Royal Mail Click & Drop Cancellation/Refund Form(Please return the signed, completed form ONLY IF YOU WISH TO CANCEL this agreement)

Please note: You have a right to cancel and request a refund of the purchase you have made as long as the request is submitted within 14 calendar days from date of label purchase, and that you have not already presented the item into the Royal Mail Group network (please see Royal Mail Click & Drop terms and conditions for further information). Inappropriate or fraudulent claims for refunds will not be honoured. Royal Mail Group reserves the right to prosecute fraudulent activity relating to the Royal Mail Click & Drop channel.

Please post the completed form along with any evidence of the unused online postage label to:

All fields are mandatory in this form, please complete them in order to avoid any unnecessary delays

Customer declaration I hereby give notice that I wish to cancel my purchase of a postage label. I also verify that the postage value claimed for has not been previously used for any despatches through the Royal Mail network .Your details

Name:

Address:

Telephone:

Are you a registered user on Click & Drop?

Yes No

Please provide the email address used when making this postage label purchase:

Your Click and Drop purchase details Date of purchase:

Order number:

Postage Value:

If the postage label that you would like refunded is part of a batch purchase, please specify the indicia number below:

Please provide the PayPal ID or last 4 digits of the card used to make this postage label purchase:

Reason for refund or cancellation (Choose one)

Post by date expired

Accidental purchase

Printer issues

Labels did not appear

Royal Mail Click & Drop Cancellations FREEPOST P.O. BOX 444 Brampton Barnsley S73 3AW

Signature: Date: