1

ROSSLANDTRAILCOUNTRYCLUBBirchbankGolfCourse

POLICYMANUAL

Thisrevisedandupdatedpolicymanualwascompletedin2009bytheBoardofDirectorswiththeassistanceofacommitteecomprisedofsix(6)RosslandTrailCountryClubmembers.ThepolicymanualwasofficiallyadoptedbytheBoardofDirectorsonFebruary23,2010.

TheRosslandTrailCountryClub’spolicymanualisacollectionofpoliciesestablishedbytheBoardofDirectors.Thepurposeofthepolicymanualistoestablishuniformrules,regulations,proceduresandoperatingpoliciesthatareintendedtoserveinthebestinterestofitsmembers.

Thepolicymanualisalsointendedtoprovidedirection,outlineresponsibilitiesandprovidevaluableinformationforitsmembers.

Thepoliciesareestablishedtoprovidesuchthingsasconsistency,fairness,financialmanagement,safetyaswellasanumberofotherareasinvolvingtheoperationsofthegolfclub.

ThepolicymanualoftheRosslandTrailCountryClubisaworkinprogressandtheBoardmayfromtimetotimeadd,deleteoramendpolicies

2

SECTION: Administration DateEstablished:2010-02-23SUBSECTION: PolicyManual DateRevised:2015-02-24PolicyNo: A1 DateReviewed:2015-02-24AccesstothePolicyManual:

EachmemberoftheBoardshallbeissuedapolicymanualduringtheirtimeinoffice.Adirectormustreturnhis/herpolicymanualuponcompletionofhis/herterm.

TheRosslandTrailCountryClub’spolicymanualshallbepostedinthemembers’areaoftheClub’swebsite.

AhardcopyofthepolicymanualshallbekeptintheadministrationofficeandcanbeviewedbyanyactivememberoftheRosslandTrailCountryClub.

Additions,DeletionsorAmendments:

AnymemberoftheBoardofDirectorsmaymakearequestforanewpolicyorthedeletionoramendmentofanexistingpolicybyrequestingtheAdministrativeAssistantortheDirectorofGolftoaddthisitemtotheregularboardmeetingagenda.Thedirectorshallprovideabriefoverviewoftheproposednewpolicyorchange.Intheeventthatanewpolicyorchangehasfinancialimplicationsorwouldrequiretheadditionofhumanresources,theinformationshallbereceivedandplacedontheagendaofthenextregularboardmeeting.ThiswillallowstafftoprovidetheBoardwithdetailedinformationontheimpactofaproposedaddition,deletionoramendmenttopolicy.

Notification:

Membersshallbenotifiedbyemailwithin30daysofanynewpolicy,deletionoramendmenttoanexistingpolicythatdirectlyaffectsthegeneralmembership.TheRTCCwebsiteshallalsobeupdatedtoreflectthechanges.PolicyReview:Clubpoliciesshallbereviewedonanongoingbasisasneeded.

3

SECTION: Administration DateEstablished:February23,2010SUBSECTION: PrivacyPolicy DateRevised:2015-02-24PolicyNo: A2 DateReviewed:2015-02-24TheRosslandTrailCountryClubisanon-profitSocietycommittedtopromotingthegameofgolfandothersocialactivitiesforthemembers,guestsandthegeneralpublic.Thisiscarriedoutthroughthemaintenanceandmanagementofagolfcourse,clubhouserestaurantandgolfshop.TheRosslandTrailCountryClubalsopromotestheuseofthefacilitiesfortournaments,banquets,weddingsandothersocialactivities.TheRosslandTrailCountryClubiscommittedtomaintainingconfidentialitywithrespecttoanypersonalinformationthathasbeenprovided.ThisprivacypolicyhasbeenpreparedtoaffirmtheRosslandTrailCountryClub’sobligationtomaintainingtheprivacyofitsmembers,guestsandthepublicandtoinformthemofitspracticesconcerningthecollection,useanddisclosureofinformationprovidedtotheClub.ThecommitmentandobligationtomaintainprivacyappliestotheBoardofDirectors,employees,contractorsandagentswhoprovideserviceto,oronbehalf,oftheRosslandTrailCountryClub.TheRosslandTrailCountryClubcollectsinformationaboutitsmembers,guestsandgeneralpublicthroughthemembershipapplicationform,contests,Internetregistrationandpromotion,aswellasthroughtournamentsandotherspecialevents.TheRosslandTrailCountryClubmayfromtimetotimecollectsomeofthefollowinginformation:

• Name,addressandtelephonenumber• Emailaddressandfaxnumber• One’soccupation• Informationonone’sgolfhabits• Informationaboutmembersofyourfamily• One’slanguagepreference• One’sbirthdate• Financialandcreditinformationaboutyouand/orothermembersofyourfamily• HealthInformation

AchievingtheobjectivesoftheRosslandTrailCountryClubinvolves,amongotherthings:

• Maintainingarecordofitsmembers• Communicatingwithmembers,guestsandthegeneralpublicbymailoremailto

provideaccountandmembershipinformation,newsletters,surveys,noticeofmeetingsandinformationregardingclubactivities,promotions,tournamentsandotherevents.

4

• Printingofannualmembers’rosterincludingnamesandtelephonenumbersanddistributingtherostertootherClubmembers.

• Verifyingtheappropriatemembershipcategoriesandfeesbasedonageorfamilyrelations

• Maintainingarecordofgolfers’scoresandhandicapsTheRosslandTrailCountryclubalsocollectsinformationnecessaryforpromoting,managingandconductingtournaments,weddings,banquetsandotherspecialeventsheldattheRosslandTrailCountryClub.Contactinformationsuchasnames,addressesandtelephonenumbersareusedtocommunicatewithindividual(s)forthepurposeoforganizingtheirevent.Inordertoprotectpersonalinformationandtherightofprivacy,theRosslandTrailCountryClubendeavorsto:

• Maintainreasonablesecuritystandardstoprotectoursystems,documentationandinformationagainstunauthorizedaccess.

• Retainserviceprovidersthatareboundtomaintainconfidentialityandwhowillnotusepersonalinformationforunauthorizedpurposes.

• Familiarizeouremployeeswithreasonableprocedureregardingthecollection,useanddistributionofpersonalinformation.

• Never,useordistributepersonalinformationforpurposesotherthanthoseidentified,withoutobtainingpriorconsent.

Anyindividualmayaccesshis/herinformation,orupdateorchallengetheaccuracyofthepersonalinformationheldbytheRosslandTrailCountryClubbycontactingtheDirectorofGolfinpersonor:

• Bytelephone–250-693-2366• Byfacsimile–250-693-2360• ByEmail–office@birchbankgolf.com• ByMail–Box250,Trail,B.C.V1R4L5

Onemayatanytimewithdrawhis/herconsentorlimittheconsenttothewaysinwhichtheRosslandTrailCountryClubmaycollect,useordisclosehis/herpersonalinformation.ThismaybedonebycontactingtheDirectorofGolf.Ifonedoesnotlimitorwithdrawhis/herconsent,theRosslandTrailCountryClubwillassumethatithasconsentforthecontinueduseofhis/herpersonalinformationforthepurposesdescribedinthispolicy.AnycomplaintsorconcernsabouttheRosslandTrailCountryClub’sprivacypolicyorthemannerinwhichithashandledpersonalinformationcanbemadetotheDirectorofGolf.

5

SECTION: Administration DateEstablished:February23,2010SUBSECTION: SafeWorkplacePolicy DateRevised:PolicyNo: A3 DateReviewed:2015-02-24

A. PURPOSETopromoteapositiveandsafeworkenvironmentinwhichallemployeesaretreatedwithrespectanddignityandarefreefromharassment.Thegoalofthispolicyistoprovidearespectfulworkenvironment,andwhereappropriate,tofacilitatetheforwardmovementofemployeerelationships.(Note:Thecontrolandsupervisionofemployeesistheresponsibilityofmanagement.UndernocircumstancesshalltheconductofanyemployeebethesubjectofapersonalreprimandbyamemberoftheRTCC.)

B. ROSSLANDTRAILCOUNTRYCLUBPOLICYSTATEMENTRosslandTrailCountryClubiscommittedtoprovidingitsemployeeswithapositiveworkenvironmentcharacterizedbyrespectandhealthyconflictresolution.TheRosslandTrailCountryClubdoesnotcondoneharassmentofanykindandwilltreatitasaperformanceissue.Principlesofthepolicy:1. Eachemployeeisresponsibleforconductinghim/herselfwithinthespiritandintent

ofthispolicy,andforcontributingtowardsapositiveworkenvironmentfreeofharassment.

2. ManagementoftheRosslandTrailCountryClub,oranypersoninasupervisoryrole,willfosterintheirareaapositiveworkenvironmentwhereharassmentisnottolerated.Theywilltaketimelyaction,whenevertheyhaveknowledgeofbehaviorthatmayconstituteharassmentunderthispolicy.Harassmentdoesnotincludeactionstakeningoodfaithwhileexercisingmanagerial/supervisoryrightsandresponsibilities(forexample,appropriatelyconductedperformancereviews).

3. Allcomplaintswillbetakenseriouslyandwillbereviewedinaconfidential,impartialandtimelymanner.

4. Harassmentconstitutesunacceptablebehaviorthatwillnotbetoleratedandmaybesubjecttodisciplinaryactionuptoandincludingdismissalforcause.

5. Asaresultofaninvestigation,ifitisdeterminedthatacomplaintwasmademaliciously,orwithspecificintenttoharm,disciplinarymeasureswillbetakenagainsttheComplainantuptoandincludingdismissalforcause.

6. Retaliationagainstanindividualinvolvedinacomplaintisprohibited.Retaliationisconsideredtobeaformofharassmentandwillresultindisciplineuptoandincludingdismissalforcause.Retaliationdoesnotincludedisciplinaryactiontakenagainst:

a. Respondentasaresultofapositivefindingofharassment,orb. Complainantifitisdeterminedthatacomplaintwasmademaliciouslyor

withspecificintenttoharm.

6

C. TOWHOMTHEPOLICYAPPLIESThispolicyappliestoallfullandpart-timeemployees,contractors,secondarystudentsandtheRosslandTrailCountryClubBoardofDirectors.

Thispolicyapplieswhenthereisasufficientrelationshipbetweenthequestionableconductorcommentandthefunctioningoftheworkplace.TheworkplaceisnotstrictlyconfinedtotheofficesandbuildingsofRTCC;italsoincludes:

1. AnylocationrelatedtothebusinessofRTCC(i.e.meetingrooms,restaurantsoranyotherplacewherebusinessisbeingconducted).

2. Anylocationandsituation(i.e.businesstravel,conferences,RTCCsocialevents,lunches)wheretheprohibitedbehaviormaybereasonablyviewedashavinganimpactonworkplacerelationships,theworkplaceenvironmentoremployeeperformance.

Conductorcommentswhichconstituteharassmentandoccurinlocationscoveredbythisdefinition,aresubjecttothetermsofthispolicy.

D. DEFINITIONSWhatisworkplaceharassment?Harassmentisgenerallyconductorcomment,whetherwritten,verbalorgesture,(includingelectroniccommunication),whichareasonablepersonwouldconsidertobeobjectionableorunwelcome,servesnowork-relatedpurpose,andwhich: a. detrimentallyaffectspeoplewithintheworkenvironment,or b. hasadversejob-relatedconsequences(suchasreducedjobsecurityora

negativeimpactoncareeradvancement).

Harassmentmayoccurduringasingleincidentoroveraseriesofincidents.Someactionsmaynotbeconsideredharassmentunlessrepeated.Forexample,asinglejokemaynotbeconsideredharassmentifitdoesnothaveamajorimpactontherecipientorpersonwhooverhearsthejoke.

Harassmentcantakeplacebetweenindividualsofthesameordifferentemploymentstatusandcaninvolveindividualsorgroups.Harassmentcanbedirectorindirect.Forexample,ifonewitnessesconducttheyconsiderobjectionable,itmayconstituteharassmenteveniftheconductwasnotdirectedatthisperson.Bothmenandwomencanbethesubjectofharassmentbyeithergender.

Physicalandsexualassaultorthreatsofviolencedirectedtoyou,yourfamilyorpossessionsarecriminalmattersandshouldbereferreddirectlytoyourlocalpolicestation.

Forthepurposeofthispolicy,harassmentincludesconductorcommentwhichconstitutes:1. Discrimination2. Sexualharassment3. Personalharassment4. Violence,orthreatsofviolence

7

1. DISCRIMINATIONDiscriminationisanypractice,commentorbehavior,whetherintentionalornot,basedonthefollowingprotectedgrounds:AGE,ANCESTRY,PLACEOFORIGIN,COLOR,FAMILYSTATUS,MARITALSTATUS,MENTALDISABILITY,PHYSICALDISABILITY,POLITICALBELIEF,SOURCEOFINCOME,RACE,RELIGIOUSBELIEF,GENDERANDSEXUALORIENTATION.Exception:Underthelawanactionisnotconsidereddiscriminatoryifitisreasonableandjustifiableunderthecircumstancesasabonafideoccupationalrequirement.Forexample,apersonwithunmanagedepilepsymayposeaseriousrisktothemselvesandothersifthejobisoperatingmachinery.

ExamplesofDiscrimination

- Unwelcomeactionsbasedonanyoftheprotectedgroundslistedabove,suchasanadverseemploymentdecision

- Derogatoryordemeaningcomments,jokesorslurs- Derogatoryordemeaningpictures,posters,symbols,graffiti,cartoons,drawingsorimages

- Innuendo,tauntingorostracizinganemployeeonthebasisoftheprotectedgrounds

2. SEXUALHARASSMENT

Sexualharassmentisunwelcomeandunwantedconductorcommentofasexualnatureintheworkplacewhentheconductorcommentisaccompaniedbyoneormoreofthefollowing:

- Areward,ortheexpressedorimpliedpromiseofarewardforcompliance,- Reprisal,ortheexpressedorimpliedthreatofreprisal,forrefusingtocomply- Theactualdenialofanopportunity,ortheexpressedorimpliedthreatofdenialofopportunity,forrefusingtocomply,or

- Theintentionoreffectofcreatinganintimidating,hostileoroffensiveworkplaceenvironment.

ExamplesofSexualHarassment

- Unwelcomeremarks,questions,jokes,innuendoortauntingofasexualnatureaboutaperson’sbody,dress,sexualpartner,sexualpractices,orappearance(positiveornegative,i.e.commentsaboutsomeone’sunattractivenesshavebeenfoundtoconstitutesexualharassment)

- Verbalabuse,intimidationorthreatsofasexualnature- Leering,staring,gesturingwithanypartoftheanatomytoconveyanopinion,emotionorviewofasexualnature

- Thedisplayofpictures,cartoons,symbols,sayingsorgraffitithataresexualinnatureandpresentthesubjectstereotypically,orinadegradinganddehumanizingmanner

- Unwantedphysicalcontactsuchastouching,patting,brushingupagainst,pinchingorhugging

- Repeatedunwantedandunwelcomeinvitationsforsexualactivityortosocialize

8

3. PERSONALHARASSMENT

Personalharassmentintheworkplaceisabreachoftheimpliedtermoftheemploymentrelationshipthatanemployerwillprovideitsemployeeswithanenvironmentthatiscivil,decentandrespectful.

