roles and responsibilities of the cap finance department ......tasks and responsibilities; process...

23
Roles and Responsibilities of the CAP Finance Department 1 © Wipfli LLP 1 Roles and Responsibilities of the CAP Finance Department Trainer: Katherine Eilers, CPA, Manager © Wipfli LLP © Wipfli LLP No Recordings of Any Kind 2 All rights reserved. These materials were created and developed by Wipfli LLP. No part may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of Wipfli LLP, except in the case of brief quotations and certain other noncommercial uses permitted by copyright law. For permission requests, contact Amy Almond at Wipfli LLP This includes any video or audio images on your smart devices.

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Roles and Responsibilities of the CAP Finance Department 1

© Wipfli LLP 1

Roles and Responsibilities of the CAP Finance Department

Trainer: Katherine Eilers, CPA, Manager

© Wipfli LLP

© Wipfli LLP

No Recordings of Any Kind

2

All rights reserved. These materials were created and developed by Wipfli LLP. No part may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of Wipfli LLP, except in the case of brief quotations and certain other noncommercial uses permitted by copyright law. For permission requests, contact Amy Almond at Wipfli LLP

This includes any video or audio images on your smart devices.

Roles and Responsibilities of the CAP Finance Department 2

© Wipfli LLP

Materials/Disclaimer

Please note that these materials are incomplete without the accompanying oral comments by the trainer(s).

These materials are informational and educational in nature and represent the speakers' own views. These materials are for the purchasing agency’s use only and not for distribution outside of the agency or publishing on a public website.

3

© Wipfli LLP

Goals for the session

Help think about what you and fiscal staff should be doing

Address obstacles & provide solutions to consider

Provide an opportunity to plan how to get more done

4

Roles and Responsibilities of the CAP Finance Department 3

© Wipfli LLP

Do you receive/have these questions or comments?

• Why don’t I have a budget?• Why don’t I have a cash flow statement?• We don’t know our cash position.• Why can’t I get financial information sooner?• Reports have too much or too little detail. • We don’t know when we have new grants until

there is a bill to be paid.• Fiscal procedures change and we don’t know

what they are.• Fiscal does not receive all information needed

Questions or concerns

5

© Wipfli LLP

Your concerns – Worksheet

What is not getting done?

What are you putting off until you have more

time?

What is holding you back from successfully carrying out your job?

6

Roles and Responsibilities of the CAP Finance Department 4

© Wipfli LLP

Worksheet – What is not getting done?

7

© Wipfli LLP 8

What are the obstacles?

© Wipfli LLP

Roles and Responsibilities of the CAP Finance Department 5

© Wipfli LLP

Examples of obstacles

• Too many spreadsheets• Several systems or databases• Duplicate (triplicate) data entry

Technology

• Multiple review and approval steps• Time-consuming forms• Too many process steps

Processes

• Who does what?• Is every position working at the correct level?

Task assignment

• It’s what we have always done• Dated documentation (SOPs, P&Ps)Legacy

9

© Wipfli LLP

What must be done?

General responsibilities of Fiscal dept.

Planning & analysis

Manage cash flow

Prepare financial statements

Process transactions

10

Roles and Responsibilities of the CAP Finance Department 6

© Wipfli LLP

What must be done?

Chief Financial Officer• Strategic planning• Budgeting• Contract negotiations• Organizing resources• Financial reports• Board needs

Accounting Supervisor• Operational efficiency• Internal control• Policies & procedures• Grant reports• Reviews & approvals

Accountants• Transactional responsibilities• Accounts payable• Payroll• Record cash receipts

11

Typical responsibilities of Fiscal roles

© Wipfli LLP

Worksheet – What are the obstacles?

12

Roles and Responsibilities of the CAP Finance Department 7

© Wipfli LLP 13

Obstacles and Solution Options

© Wipfli LLP

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Don’t have a budget. No cash flow information. Don’t know cash position.

Solution Options

• Establish a budget timeline– Start several months prior to due date

• Program & Fiscal must be involved• Start with strategic plan, priorities• Org-wide to monthly cash flow• Change frequency of cash

reconciliation14

Roles and Responsibilities of the CAP Finance Department 8

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Managers need real-time information. Level of detail is too much/too little.

Solution Options

• Provide read-only access of accounting system to executive staff and/or managers; access for her/his specific program or department

• Allow managers to determinedetail needed

• Review chart of accounts

15

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Fiscal staff doesn’t know what’s coming so they aren’t ready for changes.

