to capture and analyzeC2 traffic.
▬ Describe how to set up an environment toinvestigate C2.
▬ Identify the tools critical to C2 investigation.
▬ Intercept SSL.
▬ Address the issue of C2 Not Responding.
Static Analysis of Malware
▬ Explain the process of static analysis.
▬ List the outcomes of the static analysisprocess.
▬ Classify sources of data viable for analysis.
▬ Identify packing and obfuscation methodsused by malware.
▬ Describe how compressed files are able toavoid detection.
▬ Disassemble malware executable code using
IDAPro.
▬ Organize information and data gained fromstatic analysis
Advanced Malware Techniques
▬ Multiple layers of obfuscation
▬ Botnets
▬ Backdoors
▬ Debugging using Ollydbg
▬ Analyze memory for the presence of rootkits
using Volatility
Making Recommendations Based upon ActionableIntelligence
▬ Collecting Actionable Intelligence Gained
from Malware Analysis
▬ Identify trends and problems to solve
▬ Communicate Actionable Intelligence
▬ Formulate recommendations
▬ Develop Yara rules to classify malware
74
RSA® SOC Simulation Challenge (“SOCSim”) Offering Description
Overview RSA SOCSim, a forensic analysis experience, exposes participants to network and host
forensic analysis within a real-world breach scenario using simulated SOC dynamics.
Participants are presented with a use case that requires them to analyze data flowing
over the network. They are guided through the analysis by challenge questions using a
“Jeopardy!” style interface based on the Cyber Kill Chain methodology. Answers are
derived through data exploration and investigation of sophisticated "puzzles within
puzzles" such as protocol and application analysis, steganography, reverse
engineering, encryption/decryption, open source intelligence and much more...
Industry tools used in this course include:
RSA Security Analytics 10.5
RSA ECAT 4.0.0.5
Other open source tools
At the end of the challenge, the RSA facilitator will provide an overview of the breach
scenario, including key analytical discoveries for each phase of the Cyber Kill Chain
and respond to outstanding questions that participants may have.
Audience Security analysts, computer forensic investigators, incident responders who have had
exposure to network, log and host forensic analysis, and want to challenge themselves
with simulated breach scenarios.
Duration Approximately 6 hours.
Prerequisite Knowledge/Skills Exposure to network, log and host forensic analysis is beneficial. Some security
operations experience would be helpful. Working knowledge of RSA Security Analytics
is required.
Course Objectives At the end of the challenge, participants will walk away with hands on experience and exposure to:
Network forensics through network protocol and application analysis
Host-based forensics through log analysis
Malware forensics through static and dynamic analysis
Use of open source threat intelligence
Common breach scenarios/tactics
Cyber Kill Chain methodology
Common tools used by network analysts/incident handlers
Experience of RSA’s Experts RSA and EMC have a 30-year legacy of working with clients worldwide to deliver
security solutions. RSA has leveraged its relationships with industry leaders to give
you deep insight into the most current threats and the intelligence-driven techniques
and tools to mitigate the risk of disclosure of information.
REGISTER:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBER: Public: ED ACD TRAIN UNIT (9 units)
Onsite: ED ACD SOCSIM 210
AT-A-GLANCE
Experience the challenge of
competition while
responding to questions
based on a real-world
breach scenario.
75
RSA® Cyber Defense Workshop Course Description
Overview In this advanced workshop, participants are immersed in a simulated CIRC
environment where they assume different roles and manage the security events
that take place over the course of a three-day scenario. Day-to-day security
incidents will occur alongside potentially catastrophic activity related to the
advanced tactics of determined and persistent adversaries. Each member of the
CIRC Team will have to utilize skills and tools in order to detect, contain and
eradicate the threat as well as document the incidents for executive review. There
is virtually no lecture associated with this workshop; participants learn by doing.
This is the perfect opportunity for members of security teams to sharpen their skills
related to the newest attacks in a controlled environment assisted by experts. The
Workshop provides valuable insights for determining the specific skillsets and tools
that an organization needs in order to mitigate these most advanced types of
attacks against corporate assets.
Audience Security analysts, computer forensic investigators, incident responders who have
had exposure to malware analysis and want to know more about the tools and
techniques associated with gathering and responding to actionable intelligence
while acting as a member of a critical incident response team.