Personalharassment:- Isapatternofbehaviorthatareasonablepersonwouldconsiderunwelcome

- Isimplicitlyorexplicitlyaconditionofemployment- Resultsintherecipientfeelingintimidated,humiliatedandembarrassed- Negativelyimpactsworkperformanceorcreatesahostileworkenvironment

ExamplesofPersonalHarassment

- Actionsthatareintimidating,threateningandcoercive- Swearing,yelling,screaming- Patronizing,sarcasticandinsultingremarks- Beratinganindividualpublicly- Deliberateconducttohumiliate,demeanordegradesomeone- Continuousthreatsofunwarranteddisciplineorlossofjob- Intimidatinggesturessuchasslammingdoors,drawers,throwingobjects,yellingandpointingfingers

- Excessiveandunreasonablemonitoringofemploymentresponsibilities- Cuttingtheemployeeoutofthecommunicationlooporwithholdinginformationhe/sherequirestoperformhis/herjob,i.e.failuretoreturntelephonecalls,notsendingorrespondingtomemos,intentionallynotadvisingtheindividualofmeetingstheyshouldattend,notsendingoransweringnecessarye-mail

4. WORKPLACEVIOLENCE

ActsofviolenceinfringeonTheRosslandTrailCountryClub’sobligationstoprovideasafeworkplaceforitsemployees.Violenceintheworkplacemaybedefinedas:

- Behaviorwhichwouldbeinterpretedbythereasonablepersonascarryingpotentialforviolenceagainstanemployee

- Athreattoharmanemployeeorendangerthesafetyorwell-beingofanotheremployee

- AthreattodestroyorthedestructionofRosslandTrailCountryClubpropertyorthepropertyofanemployee

- Anyactofphysicalassault- Abnormalbehaviorwhichmaycauseemotionalorphysicaldistresstoanotheremployee

Note:Discrimination,sexualharassmentandpersonalharassmentmayalsobeconsideredactsofviolence.

9

ExamplesofWorkplaceViolence

- Abehaviororactionareasonablepersonwouldconsidermenacing- Throwingobjectsinamannerreasonablyperceivedasthreatening- Intensefocusonagrudge,grievanceorromanticinterest- Carryingordisplayingaweapon- Acommunicatedorreasonablyperceivedthreattodestroyproperty

Note:Theexamplesofdiscrimination,sexualharassment,personalharassmentandviolenceareguidelinesfordeterminingthekindsofconductprohibitedunderthispolicy.Theexamplesarenotintendedtobeexhaustive.Whenindoubtastowhetherconductconstitutesharassmentordiscrimination,ASKanysupervisor/manager,theDirectorofGolf,BoardofDirectorsorexternalconsultant.

E. PREVENTION1. WhatRosslandTrailCountryClubisdoingasanemployer

TheRosslandTrailCountryClubisdemonstratingitscommitmenttocreateapositiveworkplacefreefromharassmentby:

- Makingastrongpublicizedcommitmenttothemaintenanceofapositiveworkenvironment

- Havingapolicythatdefinesharassingconduct- Havingaccessibleandconfidentialproceduresformanaging

harassmentcomplaints- Providingawarenesseducationforallemployees

2. WhatManagementmustdoThosewithsupervisoryresponsibilitiesareresponsibleforimplementingandupholdingRosslandTrailCountryClub’sSafeWorkplacePolicy.Anypersonwithsupervisoryresponsibilitieswhohasknowledgeofinappropriatebehaviorandfailstotakecorrectiveactionwillbesubjecttodisciplinaryaction.Thosewithsupervisoryresponsibilitiesmust:BeProactive

- Challengeinappropriatecommentsandactions- Removeoffensivevisualmaterial- Providesupporttoemployeeswhoareattemptingtomanage

harassment- Makeemployeesawareoftheoptionsandresourcesavailableunder

theRespectfulWorkplacePolicyifanemployeecontactsthemforassistance

Educate- Communicatethepolicyandprocedurestothepersonstheysupervise,

includingnewhires.

10

ParticipateinPolicyImplementation- Partnerwithotherresourcesasrequiredwhenacomplaintisbrought

toyourattention- Supportallpartiesinvolvedinacomplaintwithoutjudgingthem- Ensurethereisnoretaliationagainstanyemployeeinvolvedina

complaintModelAppropriateBehavior- Donotparticipatein,tolerateorignorebehaviorthatiscontrarytothe

RespectfulWorkplacePolicy

3. WHATEMPLOYEESCANDO- KnowyourSafeWorkplacePolicy- Challengeharassmentwhenyouexperienceorwitnessit- Refusetoparticipateinit- Supportco-workerswhoarefeelingharassedastheyoftenfeelisolated

andalone- Askanysupervisor/manager,DirectorofGolf,BoardofDirector,

externalconsultantoratrustedcolleagueforhelpinmanagingharassment

- Ifacolleagueasksforyourhelpinmanagingharassment,keeptheinformationconfidential

- Checkyourownactions:Whenweoffendorhurtaco-workeritisgenerallyaccidental.Becomeawareoftheimpactofyourconductbylisteningtowhatyourco-workerssayandlearningtoreaddiscomfortinsomeone’sbodylanguage.Askyourself,“Isthereanythinginmybehaviorthatcouldoffendorhumiliatesomeone?”or,“WouldIspeakthiswaytosomeoneIcareabout?”

- Ifyouoffendaco-worker,apologize,learnfromitanddonotrepeatthebehavior

11

SECTION: Administration DateEstablished:February23,2010SUBSECTION: GeneralEmployeeHiring DateRevised:PolicyNo: A4 DateReviewed:2015-02-24

TheBoardofDirectorsoftheRosslandTrailCountryClubwishestoensurearesponsibleandequitablehiringpolicyforgeneralseasonalstaff.HiringPolicyGuidelines:

1. TheappropriateDepartmentHeadandtheDirectorofGolfshallberesponsibleforthehiringofstaffintheircharge.

2. Priortothebeginningofthegolfseasonanyavailablepositionsshallbeadvertisedinthelocalnewspaper.

3. PreferenceshallbegiventopersonswhoexhibitahighlevelofenthusiasmandhaveageneralknowledgeofandinterestinthegameofgolfandtheRosslandTrailCountryClub.

4. Preferencemaybegiventothoseindividualswhohavegivenanindicationoftheirdesiretopursueacareerinthegolfindustry.

5. PreferencewillbegiventohiringsonsordaughtersofcurrentRosslandTrailCountryClubmembersprovidedthattheypossessthenecessaryrequirementsfortheposition.

6. Thehiringofanypersonwhoisrelatedtoanycurrentemployees,supervisorystafforcurrentBoardmembermusthavepriorapprovaloftheDirectorofGolf.

7. Thehiringofstudentsand/orsupplementaryseasonalemployeesislimitedtooneindividualpermemberfamily.AnydeviationfromthispolicymustbeapprovedbytheDirectorofGolf.

8. Non-unionemployeesmustindicateinwritingpriortoDecember31stofthecurrentyeartheirintentionsregardingtheirdesiretoreturnfortheupcomingseason.

9. ThedepartmentheadortheDirectorofGolfmustverifyrehiringofthosenon-unionemployeeswhohaveexpressedinwritingtheirintentionsofreturningthenextseasonnolaterthatMarch1st.

12

SECTION: Administration DateEstablished:February23,2010SUBSECTION: HiringEmployeesUnderContract DateRevised:2015-02-24PolicyNo: A5 DateReviewed:2015-02-24

ThehiringoftheDirectorofGolfshallbetheresponsibilityoftheBoardofDirectors.TheDirectorofGolf,theHeadProfessional,CourseSuperintendentandFoodandBeverageManagershallbehiredunderanemploymentcontract.WhileitistheresponsibilityoftheDirectorofGolftohiretheaboveDepartmentHeads,allcontractsmustfirstbepresentedtotheFinanceCommittee.UponreviewoftheFinanceCommittee,itshallthenbepresentedtotheBoardofDirectorsforapprovalbyformalmotion.Anyadditions,deletionsoramendmentstoanyemploymentcontractwhethermidtermorrenewalmustbeapprovedbytheBoardofDirectors.

13

SECTION: Administration DateEstablished:February23,2010SUBSECTION: PurchaseofGoodsandServices DateRevised:June29,2010PolicyNo: A6 DateReviewed:2015-02-24TheRosslandTrailCountryClub’sobjectiveistoensurethatwhengoodsand/orservicesarerequired,thatduediligenceisexercisedinordertomakecertainthatthebestpriceandvalueisobtained.Thispolicyappliesspecificallytocapitalprojectsandpurchases.Fordaytodaypurchasesofmaterialsandsupplies,departmentheadsareexpectedtocomparepricesandqualityregularly,wheremultiplesuppliersareavailable.

Definitions:

Tender: AtenderisasubmissioninwritingbyavendorandindicatingpriceandtermsofprovisionofGoodsandServicesusingtheprescribedformat.

Quotation: Aquotationisastatementofprice,termsandadescriptionofGoodsandServicesofferedbyavendorinresponsetoaninquiry.

Solesource: Asolesourceisonevendoronly,normallythemanufactureroftheitem.

Proposal: Aproposalisasubmission,inwritingwhichoutlinesasolution,includingaproposedmethodandmeansofachievingadesiredgoal.

ExpressionofInterest: AvendorexpressesinterestinenteringintobusinesswiththeRosslandTrailCountryClub.

StatementofCapability: Avendorstatesthefirmhasabilities,skillsandexpertisetoperformthescopeofwork.

Responsibility: TheDirectorofGolfoftheRosslandTrailCountryClubhastheresponsibilityfortenderingofallgoodsandservices.

Bidsshallbesolicitedandobtainedwithinthefollowinglimitations:

a) Upto$3,500byverbalquotationordirectpurchase.

b) From$3,501to$7,500throughaminimumoftwo(2)writtenquotations,documentedbytheDepartmentHeadandsubmittedtotheDirectorofGolfforapproval

c) From$7,501to$25,000throughaminimumofthree(3)writtenquotationsdocumentedbytheDepartmentHeadandsubmittedtotheDirectorofGolfforapproval

d) Greaterthan$25,000bymeansofaformaltender/requestforproposal(RFP)administeredbytheDirectorofGolfandapprovedbytheBoardofDirectors

Whilepriceisthegeneraloverridingconsiderationinthetenderingprocess,thelowestoranybidmaynotnecessarilybeselected.

14

SECTION: Administration DateEstablished:February23,2010SUBSECTION: Volunteers DateRevised:PolicyNo: A7 DateReviewed:2015-02-24VolunteersplayasignificantroleattheRosslandTrailCountryClubanditisthroughtheircontinuedeffortssincethefoundingoftheClubthatweenjoythetremendousfacilitythatwehavetoday.WhiletheClubrecognizesthevalueandeffortsofitsvolunteers,itisinthebestinterestofthemembervolunteerandtheClubthatthereisaclearunderstandingofthoseareasaddressedbelow.

ReimbursementofExpenses:

Whilevolunteersarenotpaidfortheworktheyperform,theClubwillpayforthefollowingout-of-pocketexpensesthatavolunteermayincurwhenassistingtheClub.

1. Anysuppliesormaterialsforanapprovedprojectthatwaspurchasedandpaidforpersonallybythevolunteer.

2. Mileageexceeding50kilometersbutexcludingmileagetoandfromthegolfcourse.Mileageshallbepaidatarateof$.40perkilometer.Intheeventthattravelexceeding50kilometersisrequired,thevolunteershallprovideadvancenoticetotheDirectorofGolf

3. ShouldavolunteerberequestedtotravelonbehalfoftheClubandanovernightstayisrequired,themembershallbereimbursedforhis/hermealsandaccommodationstoamaximumof$150.00perdiem.

4. IntheeventthatavolunteerdamagesapersonaltoolwhileworkingfortheClubatthecourse,theClubshallrepairorreplacethetool.Thisexcludesanydamagetoamember’smotorvehiclewhiletravellingtoandfromthegolfcourse.

Reimbursementforanyoftheaboveexpensesshallbepaidbychequeonly.Paymenttothevolunteershallbepaiduponreceiptofasignedexpenseformtogetherwithreceipts.

Golfingprivilegesshallnotbeexchangedinlieuofanyapprovedreimbursementofpersonalexpenses.

PurchasesbyaVolunteer:

WhilevolunteersfromtimetotimedomakedirectpurchasesonbehalfoftheClub,suchpurchasesrequiretheapprovalandapurchaseorderfromtheDirectorofGolf.Inaddition,avolunteermakinganysuchpurchasesmustprinttheirnameandsigntheinvoice.IntheeventthatavolunteerisobtainingquotationsforgoodsorservicesonbehalfoftheClub,thevolunteershallsubmittheinformationtotheDirectorofGolf.Undernocircumstancesshallthevolunteerenterintoanyagreement,signedorverbalthatwouldcommittheRosslandTrailCountryClubtothepurchaseofanygoodsorservices.

15

SECTION: Administration DateEstablished:February23,2010SUBSECTION: MemorialDonations DateRevised:2015-02-24PolicyNo: A8 DateReviewed:2015-02-24TheRosslandTrailCountryClubwillacceptdonationsfromindividualsandfamiliesinmemoryofadeceasedmemberoftheRosslandTrailCountryClub.Memorialdonationsmaybeinthefollowingforms:

1. GazeboPlaque:Aplaquemaybemountedinthegazebolocatedonthedrivingrange.Themaximumsizepermittedis3.5”X10”.Theindividualmakingthedonationisresponsibleforthecostoftheplaqueplus$25.00,whichwillgototheRosslandTrailCountryClubJuniorprogram.TheRosslandTrailCountryClubshallberesponsibleformountingtheplaque.

2. Benches:Thedonationofabenchshallbelocatedononeoftheteeboxesonthegolf

course.Thelocationofthebenchshallbeatthediscretionofthecoursesuperintendent,howevereveryeffortwillbemadetolocatethebenchwhererequestedbythedonor.ThebenchmustcomplywiththestandardsandstylesetbytheBoard.Thedonorisresponsibleforthecostofthebenchandanyplaquethatmaybemountedinmemoryofthedeceased.TheRosslandTrailCountryClubshallberesponsiblefortheongoingmaintenanceofthebench.ReplacementofthebenchwhenrequiredshallbebytheRosslandTrailCountryClubsubjecttofinances.Intheeventthatthebenchisnotreplacedimmediately,theplaqueshallbereturnedtothedonorormountedinthegazebountilsuchtimeasthebenchhasbeenreplaced.

3. Tree:Thedonationofatreeshallbeplantedonthegolfcourse.Intheeventthatthe

treecannotbeplantedinalocationrequestedbythedonor,thecoursesuperintendentwillprovidethedonorwithotheroptionsfromwhichtochoosefrom.Inadditiontolocation,thespeciesoftreemustbechosenfromaselectiondeterminedbythecoursesuperintendent.Ifrequested,aplaquenotexceeding3”X8”maybeimbeddedintoacementslablocatednearthebaseofthetree.Thedonorisresponsibleforthecostofthetreeandplaque.TheRosslandTrailCountryClubshallberesponsibleforpouringtherequiredconcreteaswellasplantingandmaintainingthetree.

