roi of blogging

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© 2009 www.telezent.com Blog Measurement Metrics THE ROI OF BLOGGING Business Value www.Telezent.com [email protected] By Sandeep Arora

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Here is a PPT on the "ROI of Blogging". Some points are based on my experience and some are based on other peoples experience. This is not a complete list - so please provide your ideas and we will update the PPT.

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Page 1: ROI Of Blogging

© 2009 www.telezent.com

Blog Measurement Metrics

THE ROI OF BLOGGING

Business Value

[email protected]

By Sandeep Arora

Page 2: ROI Of Blogging

© 2009 www.telezent.com

Blog Measurement Metrics

Page 3: ROI Of Blogging

© 2009 www.telezent.com

Business Value

Page 4: ROI Of Blogging

© 2009 www.telezent.com

Money saved

Increased Brand Equity

• Cost of Advertising ($) in traditional media (TV, radio, etc).

• Cost to Advertise in similar magazines.

ROI

• Cost of paid search or hiring a internet advertising firm.

• Build Brand Equity which is intangible and will translate to profitable customer action.

Page 5: ROI Of Blogging

© 2009 www.telezent.com

Product/Service Improvement

ROI

•Company fixes a major product flaw.•Company improves service and makes customers happy.

•Company continuous to spend marketing dollars to push a faulty product.•Company continuous to execute poor service which customers hate.

•Company creates new product based on user ideas.

•Company continuous to focus on obsolete products.•Competition taps customer Ideas and launches new product.

Blog Without Blog

Page 6: ROI Of Blogging

© 2009 www.telezent.com

Customer Support

•Customers self service themselves and make fewer calls to company support center which results in cost saving.

•Gives company insight into consumer behavior.•Similar effort using traditional focus group cost lot of money.

ROI

Page 7: ROI Of Blogging

© 2009 www.telezent.com

Marketing / Sales

Number of conversionsSales via blogNumber of qualified leads.

As company sales increase you will be able to measure –

Page 8: ROI Of Blogging

© 2009 www.telezent.com

Online Reputation

HighRanking

•You secure a High Position in Search Engine Results which is equivalent to Google Insurance.•This will Help you offset any negative content.