robbins management chapter 12
DESCRIPTION
These are presentation slides for Robbins' Management book for the 12th chapter.TRANSCRIPT
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Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. All rights reserved 12/ 1
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Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. All rights reserved 12/ 2
•Explain the importance of the human resource management process and the external influences that might affect that process•Discuss the tasks associated with identifying and selecting competent employees•Explain the different types of orientation and training•Describe strategies for retaining competent, high-performing employees•Discuss contemporary issues in managing human resources
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Why Is HRM Important?
• As a significant source of competitive advantage– People-oriented HR creates superior shareholder value
• As an important strategic tool– Achieve competitive success through people by treating
employees as partners
• To improve organizational performance– High performance work practices lead to both high
individual and high organizational performance
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Why Is HRM Important (cont.)?
• High-performance work practices - work practices that lead to both high individual and high organizational performance
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Exhibit 12-1 High Performance Work Practices
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External Factors
• Labor union - an organization that represents workers and seeks to protect their interests through collective bargaining
• Affirmative Action - organizational programs that enhance the status of members of protected groups
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Exhibit 12-2 HRM Process
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Exhibit 12-3 Major HRM Laws
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Exhibit 12-3 Major HRM Laws (cont.)
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Exhibit 12-3 Major HRM Laws (cont.)
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Representative Participation
• Work councils - groups of nominated or elected employees who must be consulted when management makes decisions involving personnel
• Board representatives - employees who sit on a company’s board of directors and represent the interests of the firm’s employees
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Identifying and SelectingCompetent Employees• Human resource planning - ensuring that the
organization has the right number and kinds of capable people in the right places and at the right times
• Job analysis - an assessment that defines jobs and the behaviors necessary to perform them
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Identifying and SelectingCompetent Employees (cont.)• Job description - a written statement that
describes a job• Job specification - a written statement of the
minimum qualifications that a person must possess to perform a given job successfully
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Recruitment and Decruitment
• Recruitment - locating, identifying, and attracting capable applicants
• Decruitment - reducing an organization’s workforce
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Exhibit 12-4 Recruiting Sources
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Exhibit 12-5 Decruitment Options
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What is Selection?
• Selection - screening job applicants to ensure that the most appropriate candidates are hired
• Realistic Job Preview (RJP) - a preview of a job that provides both positive and negative information about the job and the company
• Orientation - introducing a new employee to his or her job and the organization
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Exhibit 12-6 Selection Decision Outcomes
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Exhibit 12-7 Selection Tools
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Exhibit 12-7 Selection Tools (cont.)
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Exhibit 12-7 Selection Tools (cont.)
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Exhibit 12-8 Types of Training
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Exhibit 12-9 Traditional Training Methods
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Employee Performance Management• Performance management system -
establishes performance standards that are used to evaluate employee performance
• Skill-based pay - a pay system that rewards employees for the job skills they can demonstrate
• Variable pay - a pay system in which an individual’s compensation is contingent on performance
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Exhibit 12-11 What Determines Pay and Benefits
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Contemporary Issues in ManagingHuman Resources• Downsizing - the planned elimination of jobs
in an organization• Sexual harassment - any unwanted action or
activity of a sexual nature that explicitly or implicitly affects an individual’s employment, performance, or work environment
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Exhibit 12-12 Tips for Managing Downsizing
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Managing Work–Life Balance
• Family-friendly benefits - benefits that accommodate employees’ needs for work–life balance
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Terms to Know• high-performance work
practices• human resource
management process• labor union• affirmative action• human resource planning• job analysis• job description• job specification• recruitment• decruitment
• selection• validity• reliability• work sampling• assessment centers• realistic job preview (RJP)• orientation• performance management
system• written essay• critical incidents• graphic rating scales
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