TheBoardofDirectorswillconsiderotherformsofdonationsuponreceiptofawrittenrequestbythedonor.Otherdonationscouldincludebutarenotlimitedtosuchthingsasflowerbeds,furnishingsandequipment.EligibleEmployeesinclude:

16

SECTION: Adminstration DateEstablished:2013-01-29SUBSECTION: LayoffPolicy DateRevised:PolicyNo: A9 DateReviewed:2015-02-24ThepurposeofthispolicyistodefineBirchbankGolf’sprocedureforalayoffofanemployee,whenthelayoffisnotpartoftheendofthegolfseason.WhenalayoffofaBirchbankemployeeisrequired,theemployee’sManagermustscheduleameetingwiththeemployee.Whenmeetingwiththeemployee,theManagershall:

• maintainconfidentiality• speaktotheemployeeinaprivateplace• getrighttothepoint• recognizetheemployee’scontributiontoBirchbankGolf• brieflyandtruthfullyexplainthereasonforthelayoff• listentotheemployee• allowhimorhertorespond• restatetheinformationifnecessary• confirmthedateoflayoff• listenwithoutbeingdefensive• beavailabletoaddresstheemployee’sconcernsaboutthelayoff• honourtheemployee’spersonalspace

Duringthemeetingwiththeemployee,theManagerwillnot:

• engageinpersonalsmalltalk• allowthemeetingtobeinterrupted• usehumor• defend,justify,orargueaboutthedecision• identifyotherswhoarebeinglaidoff• makecomparisonsbetweentheemployees• trytominimizethesituation• personalizetheemployee’sresponse• promiseanythingheorshecannotdeliver.

Followingthemeetingwiththeemployee,itisimportanttheManagermakeanoteofthemeetingandfileitintheemployee’sfile.TheManagershouldalsosendanemailtotheotherManagerstoinformthemofthelayoff.

17

SECTION: Membership DateEstablished:February23,2010SUBSECTION: Classifications DateRevised:2015-02-24PolicyNo: B1 DateReviewed:2015-02-24ADULTSINGLE:Amaleorfemaleovertheageof23byOctober31stofthecurrentseason.

ADULTCOUPLE:Twofullpayingadultslawfullymarriedorhavingacommonresidenceforaperiodofatleasttwoyears,asdefinedintheBritishColumbiaFamilyRelationsAct.

FAMILY:Parent/sandtheirchildren18yearsofageorunderandresidinginthesamehousehold.Childrenovertheageof18qualifyprovidedthattheyareastudent(asdefinedbelow)andresideinthesamehouseholdwhennotattendingschool.

JUNIOR:Ayouthwhoisaminimumof6yearsofageandunder19yearsofagebyOctober31stofthecurrentseasoniseligibleforjuniorstatus.Noyouthundertheageof12ispermittedonthecourseunlessaccompaniedbyagolferwhois19yearsofageorolder.

STUDENT:Anindividualwhoisbetweentheagesof19and25byOctober31stofthecurrentseasonwhoisenrolledinandattendingafull-timesecondaryorpostsecondaryeducationprogramintheschoolyearpriortothestartofthegolfseason.Proofofenrolmentmustaccompanytheapplicationpriortocommencementofplay.

1. Full-timeisdefinedasaneducationalcourseloadof4coursesforaminimumofsixmonths.On-lineorcorrespondencecoursesdonotqualify.2. Proofofenrolmentrequiresavalidstudentcard,aletterfromtheRecordsDepartmentoftheschoolstatingcoursestakenanddates,orapaidtuitionreceiptshowingcoursestakenanddates.

INTERMEDIATE:Amaleorfemalebetweentheagesof20and29byOctober31stofthecurrentseason.NEWMEMBERAnadultwhohasneverbeenamemberORhasnotbeenamemberofRTCC-BirchbankGolffor3years.CORPORATE:Availabletobusinessowners–fulldetailsofbenefitsforCorporateMembershipareavailablefromtheDirectorofGolf.

18

SECTION: Membership DateEstablished:February23,2010SUBSECTION: MembershipDues DateRevised:2015-02-24PolicyNo: B2 DateReviewed:2015-02-24MembershipduesaresetbytheBoardofDirectorspriortoSeptember30eachyear.TheduesstructureisdevelopedwithanEarlyBirdrateandaRegularSeasonrate.TheEarlyBirdratesareapplicableuntilOctober31ofthecurrentyear.RegularSeasonratesareapplicableforallmembershipsregisteredstartingNovember1ofthecurrentyear.ToreceivetheEarlyBirdrate,theregistrationmustbecompletedbyOctober31ofthecurrentyear.PREAUTHORIZEDDEBITAnnualduesmaybepaidbypre-authorizeddebitsforEarlyBirdMembershipsineither6or10monthlypayments.Both6and10monthpaymentswillstartonNovember1andcontinueonthefirstofeachmonthuntileitherApril1(6monthplan)orAugust1(10monthplan).Regularseasonmembershipsmayuse6pre-authorizeddebitsstartingApril1andwillcontinueuntilSept.1.MembershipspurchasedApril1-30,willbecharged2paymentsinApril(atthetimeofregistration)andthensinglepaymentsinMaythroughAugust.MembershipspurchasedMay1-30,willbecharged3paymentsinMay(atthetimeofregistration)andthensinglepaymentsJunethroughAugust.MembershipspurchasedafterMay30willnotbeeligibleforanypre-authorizeddebitpayments.Membershipduesarenon-refundableaftertheopeningdayoftheseasonpaidfor.NSFCHEQUES:Intheeventthatamembershipduespaymentmadebychequeisreturnedfornon-sufficientfunds,amember’splayingprivilegesshallberevokedifthepaymentisnotmadewithin10daysofbeingnotified.AllNSFchequesaresubjecttoa$25.00fee.INITIATIONFEES(Note:Currentlybeingwaivedforallnewmembers)Allnewmembersaresubjecttoaonetime$500non-refundableinitiationfee.Aone-timepaymentoftheinitiationfeeispreferred;howeverpaymentmaybemadewithpostdatedchequesprovidedthatfullpaymenthasbeenreceivednolaterthanOctober31stofthecurrentseason.Initiationfeesdonotapplytojuniorsorstudentmembers.

19

SECTION: Membership DateEstablished:February23,2010SUBSECTION: Employees DateRevised:2015-02-24PolicyNo: B3 DateReviewed:2015-02-24Thefollowingpolicyappliestoallnon-managementemployeesofthegroundscrew,proshopandclubhouserestaurant.

1. AllRTCCemployeesshallreceivecomplimentarygolfwhileemployedbytheClub.2. Atthebeginningofeachseasonpriortoallemployeesbeingrecalled,confirmationof

employmentmustbeobtainedfromtheappropriatedepartmentmanagerbeforegolfingprivilegesareineffect.Forthepurposeofthispolicythegroundscrewemployeesareconsideredcontinuingemployeesandthereforedonotrequireconfirmationofemployment.

3. EmployeesoftheRosslandTrailCountryClubdonothavevotingprivileges.4. Employeeswillbegivenaccesstothehandicapcomputer.5. Employeesmaybookteetimesthreedaysinadvance,asperthestandardteetime

bookingpolicy,withtheexceptionofweekendplayandholidays.Forweekendsandholidayteetimebookings,theemployeesmaybooktwodaysinadvancebutonlyafter2:00pmoncethegeneralmembershiphashadanopportunitytobooktheirteetimes.

6. Employeesmaynotbookteetimesforothers.7. Employeesmayonlybookoneteetimepercall.8. Pullcartsareavailabletoemployeesatnocostandpowercartswillbeavailableto

employeesata$10charge,subjecttoavailability.9. Employeeswishingtousepowercartsduringtournamentsaresubjecttothestandard

proshoprates.10. Rentalclubsareavailabletoemployeesatadiscountedrateof$10.00,subjectto

availability.11. Privatepowercartstorageandlockersareavailabletoemployeeswithnodiscount.

20

SECTION: Membership DateEstablished:February23,2010SUBSECTION: MembershipDues’DeferralFee DateRevised:2015-08-30PolicyNo: B4 DateReviewed:2016-08-30 Annualmembershipduesarenon-refundable.Inordertoreceiveacreditforillness,injuryordeathamembermustpayaDeferralFeeprovidedbytheClubatthetimetheypaytheirmembershipdues.

DEFERRALFEECOVERAGE

Inconsiderationofthefeepaidandsubjecttotheterms,exclusions,conditionsandlimitationstheRosslandTrailCountryClubagreesasfollows:

CONDITIONS

Intheeventofillnessorinjuryofthemember,theRosslandTrailCountryClubwillprovideacredittowardsthenextseason’smembershipduesandpowercartlease,subjecttothefollowingconditions:

1. Themembermusthavebeendisabledduetoanillnessorinjuryforaperiodof60consecutivedays

2. NoticeofclaimforinjuryorillnessmustbegiventotheAdministrationOfficewithin30daysoftheinjuryorillness.

3. Arequestforacreditmustbemadeinwritingandbeaccompaniedbyaletterfromhis/herdoctorstatingthemember’sinabilitytogolf

DEATHOFAMEMBER

Uponthedeathofonepartnerofamembershipcouple,themembershipfeecreditshallbetransferredandappliedtothesurvivingpartner’smembershipfeesforthenextseason.IntheeventofdeathofanAdultSingle,Junior,StudentorIntermediatemember,themembershipcreditmaybetransferredtoanexistingmemberoftheRosslandTrailCountryClub,orifrequestedbytheestateacashrefundshallbegiven.InthecaseofdeathofanadultmemberofaFamilymembership,themembershipfeecreditshallbeappliedtothesurvivingpartner.IntheeventthatthesurvivingpartnerofaCoupleorFamilymembershipchoosesnottogolfthefollowingyear,acashrefundwillbegiven.

EXCLUSIONS:

1. Acreditformembershipduesdoesnotapplyforinjuries,illnessesordeathoccurringafterAugust31stofthecurrentseason.

2. Acreditformembershipduesforinjuries,illnessesordeathonlyappliestotheadultmembersofaFamilymembership.

MEMBERSHIPFEECREDITCALCULATION/CLAIMSETTLEMENT

Forthepurposeofcalculatingthemembershipcreditintheeventofaclaim,thegolfseasonisdeemedstartfromtheearlierof:thedatethecourseopensorApril1st,throughtotheseasonendonOctober31st.Theamountofthemembershipcreditshallbethenumberofdaysthememberwasunabletogolfduetoillness,injuryordeathtimestheperdiemrateshownabove.Asstatedabove,annualmembershipduesarenotrefundableandsincetheDeferralFeedoesnotprovidearefundformembershipdues,thecreditwillnotincludetaxpaidonthemembershipdues.

21

SECTION: Membership DateEstablished:February23,2010SUBSECTION: PrivatePowerCartStorage DateRevised:PolicyNo: B5 DateReviewed:2015-02-24

Allregisteredownersofagolfcartwhoareutilizingthecartstoragefacilitiesmustbemembersingoodstanding(amemberhavingpaidtheirannualmembershipduesforthecurrentseason)oftheRosslandTrailCountryClub.Storageareasarerentedonanannualbasis.

1. TrackageandstoragefeeratesshallbesetannuallybytheBoardofDirectors.2. ConfirmationofrenewalforcartstoragemustbemadenolaterthanMarch31stofthecurrent

season.PaymentinfullofboththestorageandtrackagefeesmustbemadenolaterthanMay1stofthecurrentgolfseason.

3. Ifamemberisunabletojoinduetoillnessorinjurythemembermayretainthestallforaperiodofone(1)yearuponpaymentoftheannualstoragefee.

4. Powercartstorageisissuedtothemembersnotthecart,thereforeshouldthemembersrelinquishtheircartstoragespace,thespaceshallbereallocatedaccordingtotheClub’swaitinglist.Aregisteredownerofacartmaytransferhisorherstoragespacetoanimmediatefamilymemberonly;howeveronlyone(1)suchtransferispermittedandislimitedtothosemembersnamedonastorageleaseagreementasofMarch31,2010.Forthepurposeofthispolicy,immediatefamilyisdefinedaswife,husband,sonordaughter.

5. Useoftheprivatepowercartislimitedtothetwomemberswhosenamesareonfileintheadministrationoffice.

6. Ifaprivatepowercartisusedbyanyoneotherthanthetworegisteredowners,thepersonusingthecartshallbesubjecttoa$15.00trackagefee.Shouldtheindividualchoosenottopaythetrackagefee,thetrackagefeeshallbechargedtotheregisteredowner/s..Undernocircumstancesshallanypersonundertheageof16operateapowercart.

7. Ifthetwomembersnamedarenotplayingtogether,thesecondseatmaybeusedbyanothergolferatnocharge.

8. DuetothelimitednumberofstoragestallswithaccesstoelectricaloutletstheClubcannotguaranteeastallforamemberwhoconvertsfromgastoelectric.

9. Duetothelimitednumberofstalls(88),awaitinglistwillbemaintainedintheadministrationofficeandthefirstpersononthelistwillbegiventhefirstrightofrefusal.Intheeventthatthememberdoesnottakethenextavailablestall,themembershallbeplacedatthebottomofthewaitinglist.

10. Theregisteredowner/sagreesandwarrants:

a) Thatonlytheregisteredownerswilloperatethepowercart.b) Thatunderthisagreementtheleaseholderwilloperateanypowercartintheirpossessionor

controlinasafemanner,withconsiderationforthegolfcourseandothergolfers,subjecttotheregulationsestablishedbytheClubandenforcedbyMarshalsdulyappointedbytheClub.

11. Whereamemberisonthewaitinglisthasanelectriccartandastallbecomesavailablewithoutaccesstoanelectricaloutlet,theClubwillattempttomoveothercartstoaccommodate,howeverifunsuccessful,thenextpersononthewaitinglistwithagaspoweredcartwillbegiventhestall.

12. TheRosslandTrailCountryClubisnotresponsiblefortheftordamageofthepowercartorofanypersonalbelongingsthatmaybestoredinthestoragestall.

13. TheRosslandTrailCountryClubisnotresponsibleforpropertydamageorpersonalinjury(includingdeath)thatanypersonmaysustainasaresultofanyactivityconnectedwiththeoperationofapowercart.

14. NophysicalalterationsmaybemadetoastoragestallwithoutpriorapprovalfromtheBoardofDirectors.

15. Storageofgasolineoroilinthestorageareaisprohibited.16. APowerCartStorageandTrackageAgreementmustbesignedbyeachoftheregisteredowners.17. Operatorsofapowercartmustbe16yearsofageorolder18. IntheeventofanybreachofthisAgreementbytheleaseholder,theClubmaycancelthis

Agreementwithanoticetotheleaseholderandarefundofthepro-ratedleaseratetotheleaseholder.

22

PRIVATEPOWERCARTSTORAGE&TRACKAGEAGREEMENT

NameofRegisteredOwnersLastName: FirstName: LastName: FirstName: PowerCartInformationYear: Make Color Gas Electric StorageStallNo: I/Wetheundersignedherebyagreetothefollowingtermsandconditionsofthisagreement;

1. Powercartstorageisissuedtothemembersnotthecart,thereforeshouldthemembersrelinquishtheircartstoragespace,thespaceshallbereallocatedaccordingtotheClub’swaitinglist.Aregisteredownerofacartmaytransferhisorherstoragespacetoanimmediatefamilymemberonly;howeveronlyone(1)suchtransferispermittedandlimitedtothosemembersnamedonastorageleaseagreementasofMarch31,2010.Forthepurposeofthispolicy,immediatefamilyisdefinedaswife,husband,sonordaughter.

2. ConfirmationofrenewalforcartstoragemustbemadenolaterthanMarch31stofthecurrentgolfseason.PaymentinfullofboththestorageandtrackagefeesmustbemadenolaterthanMay1stofthecurrentgolfseason.