Solution Options

• Hold regular SHORT meetings– Facilitate flow of information– Gain better understanding of what information is

needed by program and fiscal– Understand limitations of what can

be provided by program and fiscal

• Who should attend?

16

Roles and Responsibilities of the CAP Finance Department 9

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• While on the topic of meetings…and emails

Solution Options

• Could it have been an email?– Break in productivity

• Set parameters for when emails will be addressed– Certain times of day– DDD – Do, Discard, Delegate– Use Outlook? Create folders

17

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Senior fiscal managers are performing tasks outside her/his position

Solution Options

• Reassign responsibilities– Start by streamlining the tasks of staff in

other positions so they have capacity– Work up the org chart to streamline and reassign

tasks and responsibilities; process review– This will create capacity at every level so tasks

can be reassigned

18

Roles and Responsibilities of the CAP Finance Department 10

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Senior fiscal managers are performing tasks outside her/his position (cont.)

Solution Options

• Review all tasks performed in the Finance Dept. for appropriateness– Should HR be doing tasks performed by Finance?– Should tasks be done in the

program area?

19

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Small organizations have few fiscal staff members

Solution Options• The CFO will be more involved in daily

transactions than in a larger organization– Reviews and approvals– Reconciliations and financial

statement preparation

20

Roles and Responsibilities of the CAP Finance Department 11

© Wipfli LLP

Obstacles and Solution Options

Obstacle

• Small organizations have few fiscal staff members (cont.)

Solution Options

• Bring other staff into fiscal processes– Receptionist prepares bank deposits; vendor

maintenance– CEO reviews journal entries– Board or Finance Chair review or approve

21

© Wipfli LLP

Obstacles and Solution Options

Obstacle• Information received by fiscal is incomplete;

increases processing time

Solution Options

• Connect with staff regarding missing info – Internal control; accountability– Consider the non-value add cost

22

Roles and Responsibilities of the CAP Finance Department 12

© Wipfli LLP

Obstacles and Solution Options

Obstacle• Program staff doesn’t accept new procedures

Solution Options• Training on policy and procedure changes

– Make sure the reason for the change is clear– Provide training information so managers can train

their staff– Provide information in a central location (shared

server, intranet) so it can be referred to as needed by staff

23

Don’t assume that just because you provided training, staff learned it

© Wipfli LLP

Obstacles and Solution Options

Obstacle• Program staff doesn’t accept new procedures

(cont.)

Solution Options

• What is the culture of the organization?• What is unfolding in the organization?• Why is there a resistance to change?• What has the management group allowed?• How has management made sure the staff is

appropriately prepared?

24

Roles and Responsibilities of the CAP Finance Department 13

© Wipfli LLP

An Age Old Question

What prevents an employee from achieving effective levels of performance?

25

Why don’t employees do what they are supposed to do?!

© Wipfli LLP

Top 5 Responses

They don’t know what they are

supposed to do

They don’t know how to do it

They don’t know why they should

do it

There are obstacles

beyond their control

They don’t think it will work

26

Roles and Responsibilities of the CAP Finance Department 14

© Wipfli LLP

Performance Management

• The process of creating and maintaining an environment of accountability (the organization, the manager, and the employee) to enable employees to perform to the best of their abilities.

• A whole system that begins when an individual assumes a position and ends when an individual leaves the organization.

What is performance management?

27

© Wipfli LLP 28

Let’s look at some examples

Who should do what?

Roles and Responsibilities of the CAP Finance Department 15

© Wipfli LLP

EXAMPLE #1

29

© Wipfli LLP

EXAMPLE #2

30

Roles and Responsibilities of the CAP Finance Department 16

© Wipfli LLP

Next steps? Your plans for change

Map out tasks (see next slide)

Obstacles-What steps

can you take to begin removing

them?

How will you get started?

31

© Wipfli LLP

Next steps? Mapping

List out main tasks

Determine roles, positions

Assign tasks• Separate

preparation, review, approvals where possible

32

Roles and Responsibilities of the CAP Finance Department 17

© Wipfli LLP

Worksheet – What are your next steps?

33

© Wipfli LLP

For Information on How We Can Help

Visit the Wipfli Q&A Booth for more details or email

[email protected]

34

Roles and Responsibilities of the CAP Finance Department 18

© Wipfli LLP

www.wipfli.com/ngp

35

Regulation questionsAudit

ProcessHuman Resource

TechnologyLeadership

Connect with me:

www.linkedin.com/in/katherineeilers

www.facebook.com/WipfliNGP

@KatherineEilers

Bring Wipfli to You:Kate D. Atkins, [email protected]

608.270.2944

My Wipfli – Access to our experts:

www.wipfli.com/mywipfli

© Wipfli LLP

Please be sure to complete the evaluation for this session online,

via the 2019 CAP Annual Convention Event App.

