How to Create A HIGH-PERFORMANCE CULTURE

for Individuals & Organizations

Presented by GIẢN TƯ TRUNG (Author of “Đúng Việc” Book)

The Exclusive Methodology & Solution from FranklinCovey

What is Culture?

Culture is

• Behavior & Attitude (outside)

• Belief & Character (inside)

Culture is

• Collective behaviors

• Nature of the relationships

• Spoken and unspoken values, norms and systems

Behavior & Attitude

Belief & Character

What is a High-Performance Culture?

A High-Performance Culture:

• Individuals with high-performance culture: Consistently highly effective in everything they do

• Organizations with high-performance culture: Most of people in this organization are always highly effective in everything they do

The Role of Culture?

If strategy was seed, then culture would be soil. If „the soil‟ was not

good, then disregarding how many efforts put in, „the seed‟ would not germinate and grow.

FranklinCovey

The Role of Culture?

CULTURE EATS STRATEGY FOR

BREAKFAST, and it is only when

you fully understand what this means,

that you‟ll lead a successful company.

Peter Drucker

The Role of Culture?

From your strategy to your systems, your competition can replicate almost every advantage you have. Every advantage, that is, except one - your culture - FranklinCovey

=> Your culture is your organization‟s most competitive advantage.

Why do so few companies achieve

a truly high-performance culture?

1. Lack of a clear and in-depth understanding of

culture and its importance

2. Lack of a clear vision/dream for a desired culture

3. Lack of persistent efforts and commitment

during the culture building process

4. Lack of a high-impact methodology and

solution to build a high-performance culture

The main reason is…

A lack of an effective

methodology & solution

for culture building

How to Create A High-Performance

Culture (HPC)?

FranklinCovey‟s Methodology

Building a Culture

by Forming Habits

HUMAN WAYS (Universal Values & Timeless Principles)

YOUR OWN WAYS

Core Values

Informal Elements

Structure of Culture (1)

Source: PACE Institute of Management

Belief & Character

Behavior & Attitude

Structure of Culture (2)

Source: PACE Institute of Management

Transforming a culture require changes in behavior & character?

FranklinCovey‟s culture building methodology

does NOT focus on changing BEHAVIOR or

CHARACTER.

It impacts people‟s HABITS.

Why?

Why…

If focus on changing BEHAVIOR / ACTION?

=> Short-lived Results

If focus on changing CHARACTER?

=> Hard to Do

Because "Moving the mountains

is easier than changing the character"

=> Focus on forming HABIT

Why…

Sow a thought, reap an action;

Sow an action, reap a habit;

Sow a habit, reap a character;

Sow a character, reap a destiny.

Samuel Smiles

Process of Building a Culture

Thought => ACTION => HABIT => CHARACTER => Destiny

The purpose is to change behavior & character,

but the METHODOLOGY is to change HABITS.

How to Create/Change a Habit?

FranklinCovey‟s “Know-Live-Be” Model

Know

• Learn to KNOW

• Enlighten Yourself

LIVE

• Know to LIVE

• Live that you know

Be

• Live to BE

• Be a Habit

KNOW: Focus on PARADIGM

SEE (Paradigm)

DO (Practice)

GET (Results)

Source: “See-Do-Get” Model of FranklinCovey

KNOW: Focus on PARADIGM

If you want to make minor changes in

your life, work on your behavior. But if

you want to make significant, quantum

breakthroughs, work on your paradigms.

Stephen R. Covey

PARADIGM

INSIDE OUT

NOT

OUTSIDE IN

CODEPENDENCE

DEPENDENCE

NONFUNCTIONAL

PRIVATE

FAILURE

PUBLIC FAILURE

Habit 1 BE THE VICTIM

Habit 2 BEGIN WITH NOTHING

IN MIND

Habit 3 PUT URGENT THINGS FIRST

Habit 4 THINK WIN-

LOSE

Habit 6 MINIMIZE

Habit 5 SEEK FIRST TO BE

UNDERSTOOD, THEN TO BE UNDERSTOOD

AGAIN

PARADIGM of a Low-Performance Culture

Source: FranklinCovey

Building a High-Performance Culture by “The 7 Habits of Highly Effective People®”

PARADIGM of a High-Performance Culture

The Exclusive Solution of

Enlightening & Transforming Yourself

and Your Organization by the 7 Habits!

The 7 Habits, “Know-Live-Be” Model, and a HIGH-PERFORMANCE CULTURE

Know

• Learn to KNOW

• Enlighten Yourself by the 7 Habits

LIVE

• Know to LIVE

• Living the 7 Highly Effective Habits

Be

• Live to BE

• Being a High-Performance Person

Source: FranklinCovey

SUMMARY: How to Create a HPC?

FranklinCovey‟s Methodology

• Building a Culture by Forming Habits

• From Inside-out, not Outside-in

• Focus on Paradigm, not Behavior

FranklinCovey‟s Exclusive Solution

• Building a High-Performance Culture by

“The 7 Habits of Highly Effective People”

• Knowing the 7 Habits; Living the 7 Habits

Being a Person or an Organisation with a HPC

DISCLAIMER: “The 7 Habits of Highly Effective People” training program is owned by FranklinCovey. Any usage of its IP or trademarks for any training, consulting or commercial purposes without FranklinCovey's permission in writing, is not allowed. Permission needs to be requested to FranklinCovey Vietnam, the exclusive partner of FranklinCovey in Vietnam. This Presentation is copyrighted by Giản Tư Trung. Any usage of this Presentation, without the author's permission, for any training, consulting, or commercial purposes are not allowed.