3. Useoftheprivatepowercartisnormallylimitedtothetwomemberswhosenamesareonfileintheadministrationoffice.

4. Theregisteredowner/sagreesandwarrants:

a. Thatonlytheregisteredownerswilloperatethepowercart.b. Thattheregisteredowner/sunderthisAgreementwilloperateanypowercartintheirpossessionorcontrolin

asafemanner,withconsiderationforthegolfcourseandothergolfers,subjecttotheregulationsestablishedbytheClubandenforcedbystafforMarshalsdulyappointedbytheClub.

5. Intheeventthataprivatepowercartisusedbyanyoneotherthantheregisteredowners,thatpersonissubjecttoa$15.00trackagefee.Shouldtheindividualchoosenottopaythetrackagefee,eachoftheregisteredownersnamedaboveshallbechargedatrackagefeeof$7.50.Undernocircumstancesshallanypersonundertheageof16operateapowercart.

6. TheRosslandTrailCountryClubisnotresponsiblefortheftordamageofthepowercartorofanypersonalbelongingsthatmaybestoredinthestoragestall.

7. TheRosslandTrailCountryClubisnotresponsibleforanypropertydamageorpersonalinjury(includingdeath)thatanypersonmaysustainasaresultofanyactivityconnectedwiththeoperationofapowercart.

8. NophysicalalterationsmaybemadetoastoragestallwithoutpriorapprovalfromtheBoardofDirectors.9. Memberschangingfromagaspoweredcarttoanelectriccartmustnotifytheadministrationofficeofthechange.

Duetothelimitednumberofelectricaloutlets,theClubcannotguaranteeastoragestallwithanelectricaloutlet.Memberschangingtoelectricwillbesubjecttotheelectricpowercartstoragerate.

10. Nooilorgasmaybestoredinthecartstoragefacilities.11. Thepowercartmustbeingoodworkingcondition.TheBoardofDirectorsreservestherighttodisallowtheuseof

thepowercartifitisdeemeddetrimentaltothecourse,theenvironment,theenjoymentandpleasureofothergolfersortheimageofthecourse.

12. Ifstoragespaceisrelinquishedduringtheseason,apro-ratedrefundshallbeissued.NorefundsshallissuedwhenastoragespaceisrelinquishedafterAugust31st,unlessthestoragestallistakenatthattimebyamemberonthewaitinglist.Inthiscaseapro-ratedrefundwillbeissued.

13. IntheeventofanybreachofthisAgreement,theClubmaycancelthisAgreementwithanoticetotheleaseholderandarefundofthepro-ratedleaseratetotheleaseholder.

Signedthis__________Dayof__________________________20__________________________________________________ ____________________________________RegisteredOwner RegisteredOwner

23

SECTION: Membership DateEstablished:February23,2010SUBSECTION: AnnualPowerCartLease DateRevised:PolicyNo: B6 DateReviewed:2015-02-24TheRosslandTrailCountryClubofferstheirmemberstheopportunitytoleaseapowercartonaseasonalbasis.Bothafive(5)dayandseven(7)dayleaseareavailable.Apowercartleaseshallhaveamaximumoftwo(2)lesseesperpowercartandbothshallbenamedonthePowerCartLeaseAgreement.ThetermoftheleaseshallbefromApril1sttoOctober31st.Thefollowingconditionsshallapply:

1. PaymentofpowercartleasemustbepaidinfullbyApril30thofeachseason.

2. Five(5)dayleasesshallbefromMondaytoFridayonly.Afive(5)daypowercartleaseholderwhomaywanttooccasionallyplayonaweekend,shallpayadiscountedrateof$15.00.

3. TheClubshallprovidetheleaseholderswiththeuseofapowercartforoneroundofplayperday.

4. Fortournamentplay,powercartreservationisrequired.Thepowercartswillbeallocatedtotournamentparticipants,includingleaseholders,onafirstcome-firstservedbasis.Theleaseholder,uponreservationfortournamentplay,isentitledtooneseatwiththeClubtoallocatetheotherseat

5. Theleaseholderagreesandwarrants:

a. thatonlytheleaseholderswilloperateapowercartinthepossessionorcontroloftheleaseholderunderthisagreement:

b. thattheleaseholdersunderthisAgreementwilloperateanypowercartintheirpossessionorcontrolinasafemanner,withconsiderationforthegolfcourse,andothergolfers,subjecttotheregulationsestablishedbytheClubandenforcedbyMarshalsdulyappointedbytheClub.

c. ThattheleaseholdersshallimmediatelyreportanydamagestotheProShop

6. IntheeventofanybreachofthisAgreementbytheleaseholder,theClubmaycancelthisAgreementwithanoticetotheleaseholderandarefundofthepro-ratedleaseratetotheleaseholder.

7. Theleaseholdersacknowledgethattherearecertainrisksofphysicalinjuryanddamagetopersonalpropertybyoperationofthepowercarts.Thereforetheleaseholdersagreetoassumeallriskofanyinjurytopersonorproperty,includingdeath,orforlossoftimeorotherlossordamagewhichtheCluboranyotherpersonmaysustain,asaresultofanyactivityconnectedwiththeleaseholder’soperationofapowercart,pursuanttothisAgreement.Further,theleaseholdersagreetowaiveandrelinquishallclaimsofinjurytopersonorproperty,includingdeath,orforlossoftimeorotherlossordamage,theleaseholdersmayhaveagainsttheCluborgolfcartowner,theirofficers,agents,andemployees,holdingthemharmlessandindemnifyingthemfromallsuchdamagesthatmayariseasaresultofoperatingapowercartpursuanttothisleaseagreement.TheleaseholdersfurtheragreetopayorreimbursetheClubforallchargesincidentaltoallbreakageanddamage,otherthanordinarywearandtear,topowercartsduringthetermhereof.

8. Intheeventthatamemberwishestoleaseapowercartaftertheseasonhascommenced,theleaserateshallbe100%oftheannualrateuptoJuly31st.AfterJuly31sttheleaserateshallbepro-ratedonadailybasistoOctober31st.

9. Anymemberwhohaspaidpowercartrentalonadailybasisandthenchoosestoenterapowercart

leaseagreementshallbecreditedforthosetimesrenteduponpresentationofreceipts.

24

POWERCARTLEASEAGREEMENT(5and7DayLeases)

TheRosslandTrailCountryClub(the“Club”)agreestoprovide___________________(the“leaseholders”)theuseofapowercartforthetermofthisagreement(April1sttoOctober31st)inconsiderationofpaymentbytheleaseholderoftheClub’sprescribedleaserateandsubjecttothefollowingconditions:1. TheAgreementshallbefromthestartofthecurrentseasontotheendofthecurrentseason.5DayLeases

arefromMondaytoFridayonlyduringthecurrentseason.Afive(5)daypowercartleaseholderwhomaywanttoplayoccasionallyonaweekendshallpayadiscountedrateof$15.00.

2. TheClubwillprovidetheleaseholderstheuseofapowercartforoneroundofplayperday.3. Powercartavailabilitywillbeguaranteedprovidedthattheleaseholderreservestheuseofthecartwiththe

Professionalshopwhenarrangingateetimereservation.Thisreservationmustbemadeaminimumoftwodaysinadvanceoftheteetime.

4. Fortournamentplay,powercartreservationisrequired.Thepowercartswillbeallocatedtotournament

participants,includingleaseholders,onafirstcome-firstservebasis.Theleaseholder,uponreservationfortournamentplay,isentitledtooneseatwiththeClubtoallocatetheotherseat.

5. Theleaseholderagreesandwarrants:

a. thatonlytheleaseholders(ifapplicable)willoperateapowercartinthepossessionorcontroloftheleaseholderunderthisagreement:

b. thattheleaseholders(ifapplicable)willoperateanypowercartinhispossessionorcontrolunderthisAgreementinasafemanner,withconsiderationforgolfcourseandothergolfers,subjecttotheregulationsestablishedbytheClubandenforcedbyMarshalsdulyappointedbytheClub.

c. ThattheleaseholdersshallimmediatelyreportanydamagestotheProShop6. IntheeventofanybreachofthisAgreementbytheleaseholder,theClubmaycancelthisAgreementwitha

noticetotheleaseholderandarefundofthepro-ratedleaseratetotheleaseholder.7. thattheregisteredownersunderthisAgreementwilloperateanypowercartintheirpossessionorcontrol

inasafemanner,withconsiderationforthegolfcourse,andothergolfers,subjecttotheregulationsestablishedbytheClubandenforcedbyMarshalsdulyappointedbytheClub.

8. Theleaseholdersacknowledgethattherearecertainrisksofphysicalinjuryanddamagetopersonal

propertybyoperationofthepowercarts.Thereforetheleaseholdersagreetoassumeallriskofanyinjurytopersonorproperty,includingdeath,orforlossoftimeorotherlossordamagewhichtheCluboranyotherpersonmaysustain,asaresultofanyactivityconnectedwiththeleaseholder’soperationofapowercartpursuanttothisAgreement.Further,theleaseholdersagreetowaiveandrelinquishallclaimsofinjurytopersonorproperty,includingdeath,orforlossoftimeorotherlossordamage,theleaseholdersmayhaveagainsttheCluborgolfcartowner,theirofficers,agents,andemployees,holdingthemharmlessandindemnifyingthemfromallsuchdamagesthatmayariseasaresultofoperatingapowercartpursuanttothisleaseagreement.TheleaseholdersfurtheragreetopayorreimbursetheClubforallchargesrelatingtoanybreakageanddamage,otherthanordinarywearandtear,topowercartsduringthetermhereof.

Signedthis____________dayof______________________,20___LeaseholderSignature:____________________________RTCCAuthorizedSignatory:_______________________LeaseholderSignature:____________________________

25

SECTION: Membership DateEstablished:February23,2010SUBSECTION: LockerRentals DateRevised: PolicyNo: B7 DateReviewed:2015-02-24Men’sandLadies’lockersareavailableonlytothosememberswhohavepaidtheirannualmembershipduesforthecurrentgolfseason.AlllockersaresubjecttoanannualrentalfeeassetbytheBoardofDirectors.Intheeventthatamemberdoesnotpayhis/herannualmembershipduesasaresultofaninjuryoranillness,themembermayretainhis/herlockerforaperiodofoneyear.Theannualrentalfeehowever,muststillbepaid.Duetothelimitednumberoflockers,onlyonelockerrentalispermittedpermember.Intheeventthatnolockersareavailable,thosewantingalockerwillbeplacedonawaitinglist.Thefirstpersononthewaitinglistshallbegiventhefirstrightofrefusal.Shouldthememberrefusethisright,he/shewillbeplacedatthebottomofthewaitinglist.AlllockerrentalsmustbepaidnolaterthanApril30ofthecurrentgolfseason.Lockerrentalsarenon-transferable.Intheeventthatamemberchoosesnottorenewhis/herlockerrental,thenextpersononthewaitinglistwillbeissuedthelocker.TheRosslandTrailCountryClubisnotresponsiblefortheftordamagetoanycontentsthatmaybestoredinthelockers.

26

SECTION: Membership DateEstablished:February23,2010SUBSECTION: ChargingPrivileges DateRevised:May31,2011PolicyNo: B8 DateReviewed:2015-02-24TheRosslandTrailCountryClubrecognizestheimportanceoftheirmembersutilizingtheProShopandClubhouseRestaurant.MemberspatronizingourfacilitiesassistgreatlyinthefinancialwellbeingoftheClub.ToencourageourmemberstopurchasegoodsandservicesfromtheClub,chargingprivilegesaregrantedtoadultandintermediatemembersunderthefollowingtermsandconditions:

1. Chargingprivilegesareforadultandintermediatemembersonlyandmaybeusedforboththeproshopandclubhouserestaurant.

2. Accountsarepayablenolaterthanthelastdayofthemonthfollowingthemonthinwhichthepurchasewasmade(e.g.ItemorservicepurchasedonApril15thmustbepaidnolaterthanMay31st)

3. Intheeventthatanaccountisnotpaidinfullbytheduedate,themember’screditcardshallbechargedfortheoutstandingbalance.

4. Intheeventthatacreditcardchargeisdeclined,themembershalllosetheirchargingprivilegesuntilsuchtimeastheoutstandingbalancehasbeenpaidinfull.

5. Intheeventthatanaccountisinarrearsformorethan180daysthemember’sgolfingprivilegesmaybesuspendeduntilsuchtimeastheaccounthasbeenpaidinfulloramutuallyagreeduponpaymentplanhasbeendevelopedwiththeDirectorofGolf.

6. Creditbalancesmaynotbeappliedtomembershipdues,privatecartstorageandtracking,lockers,drivingrangefeesandpassesandpowercartrentals.

7. AllaccountsmustbepaidinfullnolaterthanOctober31stofthecurrentyear,whichistheClub’sfiscalyearend.AccountsmustbepaidbyOctober31stevenforproductsorservicesthatwerepurchasedinOctoberofthecurrentyear.

EmployeeChargingPrivilegesSeasonalemployeesoftheproshopandrestaurantshallbegrantedchargingprivileges,howeverthemaximumamountowingatanytimeshallnotexceed$250.00unlesspriorapprovalisobtainedfromtheDirectorofGolf.Employeesaresubjecttothesameconditionsasregularmembersastowhenaccountsmustbepaid.Intheeventofnon-paymentfortwoconsecutivemonthsorbyOctober31stofthecurrentyear,whichevercomesfirst,theoutstandingbalanceshallbedeductedfromemployee’spay.Priortoreceivingchargingprivileges,theemployeemustsignanauthorizationpermittingtheRosslandTrailCountryClubtodeductanyoutstandingbalancefromtheirpaycheque.

PERSONALCHEQUESPOLICY

• PersonalchequeswillnotbeacceptedfromanyoneotherthanamemberoftheRosslandTrailCountryClub.

• ChequesreturnedNSFwillbesubjecttoa$25.00NSFcharge.

27

SECTION: Membership DateEstablished:February23,2010SUBSECTION: ReciprocalAgreements DateRevised:PolicyNo: B9 DateReviewed:2015-02-24TheRosslandTrailCountryClubshallparticipateinreciprocalagreementswiththosegolfclubsthatwishtooffergreenfeesatadiscountedratetomembersoftheRosslandTrailCountryClub.Thefollowingconditionsshallapply:

1. Theamountofthediscountprovidedtootherclubmembersshallbeequaltothesameratesandconditionsasthereciprocatingclub

2. ThereciprocalrateshallbethepercentagediscountoffoftheRTCCregulargreenfeerate.

3. Reciprocalratesshallnotbeappliedtoanyotherdiscountorspecialofferincludingreducedratesfortournamentpracticerounds.

4. Amemberofaparticipatingclubmustpresenttheircurrentmembershipcardtotheproshop.

5. Membersarerequestedtobooktheirreciprocalteetimesinadvance.6. Reciprocalgreenfeeratesdonotapplytotournamentsorsocialclubfunctionsas

discountedgreenfeerateshavealreadybeenapplied.7. TheRosslandTrailCountryClubshallprovidecomplimentarygolfforDirectorswith

clubsofferingthesamebenefittoRosslandTrailCountryClubdirectors.8. Complimentarygolffordirectorsisonlyofferedoncetheparticipatingclubhasopened.9. Complimentarygolffordirectorsshallbelimitedtothreeroundsperyear.Theproshop

shallkeeparecordofcomplimentaryroundsissuedtothedirectorsofparticipatingclubs.