Thanks in Advance for your Cooperation!

EVALUATIONS

The Partnership Wants Your Feedback!

36

Reference Materials

NONPROFIT AND GOVERNMENT PRACTICE

www.wipfli.com/ngp | 888.876.4992

Reproduction or use of any training materials in this manual, except within a participant’s agency without express written permission is prohibited by copyright law. © Wipfli LLP

Roles and Responsibilities of the

CAP Finance Department

Presented by:

Katherine Eilers, CPA, Manager

Roles and Responsibilities in the Finance Department 

Prepared by Wipfli LLP July 2019  

Challenges of Getting Things Done in the Finance Department 

 

 What is not getting done? Be as specific as possible.  Obstacles  Next Steps 

1. 

             

   

2. 

             

   

3. 

             

   

 

Rol

es a

nd R

espo

nsib

ilitie

s in

the

Fina

nce

Dep

artm

ent

Pr

epar

ed b

y W

ipfli

LLP

Augu

st 2

019

Exam

ples

of F

inan

ce D

epar

tmen

t Rol

es &

Res

pons

ibili

ties

CEO

(Acc

ount

ing

resp

onsi

bilit

ies)

C

FO

Seni

or A

ccou

ntan

ts

Acc

ount

ing

Staf

f •

Ensu

re e

ffect

ive

inte

rnal

con

trols

ar

e in

pla

ce

• R

evie

w fi

nanc

ial i

nfor

mat

ion

incl

udin

g Bo

ard

and

Prog

ram

re

ports

Prov

ide

inpu

t and

revi

ew o

n bu

dget

s •

Rev

iew

and

app

rove

Per

sonn

el

Cha

nge

Form

s an

d ot

her

docu

men

ts a

s re

quire

d by

or

gani

zatio

n po

licy

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Res

pons

ible

for o

vera

ll m

anag

emen

t of:

o

Acco

untin

g o

Fa

cilit

ies

o

Info

rmat

ion

Tech

nolo

gy

o

Proc

urem

ent

• R

evie

w fi

nanc

ial s

tate

men

ts a

nd

budg

ets

• R

evie

w a

nd a

ppro

ve jo

urna

l en

tries

pre

pare

d by

the

Seni

or

Acco

unta

nts

• W

ork

clos

ely

with

the

CEO

and

th

e Pr

ogra

m D

irect

ors

to b

udge

t fo

r spe

cific

pro

gram

s an

d th

e ov

eral

l org

aniz

atio

n •

Mee

t mon

thly

with

Pro

gram

D

irect

ors

to re

view

cur

rent

fin

anci

al re

sults

and

dis

cuss

an

ticip

ated

cha

nges

Prep

are

and

pres

ent B

oard

and

Fi

nanc

e C

omm

ittee

repo

rts

• M

anag

e ba

nkin

g re

latio

ns

• M

anag

e in

sura

nce

need

s in

co

njun

ctio

n w

ith th

e H

R D

irect

or

• Pe

rform

on-

goin

g an

alys

is a

nd

fore

cast

ing

• O

vers

ee th

e re

tirem

ent p

lan

audi

t •

Ensu

re e

xter

nal r

epor

ts a

re

timel

y an

d ac

cura

te

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Supe

rvis

e an

d tra

in th

e Ac

coun

ting

Staf

f •

Rev

iew

and

app

rove

tra

nsac

tions

Appr

ove

chec

k ru

ns a

nd

disb

urse

men

t of f

unds

Appr

ove

bank

tran

sfer

s •

Rev

iew

and

app

rove

re

conc

iliatio

ns p

repa

red

by th

e ac

coun

ting

staf

f •

Back

up

acco

untin

g st

aff d

utie

s as

nee

ded

• R

econ

cile

ban

k ac

coun

ts (o

r ov

erse

e th

e re

conc

iliatio

n pr

oces

s)