Duration 3 days
Prerequisite Knowledge/Skills Participation in the RSA Incident Handling & Response course or commensurate
experience. Some exposure to malware analysis, incident response, and
risk/compliance are beneficial. Participants should have some security operations
experience. Some experience with RSA Security Analytics would be helpful.
Experience of RSA’s Experts RSA and EMC have a 30-year legacy of working with clients worldwide to deliver
security solutions. RSA has leveraged its relationships with industry leaders to give
you deep insight into the most current threats and the techniques and tools to
mitigate the risk of disclosure of information. This course will empower attendees
with that knowledge and give them the opportunity to prove their current skill set
and add to it in a meaningful way.
AT-A-GLANCE
The RSA Cyber Defense
Workshop is designed to
give participants practical
experience as security
analysts who work in a
Security Operations Center
(SOC), Critical Incident
Response Center (CIRC) or
other critical incident
response capacity.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED ACD CDW 210 – Onsite Class
ED ACD TRAIN UNIT – Training
Units
Industry tools used in this course include:
RSA Security Analytics
RSA Security Operations Management (RSA SecOps)
Other open source tools
76 © Copyright 2015 EMC Corporation. All rights reserved. 01/2015 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Topics covered in the Workshop Scenario
Because this workshop will be completely
scenario based, a formal course outline is not
applicable. Throughout this workshop,
participants will engage in:
Malware Analysis
Network Analysis
Network Forensics
Threat Intelligence
Incident Triage
Executive Presentation
Security Operations
Team Management
Legal, Regulations, & Investigations
Open Source and Commercial Tools
“… I found the training to be very good. The teamwork,
mandatory executive interaction and related reporting were
excellent. The training simulated a fast paced real world
scenario where we had to work cohesively as a team on a tight
analysis schedule.
Incident Response Analyst, Leading Technology Vendor
77
RSA® Security Awareness Program Solution Description
Overview
Information Security – for any organization – requires a holistic approach that
involves and affects every part of the organization. One “open door” is all that is
required for an attacker to be successful. It doesn’t matter if that open door
belongs to the CEO or the mail room clerk. All are potentially vulnerable and all are
equally important to include in protection tactics.
Effective protection involves not only products, processes and services – it involves
awareness of potential threats and everyday actions that can be taken by every
organization member to protect valuable resources and information.
RSA’s Security Awareness program offers ways to test and measure vulnerability,
then provide essential education to fill any gaps. Our Security Awareness training
can target virtually every level of an organization – raising awareness and offering
concrete steps to effect change, thus helping to prevent attackers from gaining a
foothold through unsuspecting targets.
Service Highlights
Risk Assessment
One of the key components of RSA’s offerings is the ability to assess the risk that
an organization’s members pose through lack of knowledge or by unwarily opening
an email attachment or browsing to a web site.
RSA’s services can assess users’ knowledge, target specific users or groups, and
simulate attacks to appraise and measure response. With such powerful
information, appropriate training can be identified and disseminated to users, which
helps close the gap between ignorance and intelligence in the realm of information
security.
Reporting and Metrics
RSA Security Awareness services allow Security Management to benchmark, track,
and trend user compliance, assessment, training activity, and ultimately,
improvement. Reports help show who has been assessed, who has participated in
training, score reports - where appropriate, and overall metrics for the organization.
Reports can be compiled in a number of ways to show trends by organization
segment, geographic region, subject area, and more. In the case where scoring is
used – such as in quizzes or surveys – information can be linked through SCORM-
compliant data to an organization’s own learning management system.
Delivery Options
Much of the training delivered to end users is in the form of eLearning, which allows
a high degree of flexibility and acceptance by participants. Some technical subjects
may also be delivered as instructor-led sessions.
Hosting of elearning material can be arranged by RSA or can be delivered from an
organization’s own learning portal.
TO REGISTER:
Visit the RSA Training and
Certification web site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
AT-A-GLANCE
70% of respondents to a 2013 Deloitte survey rated lack of employee security awareness as an average or high vulnerability. Deloitte TMT Global Security Study February 2013 Deloitte Media Release
In 2013 there were nearly 450,000 phishing attacks and record estimated losses of over USD $5.9 billion. Phishing remains an ominous threat to consumers and businesses around the world.