10. TheRosslandTrailCountryClubreservestherighttoamendoreliminatereciprocalbenefitsatanytime.

11. MembersoftheRosslandTrailCountryClubshallbenotifiedatthebeginningoftheseason,whichclubsareofferingdiscountedgreenfeerates.

28

SECTION: Membership DateEstablished:February23,2010SUBSECTION: FinancialAssistance DateRevised:2015-02-24PolicyNo: B10 DateReviewed:2015-02-24

TheRosslandTrailCountryClubmayprovidefinancialassistancetojuniormembersforthefollowingchampionshipevents.■BCJuniorBoys ■CanadianJuniorBoys■BCJuniorGirls ■CanadianJuniorGirls Financialassistanceshallbeintheamountof$150forProvincialChampionshipsand$300forCanadianChampionships.Inaddition,aRosslandTrailCountryClubgolfshirtshallbeprovidedatnocost.Financialassistanceissubjecttothefollowing:

• MustbeamemberingoodstandingoftheRosslandTrailCountryClub.• TherequestforfinancialassistancemustbemadeinwritingtotheBoardofDirectors.• TheindividualmusthavequalifiedbymakingtheZone1(Girls)orZone1WestTeam

(Boys)forthatparticularevent.InthecaseofaCanadianChampionshiptheindividualmusthavemadetheProvincialteam.

• Financialassistanceisnotprovidedwhenajuniormembertravelstoplayinaqualifyinground;however,shouldthejuniormemberplayinaqualifyingroundandqualifyinoneoftheabovenamedevents,financialassistanceshallthenbeprovided.

• ThetournamentmustbeoutsideoftheZone1Westarea.• Themembershouldwearanarticleofclothing(hat,shirtorjacket)displayingthe

RosslandTrailCountryClubnameand/orlogo.

Financialassistanceforanon-juniormemberwillbeconsideredbytheBoardofDirectorsonanindividualbasisfornationaleventsonly.

29

SECTION: TeeTimes DateEstablished:February23,2010SUBSECTION: AdvanceBooking DateRevised:June29,2010PolicyNo: C1 DateReviewed:2015-02-24

NONMEMBERS1. Greenfeeplayersmaybookatanytime.2. Greenfeebookingsshallbelimitedtofourperhour.3. Intheeventofagreenfeebookingof8ormoreandarequesttoplaybacktoback,theproshopshall

accommodatethegroupbuttheneliminatetheclosestunusedgreenfeeblockinordertoaccommodateourmembers.

4. Oncethemembershavehadanopportunitytobooktheirteetimesfourdaysinadvanceandthereareteetimesavailableoverandabovethefourperhourgreenfeeallocation,thesetimesshallthenbefilledwithgreenfeeplayers.

CALLINGFORTEETIMES1. Theproshopwilltakecallsforteetimesstartingat8:00aminthespringandfallandfrom7:00amduring

thesummermonths.2. Teetimeswillbetakenbytheproshopstaffataratioof3to1;threephone-instooneintheproshop

line-up.3. OnweekendsandholidaysduringthemonthsofAprilandOctoberashotgunstartformatmaybeutilized

inordertominimizeanyinconvenienceintheeventofweatherdelays(e.g.frost,fog).

FULLANDINTERMEDIATEMEMBERS1. Teetimesmaybebookedfourdaysinadvance.2. Memberswantingateetimepriorto11:00ammaycallstartingat7:00am(8:00amspringandfall)3. Memberswantingateetimeafter11:00ammaystartcallingfrom11:00amon.

Membersareonlypermittedtobookoneteetimepercallasperthestandardteetimebookingpolicy.

JUNIORANDSTUDENTMEMBERS:1. Juniorandstudentmembersmaybookfourdaysinadvancebutonlyafter2:00pmoncethefull

membershiphashadanopportunitytobooktheirteetimes.2. Juniormembersarenotpermittedtoplayonweekendsandholidaysuntilafter3:00pmunlesstheyare

playingwithanadult.Noyouthundertheageof12ispermittedonthecourseunlessaccompaniedbyagolfer19yearsofageorolder.

3. AtthediscretionoftheHeadProfessionalortheAssistantProfessional,playmaybepermittedduringslowtimeswithoutadultsupervisionprovidedthattheyouthshavedemonstratedareasonableskilllevelandanunderstandingofgolfetiquette.

BOARDOFDIRECTORS:InrecognitionoftheworkdoneonbehalfoftheClub,membersoftheBoardmaybookoneteetimeanytimeinadvanceprovidedthattheBoardmemberispartofthegroup.

EMPLOYEES:1. Employeesmaybookteetimesfourdaysinadvanceasperthestandardteetimebookingpolicywiththe

exceptionofweekendplayandholidays.2. Forweekendsandholidayteetimebookings,theemployeesmaybookfourdaysinadvancebutonlyafter

2:00pmoncethegeneralmembershiphashadanopportunitytobooktheirteetimes.3. Theemployeemustbepartofthegroup.

MULTIPLETEETIMES:Membersmaybookmultipleteetimesinadvance(outsidethestandardbookingpolicy)whentheyarebookingforgroupsofeightormoreandtheirroundisfollowedbydinnerattheClubhouseRestaurant.(ExcludingMen’sNight)

30

SECTION: TeeTimes DateEstablished:February23,2010SUBSECTION: MemberResponsibility DateRevised:PolicyNo: C2 DateReviewed:2015-02-24GENERAL

1. AllplayersmustregisterintheGolfShopinadvanceoftheirscheduledteetimes.2. Allplayersmuststartonthe#1teeunlesstheyhaveobtainedpermissionfromtheProShoptostarton

#10.3. Allnamesinthegroupshouldbeprovidedtotheproshop.4. Twosomesshallpairupwhenrequestedbyproshopstaff.5. Fivesomesarenotpermitted.(exceptionsseePolicyC4)

NOSHOWS:“NoShows”arecostlytotheClub.MembersmustadvisetheGolfShopofanycancellationssothatwemaymakethoseteetimesavailabletogreenfeeplayersorothermembers.Repeatoffenderscouldlosetheirbookingprivileges.

31

SECTION: TeeTimes DateEstablished:February23,2010SUBSECTION: ReservedMemberBlocks DateRevised:2015-03-26PolicyNo: C3 DateReviewed:2015-02-24

TheRosslandTrailCountryClubispredominantlyamembershipgolfclubwheremembershipduescontributesignificantlytotheClub’stotalrevenue.InrecognitionofthevalueofthemembershipoftheRosslandTrailCountryClub,blocksofteetimeshavebeenallocatedtothefollowingmemberclubs.DAYLADIES’CLUB–TuesdayMornings(2hourblock)BUSINESSLADIES–TuesdayAfternoons(11/2hourblock)MEN’SCLUB–Wednesdays(4hourblock)RETIREE’SCLUB–ThursdayMornings(3hourblock)

NOTE:Theactuallengthoftheblockedteetimemaychangedependingonthenumberofparticipants.

MEMBERCLUBSHOTGUNSTARTS:WhileitisgenerallyinthebestinterestoftheRosslandTrailCountryClubtoadheretoteetimeplayduringtheallocatedblocks,inordertomaximizegreenfeerevenue,theClubdoesrecognizethesocialelementofclubplay,whereshotgunstartsarefavoredinordertoprovidetheopportunityforasocialgatheringfollowingplay.TheClubalsorecognizesthepotentialforrevenuegenerationfortheClubhouserestaurantfollowingtheseevents.Duringthoseoccasionswhenashotgunstartisrequested,amodifiedshotgunformatshallbeutilizedforaminumum50playerstoavoidclosureofthecoursetoothermembersandgreenfeeplayers.Amodifiedshotguniswhengroupsarestartedon#1teeandworkbackwards.Thisallowsregularplaytotakeplaceaheadoftheshotgungroupandallowsregularplaytocommenceoncethelastgroupisoffthe#1teebox.Whenamodifiedshotgunisnotpracticalduetothehighnumberofparticipantsandaregularshotgunformatisrequired,openingswithintheshotgunwillbemadeavailabletomembersandgreenfeeplayers.Afullshotgunrequiresminimumof80players.AfinallistofentriesmustbeprovidedtotheDirectorofGolfaminimumof5dayspriortotheevent.AllschedulingofmemberclubeventsandformatsisdonebytheMatchCommitteeforsubmissiontotheBoardforapproval.

32

SECTION: TeeTimes DateEstablished:February23,2010SUBSECTION: Fivesomes DateRevised:PolicyNo: C4 DateReviewed:2015-02-24DuetothehighnumberofparticipantsfivesomesarepermittedonMen’sNight.IftheentirecourseisutilizedformemberClubeventsandisclosedtoanyotherplay,groupsoffivearepermitted.Groupsoffivearealsopermittedwhenasocialclubhasbookedandpaidfortheuseoftheentirecourseandthecourseisclosedtoregulargolfplay.Groupsoffivemayalsobepermittedwhenpracticeroundsarepartofamen’sorladies’tournament.Thiswillbeatthediscretionoftheproshopandwilldependonthedemandforteetimesforthepracticeroundaswellasforgeneralplay.TheDirectorofGolfmayalsoallowthelimiteduseofFivesomesattimesnototherwisecoveredinthispolicy.

33

SECTION: Tournaments DateEstablished:February23,2010SUBSECTION: MemberClubTournaments DateRevised:PolicyNo: D1 DateReviewed:June28,2011

Inadditiontotheeventsheldbymemberclubsontheirregularallocateddays,thefollowingarerecognizedannualClubsanctionedtournamentsoftheRosslandTrailCountryClub.

1. Men’sOpeningScramble(1DayEvent) 6. RTCCMixedOpen(2DayEvent)2. Ladies’EarlyBird(2DayEvent) 7. RTMen’sOpen(3DayEvent)3. Men’sClubChampionship*(2DayEvent) 8. KayBunaMemorial(2DayEvent) 4. Ladies’ClubChampionship*(2DayEvent) 9. RetireesClubChampionship(1DayEvent)5. RetireesInvitationalTournament(1DayEvent) 10.Men’sClosingScramble(1DayEvent) *(TheMen’sandLadies’ClubChampionshipsshallbothbeplayedonthesametwodaysuntilsuchtimeasthenumberofparticipantswarrantseparatedays)

TournamentFieldTheorganizingcommitteeshalladvisetheProShop5dayspriortothetournamentofthenumberofparticipants.Thiswillallowthegolfshoptoallocatetheappropriatenumberofteetimesforthetournamentandthentoimplementthestandardteetimebookingpolicyformembersandguestsnotparticipatinginthetournament.Ifthetournamentisutilizingashotgunformat,openspotsmaybeusedforregularmemberandgreenfeeplay.

TournamentGreenFeesandPrizesNotournamentgreenfeesshallbechargedfortheabovememberClubevents.Itisexpectedthatthemajorityofprizesand/orgiftsshallbepurchasedfromtheProShopastheRosslandTrailCountryClubisamajorsponsorofmostofthesetournaments.MerchandisediscountsaretobearrangedwiththeHeadProfessional.Allinventorypurchasedforaspecifictournamentmustbepaidinfull,thusnotleavingtheClubtoabsorbitemsthathavebeenbroughtinforaspecificevent.Theproshop,ifrequested,willattempttoselltheexcessinventoryandapplyacredittotheMemberClubaccountastheitemsaresold.TheRosslandTrailCountryClublogomustbeonallmailingsandpostersdistributedbythetournamentcommittee.

TournamentPowerCartRentalDuringmajorClubTournamentstheClub’spowercartsshallberentedfirst.IntheeventthatthereisashortageofClubownedpowercarts,members’cartsmaythenbeutilizedandtherevenuereceivedfromprivatepowercartrentalsshallbereturnedtotheowners’ofthecartorifrequestedacreditshallbeappliedtotheiraccount.

TournamentSponsorshipsIntheeventthatamemberclubispursuingsponsorsforitseventandwishestooffergolfpassesatRTCCaspartoftheirsponsorshippackage,thetournamentchairshallmaketherequesttotheDirectorofGolfpriortosolicitingsponsors.

TournamentWinnerAcknowledgementCongratulatorylettersformtheBoardofDirectorsshallbesenttotheoverallwinnersoftheMen’sandLadies’ClubChampionship,MixedOpen,RTOpenandtheSeniors’Invitational.

34

SECTION: Tournaments DateEstablished:February23,2010SUBSECTION: SocialClubs&CharityEvents DateRevised:PolicyNo: D2 DateReviewed:2015-02-24SincegroupeventscontributesignificantlytotheClub’sfinancesandhelpinmaintainingmembershipfeesaslowaspossible,theRosslandTrailCountryClubshallmakethecourseandrestaurantavailabletooutsidegroupssuchassocialclubsandcharitableorganizations.

CourseAvailability:

Whilethegolfcourseisavailableforgroupfunctionssevendaysaweek,everyeffortshallbemadebymanagementtoensurethatsocialorcharitablefunctionsdonotconflictwithLadies’Day,Men’sNightorRetirees’Day.ManagementwillmakeeveryefforttodirectgroupstobooktheirfunctionsonaMonday,Thursdayafternoon,Fridayorintheafternoonsonweekendsandholidays.

Intheeventthatagroupwishestobookasocialorcharitytournamentthatwouldconflictwithoneofthememberteetimeblocks,theDirectorofGolfshalladvisethememberclubchairpersonimmediately,inordertoreschedulethememberclubblocktoanotherdaythatweek.

GreenFeeRate:

Giventhenumberofcoursesintheareacompetingforthistypeofbusiness,thegreenfeeratesanddinnerpricesshallbeatthediscretionofmanagement;howeverundernocircumstancesshouldtheamountchargedbelessthanwhatwouldnormallybegeneratedduringthattimeframeonthatparticularday.

Ifthatbookingisforadaythatwouldconflictwithamemberclub,theminimumrateforgolfshallbe$2000andthegroupmustalsousetheRTCCrestaurantservicesfortheirdinnerreception.

RTCCMembersParticipatingInSocialorCharityFunctions

Whenateetimeformatisbookedbythegroup,anRTCCmemberisexemptfrompayinggreenfees;however,shouldashotgunformatbeusedthatrequiresclosureofthecourseforaperiodoftime(before&during)andaflatrateisrequired,itisthegroup’sdecisionastowhetherornottheywanttogiveanRTCCmemberareducedrate.

TournamentParticipantwithReciprocalPrivileges

ParticipantsofagroupfunctionwhoaremembersofotherclubsthathaveareciprocalagreementwiththeRosslandTrailCountryClubshallbechargedthereciprocalrateifateetimeformatisusedbythegroup.Associalfunctionsarealreadyatareducedrate,thereciprocalrateshallbethepercentagediscountofftheregulargreenfeerateorthetournamentdiscountrate,whicheveristhelesserofthetwo.Thereciprocaldiscountshallnotbeappliedtothetournamentdiscountrate.

Thereciprocalrateshallnotapplywhenashotgunformatisusedrequiringclosureofthecourseforaperiodoftime(before&during)andaflatrateischarged.

