PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ROSALIND PRICE9855 Shadow Way #1352, Dallas, TX 75243 C: 4695542839 tashea1985@gmail.com

 Motivated customer service specialist with over seven years retail experience in a fast-paced, team-basedenvironment. Bookkeeper driven to exceed sales goals and build long term relationships with customers.Delivers positive experiences through high-quality customer care.

Exceptional communication skillsQuick learnerProficient in cash managementShipping and receiving professionalCash flow managementMulti-line phone talentCredit card processingPOS systems expertMS Windows proficientCreative problem solverTrusted key holder

Strong Ability to help others?International sales support

11/2012 - CurrentCash Office Clerk/ BookkeeperTom Thumb Food And Pharmacy - 8698 Skillman st Dallas Tx 75243

Answered an average of [number] calls per day by addressing customer inquiries, solving problems andproviding new product information.Described product to customers and accurately explained details and care of merchandise.Politely assisted customers in person and via telephone.Provided an elevated customer experience to generate a loyal clientèle.Effectively communicated with and supported sales, marketing and administrative teams on a dailybasis.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicingand shipping problems.Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.Served as the main liaison between customers, management and sales team.Directed calls to appropriate individuals and departments.Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.Routinely answered customer questions regarding merchandise and pricing.Recommended alternative items if product was out of stock.

01/2011 - 10/2012Live In CaregiverAvid Quality Care - Little Elm, TX

Folded and arranged garments in attractive displays.Gave medication to patienttook patients on outgoingsGave patients showers and baths played games with patients

EDUCATION

talk to patients family membersMade sure patients were safe

03/2010 - 05/2011Live In CaregiverBethnal Senior Care - Garland, TXCookingCleaninghelping patients on outgoingsGiving patients medicationMaking sure patients are safe and clean

12/2009 - 09/2011CashierFiesta Mart - Dallas, TXHandled Cash Gave great Customer ServiceLotteryBagged Groceries

08/2004 - 01/2008Office AssistantWood Etc Corp - Dallas

Shipping and ReceivingOrder Pulling

Answered an average of [number] calls per day by addressing customer inquiries, solving problems andproviding new product information.Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Politely assisted customers in person and via telephone.Communicated with vendors regarding back order availability, future inventory and special orders.Provided an elevated customer experience to generate a loyal clientèle.Answered product questions with up-to-date knowledge of sales and store promotions.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicingand shipping problems.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.Served as the main liaison between customers, management and sales team.Ensured superior customer experience by addressing customer concerns, demonstrating empathy andresolving problems on the spot.Managed wide variety of customer service and administrative tasks to resolve customer issues quicklyand efficiently.Processed [number] daily invoices and billed renewed invoices to clients.Routinely answered customer questions regarding merchandise and pricing.Asked open-ended questions to assess customer needs.

2003GED:Martin Luther King Jr Center - Dallas, TXmedical billing and coding:AT I Technical - North Richland Hills, TX