• Pr

epar

e, re

view

and

app

rove

jo

urna

l ent

ries

• Pr

epar

e fin

anci

al re

ports

Mee

t mon

thly

with

Pro

gram

M

anag

ers

to re

view

cur

rent

fin

anci

al re

sults

and

dis

cuss

an

ticip

ated

cha

nges

Wor

k w

ith th

e au

dito

rs o

n th

e an

nual

fina

ncia

l sta

tem

ent/s

ingl

e au

dit

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Perfo

rm d

aily

tran

sact

ion

proc

essi

ng, i

nclu

ding

: o

Ac

coun

ts p

ayab

le e

ntry

o

R

ecor

d ca

sh re

ceip

ts

o

Payr

oll

• R

econ

cile

acc

ount

s pa

yabl

e an

d ac

coun

ts re

ceiv

able

with

su

bsid

iary

ledg

ers

• M

aint

ain

Foun

datio

n ac

coun

ting

reco

rds

• In

itiat

e ba

nk tr

ansf

ers

Rol

es a

nd R

espo

nsib

ilitie

s in

the

Fina

nce

Dep

artm

ent

Pr

epar

ed b

y W

ipfli

LLP

Augu

st 2

019

Exam

ples

of F

inan

ce D

epar

tmen

t Rol

es &

Res

pons

ibili

ties –

Sm

all O

rgan

izat

ion

CEO

and

/or B

oard

Mem

ber

(Acc

ount

ing

resp

onsi

bilit

ies)

A

ccou

ntin

g M

anag

er

Acc

ount

ant /

Boo

kkee

per

Non

-Fis

cal S

taff

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Res

pons

ible

for o

vera

ll m

anag

emen

t of:

o

Faci

litie

s o

In

form

atio

n Te

chno

logy

Rev

iew

fina

ncia

l inf

orm

atio

n in

clud

ing

Boar

d an

d Pr

ogra

m

repo

rts

• R

evie

w fi

nanc

ial s

tate

men

ts a

nd

budg

ets

• R

evie

w a

nd a

ppro

ve jo

urna

l en

tries

pre

pare

d by

the

Seni

or

Acco

unta

nts

• M

anag

e ba

nkin

g re

latio

ns

• M

anag

e in

sura

nce

need

s in

co

njun

ctio

n w

ith th

e H

R D

irect

or

• Pr

ovid

e in

put a

nd re

view

on

budg

ets

• R

evie

w a

nd a

ppro

ve P

erso

nnel

C

hang

e Fo

rms

and

othe

r do

cum

ents

as

requ

ired

by

orga

niza

tion

polic

y

• R

evie

w a

nd a

ppro

ve

reco

ncilia

tions

Sign

che

cks,

app

rove

EFT

di

sbur

sem

ents

, app

rove

ban

k tra

nsfe

rs

• Pr

epar

e ba

nk d

epos

its

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Res

pons

ible

for o

vera

ll m

anag

emen

t of:

o

Acco

untin

g o

Pr

ocur

emen

t •

Wor

k cl

osel

y w

ith th

e C

EO a

nd

the

Prog

ram

Dire

ctor

s to

bud

get

for s

peci

fic p

rogr

ams

and

the

over

all o

rgan

izat

ion

• Su

perv

ise

and

train

the

Acco

untin

g St

aff

• M

eet m

onth

ly w

ith P

rogr

am

Dire

ctor

s to

revi

ew c

urre

nt

finan

cial

resu

lts a

nd d

iscu

ss

antic

ipat

ed c

hang

es

• Pr

epar

e an

d pr

esen

t Boa

rd a

nd

Fina

nce

Com

mitt

ee re

ports

Perfo

rm o

n-go

ing

anal

ysis

and

fo

reca

stin

g •

Appr

ove

chec

k ru

ns a

nd

disb

urse

men

t of f

unds

Ove

rsee

the

retir

emen

t pla

n au

dit

• En

sure

ext

erna

l rep

orts

are

tim

ely

and

accu

rate

Rev

iew

and

app

rove

tra

nsac

tions

Back

up

acco

untin

g st

aff d

utie

s as

nee

ded

• W

ork

with

the

audi

tors

on

the

annu

al fi

nanc

ial s

tate

men

t/sin

gle

audi

t

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Prep

are

and

revi

ew jo

urna

l en

tries

Prep

are

finan

cial

repo

rts

• Pe

rform

dai

ly tr

ansa

ctio

n pr

oces

sing

, inc

ludi

ng:

o

Acco

unts

pay

able

ent

ry

o

Rec

ord

cash

rece

ipts

o

Pa

yrol

l •

Mai

ntai

n Fo

unda

tion

acco

untin

g re

cord

s •

Initi

ate

bank

tran

sfer

s •

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls

are

in p

lace

Rec

onci

le a

ccou

nts

paya

ble

and

acco

unts

rece

ivab

le w

ith

subs

idia

ry le

dger

s •

Rec

onci

le b

ank

acco

unts

Mai

ntai

n ve

ndor

dat

abas

e

Rol

es a

nd R

espo

nsib

ilitie

s in

the

Fina

nce

Dep

artm

ent

Pr

epar

ed b

y W

ipfli

LLP

Augu

st 2

019

Exam

ples

of F

inan

ce D

epar

tmen

t Rol

es &

Res

pons

ibili

ties –

Sm

all O

rgan

izat

ion

CEO

and

/or B

oard

Mem

ber (

Acco

untin

g re

spon

sibi

litie

s)

