robohelp 9 new features

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© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Ankur Jain | Product Manager – RoboHelp and Technical Communication Suite Twitter @ankurjain8 | Email [email protected] New in Adobe RoboHelp 9

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This is the PowerPoint Slide Presentation used Ankur Jain, Adobe RoboHelp and Technical Communication Suite Product Manager during the EU and USA launch events.

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Page 1: RoboHelp 9 New Features

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Ankur Jain | Product Manager – RoboHelp and Technical Communication Suite

Twitter @ankurjain8 | Email [email protected]

New in Adobe RoboHelp 9

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 2

Adobe RoboHelp 9 – Inputs & Outputs

Page 3: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 3

Adobe RoboHelp turns 20

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Page 4: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 4

Adobe revolutionizes how the world

engages with ideas and information

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 5

“CONTENT”TO

“CONTENT

+APPLICATIONS”

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 6

Industry Challenges: What we are hearing from TechComm customers

 Users want more from

documentation... more

interactive, collaborative, personalized,

rich documentation

and socially-enabled

experiences… and they want

this on multiple devices.

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http://www.flickr.com/photos/didbygraham/

Page 7: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 7

Team Collaboration

Page 8: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 8

Team Collaboration is Essential!

Page 9: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 9

Cloud-based Reviews in Adobe RoboHelp 9

Create PDF for Review from Adobe RoboHelp 9

Refresh to see otherReviewer’s comments

Reviewers only need

free PDF Reader

Adobe ID / Password

Import PDF comments Into RoboHelp 9

Page 10: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 10

Create PDF for Review from Adobe RoboHelp 9

Refresh to see otherReviewer’s comments

Reviewers only need

free PDF Reader

MS SharePoint-based Reviews in Adobe RoboHelp 9

Import PDF comments Into Adobe RoboHelp 9

Page 11: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 11

Content Re-use: Shared Resources

Page 12: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 12

Documentation has remained static for 20 years

Microsoft WinHelp circa 1990

Page 13: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 13

RoboHelp 9: Making User Assistance Social

Page 14: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 14

=+ +Flash Player WebKit HTML Engine

(used in Safari Browser)PDF Reader Adobe AIR

Adobe AIR Help 2.0 - Powers the Next Generation of Documentation

Page 15: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 15

Making User Assistance Social

Page 16: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 17

User-generated Content

Page 17: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 18

User-generated Content Revolution: Everyone is a Publisher

Twitter: 95,000,000 Tweets per day. 1,100 updates for second

Facebook: More than 30 billion pieces of content (web links,

news stories, blog posts, notes, photo albums, etc.) shared

each month

Google: 34,000 searches per second (2 million per minute;

121 million per hour; 3 billion per day; 88 billion per month,

figures rounded)

Wikipedia (English): There are currently 3,508,389 articles

YouTube: Over 35 Hours of Video Uploaded Every Minute

Blogs: There are152,301,210 according to blogpulse.com

Flickr: Reported hosting more than 5 billion images In

September 2010

Page 18: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 19

RoboHelp 9: Embracing the User-generated Content Revolution

Page 19: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 20

Dynamic User-Centric Content

Deliver Personalized Content“Right Content for Right People”

Page 20: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 21

RoboHelp 9: Dynamic User-Centric Content

Right Content for Right People

Deliver Personalized Information

Multiple Help Systems in One

Create multiple categories with different TOC, Index, Glossary,

Skins, conditional Text, Variables and more

Exclusion of unreferenced topics and baggage files from Search

Page 21: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 22

Multi-device Publishing

Page 22: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 23

Mobile Revolution: A Fundamental shift in the way we consume content

Page 23: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 24

RoboHelp 9: Multi-device Publishing via ePub Standard

Page 24: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 25

ePub from Adobe RoboHelp 9

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 26

Authoring Enhancements

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 27

Adobe RoboHelp 9 - Authoring Enhancements

MS Office 2010 Support. 32bit native, runs on 64bit systems

Automated CSH Authoring

Preview Topics in multiple Browsers before you publish them

Support for additional Browsers (Chrome)

Paste Rich HTML Content from Word, Excel and Browsers

Direct Publishing to MS SharePoint

Exclusion of unreferenced topics and baggage files from Search

Many Usability Enhancements

Online Help is now based on Adobe Community Help

Page 27: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 28

“CREATION”TO

“CREATION

+OPTIMIZATION”

Page 28: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 29

Content Optimization Strategy – CMEI Model

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Create Content

Measure

Execute/ Improve

Innovate

Content usage, search patterns, geo, & effectiveness

Improve content and interact with end users

Optimize

Create Optimize

Using RoboHelp Server

Using RoboHelp

Page 29: RoboHelp 9 New Features

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Copyright 2008 Adobe Systems Incorporated. All rights reserved. Adobe confidential. 30

Adobe RoboHelp Server 9

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Provides specialized Analytics for technical documentation

Offers flexible ways of publishing to different audiences

Provides a powerful search engine to produce better results

Page 30: RoboHelp 9 New Features

Copyright 2010 Adobe Systems Incorporated. All rights reserved.

®

Adobe revolutionizes

how the world

engages with ideas

and information anytime,

anywhere and through

any medium

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Page 31: RoboHelp 9 New Features

®

Copyright 2010 Adobe Systems Incorporated. All rights reserved. Adobe confidential.