LOGOM.S.RAMAIAH INSTITUTE OF TECHNOLOGY

(Autonomous, Affiliated to Visveshwaraya Technological University, Belgaum)

M.S.R.I.T Post, Bangalore - 560054

ROLE OF MANAGEMENT IN SHAPING ORGANISATION

By

GOUTHAM G SHETTY- 1MS09MBA18

Under the guidance of

Sreedhar N M.B.A,

Lecturer

Coordinated by M Rizwana M.B.A,(Ph.D)

Lecturer

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MEANINGSMANAGEMENT PYRAMIDFUNCTIONS AND RESPONSIBILITIESROLES OF MANAGEMENT (MITZBERG)THREE SCENARIOSLITERATURE SITED LEARNING EXPERIENCECONCLUSION

CONTENTS

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Management in all business areas and organizational activities are the acts of getting people and resources together to accomplish desired goals and objectives.

Management

- Italian word maneggiare (to handle especially a horse), derives from the Latin manus (hand).- The process of Planning, Organizing, Leading, and Controlling to achieve organizational goals

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Administration

o Middle English word administration, which is in turn derived from the French administration, itself derived from the Latin administratio - a ad ("to") and ministratio ("give service")

Interpretation of the policy set by an organization’s board of directors, and its translation into executive action

.

organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal.

Organization

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First-lineManagers

MiddleManagers

TopManagers

President, CEO, VP • Make long-range plans• Establish policies• Represent the company

The Management Pyramid

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First-lineManagers

MiddleManagers

TopManagers

• Implement goals• Make decisions• Direct first-line managers

Sr PM, PM, Controller, MarketingManager, Sales Manager

The Management Pyramid

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First-lineManagers

MiddleManagers

TopManagers

• Implement plans• Oversee workers• Assist middle managers

Office Manager,Supervisor, Foreman,Department Head

The Management Pyramid

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Functions of management

Responsibilities

•Planning•Organizing•Staffing•Leading/Directing•Controlling/Monitoring•Motivation

•Formation of business policy• Mission• Vision • Objectives• Strategy 

InformationalInformational

DecisionalDecisional

InterpersonalInterpersonal

The Roles ofManagementThe Roles ofManagement

+ Innovator!Taken from mitzberg

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founded by the Indian industrialist Dhirubhai Ambani in 1966.  Dhirubhai's ability to manipulate the levers of a controlled

economy to his advantage. TURN OVER OF 70 crores in 1976/77.  innovative instruments like convertible debentures from the 1980 Reliance Industries Limited is India's largest private

sector company by market value, with an annual turnover of US$ 44.6 billion and profit of US$ 3.6 billion for the fiscal year ending in March 2010 making it one of the largest India's private sector companies

Reliance contributes to 10% of India’s total indirect tax and 6% of her total exports.

10/10/2010- 2nd Among world’s largest value creators (BCG Report/ECONOMIC TIMES)

Reliance industries

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VISION OF THE FOUNDERFAR SIGHTEDNESSINNOVATIONDIVERSIFICATIONEMPLOYEE SATISFACTIONPOLICIES INVESTMENT DECISIONSOPPURTUNITY IDENTIFICATIONSTAKE HOLDERS CONFIDENCE

MANAGEMENT ROLE IN SUCCESS OF RELIANCE

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1987, founded by Ramalinga Raju 1992, The company went public With the launch of Satyam Infoway (Sify) Satyam became

one of the first to enter Indian internet service market URISA (The Urban and Regional Information Systems

Association) 2008 Exemplary Systems in Governments, US, and FutureGov Magazine’s Government Technology Award 2008

The Best Integrated e-Business Solution Award , for the year 2004 from Microsoft Malaysia

Vice President Al Gore's award for one of the 10 best e-Government applications for the year 2000.

SATYAM

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Identified opportunities for business development all over the world

Tapped into skill base of Indian talents Brand imageHigh Employee Satisfaction rating

ROLE OF MANAGEMENT

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DEC 2008 A botched acquisition attempt involving Maytas

Inflated staff number by 12000JAN 2009,Accounting scandal (7000

crores) APRIL 2009, Take over by Mahindra

FALL OF SATYAM

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Management IssuesShort sightednessLack of PlanningLack of accountability

ROLE OF MANAGEMENT

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Successfully completes projects relating to 2010 FIFA World Cup

Mahindra Satyam was the 2010 FIFA World Cup official IT services provider.

Presently Building a SEZ in HyderabadPlans to hire 3000 new employees

ROLE OF MANAGEMENT

Effective Crisis Handling by the Management

Employee Motivation

PHEONIX REVIVAL

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Founded in 1942 by Mr. B.M. Birlahe company was the largest car

manufacturer in India before the rise of Maruti Udyog.

Hindustan Motors has been iconic in giving India the great Ambassador

top brass of the company are opting out in recent times

For FY10, the company's accumulated loss till 31st March 2009 stood at Rs 131 crore.

HINDUSTAN MOTORS

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Role of Management in fall of Hindustan motors

Short sightednessInertia to changeLack of PlanningLack of InnovationManagement IssuesOperational challenges in terms of

optimization of resourcesLack of accountability

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Conclusion Organizations future depend on quality of

management "Good management is the art of making problems so

interesting and their solutions so constructive that everyone wants to get to work and deal with them."—Paul Hawken, Natural Capitalism

"I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organization brings out the great energies and talents of its people."— Thomas J. Watson, Jr.A Business and its Beliefs (1963)

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LEARNING EXPERIENCE understand the key roles and activities of a manager’s

job understand how management competencies relate to the

different managerial roles and levels at which managers perform

distinguish between management as a form of control and management as a form of leadership

Sneak peek into working of different organizations their strength and weaknesses

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LITERATURE CITED

Gomez-Mejia, Luis R.; David B. Balkin and Robert L. Cardy (2008). Management: People, Performance, Change, 3rd edition. New York, New York USA: McGraw-Hill. pp. 19. ISBN 978-0-07-302743-2.

Gomez-Mejia, Luis R.; David B. Balkin and Robert L. Cardy (2008). Management: People, Performance, Change, 3rd edition. New York, New York USA: McGraw-Hill. pp. 20. ISBN 978-0-07-302743-2.

http://www.sayeconomy.com/ten-management-roles-by-henry-mintzberg/ http://en.wikipedia.org/wiki/Steve_Jobs

RELIANCE Times of India- pg 21/BCG 2010 value Creators Report dated 10 september http://www.ril.com/html/investor/10_yearshighlight.html http://en.wikipedia.org/wiki/Reliance_Industries http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4369 DATA FROM DHIRUBHAISM AUTHORED BY A G KRISHNAMURTHY

SATYAM http://en.wikipedia.org/wiki/Anand_Mahindra http://en.wikipedia.org/wiki/Mahindra_Satyam http://profit.ndtv.com/news/show/mahindra-satyam-removes-freeze-on-hiring-to-recruit-3-000-

97491?pfrom=Business http://www.mahindrasatyam.com/

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CONTINUED

HINDUTAN MOTORShttp://en.wikipedia.org/wiki/Hindustan_Motorshttp://www.moneycontrol.com/news/business/hin

dustan-motors-what-led-to-networth-erosion_455837-3.html

http://economictimes.indiatimes.com/news/news-by-industry/auto/automobiles/Top-management-executives-exit-continues-at-Hindustan-Motors/articleshow/6320883.cms

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Goutham G Shetty