Acc

ount

ant /

Boo

kkee

per

Non

-Fis

cal S

taff

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls a

re in

pla

ce

• R

espo

nsib

le fo

r ove

rall

man

agem

ent o

f: o

Ac

coun

ting,

incl

udin

g pr

ocur

emen

t o

Fa

cilit

ies

o

Info

rmat

ion

Tech

nolo

gy

• R

evie

w fi

nanc

ial i

nfor

mat

ion

incl

udin

g Bo

ard

and

Prog

ram

repo

rts

• O

vers

ee fi

nanc

ial s

tate

men

t aud

it w

ork

• O

vers

ee th

e re

tirem

ent p

lan

audi

t •

Ove

rsee

oth

er fi

scal

aud

its a

nd m

onito

ring

visi

ts

• R

evie

w fi

nanc

ial s

tate

men

ts

• R

evie

w a

nd a

ppro

ve b

udge

ts

• R

evie

w a

nd a

ppro

ve jo

urna

l ent

ries

• M

anag

e ba

nkin

g re

latio

ns

• M

anag

e in

sura

nce

need

s •

Rev

iew

and

app

rove

Per

sonn

el C

hang

e Fo

rms

and

othe

r doc

umen

ts a

s re

quire

d by

or

gani

zatio

n po

licy

Rev

iew

and

app

rove

reco

ncilia

tions

Sign

che

cks,

app

rove

EFT

dis

burs

emen

ts,

appr

ove

bank

tran

sfer

s •

Supe

rvis

e an

d tra

in th

e Ac

coun

ting

Staf

f •

Appr

ove

chec

k ru

ns a

nd d

isbu

rsem

ent o

f fu

nds

Back

up

acco

untin

g st

aff d

utie

s as

nee

ded

• R

evie

w a

nd a

ppro

ve tr

ansa

ctio

ns

• Pe

rform

on-

goin

g an

alys

is a

nd fo

reca

stin

g •

Rev

iew

ext

erna

l fin

anci

al re

ports

for t

imel

ines

s an

d ac

cura

cy

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls a

re in

pla

ce

• Pr

epar

e an

d re

view

jour

nal e

ntrie

s •

Prep

are

finan

cial

repo

rts

• Pe

rform

dai

ly tr

ansa

ctio

n pr

oces

sing

, in

clud

ing:

o

Ac

coun

ts p

ayab

le e

ntry

o

R

ecor

d ca

sh re

ceip

ts

o

Payr

oll

• Pr

epar

e ba

nk d

epos

its

• In

itiat

e ba

nk tr

ansf

ers

• W

ork

clos

ely

with

the

CEO

and

the

Prog

ram

D

irect

ors

to b

udge

t for

spe

cific

pro

gram

s an

d th

e ov

eral

l org

aniz

atio

n •

Mee

t mon

thly

with

Pro

gram

Dire

ctor

s to

re

view

cur

rent

fina

ncia

l res

ults

and

dis

cuss

an

ticip

ated

cha

nges

Wor

k w

ith th

e au

dito

rs o

n th

e an

nual

fina

ncia

l st

atem

ent/s

ingl

e au

dit

• W

ork

with

oth

er fi

scal

aud

itors

and

mon

itors

to

prov

ide

info

rmat

ion

as n

eede

d •

Prep

are

exte

rnal

fina

ncia

l rep

orts

• En

sure

effe

ctiv

e in

tern

al c

ontro

ls a

re in

pla

ce

• R

econ

cile

acc

ount

s pa

yabl

e an

d ac

coun

ts

rece

ivab

le w

ith s

ubsi

diar

y le

dger

s •

Rec

onci

le b

ank

acco

unts

Mai

ntai

n ve

ndor

dat

abas

e •

Gen

erat

e fin

anci

al re

ports

from

sys

tem

for

CEO

and

Boa

rd

• Ba

ck u

p ac

coun

ting

staf

f dut

ies

as a

ppro

pria

te

• Pr

oces

s/pr

epar

e ac

coun

ts p

ayab

le in

form

atio

n fo

r pay

men

t