rms - michigan state university case study [autosaved]...this case study will explore how mercury...
TRANSCRIPT
CASESTUDY
ON MERCURY
ANOTEFROMRMSThelargeston-campusproviderintheU.S.
MichiganStateUniversityisRMS’slargestcustomerandthelargeston-campushousingproviderforasinglecampusintheUnitedStates.
Assuch,theirpartnershipservesasoneofthebestexamplesMercury’sflexibilitytohandleresidentialmanagementservicesatanyscale.
OurtechnicalandsupportteamswerewiththemeverystepofthewayinimplementingMercuryandworkingthroughchallenges.
ThiscasestudywillexplorehowMercurywasabletomakeself-selectionatMichiganStateawell-oiledmachinethatbrokerecordsfortheuniversity.Ifyouhaveanyquestionsabouthowyoucandothisatyouruniversity,contactustoday.
Wefinishedoursecondyearofself-selectionlastweek.Alltold,wehadrightaround10,000bookingscreatedbystudentsforthe2016-2017academicyearusingMercury.Thiswasanewrecordforus.Ithinkwedoubledwhatwedidlastyear.
JohnRogusInformationTechnologistIII,ResidentialandHospitalityServices
MichiganStateUniversity220TrowbridgeRd,EastLansing,MI48824
TotalHousingUnites16,000+
IMPLEMENTATIONSTRATEGYFORLOTTERIESNomatterwhetheryourschedulehas500or16,000+studentsgoingthroughself-selection,controllingthestudents’flowthroughtheprocesswillalwaysresultinabetterexperienceforthosestudents,theirparentsandschoolstaff.HerearesomeofthestrategiesusedatMichiganStateUniversitythatcanbeusedatyourdepartment.
1. Setupspecificallysizedblocksofstudentsallowedintotheprocessatdefinedtimeintervals.Thisallowsboth theserveranddatabaseresourcestooperatewithconsistentperformance.
2. Beconservative insettingup thelotteryprocessifyouhavemultiplestepsrunningatthesametime,likecontractsandself-selection.
3. WorkwithRMStoconfirmthatyourarchitecture isoperatingatthemaximumrecommendedspecifications.AdditionalprocessorsandRAMmemorycanbeadded totheserverasneededforthebestpossibleperformance.
Wesegmentedourstudentpopulationforthelottery.Tookmeallofabout10minutestofigureouthowtodoit.
- JohnRogus
THENUMBERSTELLTHESTORYIntotal,MichiganStateUniversityhadwellover10,000studentsbookaspaceusingself-selectionorbepulledinasaroommate.Thenumbersalonetellastory.
1. Withthecycleforthisyear,MichiganStateUniversitystartedtheroomapplicationprocessintheFallof2015forthe2016-2017academicyear.Approximately16,000+studentswereeligiblefortheself-selectionprocess:
• Sign-upsstartedwith600returningstudentsopting forroomretention.
• About6,000returningstudentssignedupforaspaceusingself-selection.
• Followingthereturningstudentperiod, theuniversitywentlivewithnewstudentspaceself-selectionovera3-weekperiod inwhich71%ofeligiblestudentsselectedaspace.
VisualSelf-Selectionisusedacross37ofourbuildingswithacapacityof17,200students.
- JohnRogus
FINALTHOUGHTSFROMRMS
Justfromthenumbers,thestudentsareobviouslyunderstandinghowtouseMercury3.
Infact,wehavenewapartmentsgoingonlinethisfallandweareconfidentwearegoingtobeabletoquicklysetthemupwiththenecessarystudentinstructionsandmakethemavailableaspartofthelotteryprocess.
Mercury3andtheFutureofRMS
Featuresinclude:
• Customscreensforanystaffmember
• Custommenusforanystaffmember
• Customlistswithcustomfunctionalshortcutsonanylist
• Alldrag-and-dropdesignwithouttheneedforITassistance
TheMercurysolutioniscontinuingtoevolvewiththeneedsofourcustomers.Joinusnowtobegincustomizingyourstaffandstudentexperienceandtoworkwithateamthatisfullycommittedtoyoursuccess.
- JohnRogus
FormoreinformationonRMSandMercuryvisit:
www.rms-inc.com
ResidentialManagementSystems
RMSbringstogetherawholenewdimensiontohousing,conferenceandjudicialmanagementneeds.Sinceitwasfoundedin1994,its
comprehensivesoftwaresolutionshavecombinedpower,functionalityandeaseofuse,andthesefactors
continue tobetheguidingprinciplesinitsevolution.
& MercurybyRMS
Thisbrandnewplatformwillallowyoutodeliverrevolutionarycustomizedcontenttoyourstudents.Customdesignedhousingapplications,contractsandelectronicsignatures,onlinepayments,studentself-assignment,allnewreportingandadministrativetools.
E-mail:[email protected] Phone:919-845-9004 Address:9131AnsonWay,Suite301,Raleigh,NC27615