robert bruce - driving enterprise excellence

of 29/29

Post on 30-Jun-2015

289 views

Category:

Leadership & Management

0 download

Embed Size (px)

DESCRIPTION

Managing Director and Regional Vice President for Manufacturing and Supply Chain, Vistaprint

TRANSCRIPT

  • 1. ROBERT BRUCEManaging Director AustraliaVice President Manufacturing and Supply Chain (MoW)Vistaprint

2. The Spirit of LeanHow to successfully transcend industries with Lean? 3. For help along the wayThankyou!Andy KelsallDr. Hauke Hansen 4. Agenda Who are Vistaprint? A typical Lean Story The Spirit of Lean Our Lean Journey so far Q&A & Wrap Up 5. Who are Vistaprint?We are global 14 offices in 12 countries 25 localized websites Serving customers in 130 countriesWe are growing rapidly We have grown from 1 to 4,000 employees We serve over 13 million customers per year We have grown annual revenue to over $1.4BWe are transforming a market We make it easy for micro businesses to createprofessional marketing materials (previously onlyavailable/affordable to large companies) 6. Our disruptive business modelVistaprintVolumeUnitCostLowVolumeMarketsHigh VolumeMarkets 7. A typical Lean storyTOYOTATPSCOMPANY AA.P.S.VSMKANBAN6 SIGMA5SANDONKAIZENSMED5 WHYHR-HRPULL 8. We are Lean?SMEDKAIZENSIGMAKANBANSMEDVSM5SPULLANDON5 WHYJITHR-HR 9. KAIZENSIGMAPULLKANBANJITUnsuccessfulcompaniesfocus solely onthe appearanceof the fruit5SHR-HRVSM SMED5 WHYANDON 10. We areC..Lean?KANBAN KAIZEN6 SIGMAVSMPULLANDON5 WHY5SHR-HRSMEDJIT 11. Fertile Ground for LeanUnsuccessfulcompanies solelyfocus hereSuccessfulcompanies focushere 12. How do we feed the soil for growth? Does the Lean spirit exist from the top down? Does the company have Business Policy Deployment? Does cooperation between departments exist? Are roles and responsibilities clear? Are employees valued for their works? Are systems improved over time to become more stable andpredictable? How are problems kept from recurring? Do managers, supervisors and team leads have the ability to teachor coach? Do management often go to shop-floor to practice Gemba Walk?Fertile Ground for Lean 13. The Spiritof Lean 14. Our LeanJourney 15. Our Vision for Deer ParkTo become Australiasbest custom manufacturer 16. Simple LogicInput(Resource)Output(Results) People Materials Machines /Equipment Customer Satisfaction Employee Satisfaction Employee Development Profitability ($) Contribution to society Enduring Legacy Development of peopleMethod(Process) = Lean tools Lean Systems Lean processes 17. Launch Principles..the critical first 90 days Engage the people Safety First Steal with Pride KISS (Keep it Simple, Stupid) Communicate, Communicate,Communicate Foster a CI Mindset & Iterate rapidly 18. Fertile Soil at Deer Park Does the Lean spirit exist from the top down? Does the company have Business PolicyDeployment? Does cooperation between departments exist? Are roles and responsibilities clear? Are employees valued for their work and ideas? Are systems improved over time to become morestable and predictable? How are problems kept from recurring? Do managers, supervisors and team leads have theability to teach or coach? Do management often go to shop-floor to practiceGemba Walk?PolicyDeploymentPDCA in ValueStreams16 ideasimplemented perperson perannum5S as a means toconduct StandardisedWork 19. Sustaining Lean Education for ALL Educate all the team Develop systems and tools VPS was born 20. Someincredibleresults6 21. Shingo as our directional guide 22. Acknowledging reality vs. Shingo Seeing reality withhumility 15 Areas ofopportunity 23. Shingo cant be just about The Prize An enduring and truly world class vision point for sustaining growth andachieving success Shingo painted a picture of the type of company we all wanted to workfor The most rigorous assessment in the world for a reason.hard toachieve because its worth achieving Not like any other assessmentIf it was just about the prize,that alone, wouldnt be enoughto sustain the effort.. 24. Triple landmark achievement First Australasian Plant First Print CompanyGlobally Youngest Plant Ever 25. My greatest joy is seeing the team succeed 26. Our challenge today.. Australia is a high labour cost country Saturated yet relatively small localmarket Reduction in revenues Global pressures and the need towork smarter .familiar story? The Lean journey has just begun.Can Lean really evolve &transcend fromAutomotive into a Printsetting? 27. The Spirit of Lean can transcend industriesWhere tonext?6+ Shingoprizes1 ShingoAward yetearly in thejourney 28. Thankyou Questions