35

SECTION: Course DateEstablished:February23,2010SUBSECTION: BLUEFlagPolicy DateRevised:2016-01-26PolicyNo: E1 DateReviewed:2015-02-24TheRosslandTrailCountryClubBLUEFlagpolicyisintendedtoaddpleasuretothegameandtoprovideassistancetogolferswithinjuriesand/ordisabilitieswhileatthesametimeprotectingthecourse.ThesuppliedflagshallbeBlue&WhiteandshallremainthepropertyoftheClub.Whereverpossibleplayersshouldusecartpathsprovided.Playersshouldusecommonsenseandavoiddangerousspotssuchassteepmounds,nearwaterortraps.Inallcasesplayersmaynottakeapowercartcloserthan10feet(3meters)toanygreen.Thisyardageminimumiscriticalinordertoensureabetterplayingareaaroundgreensforeveryone.Powercartsarenotpermittedtopassbetweenthebunkerandthegreen.PlayersmustkeeppowercartsoffmoundingonfairwaybunkersPlayerswishingtouseaBLUEFlagmusthaveanotefromadoctorstatingthefactthatwalkingisdifficult.Fromtime-to-timeBLUEFlagRuleswillbesuspendedduetopoorweatherconditionsorexcessivewateronthecourse.ShouldplayerswithBLUEFlagswishtoplayonthosedays,theymustadheretothepowercartrulespostedforthatday,withnoexceptions.

36

SECTION: GolfCourse DateEstablished:February23,2010SUBSECTION: Opening/Closing/Delays DateRevised:June28,2011PolicyNo: E2 DateReviewed:2015-02-24

1. ThegolfcourseshallbeopenforplayatsuchtimeastheCourseSuperintendenthasdeemedthecoursesafeandreadyfortheutilizationofmowingequipment.

2. Playduringfrostconditionsorwhenthegroundisfrozenisnotpermitted.The

Superintendentorhis/herdesignatewilldetermineifplayistobedelayedandwhenplaymaycommence.

3. Playwillnotbepermittedduringfoggyconditions.Asageneralruleplaywillcommence

whenthenumberonegreenisvisiblefromtheGolfShopforanextendedperiodoftimeand/orclearanceisgivenbytheSuperintendentorhis/herdesignate

4. Theendoftheseasonshallbeatsuchtimeasthegroundbeginstofreezeanddaytime

temperaturesarenearfreezingorOctober31st,whichevercomesfirst.AtthediscretionoftheBoard,theclosingdatemayextendpastOctober31st.

37

SECTION: GolfCourse DateEstablished:February23,2010SUBSECTION: GeneralRules DateRevised:July26,2011PolicyNo: E3 DateReviewed:2015-02-24IntheinterestofallgolfersattheRosslandTrailCountryClub,thefollowingrulesarenecessaryinordertoprotectandpreservethequalityofmaintenanceofthegolfcourse,andinordertoensuretheenjoymentofthebestplayingconditionspossible.PULLCARTS

1. Pullcartsmustbekeptaminimumof10feetfromanyputtingsurface.2. Pullcartsarenotpermittedbetweenthegreenandanygreensidebunkers.3. Pullcartsarenotpermittedonteeboxes.

POWERCARTS

1. Powercartsmustbekept30feetfromgreensandoffteeboxes.2. Cartpathswhereprovidedmustbeusedatalltimes.3. 90DegreeRule:Duringexcessivelywetconditionsgolfersmustadheretothe90degree

rulewhendirectedtodoso.The90degreerulerequiresthatagolfermustkeepthepowercartinthefairwayroughareaandthenproceedona90degreeangleoncetheyhavereachedthedistanceofhis/hergolfball.

4. Amaximumof2personsarepermittedonapowercart.5. Standingandtravellingonthebackofapowercartisprohibited.

GOLFCOURSEETIQUETTE

1. Thegolferwillreplaceallfairway,teeandroughdivots.2. Thegolferwillrepairballmarksonthegreen.3. Thegolferwillrakebunkersuponfinishingtheirshot.4. Bunkerrakesaretobeplacedinthebunkerafterraking.

COURSESIGNAGE

1. Directionalsignswillberespectedatalltimes.2. Golferswillstayoffareaswhendirectedtodosoduetochemicalapplications.3. Golferswillabidebyallsignagepostedonthecourse,whetherpermanentor

temporary.Golfersnotadheringtothoserulesthathavebeenputinplaceforprotectionandpreservationofthemaintenanceofthegolfcoursecouldbesubjecttothelossofgolfingprivileges.

38

SECTION: GeneralRules&Regulations DateEstablished:February23,2010SUBSECTION AlcoholPolicy DateRevised:2015-02-24PolicyNo: F1 DateReviewed:2015-02-24ItisaviolationoftheRosslandTrailCountryClub’sliquorlicensetoallowalcoholonthecoursethathasnotbeenpurchaseddirectlyfromtheClubhouseRestaurantorfromthebeveragecart.Therefore,undernocircumstancesmayalcoholthatisnotpurchasedfromtheRosslandTrailCountryClubbebroughtontothegolfcoursepropertyatanytime.Thisalsoappliestoalcoholtobegivenasaprizeatanyevent.AviolationoftheClub’sliquorlicensecouldresultinasuspensionoflicenseand/orfinewhichwouldhavenegativefinancialimplicationstotheRosslandTrailCountryClub.Inadditiontobeinginviolationofourliquorlicense,theClub’sexposuretoliabilityincreasessignificantlyastheClub’sabilitytomonitorconsumptionbecomesextremelydifficult;thereforeanyonewhocontravenesthisruleshallbeaskedtoleavethecoursewithoutrefundandcouldbesuspendedfromfutureplay.IntheeventthatamemberoftheRosslandTrailCountryClubviolatesthisrule,he/sheshallbeissuedawarningforthefirstoffence.Intheeventofasecondoffencethemembershallhavetheirplayingprivilegessuspendedforaperiodof30days.

39

SECTION: RulesandRegulations DateEstablished:February23,2010SUBSECTION: General DateRevised:August30,2011PolicyNo: F2 DateReviewed:2015-02-24

Thefollowingrulesandregulationshavebeenestablishedtodealwithsafety,respectforthepleasureandenjoymentofallgolfersandtoensureapositiveimagefortheRosslandTrailCountryClub.A. DressCode

1. Shirtsandshoesmustbewornonthegolfcourseatalltimes.Men’sshirtsmusthavesleeves.Nomuscleshirts.

2. Bathingattire,cutoffshorts,haltertops,tubetops,tanktops,andsimilarrecreationalweararenotconsideredproperdressonthegolfcourse.

3. Golfshoesmustbesoftspikesonly.4. Thedresscodeappliestomembers,guestsandstaff

B. GolfPlay

1. RCGARulesofGolfandpostedlocalruleswillgovernplayatalltimes.2. AllplayersmustregisterwiththeGolfShopbeforeplayinganypartofthegolfcourse.3. Playersmustusethedesignatedareasforpractice.4. Juniorgolfers,undertheageoftwelve(12)yearsmayplayonthegolfcourseonlywhen

accompaniedbyanadult,unlesstheyhavedemonstratedtotheheadprofessionalanappropriateknowledgeofgolfetiquetteandplay.

5. Unlesspriorpermissionisgiven,golfersmustteeoffthenumberonetee.6. Infairnesstoothergolfers,holesmustbeplayedinsequence.7. Nomorethanonegolfershallplayoutofonebag.Eachplayermusthavehis/herownsetof

clubs.8. Intheinterestofall,playersmustplaywithoutdelay,andallgroupsmustkeeptheirplaceon

thecourseorallowfollowingplayerstoplaythrough.PaceofplayattheRosslandTrailCountryClubshouldnotexceedfour(4)hours.

C. DrivingRange

1. Playersmuststayonthematswhendirectedtodoso.2. Forthesafetyofotherplayersandfortheprotectionofthegreen,playersmustnot

intentionallyhitballsatthe#11greenlocatedoffthefarrighthandsideofthedrivingrange.3. Noplayermayhitanyshotsfromtherangeareatothechippinggreenlocatedontherighthand

sideofthedrivingrange.4. Powercartsarenotpermittedanywhereonthedrivingrangepracticeareaorontherange

itself.5. Parkingofmotorvehiclesadjacenttotheentranceoftherangeisnotpermitted.Thisareais

reservedforpowercartparkingonly.6. Playersareresponsibleforthedistanceanddirectionoftheirshots.TheRosslandTrailCountry

Clubisnotresponsibleforanybodilyinjuryorpropertydamagethatmaybecausedbyanindividualusingthepracticearea.

7. RangeballsandbasketsarethepropertyoftheRosslandTrailCountryClub.Undernocircumstancesshallamemberorguestremoverangeballsorbasketsfromtheproperty.Violatorsaresubjecttolossofrangeprivilegesand/orgolfingprivileges.

SECTION: RulesandRegulations DateEstablished:February23,2010

40

SUBSECTION: Disputes&DisciplinaryMatters DateRevised:Sept27,2011PolicyNo: F3 DateReviewed:2015-02-24MembergrievancesandviolationsareresolvedthroughtheBoardofDirectorsoftheRosslandTrailCountryClub.ShouldamemberhaveagrievanceandwishtobeheardbeforetheBoard,themembermustadvisetheClubPresidentinwritingaboutthecomplaint.ThePresidentwillthenscheduleameetingoftheBoardofDirectorstoreviewthecomplaint.TheBoardofDirectorsmustrenderawrittendecisionwithinseven(7)daysofthescheduledmeetingandnotifyallpertinentpartiesofsuchdecision.ThedecisionoftheBoardisfinal.AlldisciplinarymattersarisingbetweentheClubandaMembershallbedealtwithinaccordancewithprovisionsofsection6.0oftheClub’sbylawswhichreadsasfollows:

a)TheBoardofDirectorsshallhavethepowertosuspendaMemberforuptoandincludingamaximumofseven(7)days.MembershavetherighttorequestahearingtoappealsuspensionshandeddownbytheBoard.AnyrequestedappealmustbesubmittedtotheOfficeManagerand/orthePresidentorhis/herdelegate,within3businessdaysofreceiptofthenotice.Whenahearingisrequestedanyactionwillbeheldinabeyanceuntilthehearingisheldandadecisionismade.

b) TheBoard,onlyafterholdingahearing,shallhavethepowertosuspendbeyond7daysand/ortakeanyadditionalmeasures,orexpelamember,ifanincidentwarrantsit.ThehearingshallbeheardnolaterthanthenextscheduledBoardmeeting.

c) NoticeofaHearingmustbegivenbytheBoardtotheMemberwithinseven(7)dayspriortotheHearingandshallstate:

i) thedate,timeandplaceoftheHearing,whichshallbe determinedbytheBoardPresident,

ii) theIssue;andiii) thattheDefendantshallbeentitledtobepresentandmay

berepresentedbycounseltosubmitevidencerelevanttotheallegations.

d) NoticeofthedecisionoftheBoardmustbegiventotheMemberandtheComplainant,ifany,withinseven(7)daysoftheconclusionoftheHearing.

f) AquorumoftheBoardmustbepresentatthemeeting.

41

SECTION: BoardofDirectors DateEstablished:February23,2010SUBSECTION: MonthlyMeetings DateRevised:November29,2011PolicyNo: G1 DateReviewed:2015-02-24TheBoardofDirectorsshallmeetonthelastTuesdayofeachmonth.Aminimumoffive(5)Directorsmustbeinattendanceinordertoconstituteaquorum.DirectorsmustadvisetheOfficeassoonaspossibleiftheyareunabletoattendaregularBoardmeeting.TheAgendaandDirector’spackagesshallbepreparedbytheOfficeandwillbeavailabletotheDirectorstheweekpriortotheregularscheduledmeeting.AgendaItems

Directorswishingtoplaceanitemfordiscussionontheagendashouldsubmittherequest,togetherwithanywrittenmaterialtotheOfficeforinclusionintheBoardpackages.ThiswillallowtheotherDirectorsanopportunitytoreadthematerialpriortothemeetingandbepreparedforanydiscussion.ThiswillalsoallowstafftogatheranyadditionalinformationthatmaybeusefulinassistingtheBoardwithanydecisions.MotionsShouldaspecificrequestbymotionbemadetotheBoardbyaDirector,theBoardreservestherighttopostponeanydecisionuntilsuchtimeastheBoardhasreceivedallpertinentinformationdealingwithbutnotlimitedtosuchthingsasfinancialimplications,andlabourrequirements.Delegations

AnymemberoftheRosslandTrailCountryClubiswelcometoattendaregularBoardmeeting,eitherasanobserverordelegationtotheBoardofDirectors.IntheeventthatamemberwishestoaddresstheBoardforanyreason,themembermustnotifytheOfficefive(5)dayspriortothemeetingandmustsubmitabriefdescriptionofthetopic.ShouldaspecificrequestbemadetotheBoardofDirectorsbythedelegation,theBoardreservestherighttopostponeanydecisionuntilsuchtimeastheBoardhasreceivedallpertinentinformationdealingwithbutnotlimitedtosuchthingsasfinancialimplications,andlabourrequirements.EveryeffortwillbemadebytheBoardofDirectorstorespondtoanyrequestbythenextregularscheduledBoardmeeting.

42

SECTION: BoardofDirectors DateEstablished:February23,2010SUBSECTION: StatutoryMeeting DateReviewed:October25,2011PolicyNo: G2 DateReviewed:2015-02-24TheStatutorymeetingfortheRosslandTrailCountryClubshallbeheldimmediatelyfollowingtheannualgeneralmeetingheldeachyearonthesecondSundayofDecember.TheStatutorymeetingshallincludetheselectionofPresident,1stVicePresident,2ndVicePresidentandtheappointmentoftheSecretary-Treasurer.

43

SECTION: BoardofDirectors DateEstablished:February23,2010SUBSECTION: MinutesofBoardMeetings DateRevised:November29,2011PolicyNo: G3 DateReviewed:2015-02-24TheminutesoftheregularmonthlymeetingoftheBoardofDirectorsoftheRosslandTrailCountryClubshallbepostedontheClub’swebsite(www.birchbankgolf.com)andalsopostedonthebulletinboardlocatedinthemainlobbyoftheclubhouse,within14daysoftheregularmeeting.

44

SECTION: JobDescription DateEstablished:November1,2011SUBSECTION: BusinessManager DateRevised:2015-02-24 DateReviewed:2015-02-24

CurrentlythispositionhasbeencombinedwiththatofHeadProfessionaltocreatethepositionofDirectorofGolf

GeneralResponsibility

GeneralResponsibilityTheBusinessManagerisresponsibleforthebusinessoperationoftheRosslandTrailCountryClub.AccountabilityTheBusinessManagerisoneof4ManagersreportingtotheBoard.TheothersaretheSuperintendent,theFood&BeverageManager,andtheHeadPro.PrimaryObjectiveTomanage,administer,andoverseeallbusinessoperationsoftheRosslandTrailCountryCluboffice.SpecificResponsibilitiesBoardofDirectors

• ResponsiblefortheSecretary/Treasurerduties• PreparationofAgendaandassociatedmaterialforallBoardMeetings• PrepareandpresentationoftheOfficeUpdatesatmonthlyBoardMeetings• RecordanddistributetheminutesforallBoardMeetings,• ResponsibleforprovidingsupporttoallBoardMembers,andbetheliaisonperson

betweenClubMembersandtheBoard• PreparationofAgenda,AnnualReportandotherassociatedmaterialfortheAnnual

GeneralMeeting• PreparationofAgendaandtorecordminutesattheAnnualStatutoryMeeting

StrategicPlan• Responsibleforthefacilitationanddevelopmentoftheannualstrategicplan• ResponsibletoevaluateandreporttotheBoardontheactionplansaslaidoutinthe

strategicplan

Budgets• PreparetheAdminandClubhousebudgetsandoperationalplansforreviewbythe

FinanceCommittee,andultimatelyBoardapproval.• ManagetheAdminandClubhousebudgetsinafiscallyresponsiblemanner,toensure

theyareconsistentwiththevaluesandqualityobjectivesoftheClub.

