ROBIN C. WILLIAMSSunnyvale, TX 972-741-8260 rocwilliams@icloud.com www.linkedin.com/in/rocwilliams

VP | DIRECTOR | SENIOR IT LEADERCloud Transformation | Strategic Planning | Process Reengineering | Automation | ITIL | Infrastructure

Performance Improvement | M&A Integration | Risk & Compliance | Global Team BuildingAccomplished IT leader with a strong track record of collaborating with business partners to drive compliance, innovation, process improvement, cost reduction and high-impact change for competitive advantage, revenue gain and profit. Experience in both Fortune 500 and early-stage firms with mastery of multiple architectures including Web, Client Server, Cloud and e-Commerce. Managed international teams of up to 180 professionals. Can contribute by:

Aligning IT resources with rapidly changing business requirements Reorganizing & revitalizing struggling IT programs and projects Planning and executing rapid transformations and optimizations Recruiting, developing and retaining teams of top performers

Energetic, out-front leader with a participative management style that challenges team members to excel. Received a Master of Science degree in Electrical and Computer Engineering from Oklahoma State University and a BS degree in Business/Finance from Oklahoma City University. Substantial additional technical and leadership training: ITIL Foundations, Lean Six Sigma, Integral Leadership and Critical Thinking & Decision Making.

SELECTED ACCOMPLISHMENTS

Reengineered Cloud platform to meet strict FedRAMP requirements. New Federal information security standard required Verizon infrastructure upgrade. Challenged engineering & security teams to find ways to retrofit existing Cloud Platform inexpensively. Achieved Federal certification, protecting $150M in recurring revenue.

Launched consumer Cloud IaaS platform in 60 days. Terremark had opportunity to join VMWare in the launch of vCloud Express and claim market leadership in consumer Cloud services. Directed design, development and deployment of infrastructure within 60 days, leading to successful product launch at VMWorld Conference.

Architected Vulnerability Management Program to reduce risk. Acquisition of Terremark put spotlight on Verizon security issues. Led cross-functional in formulating new, robust vulnerability management program. Eliminated backlog of aged security issues and developed sustainable program for future vulnerability remediation.

Developed Agile Operations Framework to improve productivity 20%. With demand for engineering services outpacing supply, applied Agile principals to IT engineering organization to streamline operations for faster redirection of resources and to capitalize on emerging revenue opportunities. Improved IT productivity and morale.

CAREER HISTORY

Director, Operational Support Systems, Verizon Enterprise, 2011-2015. Following acquisition by Verizon, IT operations responsibilities extended to include Colocation, Managed Services and Cloud portfolio of over 240 systems from both Terremark and Verizon Business. Saved millions through consolidation and virtualization. Completed gap analysis, formulated and executed plans to meet more stringent HIPAA technical security controls.

Sr. Manager, Operational Support Systems, Terremark Worldwide, 2007-2011. Following acquisition by Terremark, responsibilities extended to include IT-based systems management functions for Colocation, Cloud and Managed Services. Launched new Cloud IaaS offerings for consumer and enterprise. Extended services into Europe and Latin America and expanded vertical markets to include Healthcare, Federal and Public Sector.

Sr. Manager, Information Technology, Data Return, LLC 2003-2007. Responsible for multiple post-acquisition efforts to consolidate and reorganize IT teams and systems including: Corporate IT, Network Engineering, Information Security and Operational Support Systems. Achieved $2M annualized savings by eliminating hundreds of non-essential systems. Reengineered processes reducing rework by 25% and increasing customer satisfaction.

Earlier: Employed by Divine as Manager, Monitoring Services, 2002-2003; Data Return as Manager of Monitoring Services, 1999-2002; CompuCom Systems as Manager of Professional Services and Systems Engineer, 1996-1999.

Personal: Married, 3 children. Enjoy family activities, reading, gardening, boating and playing golf.