ROLE OF

SYSTEM

ANALYST

SYSTEM ANALYST

A systems analyst researches problems,

plans solutions, recommends software

and systems, at least at the functional

level, and coordinates development to

meet business or other requirements.

System analyst is an individual who selects

and configures computer systems for an

organization or business. This means the

analyst must understand the general

objectives of the business.

A systems analyst designs new IT solutions to improve business efficiency and productivity.

The system analyst must have a solid understanding of computer hardware and software and should keep up-to-date on all the latest technologies. He must also be willing to listen to the constant needs and complaints of the users he builds systems for.

Skills

Following are the important roles:

Requirement

Change Agent

Investigator And Monitor

Gathering Facts, data and opinions of users

Solving Problems

Motivator

Defining Requirement:

The basic step for any system analyst is

to understand the requirements of the

users. This is achieved by various fact

finding techniques like interviewing,

observation, questionnaire etc. The

information should be collected in such

a way that it will be useful to develop

such a system which can provide

additional features to the users apart

from the desired.

Change Agent:

The analyst must be viewed as an agent

of change. A candidate system is

designed to introduced change and

reorientation.

In the role of change agent, the systems

analyst may select various style to

introduce change to the user

organization. No matter what style is

used, however, the goal is the same: To

achieve acceptance of the candidate

system with a minimum of resistance.

Investigator And Monitor:

In defining a problem , the analyst pieces

together the information gathered to

determine why the present system does

not work well and what changes will

correct the problem.

The analyst play the investigator role as

well as also play monitor role. The

analyst must monitor programs in

relation to time, cost and quality.

Gathering Facts, Data

and Opinions of Users:

After determining the necessary needs

and collecting useful information the

analyst starts the development of the

system with active cooperation from the

users of the system. Time to time, the

users update the analyst with the

necessary information for developing the

system. The analyst while developing the

system continuously consults the users

and acquires their views and opinions.

Solving Problems:

The analyst must provide alternate

solutions to the management and

should do study of the system to

avoid future problems. The analyst

should provide with some flexible

alternatives to the management

which will help the manager to pick

the system which provides the best

solution.

Motivator:

A system must be well design and

acceptable to the user. System

acceptance is achieved through user

participation in its development,

effective user training and proper

motivation to use the system. The

analyst’s role as a motivator

becomes obvious during the first few

weeks after implementation.

System Analyst Process

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