Marketing

45

• ChairstheMarketingCommitteeandparticipatesasanactivemember• AssistsinthedevelopmentoftheMarketingstrategyandplan• ResponsibleforcommunicatingtheMarketingPlantoRTCCBoardofDirectorsand

ClubMembers• ResponsibleforexecutionofthespecificplansoftheMarketingPlan• ResponsibleforallupdatingallMarketingcontentonwww.birchbankgolf.com• RepresentsRTCCattheKootenayGolfAssociationmeetingsandevents

MemberRelations• ResponsibleforbeingthemainpointofcontactbetweentheBoardandtheClub

Members• ResponsibleforprovidingClubMemberswithinformationonallrelevantclub

activities/issues/events/policies• Responsibleforpreparingthemonthlyin-seasonMemberNewsletters• ResponsibleforprovidingsupporttoClubMembersonallaspectsoftheirmembership

(includingRCGAhandicapsystem,lockersandpowercartstorage)• ResponsibleforupdatingallMembercontentonwww.birchbankgolf.com• ResponsibleforpreparingandupdatingtheAnnualCalendarofEvents,on

www.birchbankgolf.com

StaffRelations• Chairthemanagementteammeetings,andrecordminutes• Manageallpersonnelfiles• Preparepackagesfornew(andreturningemployees)

PremiseandSystemManagement• Managepremisebudgetsandcontracts(e.g.alarmsystem,phone&datanetworks,

power,janitor,snowremovalandkeys)• Managesystembudgetsandactivities(e.g.Jencess,website,emaildomainand

addresses)• Manageandadministerreciprocalagreementsandcomplimentarypassdistribution.

Accounting• ManagestheAccountingduties(includingPOSreconciliations,deposits,floats,Accounts

Receivables,AccountsPayableandPayroll)

Performanyotherrelateddutiesthatmaybeagreedupon,fromtimetotime,withtheManagementTeamand/ortheBoard,toensuresmoothdaytodayoperationsoftheRosslandTrailCountryClub.

46

SECTION: JobDescription DateEstablished:June28,2011SUBSECTION: HeadProfessional DateRevised: DateReviewed:2015-02-24GeneralResponsibility:TheHeadProfessionalisresponsibleforallProshopoperationswithintheRosslandTrailCountryClub.Accountability:TheHeadProfessionalisoneoffourseniormanagementpersonnelreportingtotheBoard.TheothermanagersaretheSuperintendent,theFoodandBeverageManagerandtheBusinessManager.TheHeadProfessionalistheClub’srepresentativewhenattendingregional,provincialandnationalgolftournamentsandclinics.PrimaryObjectives:Toplan,organizeandcontrolallproshopoperationswithintheRosslandTrailCountryClub.TheHeadProfessionalwillprepareabudgetandoperationalplansforreviewbytheFinanceCommitteeandultimateBoardapproval.ThesebudgetsandplansmustbeconsistentwiththevaluesandqualityobjectivesoftheClub.TheHeadprofessionalwillimplementtheseplansandoperatewithinthebudgetguidelinesthathavebeenapprovedbytheRTCCBoardofDirectors.SpecificResponsibilities:

• AttendregularlyscheduledBoardmeetings• SubmittotheBoardwrittenreportsrelatedtothebudgetandprovideexplanationstobudget

variances• ChairtheProShopCommittee(prepareanagendaandschedulemeetingsasrequired)• ActivememberoftheMarketingCommittee• ParticipateasanactivememberoftheClub’sManagementTeam• Participateinstrategicplanningteamsandhelpfacilitateactionplans• Hire,train,supervise,scheduleanddisciplineacompetentstaffforproshopandbackshop

areas• Operateareputableproshopandpracticefacility• Ensurethatpointofsalesystemisaccurateandutilizedtoitsfullpotential• Ensurethattheshopsandmainlobbyareclean,presentableandwellmaintained• Ensurethatallrentalitems(clubs,cartsetc)arecleanandwellmaintained• Ensurethattherangeiscleareddaily,allballsarecleanedasnecessary,andthattherange

pickingequipmentiswellmaintained• Ensurethatalldailyremittancesareaccurateandcomplete• Ensurethatallcomplaintsbyguestsarehandledpromptlyandsatisfactorily• Co-ordinateeffectiveadvertisingandpromotionalcampaignswiththeMarketingCommittee• Drivingrangeequipmentandmaintenance• Prepareannualbudgetsforapproval,whichincludeprofitandloss,capitalexpensesand

inventorylevels,forreviewbytheFinanceCommitteeandultimateapprovaloftheBoard• Adheretoapprovedbudgetsinafiscallyresponsiblemanner• Responsiblefortheoverallschedulingofthegolfcourse,includingteetimesformembersand

guests,tournamentbookingsetc.• Ensureaccuratestartingtimeofplayforgolfers• Responsibleformarshallingthespeedofplaywhennecessary• MustbeanactivememberoftheClub’sMatchCommittee• Assisteventorganizerstoprepareandplangolfevents• Bepreparedtointerprettherulesofgolfformembersandguests• EnsurethattheClub’spolicyandproceduresarefollowed

47

• Maintainagoodworkingrelationshipwiththemen’s,ladies’andretirees’Clubs• Maintainagoodworkingrelationshipwithlocal,provincialandnationalgolfassociations• Maintainagoodworkingrelationshipwithsuppliers• Prepareemployeejobdescriptionsandcompleteannualwrittenemployeeevaluations• Developandprovideaprogramofcompetentgolfinstructionforalllevels,includinggroup,

private,juniorsandclinics• DevelopandimplementaJuniorGolfProgram• MaintainapositivecommunitypresenceandawarenessfortheClub• PromoteinterestinthegameofgolfandtheawarenessoftheClub• ManageproshopsectionoftheClub’swebsite• ManageComplimentaryand2for1passesforgolfgroups(i.e.BusinessLadies)• Managereciprocalagreementswithothergolfclubs• Co-ordinatetournaments(physicalpresence)• Varyweeklyschedule• HoldProShopStaffmeetings• Performanyotherrelateddutiesthatmaybeagreeduponfromtimetotime,fromthe

ManagementTeamand/ortheBoard,toensuresmoothdaytodayoperations.

48

SECTION: JobDescription DateEstablished:N/ASUBSECTION: CourseSuperintendent DateRevised:June28,2011 DateReviewed:2015-02-24GeneralResponsibility:

Thesuperintendentisresponsiblefortheupkeepofgreens,tees,fairwaysandthepracticefairway,roughareas,bunkersandotherhazards,areassurroundingtheclubhouses,farmhouses,roadsandfences,domesticwaterchlorinatorsystem,conveniencefacilities,pumpingstations,golfcarstoragesheds,irrigationequipment,trees,shrubs,domesticwaterintake,septicsystemandfields.

Accountability:

ReportingdirectlytotheRTCCBoardofDirectors.TheCourseSuperintendentisoneoffourmanagementpersonnelmakinguptheRosslandTrailCountryClubmanagementteam.SpecificResponsibilities

1. AttendallBoardMeetings2. PrepareawrittenreportforinclusionintheBoardpackagepriortoregularlyscheduled

Boardmeetings3. AttendandbeanactiveparticipantinallscheduledManager’sMeetings4. Participateinstrategicplanningandhelpfacilitateactionplans5. Directthemaintenance,careandimprovementofthegroundsandgolfcoursefacilities,

includingmaintenancefacility,irrigationsystemandallgolfcoursemachinery.6. Apply,inventoryandmaintainallpesticidesandfertilizersinaccordancewithapplicable

laws,regulations(federal,provincialandlocal)andprudentmanagementpractices.7. Recommend and supervise the purchase, lease, installation and maintenance of golf

courseequipmentandimprovementsincluding,butnotlimitedtocartpaths(excludinggolfcarts),teemarkers,flags,wastereceptacles,signs,ballwashersandthelike.

8. Keepamaintenancerecordofallmachineryandequipment.9. Administer the CUPE union contract in a fair and equitablemanner on behalf of the

BoardofDirectors.10. AttendandparticipateinallmeetingswithCUPEincludingcontractnegotiations.11. CoordinatethehiringofanyindependentcontractorretainedbytheRTCCrelatedtothe

operationsofthegolfcourse.12. Inaddition tosupervisory responsibilities theSuperintendentshalloperateequipment

andperformotherdutiesrelatedtogolfcoursemaintenanceandimprovements13. ImplementpoliciesandcarryoutdirectivesestablishedbytheBoardofDirectorsofthe

RosslandTrailCountryClub.14. Work with the Course Committee and/or Board of Directors for prudent decisions

regarding facilities development, expansion etc. and provides estimate costs forconsideredprojects.

15. Keep the Board of Directors informed of course conditions and any anticipatedproblemsthatcouldresultinexpendituresthatwerenotprojectedorexpected.

16. Ensurethatemployeesareinsafeworkingconditionsatalltimes.

49

17. PrepareabudgetforgolfcourseoperationsandcapitalimprovementsforsubmissiontotheBoardforreviewaspartoftheClub’sconsolidatedannualoperatingbudget.

18. Adhere to the annual operating budget as approved by the Board of Directors andadvisetheBoardofanylineitemexpendituresthatexceedbudgetprojectionsinexcessof$1000andproviderationalefortheover-expenditure.

19. Maintainemployeerecordssuchasdaysworked,accruedovertime,sickdays,vacationentitlement,attendanceandperformancerecords,injuryandaccidentreportsandanyotherinformationdeemedpertinentsuchasreprimandsanddisciplinaryaction.

20. Approve,codeandsubmitallinvoicestotheOfficeinatimelymannertoensurepromptpaymentofcharges.

21. PossesathoroughknowledgeoftheCollectiveAgreementandfollowthecontractinallmatters.ReportanygrievancesimmediatelytotheFinanceandPersonnelCommittee.

22. Recruit, interview, hire, train and supervise grounds crew employees. Develop workschedulesandmaintaintimesheetsforsubmissiontotheadministrativeoffice.

23. Develop and maintain a human resources plan that meets current and future skillsrequirements.

24. Participateineducationprograms.25. BeamemberingoodstandingoftheBritishColumbiaandCanadianGolf

Superintendents’AssociationandtheWesternCanadaTurfgrassAssociationandparticipateinthelocalchapteroftheseassociations.

26. Maintain a close and cooperative relationship with area course superintendents topromotetheexchangeofideasandtodiscusscommonissuesandconcerns.

27. Enforce the rules and regulations of the golf course and report violations by golfers,membersandgueststothePresidentand/orhisdelegate.

28. MaintainagoodworkingrelationshipwithmemberclubsandClubcommitteesandgiveconsideration to requestsproperlypresentedby thecommitteechairpersons. (Match,Course,Tournamentetc)

29. Maintainagoodworkingrelationshipwithsuppliers.30. Performanyotherrelateddutiesthatmaybeagreedupon,fromtimetotime,fromthe

ManagementTeamand/ortheBoardtoensuresmoothdaytodayoperations.31. Makereferencetothewinterizingofbuildingsandequipment

50

SECTION: JobDescription DateEstablished:N/ASUBSECTION: Food&BeverageManager DateRevised: June28,2011 DateReviewed:2015-02-24GeneralResponsibilities:TheFood&BeverageManageroftheBirchbankClubhouseisresponsiblefortheoverallFood&BeverageOperationsattheBirchbankcourse,includingtheclubhouse,thebeveragecart,tournamentsand/orspecialfunctionsoccurringinrelationshiptotheoperationsoftheBirchbankGolfCourse.TheFood&BeverageManagerreportstoandisaccountabletotheBoardofDirectors.TheFood&BeverageManagerisanintegralpartoftheClub’sManagementTeam.TheFood&BevManagermustmaintainagoodworkingrelationshipwithmembersoftheManagementteam,allmemberClubs,membersatlarge,guests&employeestoensureacooperativeandpositiveworkingenvironment.PrimaryObjectives:Toplan,organizeandmonitorallFood&BeverageoperationsattheBirchbankGolfCourse.SpecificResponsibilities

• AttendregularlyscheduledBoardMeetings.• SubmitawrittenreportonFood&BevOperationsforinclusioninthepackagepriortothe

regularlyscheduledBoardmeetings• Participateinbi-weeklyinseasonmanagementteammeetings• ChairtheFood&BeverageCommittee,prepareagendaandschedulemeetingsasrequired• Activelyparticipateonstrategicplanningteamswhichoccurduringtermofemployment,and

helpfacilitateactionplans• CarryoutdutiesidentifiedintheMarketingPlan• Hire,train,schedule,superviseanddisciplineifrequired,allFood&Bevstaff• Createmenusandestablishpricingforallitemssold• Orderfood&beveragesuppliesandauthorizepaymentofinvoicesbyOfficeManager• Organize&facilitatethedeliveryoffoodservicesfortournamentsandspecialeventsheldas

partoftheClub’soperations• Co-ordinateschedules,workprocedures&generaloperationplanstoprovideahighlevelof

customersatisfaction• SubmitpayrollhoursofF&BemployeestoOffice,toensureaccurateremuneration• Considersuggestionsorcomplaintsthatmayhelptofacilitateconstructivechangesinpossible

problemareas• PrepareaccuratedailyremittanceforsubmissiontoOfficeManager• Performamonthlyandyear-endinventoryofF&Bproductsandsupplies• Adheretoallcurrenthealth&liquorlawregulations• Ensuredaily,weekly,monthly&year-endcleaningandmaintenanceproceduresarecarriedout• PurchaseequipmentrequiredfortheF&BoperationsasbudgetallowsorsubjecttoBoard

approval• PerformanyotherrelateddutiesthatmaybeassignedfromtimetotimebytheManagement

Teamand/ortheBoardtoensuresmoothdaytodayoperations

51

SECTION: ClubCommittees DateEstablished:April2008SUBSECTION: Duties DateRevised: DateReviewed:2015-02-24

1. Committeesarenotpolicy-makingbodies,buttheycananddoinvestigateandrecommendpolicieswhentheyconsideritnecessary.Muchthoughtaboutqualificationshouldbegivenintheselectionofcommitteemembers.

2. CommitteemembersmustnotmakeanydirectrequeststoanystafftoundertakeanyinitiativesthathavenotbeenpreviouslyapprovedbytheBoardofDirectorsotherthanforadministrativeassistanceinmattersrelatedtotheirrespectivecommittees.

3. NocommitteeshallincurfinancialobligationsbeyondthefundsappropriatedbytheBoardunlessauthorizedbytheBoard.Committeesshouldco-coordinateactivitiesthroughtheDirectorofGolf,

4. MinutesofallmeetingsshallbedistributedtotheBoardofDirectorsatthenextBoardmeetingfollowingthecommitteemeeting.Minutesofallcommitteemeetingsshallbemaintainedintheadministrativeofficefiles.

5. AnnualreportsarerequiredfromtheChairpersonofeverycommitteeforcirculationtothegeneralmembership.

6. ThePresidentwiththeapprovaloftheBoardofDirectorsshallappointstandingcommitteesandothercommitteesandthechairperson,exceptwhereotherwiseprovided.