2013 A Year in Review January 2014 RSA Fraud Report
78 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
Why Security Awareness programs are so important
Security Awareness needs to be an integral and ongoing part of an organization’s operations. Minimal compliance training
imparted to employees on an irregular or occasional basis are insufficient to arm a workforce with the acuity and knowledge
that they need to recognize potential attacks. Successful attacks, in turn, can do expensive and sometimes irreparable harm
to an organization. It is far better to thwart an attack than to remediate it after the fact. Security Awareness services help
you evaluate risks through phishing, social engineering and other attack methods – allowing you to manage and educate
employees proactively before a breach can occur.
RSA’s services take a multi-tiered approach to not only inform an organization’s members of effective security practices but
to offer measurements and simulated attack vectors to continuously evaluate your organization’s ability to recognize and
repel threats.
Organizations today are often faced with resource constraints that limit the amount of internal education that can be
directed toward information security. RSA’s services offer a near turn-key solution to help solve these constraints. RSA’s
services can be delivered in multiple ways, can be customized for an organization, and can be targeted to specific learning
styles and languages of members throughout an organization. Learning modules range from very targeted technical topics
through gamification of learning material. All are designed to help engage and capture the attention of individuals so that
they can better support an organization’s security posture.
Training to fit all organizational segments
General Staff
Security Awareness training for general employee populations include a variety of eLearning modules covering such subjects
as Password security, Phishing and Malware awareness, and Email and Mobile Device security. Modules can be combined
into an effective, comprehensive program for the entire organization.
IT Staff
Role-based Security Awareness training for IT staff targets topics of particular interest and relevance to IT professionals who
can build a security mindset into their daily tasks and toils. Whether involved with networking, systems management, or
database administration, RSA’s training programs address the security considerations that can make a difference in these
day-to-day operations.
Development Staff
Role-based Security Awareness training for Development Staff is designed to help build security controls and protection into
development projects on a variety of platforms. Participants learn the common programming flaws and how to test projects
from a security standpoint. In today’s environment, applications secured at the design and development level are essential
to minimize the expense and logistics of distributing security patches and to help prevent product denigration through
vulnerabilities.
Customized to your organization’s needs
In addition to the variety of subject matter available, RSA’s services can be customized to include your organization’s design
elements – such as corporate branding, can include specific information that relates to your organization’s policies and
procedures, and offerings are available in a number of languages. Pricing may vary based on customization so please
contact your RSA Education Sales person for specific details and options.
ABOUT RSA
RSA, The Security Division of EMC, is the premier provider of security, risk and compliance management solutions
for business acceleration. RSA helps the world’s leading organizations succeed by solving their most complex and
sensitive security challenges. These challenges include managing organizational risk, safeguarding mobile access
and collaboration, proving compliance, and securing virtual and cloud environments.
Combining business-critical controls in identity assurance, encryption & key management, SIEM, Data Loss
Prevention and Fraud Protection with industry leading eGRC capabilities and robust consulting services, RSA
brings visibility and trust to millions of user identities, the transactions that they perform and the data that is
generated. For more information, please visit www.RSA.com and www.EMC.com
79 © Copyright 2014 EMC Corporation. All rights reserved. 06/2014 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
RSA® Certified Information Systems Security
Professional (CISSP) Certification Boot Camp
Course Description
GET PREPPED FOR THE CISSP EXAM BY RSA’S SECURITY EXPERTS
RSA has developed an effective program to help prepare candidates to become security
practitioners and successfully pass the (ISC)2 CISSP certification exam. This Certification
Boot Camp involves intensive lectures, demonstrations, and review questions delivered by
a security professional with years of experience as a practitioner. Not only will
participants become prepared to take the exam but the anecdotes and real world
examples from this course are invaluable insight into real world security challenges and
approaches to solve them.
The modules of this course follow the 10 Domains of the (ISC)2 Common Body of
Knowledge. Each module presents the concepts and vocabulary from a technical and
management aspect, bridging the gap that is often present in organizations today, a
holistic approach to the technical, physical and administrative controls that make up a
security program.
Each module is also followed by review questions, detailed explanations and exam tips
related to the material and how it may be presented on the exam.
RSA’s CISSP Boot Camp has been updated to reflect the 2012 Domain Name and content
changes. Participants will come away empowered for the exam and beyond.
2012 Common Body of Knowledge Domains Access Control
Telecommunications and Network Security
Information Security Governance & Risk Management
Software Development Security
Cryptography
Security Architecture and Design
Security Operations
Business Continuity and Disaster Recovery
Legal, Regulations, Investigations and Compliance
Physical (Environmental) Security
Added Bonus Module: Security Insights from Senior Executives RSA has a 30-year legacy of working with clients worldwide to deliver security solutions.
