robotic process automation awareness session...have automation ingrained into every aspect of their...
TRANSCRIPT
Robotic Process AutomationAwareness Session
May 7th 2020
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What is Robotics Process Automation (RPA)?
Identifying suitable processes for automation
Automation trends & lessons learned
How the RPA framework can help
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Robotics Process Automation (RPA)
[noun]: an enterprise software tool which automates business processes by mimicking human behaviour across systems.
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Improve quality…
Citizen/employee experienceCost savings can be achieved with
every deployed automation
SecurityRobust security design
and architecture
TraceabilityComprehensive audit logs, documentation
and credential management
24/7 operationsProcess execution 24 hours
a day, 7 days a week
…and quantity
Reduce backlogs / increase capacityCost savings can be achieved with every deployed automation
Quality and accuracyExecution quality improvements can be immediately realised
ScalabilityScalable automation based on anticipated demand by “turning on” capacity
SpeedProcess turnaround time can be dramatically improved
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Factors for identifying automation processes:
Digital process
Rules-based
Low variability
Error proneHigh volume
Prerequisites
Case enhancers
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Transactional processes
Light-weight integrations
Data quality and cleaning
Compliance checks
It’s not just about what we do, but what we could do
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Understanding RPA Trends
We have generally observed… However, the best organisations…
Try before you buy Define an approach
Focus on Cost Reduction onlyConsider alignment between
Virtual & Human Workforce
De-centralised approaches Establish a centralized CoE
Focus on PoC’s Define an up-front strategy
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Progressing your automation journey
Proof of Concept
Production
Pilot Ingrained
Ready to scale
Scaled
“The departments we are supporting have experimented with
Automations in a test environment.”
“The departments we are supporting have piloted Automations
in a live business environment.”
“The departments we are supporting have over 50+ live Automations across my organisation.”
“The departments we are supporting have automation
ingrained into every aspect of their enterprise.”
“The departments we are supporting have
Automations in production and now we want to scale
more rapidly.”
“The departments we are supporting
have heard of Automation but
don’t know where to start.”
Aware
Full value potential of automation is here Next steps are here
Don’t get stuck here
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While desktop automation may seem faster, RPA wins the race
Scaling Successfully
Do not underestimate
change management
Testing a robot in production is no
riskier than a human
A centralized team is best to manage the
virtual workforce
RPA requires innovative minds
to deliver well
Exception capabilities enable autonomy
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A. RPA strategy
definition
B. Operating model and
CoE setup
C. Platform architecture
and deploymentD. Delivery E. Service operations
Deloitte RPA service catalogue
Experimentation (PoC/PoV)
RPA Strategy Definition
RPA Tool Evaluation
RPA Architecture and Deployment
RPA CoE
RPA Operating Model
RPA operations
RPA training and certification
Process Pipeline Identification
Project Delivery
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Get in touch:
Any questions?