7. ThePresident/Chairpersonshallappointvacanciesincommittees.

8. Eachcommitteeshallbecomposedofasmanymembersordirectors,orboth,astheBoardmaydetermine.CommitteeappointmentsmaybeforoneyearorlessinthediscretionoftheBoard.

9. TheBoardmayprovideeachcommitteewithsetrulesformembersandguestswithrespecttothespecificactivityforwhicheachsuchCommitteemayhaveresponsibility,andwithrespecttotheCommittee’sownfunction.

10. NocommitteeshallhavetherighttoobligatetheClubinanywayorinanysuminexcessofthespecificamount(ifany)establishedforitsuseforthecurrentyearbytheFinanceCommittee.

11. AllcommitteesshallreporttheiractivitiestotheBoardbyprovidingminutesofeachofthemeetingsheld.

12. CommitteesareatalltimesunderthedirectsupervisionandcontroloftheBoard,havingonlysuchauthorityasisspecificallydefinedwiththeCommitteesTermsofReferenceandasmaybedelegatedtothembytheBoard.

13. TheChairmanoranytwomembersmaycallmeetingsofacommittee.NoticeofanymeetingshallbesevendaysandtheAdministrativeAssistantshallnotifythemembersaccordinglyeitherbytelephone,mailoremail.

14. Eachmemberpresentatameetingshallhaveavote.

52

SECTION: Committees DateEstablished:April2008SUBSECTION: Finance DateRevised: DateReviewed:2015-02-24TYPEOFCOMMITTEE: StandingCommitteeTheCommitteeshallbecomprisedtwo(2)directorsandone(1)Chair.ThePresidentshallappointthedirectorsaswellastheChair.Ex-officio–PresidentandDirectorofGolfMANDATE:

ReportingtotheBoardofDirectors,thecommitteeisresponsibleforplanning,arrangingandrecommendingthefinancialpoliciesandaffairsoftheClub,includingannualandlong-termbudgets.AREASOFRESPONSIBILITY:

1. TheChairpersonreportsdirectlytotheBoardandshallworkcloselywiththeDirectorofGolfandisatlibertytoconsult,ifrequired,withtheauditorsoftheClub.

2. Thecommitteeshouldanalyzemonthlyfinancialstatements,makingcomparisonswiththebudgetfortheBoard,andreviewwithcommitteechairs,itemsthatappearinconsistentwiththeapprovedbudget.

3. WorkingcloselywiththeDirectorofGolf,annuallyreviewtheduesstructure,initiationfeesaswellasotherratesandfees.MakerecommendationstotheBoardwhenamendmentsaredeemedtoberequired.

4. Thecommitteereviewsinvestmentsandleasearrangementsregularlytoensurethattheprovisionsaremet,reportinganyirregularitiesandsubsequentrecommendationstotheBoard.

5. IncloseliaisonwiththeManager,thecommitteemayreviewthestatusofanydelinquentmember’saccount,reviewthepolicytheretoandrecommendtotheBoardamendments,ifandwhenrequired.

6. ThecommitteeisresponsibleformakingrecommendationstotheBoardontheparametersofnegotiatingthecollectiveagreement.

7. Reviewingmanagementstaffcontractsandrecommendrenewalconditions/remunerationtotheBoardasrequired.

8. TheChairisresponsibleformaintainingminutesofallmeetingswithcopiesfordistributiontotheBoardofDirectorsandtheadministrativeofficeforfiling.TheChairisalsoresponsibleforsubmittinganannualreportfordistributiontothegeneralmembership

COMMITTEEMEETINGS

Thecommitteeshallmeetmonthly.AdditionalmeetingsshallbeatthecalloftheChairorbyanytwomembersofthecommittee.NoticeofanymeetingshallbesevendaysandtheAdministrativeAssistantshallnotifythemembersaccordingly.

53

SECTION: Committees DateEstablished:April2008SUBSECTION: Course DateRevised: DateReviewed:2015-02-24TYPEOFCOMMITTEE:StandingTheCourseCommitteeshallbecomprisedofsix(6)membersplusone(1)Chair.TheChairplustwoothermembersshallbeBoardmembersanddulyappointedbythePresident.(1)Chair(Director)(2)BoardofDirectors(1)Men’sClubCaptainordelegate(1)Ladies’ClubCaptainordelegate(1)Retiree’sClubCaptainordelegate(1)Memberatlarge.(AppointedbytheCommitteeChair)Ex-officio–President,DirectorofGolf,Superintendent&HeadProfessional

MANDATE

ReportingtotheBoardofDirectors,theCourseCommittee’sresponsibilityistoensurethatthegolfcourseismaintainedatthehighestlevelpossiblewithinthebudgetdulyapprovedbytheBoardofDirectors.

AREASOFRESPONSIBILITY1. In close liaison with the Finance Chairman, Course Superintendent and the Director of Golf,

developandmaintainafive(5)yearplanforcourseimprovements.

2. In close liaisonwith theDirector ofGolf and the Superintendent, develop a prioritized list ofspecialprojects(i.e.cartpaths,flowerbeds,bunkersetc)tobeundertakenduringtheupcomingseason. Such a list shall be developed at the conclusion of the golf season and arecommendationmadetotheBoardofDirectors.

3. Recommendpoliciesand/or rulesand regulations to theBoard,which, in theiropinionwouldimprovetheconditionortheoperationofthecourse.

4. Preferably, decisions are to be by consensus; however should the Chair determine that aconsensuscannotbereached,thenavoteshallbetakenbytheCommitteeandtheoutcomeofthe vote shall be final. The outcome of the vote will constitute the recommendation to bebroughtbacktotheBoardofDirectorsfordecision.

5. TheChairisresponsibleformaintainingminutesofallmeetings.CopiesoftheminutesshallbedistributedtotheboardofDirectorsatthenextregularBoardmeeting.Copiesoftheminuteswillalsobekeptonfileintheadministrativeoffice.

COMMITTEEMEETINGSMeetingsshallbeatthecalloftheChairorbyanytwomembersoftheCommittee.Sevendaysnoticeshallbegivenofallmeetings.Oncethemeetingdatehasbeenestablished,theChairmanisresponsiblefornotifyingallmembersofthecommittee.

54

SECTION: Committees DateEstablished:April2008SUBSECTION: Building DateRevised: DateReviewed:2015-02-24TYPEOFCOMMITTEE: StandingTheBuildingCommitteeshallbecomprisedofsix(6)membersplusone(1)Chair.TheChairplustwoothermembersshallbeBoardmembersanddulyappointedbythePresident(1)Chair(Director)(2)BoardofDirectors(3)MembersatLarge(AppointedbytheCommitteeChair)Ex-officio–President,DirectorofGolfMANDATE:

ReportingtotheBoardofDirectors,theBuildingCommittee’sresponsibilityistoensurethatallbuildingsincludingtheclubhouseanditsequipmentismaintainedatthehighestlevelpossiblewithinthebudgetdulyapprovedbytheBoardofDirectors.

AREASOFRESPONSIBILITY

1. Developandmaintainafive(5)yearplanforfacilitiesmaintenanceandimprovements.2. ReviewClubhouserulesandregulationsgoverningtheuseofthefacilitiesbythe

membershipandguestsandwhennecessarymakerecommendationstotheBoardforanyamendments.

3. Reportandmakerecommendationsonthemaintenanceandimprovementstotheclubhousebuilding.

4. IncloseliaisonwiththeDirectorofGolfandtheFoodandBeverageManager,reviewhoursofoperation,pricestructure,andwhennecessarymakerecommendationstotheBardforanyamendments..

5. TheChairisresponsibleformaintainingminutesofallmeetings.CopiesoftheminutesshallbedistributedtotheBoardofDirectorsatthenextregularBoardmeeting.Copiesoftheminuteswillalsobekeptonfileintheadministrativeoffice

COMMITTEEMEETINGS

MeetingsshallbeatthecalloftheChairorbyanytwomembersoftheCommittee.Sevendaysnoticeshallbegivenofallmeetings.Oncethemeetingdatehasbeenestablished,theChairmanisresponsiblefornotifyingallmembersofthecommittee.

55

SECTION: Committees DateEstablished:April2008SUBSECTION: Match DateRevised: DateReviewed:2015-02-24

TYPEOFCOMMITTEE: Standing

TheMatchCommitteeshallbecomprisedofeight(8)membersplusone(1)Chair.TheChairshallbeaDirectoroftheClubdulyappointedbythePresident.(2)Ladies’ClubMembers(2)Men’sClubMembers(2)Retiree’sClubMembers(1)JuniorClubRepresentative(1)MemberatLargeEx-officio–President,DirectorofGolf&HeadProfessionalMANDATE:ReportingtotheBoardofDirectors,theMatchCommitteeisresponsibleforschedulingofcompetitiveandsocialgolfingeventsduringtheseason.TheMatchCommitteepreparesalistforthecomingyear,ensuringthattherearenoconflictingdatesformajorClubeventsandthatthenumberofscheduledeventsdoesnothaveadetrimentalaffectonnon-competitivegolfersoronthefinancialwellbeingoftheClub.

AREASOFRESPONSIBILITY

1. PreparetheannualCalendarofforBoardapproval.2. CooperatewithallMemberClubswhileensuringthebestutilizationofthecoursetoachieve

maximumbenefitforthemembershipandguestsintermsofaccesstothecourseaswellasthefinancialwellbeingoftheClub.

3. Preferablydecisionsaretobebyconsensus,howevershouldtheChairdeterminethataconsensuscannotbereached,thenavoteshallbetakenbytheCommitteeandtheoutcomeofthevoteshallbefinal.TheoutcomeofthevotewillconstitutetherecommendationtobebroughtbacktotheBoardofDirectorsfordecision.

4. TheCommitteeisresponsibleforanydisciplinethatmayberequiredduetotheinappropriateconductofanindividualatagolftournament,exhibitionorotherspecifiedgolfeventheldbyorattheClub.

5. Establishlocalgolfrules,keepinginmindthatallgolfplayisgovernedbytherulesoftheRCGA.InthisrespectconsultationshouldtakeplacewiththeHeadProfessional.

6. EnsurethecontinuityofanadequateJuniorGolfProgramandmakerecommendationstotheBoardregardingrulesandregulationsontheexpectedbehaviorofallJuniorMembersusingthegolfcourseandtheclubhouse.

7. Determinemajorevents(i.e.ProvincialJuniors,Seniors,Ladiesetc)thattheRTCCcouldhostandmakerecommendationtotheBoard.UponBoardapprovaldevelopaplanforsecuringfuturedates.

8. IncloseliaisonwiththeHeadProfessional,reviewandestablish(whenrequired)regulationsandmethodsofcontrolformaintainingnormalcourseetiquettebythegeneralmembershipandmakerecommendationsofthesametotheBoard.

9. TheChairisresponsibleformaintainingminutesofallmeetingswithcopiesfordistributiontotheBoardofDirectorsandtheadministrativeofficeforfiling.TheChairisalsoresponsibleforsubmittinganannualreportfordistributiontothegeneralmembership.

COMMITTEEMEETINGS:MeetingsshallbeatthecalloftheChairorbyanytwomembersoftheCommittee.Sevendaysnoticeshallbegivenofallmeetings.Oncethemeetingdatehasbeenestablished,theChairmanisresponsiblefornotifyingallmembersofthecommittee.

56

SECTION: Committees DateEstablished:May2008SUBSECTION: Handicap DateRevised: DateReviewed:2015-02-24TYPEOFCOMMITTEE: StandingCommittee

TheCommitteeshallbecomprisedoffour(4)membersincludingtheChair.TheChairshallbeappointedbythePresident.

(1)Ladies’ClubMember(1)Men’sClubMember(1)Retiree’sClubMemberHeadProfessional

MANDATE:

The Handicap Committee is an essential element of the RCGA Handicap System. Each golf club utilizing the RCGA Handicap System must appoint a Handicap Committee to ensure the integrity of the handicaps it issues. This committee must make certain that the members comply with the RCGA Handicap System

AREASOFRESPONSIBILTY:

1. TheHandicapCommitteeisresponsiblewithinthegolfclubforallaspectsoftheRCGAHandicapSystem,includingthecomputationofeachmember’sHandicapFactor.TheHandicapCommitteemustverifythatallacceptablescoresarereportedforhandicappurposes,andthatrecordedscoresareavailableforpeerreview.

2. TheHandicapCommitteeisresponsibleforensuringthattheClubisincompliancewiththeRCGAHandicapSystemandthattherecommendedproceduresarefollowed.

3. TheHandicapCommitteehastheresponsibilitytooutlinetheRCGAHandicapSystemtoitsmembersandtostresstheimportanceofreportingacceptablescores,andtoreporttheHandicapCommittee’spolicies.

4. EnsurethateverygolfingmemberoftheClubreceivestheirRCGAmembershipcardatthebeginningoftheseason.

5. ThecommitteeisresponsiblefordesignatingtwoindividualsontheHandicapCommitteetoverifyandcertifyHandicapFactorsrecordedonthereverseoftheMembershipcards.

6. CommitteemembersaretomakethemselvesknowledgeableoftheRCGAHandicapSystem.

7. AssistineducatingthemembershipoftheRCGAHandicapSystem

8. ProvideperiodicreportstotheBoardofDirectorsandthegeneralmembership

OTHER:

TheRTCCwillpaytheseminarregistrationcostforcommitteememberstoobtaintheirhandicapcertification.Annualcostisapproximately$150.00

COMMITTEEMEETINGS:

MeetingsshallbeatthecalloftheChairorbyanytwomembersoftheCommittee.Sevendaysnoticeshallbegivenofallmeetings.Oncethemeetingdatehasbeenestablished,theChairmanisresponsiblefornotifyingallmembersofthecommittee.

57

SECTION: Committees DateEstablished:October2009SUBSECTION: JuniorGolfCommittee DateReviewed:2015-02-24

COMMITTEETYPE: Standing

TheJuniorGolfCommitteeshallbecomprisedoftheHeadProfessionalandthree(3)othermembersplustheChair.TheChairshallbeamemberoftheBoardofDirectorsappointedbythePresident.TheChairisresponsibleforselectingtheremainingmembersofthecommittee.

MANDATE:

RecognizingthatjuniorgolfersarethefutureofthesportandavehicleinwhichtobuildthefuturemembershipbaseoftheRosslandTrailCountryClub,theRTCCshallactivelypromotejuniorgolfanddevelopprogramstoenhancegolfskills,knowledgeoftherulesofgolfandgolfetiquetteandtopromotegoodsportsmanship,whichcombinedwillresultinresponsible,activeandinvolvedmembersinthefuture.

AREASOFRESPONSIBILTY:

1. WorkwiththeHeadProfessionalinthedevelopmentofgolfclinicsthatwillmeettheneedsofjuniorgolfersofallskilllevels

2. EstablishacalendarofeventsincludingclinicsandtournamentplayforinclusionintheRTCCCalendarofEvents

3. Assistwithacquiringtournamentsponsors4. AssistwiththeorganizationandrunningoftheannualJunior/SeniorTournament.5. Provideassistanceduringjuniorclinics6. Reviewjuniorgolfingprivilegesandrestrictionsandifnecessarymake

recommendationstotheBoardofDirectors

COMMITTEEMEETINGS:

MeetingsshallbeatthecalloftheChairorbyanytwomembersoftheCommittee.Sevendaysnoticeshallbegivenofallmeetings.Oncethemeetingdatehasbeenestablished,theChairmanisresponsiblefornotifyingallmembersofthecommittee.