In this module, we explore the security issues that senior executives from global
organizations face as they enable their businesses and implement their security
programs. This content is unique to RSA’s CISSP Curriculum and not available elsewhere.
RSA Education Services is not affiliated with ISC2 or its subsidiaries. Participation in this course does
not guarantee the successful completion of the ISC2 CISSP Exam. RSA Education Services has
developed the course content from direct experience in the areas of the Common Body of Knowledge
and has used the ISC2 CISSP Candidate Information Bulletin as a reference as to technical depth and
topics on the exam. Course costs do not include exam fees or facilitate exam registration. Exam
schedules are available on ISC2.org.
AT-A-GLANCE
RSA Education Services
provides training worldwide
on RSA products and
advanced security topics.
Our mission is to enable the
next generation of security
professionals to address the
latest threats to information
and infrastructure security.
RSA’s CISSP Boot Camp has
been developed and
reviewed by security
practitioners, thought
leaders, and contributing
authors to provide the most
widely recognized CISSP
materials available.
REGISTER FOR CLASSES:
For an up-to-date schedule of
Instructor-led classes and other
training options, visit the RSA
Training and Certification web
site:
www.emc.com/rsa-training
CONTACT US:
Email:
Phone: 800-995-5095
Int’l: 781-515-7700
Fax: 781- 515-6630
174 Middlesex Turnpike
Bedford, Massachusetts 01730
COURSE PART NUMBERS:
ED CISSP 210 – Onsite Class
ED STRS TRAIN UNIT – Training
Units
80
RSA® Learning Assessments
Enable faster technology adoption and increase productivity
OVERVIEW
As organizations increasingly depend on technology to manage their
businesses, the need for employees to be knowledgeable about security is
increasingly evident. Whether they are IT security professionals or
general office staff, having the appropriate security knowledge and skills
to perform their jobs is a critical business driver.
To plan and position your security training initiatives cost-effectively, RSA Learning
Assessments are tools to measure your team’s knowledge of RSA products and
other security-related concepts. Based on the learning assessment results, we can
work with you to identify a learning program that works for you and your team.
We provide learning assessments free of charge on the following RSA products and
topics:
RSA Adaptive Authentication
RSA Archer
RSA Security Analytics
RSA SecurID
Security Awareness
KEY BENEFITS
RSA Learning Assessments are useful for organizations who recognize a need for
training but aren’t quite sure what training their team really needs. By leveraging
RSA Learning Assessments, you can better understand the learning gaps and make
an informed decision about the most effective individual and group training plans
for your team.
And, online RSA Learning Assessments are available to you at no charge. An
assessment can be completed within 15-20 minutes with immediate results
provided to the assessment taker. For a team assessment, management reports
can be provided that evaluates individual and group results.
You’ll have greater confidence that both the time and financial investment in
training will more quickly enable your technology adoption and increase
productivity.
AT-A-GLANCE
Free to individuals and
organizations
Easy online access
Measures knowledge
of RSA products and
other security-related
concepts.
Group assessments
can be administered to
identify gaps across a
team
Customization of
assessments & reports
WHERE TO GO
Individuals can take an online
RSA Learning Assessment at:
www.emc.com/rsa-training
For group assessments, contact
us at:
RSA Education Services
Phone: 800-995-5095
International: 781-515-7700
174 Middlesex Turnpike
Bedford, Massachusetts 01730
81 © Copyright 2013 EMC Corporation. All rights reserved. 08/2013 H12172 EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.
SAMPLE REPORTS
ABOUT RSA
RSA is the premier provider of
security, risk and compliance
management solutions for business
acceleration. RSA helps the world’s
leading organizations succeed by
solving their most complex and
sensitive security challenges.
These challenges include managing
organizational risk, safeguarding
mobile access and collaboration,
proving compliance, and securing
virtual and cloud environments.
Combining business-critical
controls in identity assurance,
encryption & key management,
SIEM, Data Loss Prevention and
Fraud Protection with industry
leading eGRC capabilities and
robust consulting services, RSA
brings visibility and trust to
millions of user identities, the
transactions that they perform and
the data that is generated. For
more information, please visit
www.emc.com/rsa-training.